Grand Hotel Ambasciatori

Hotels
9.4 (515 reviews)
Via Califano 18 , Sorrento , it

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Amazing views
Outstanding service
Cons:
Mixed service quality in the restaurant

Categories

Cleanliness
9.38
Rooms were lovely and spotlessly clean.
Service
9.65
Outstanding staff who went above and beyond to assist.
Location
9.19
Beautiful location with stunning views.
Room Quality
9.44
Impeccable rooms with high-quality amenities.
Amenities
9.17
Great pool and garden area.
Value for Money
9.13
Good value relative to the level of service and experience.
Food and Beverage
9.58
Superb food and great dining experience.
Overall Experience
9.65
An extraordinary, relaxing experience worth returning to.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Breathtaking Sea Views
Experience the luxury of Grand Hotel Ambasciatori, perched on a cliff overlooking the Tyrrhenian Sea in Sorrento. Admire the stunning Bay of Naples from the rooftop terrace, relax on the private beach, or take a dip in the garden pool while enjoying complimentary WiFi.

Elegant Rooms and Dining
Indulge in the elegant rooms adorned with stucco ceilings, antique furniture, and balconies offering picturesque sea views. Dine at Restaurant Le Muse and savor traditional Italian and international cuisine with a backdrop of the sea. Enjoy drinks and cocktails at any of the three bars, each offering a unique ambiance.

Leisure and Exploration
Unwind at the private beach with free beach access, deck chairs, and parasols. Explore the surroundings with a tennis court nearby, or take a leisurely stroll to Piazza Tasso and the ferry pier for Capri island.

Book now to elevate your Sorrento experience at Grand Hotel Ambasciatori.

Important information:

Please note that from mid May until mid October, guests have free access to the private beach, as well as free use of parasols, sun beds and beach towels.

Please note that the city tax has to be payed for adults over the age of 18 and will only be charged for a maximum of 7 nights.

When booking more than 4 rooms, different policies and additional supplements will be applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 40 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 515 reviews
Cleanliness: 9.38
Service: 9.65
Location: 9.19
Room Quality: 9.44
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.58
Overall Experience: 9.65
A
Angelo couple it
9
Panorama incredibile e soggiorno eccellente
Pros:

Posizione e vista straordinaria sul Golfo, Napoli e il Vesuvio. Le camere sono arredate con gusto. La pulizia è impeccabile.

Cons:

La cucina non è a livello di un 5 stelle, a mio avviso. Non offre l’esperienza culinaria di alto livello che mi aspetto da una struttura di lusso, in particolare il manca di autenticità e un’identità nella composizione del menù che offre piatti internazionali.

2026-01-19 via Nuitee
A
Angus couple gb
10
Simply outstanding
Pros:

Fantastic staff, very clean, amazing food, could not ask for a more perfect stay for our honeymoon

Cons:

Nothing

2026-01-19 via Nuitee
A
Artur couple gb
9
2026-01-19 via Nuitee
O
Omar couple kw
10
Awesome trip
Pros:

The location was perfect. In the middle of the center and close to all shopping stores. The best thing about the trip was the staff. They are very professional, helpfull, friendly, and they go way beyond thier job to make you feel comfortable. With all honesty, the staff made our trip so perfect

Cons:

You have to pay extra for beach club. It should be included in your reservation

2026-01-19 via Nuitee
H
hamad extended_group qa
8
جيده
Pros:

جيده

Cons:

الميلغ مرتفع والغرف غير مفروشه ولا يوجد بها قطع سجاد و الموقع بعيد عن السنتر بعض الشي

2026-01-04 via Nuitee
B
Bastaki couple sa
10
2025-12-29 via Nuitee
L
Liudmyla extended_group ua
10
2025-12-07 via Nuitee
X
X9095BBkevinw Couples
10
Amazing Hotel, superb food, spectacular views.
Pros:

Amazing Hotel, brilliant staff, superb food. The whole 4 days were outstanding, restaurant food was awesome and the staff were outstanding, nothing was too much trouble. The hotel even put a bottle of champagne in our friends room as it was his birthday.
The room was lovely, spotlessly clean, and anything we asked for was sorted quickly.
The night it was raining they were giving out umbrellas to everyone going out.
All the staff are so friendly and sociable
I would go back again as soon as we get the opportunity, it was so relaxing, and an enjoyable experience..

2025-11-21 via Tripadvisor
H
helenkE9892WR
8
Fantastic!
Pros:

The first apartment the host put us in had no shower door , it was waiting to be replaced! Yet they still thought it was ok to put tourists in!!
We complained and initially were told there was no other aartment but luckily we bumped into the property manager who intervened on our behalf and we were moved to an apartment next door which was all good.
We found a great cafe close by for breakfast but there was a bit of a walk to the downtown area. So many tourists!
Sorrento was charming with great food. A car is not needed to get around.
We booked a trip in a minivan down th Amalfi Coast and that was memorable with stops at Positano, Amalfi and Ravello. I only wish we had more time at each town but as it was, the trip took a day. The road is narrow and meeting a bus coming the other way around a corner was an experience! The local drivers were excellent and could pass with only inches between vehicles.

2025-11-09 via Tripadvisor
J
J.A. couple nl
9
Mooi hotel op prachtige locatie aan zee
Pros:

Prachtige locatie en uitstekend hotel

2025-11-09 via Nuitee
M
Miriam family_with_children de
8
2025-11-05 via Nuitee
S
Silvia couple rs
9
2025-11-04 via Nuitee
R
Rafał couple pl
9
Polecam dla par na romantyczny wyjazd.
Pros:

Hotel miał wyjątkowy klimat. Piękny, zachwycające widoki.

Cons:

Mam zastrzeżenia co do obsługi w restauracji. Zarówno na śniadaniu, jak i kolacji obsługa była humorzasta. W zależności od nastroju kelnera można było liczyć na sympatyczną lub oschłą obsługę.
Jedzenie nie było rewelacyjne jak na takie ceny. Było okej.
Koszt dojazdu z hotelu do Positano to 150 euro za taxi. Drogo

2025-11-03 via Nuitee
3
335rosalindp Couples Abbeville, South Carolina
10
An EXTRAORDINARY, SUPERB Hotel in every way!!!!!
Pros:

The last 3 days of our 2 weeks on the Amalfi Coast were spent at this MAGNIFICENT hotel. The staff always RAN to my aid since I use an electric scooter . . . they offered their arms to hold onto whenever I had to step off of the scooter . . . they placed ramps down on steps wherever I went. They were just amazing!

The room was impeccable, very large, and accommodating for my husband and me. The beautiful tiled sunken tub and shower was simply EXTRAORDINARY! We felt so pampered. The bathroom items are from the highest-quality brands and are very exclusive. The balcony with full view of the sea was lovely and we enjoyed watching all of the boats come in and out of the marina.

The hotel restaurant is better than most high-end eateries. The Gnocchi alla Sorrentina is so delicious, we ordered it every day! The buffet breakfast overlooking the sea and Bay of Naples is breathtaking.

The grounds to lounge around on, or use the huge pool is like a dream, so green and lush. And even in a city, there is perfect peace and quiet. The hotel is a brief 15-minute stroll to the city center and Piazza Tasso.

This is a hotel experience that we highly recommend and will return to each and every time we are in the region!

Grazie mille!!!

2025-11-02 via Tripadvisor
M
MARCO ANTONIO couple br
10
Otimo hotel
Pros:

Localização excelente, estacionamento efetuado pelo pessoal do hotel, cafe da manhã espetacular com vista para o mar,piscina com jardim exuberante

Cons:

De nada

2025-11-02 via Nuitee
L
Lindsay extended_group us
9
Dreamt stay at a beautiful hotel
Pros:

It’s beautiful! The rooms were simple but had everything we needed. Beds were comfortable. The ground were beautiful and there is so much room to find a private place to lounge and enjoy. The staff was very helpful. We took a private boat tour to almalfi coast and I felt happy, after visiting those towns, that we stayed in sorrento. It’s less crowded and charming.

Cons:

The gym is really tiny and I wish they had a bigger spa with amenities (sauna etc)

2025-10-30 via Nuitee
F
Flyer42321971062 Family Marbella, Costa del Sol, Province of Malaga, Andalucia
10
Beautiful hotel fantastic staff
Pros:

I stayed at this hotel on 24/09/2025 with my mother it was her 80th birthdayErmelinda greeted us at the desk when we checked in she showed us to our room she had given us a full sea view beautiful room and a welcome bottle of champagne and had allowed my family to surprise my mother by allowing her to hide in the room and decorate with balloons the hotel is beautiful the choice of breakfast is fantastic and staff are polite unfortunately four days into our holiday my mother fell all staff was very helpful and a ambulance was called unfortunately my mother had fractured her femur and had to stay in hospital also we were due to checkout of the hotel on 30/09/25 but as of the accident I needed to stay in Italy longer the hotel was fully booked the hotel manager arranged with his co manager philipo to arrange alternative accommodation for me with there sister hotel Capodimonte which was a 5min walk from the hospital this hotel was very accommodating and I will also write a review however I would like to thank you all for your help and kind wishes for my mum she is making a good recovery Ermelinda you are such a beautiful and kind lady hopefully we will visit this hotel again in the future

2025-10-28 via Tripadvisor
B
Bharat couple us
9
Comfortable and peaceful
Pros:

Room and the view.

Cons:

Nothing comes to mind.

2025-10-27 via Nuitee
E
Eleonor family_with_children us
10
We really enjoyed our short stay at the hotel and wish we could have stayed longer.
Pros:

The breakfast was great with a lot of options. The view from the breakfast room was spectacular, a wonderful way to start the day. The bed was very comfortable and the sheets felt luxurious.

Cons:

We were upgraded to a deluxe room which was very much appreciated. The view was only a little bit obstructed due to the balcony next door. But we had a beautiful view of the pool and the marina.

2025-10-23 via Nuitee
J
James couple us
10
Beautiful property, excellent service.
Pros:

Location is superb

2025-10-22 via Nuitee