Grand Hotel Ambasciatori

Hotels
9.4 (527 reviews)
Via Califano 18 , Sorrento , it

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Amazing views
Outstanding service
Cons:
Mixed service quality in the restaurant

Categories

Cleanliness
9.38
Rooms were lovely and spotlessly clean.
Service
9.65
Outstanding staff who went above and beyond to assist.
Location
9.19
Beautiful location with stunning views.
Room Quality
9.44
Impeccable rooms with high-quality amenities.
Amenities
9.17
Great pool and garden area.
Value for Money
9.13
Good value relative to the level of service and experience.
Food and Beverage
9.58
Superb food and great dining experience.
Overall Experience
9.65
An extraordinary, relaxing experience worth returning to.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Breathtaking Sea Views
Experience the luxury of Grand Hotel Ambasciatori, perched on a cliff overlooking the Tyrrhenian Sea in Sorrento. Admire the stunning Bay of Naples from the rooftop terrace, relax on the private beach, or take a dip in the garden pool while enjoying complimentary WiFi.

Elegant Rooms and Dining
Indulge in the elegant rooms adorned with stucco ceilings, antique furniture, and balconies offering picturesque sea views. Dine at Restaurant Le Muse and savor traditional Italian and international cuisine with a backdrop of the sea. Enjoy drinks and cocktails at any of the three bars, each offering a unique ambiance.

Leisure and Exploration
Unwind at the private beach with free beach access, deck chairs, and parasols. Explore the surroundings with a tennis court nearby, or take a leisurely stroll to Piazza Tasso and the ferry pier for Capri island.

Book now to elevate your Sorrento experience at Grand Hotel Ambasciatori.

Important information:

Please note that from mid May until mid October, guests have free access to the private beach, as well as free use of parasols, sun beds and beach towels.

Please note that the city tax has to be payed for adults over the age of 18 and will only be charged for a maximum of 7 nights.

When booking more than 4 rooms, different policies and additional supplements will be applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 40 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 527 reviews
Cleanliness: 9.38
Service: 9.65
Location: 9.19
Room Quality: 9.44
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.58
Overall Experience: 9.65
A
Alejandro couple uy
10
Excelente elección
Pros:

Un hotel con vistas privilegiadas. Jardines muy lindos, una zona de playa excelente y muy bien ubicado

Cons:

Un ascensor era muy Lerdo, quizás el único inconveniente

2026-05-05 via Nuitee
V
Victoria couple at
10
Perfekt!
Pros:

Alles

Cons:

Nichts

2026-05-03 via Nuitee
P
PATRICK couple be
8
2026-04-30 via Nuitee
J
Jonathan extended_group us
10
Perfect stay. Definitely on my recommend list
Pros:

The cleanliness of the room. Great water pressure and comfort of the bed

2026-04-27 via Nuitee
S
Sue couple gb
10
Excellent hotel,
Pros:

The decor, ambience, location, professional and helpful staff, service and relaxing atmosphere. just a fabulous stay. The restaurant food is beautiful , sea bass baked in rock salt and the crepe suzette were outstanding! The grounds are beautiful, the pool, the beautiful wisteria surrounding the seating area and orange jasmine , and you can relax and have lunch or just drinks with a view overlooking the sea. It is an exceptional hotel with exceptional staff and thank you Ermelinda on the reception, you were so delightful and helpful . Would thoroughly recommend this hotel.

Cons:

Nothing

2026-04-26 via Nuitee
M
Michael couple us
10
beautiful facility overlooking the water in sunny Sorrento
Pros:

beautiful facility with a beautiful view of the water, abundant and helpful staff, great access to a large sun deck

Cons:

a little further from town center than expected, we had to pay for parking at the facility

2026-04-23 via Nuitee
M
Matt couple nz
9
Great hotel with amazing facilities. The grounds are spacious which makes it feel like a resort
Pros:

Outstanding grounds and views. It is a very peaceful hotel.

2026-04-22 via Nuitee
F
Francesca couple ch
10
Fabulous hotel, great stuff and a unique holiday
Pros:

Everything was simply perfect! The garden is stunning, the views breathtaking, the building and furnishings tasteful, not ostentatious just classy. Everything is kept very clean. We ate almost every night at the hotel restaurant and were never disappointed (super chef even compared to the one star restaurant next door). The massages are highly recommended. Finally, what made our stay was the staff, especially the persons at reception and in the restaurant/bar. Our particular thank you goes to Giovanni and Franco who were so nice, highly professional and competent, attentive and kind, but never intrusive, we almost felt like leaving friends behind when our holiday was over. We had the best time and will definitely come back next year!

Cons:

Can’t think of anything

2026-04-15 via Nuitee
J
Joseph couple us
10
2026-04-15 via Nuitee
E
Edward couple us
8
Very nice stay. The staff was fabulous!
Pros:

The staff was fabulous

Cons:

Pricing was high for dinner

2026-04-06 via Nuitee
A
Alessio couple it
9
Bellissimo weekend di Pasqua. Personale reception, bar, camerieri e area massaggi super e struttura stupenda nel comples
Pros:

Accoglienza e servizi, posizione, arredi, ristorante e panorami, colazione, jacuzzi e area esterna

Cons:

Ci è piaciuto tutto nel complesso. Ci è dispiaciuto soltanto che non ci fosse la spa con sauna.

2026-04-06 via Nuitee
S
Schweitzer couple ch
7
2026-04-06 via Nuitee
5
50andfabulous2017 Family Potomac, Montgomery County, Maryland
10
Fantastic hotel and Service
Pros:

Hotel Ambasciatori isn't just a place to stay—it’s the destination. From the moment you step into the marble-clad lobby, you’re treated to a blend of old-world luxury and warm, genuine Italian hospitality.

The location of the Ambasciatori is truly its crowning jewel. Perched majestically on the rugged cliffside, the hotel offers a vantage point that feels almost surreal.

The location is perfect - it’s a short, pleasant walk to the bustling Piazza Tasso (the heart of Sorrento), yet it feels like a private sanctuary tucked away from the tourist crowds.

The Gold Standard of Service: Ermelinda
While the views are breathtaking, it is the people who make this hotel feel like home. A special mention must go to Ermelinda at the concierge desk. She is a true miracle worker! Navigating tours to Pompeii, wineries, cooking classes, or boat charters can be overwhelming, but Ermelinda handled everything with effortless grace. Her local knowledge is endless; she didn't just "book tours," she curated experiences.

Every recommendation she made—from the timing of our departures to the specific guides she selected—was flawless. Her warmth and dedication made us feel like VIPs.

2026-04-04 via Tripadvisor
E
Eelco extended_group gb
9
What a hotel should be like - you forget about any worries
Pros:

Clean, good location, lovely rooms, comfy beds, balconies / terrace overlooking sea, STAFF

Cons:

Can’t think of anything

2026-04-03 via Nuitee
O
Omar couple kw
10
Awesome trip
Pros:

The location was perfect. In the middle of the center and close to all shopping stores. The best thing about the trip was the staff. They are very professional, helpfull, friendly, and they go way beyond thier job to make you feel comfortable. With all honesty, the staff made our trip so perfect

Cons:

You have to pay extra for beach club. It should be included in your reservation

2026-01-19 via Nuitee
A
Angelo couple it
9
Panorama incredibile e soggiorno eccellente
Pros:

Posizione e vista straordinaria sul Golfo, Napoli e il Vesuvio. Le camere sono arredate con gusto. La pulizia è impeccabile.

Cons:

La cucina non è a livello di un 5 stelle, a mio avviso. Non offre l’esperienza culinaria di alto livello che mi aspetto da una struttura di lusso, in particolare il manca di autenticità e un’identità nella composizione del menù che offre piatti internazionali.

2026-01-19 via Nuitee
A
Artur couple gb
9
2026-01-19 via Nuitee
A
Angus couple gb
10
Simply outstanding
Pros:

Fantastic staff, very clean, amazing food, could not ask for a more perfect stay for our honeymoon

Cons:

Nothing

2026-01-19 via Nuitee
H
hamad extended_group qa
8
جيده
Pros:

جيده

Cons:

الميلغ مرتفع والغرف غير مفروشه ولا يوجد بها قطع سجاد و الموقع بعيد عن السنتر بعض الشي

2026-01-04 via Nuitee
B
Bastaki couple sa
10
2025-12-29 via Nuitee