CTY Books

Hotels
8.4 (1354 reviews)
Nieuwe Rijn 2 , Leiden , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Clean and stylish rooms
Responsive staff
Cons:
Issues with room amenities
Heating problems
Noise from outside

Categories

Cleanliness
8.9
Guest mentioned the apartment was neat and clean.
Service
9.2
Positive remarks on quick response from staff, but occasional issues due to no personnel on-site.
Location
9.4
Outstanding location in the heart of the city, praised in multiple reviews.
Room Quality
7.9
Several negative comments regarding bed comfort and heating.
Amenities
7.4
Some issues with heating and missing remote controls, impacting overall satisfaction.
Value for Money
8.2
Some felt the price was high given the mentioned issues.
Food and Beverage
7.4
No breakfast provided, impacting value perception.
Overall Experience
8.8
Overall experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:45

Property Description

Convenient Location
CTY Books is ideally located in Leiden, offering easy access to popular attractions such as Keukenhof, Paleis Huis Ten Bosch, and Madurodam. With the Schiphol Airport just 26 km away, our hotel is a perfect choice for travelers seeking convenience.

Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. Enjoy a relaxing stay with amenities like a fridge, coffee machine, and free toiletries provided in every room. Some rooms even offer stunning city views for a memorable stay.

Exceptional Services
At CTY Books, we prioritize guest satisfaction by providing top-notch services such as daily housekeeping, complimentary bed linen, and towels. Our non-smoking property ensures a pleasant environment for all guests, making your stay with us truly enjoyable.

Book your stay at CTY Books now for a memorable and hassle-free experience.

Important information:

Please note that CTY Books is located on upper-level floors with no elevator access.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1354 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.2
Food and Beverage: 7.4
Overall Experience: 8.8
N
Nicole • solo_traveller • nl
9
2026-07-18 • via Nuitee
A
Akane_M • solo_traveller • jp
10
2026-07-17 • via Nuitee
E
Edward • solo_traveller • be
9
Pros:

Nice place in an old building, but nicely refurbished with good modern facilities. Right in the centre of Leiden.

Cons:

In 1st floor front side room, street noise could be a bit annoying with the terraces full of people, but was ok when I was there.

2026-07-15 • via Nuitee
A
Anita & Bert • extended_group • nl
8
Pros:

De locatie is echt super

Cons:

De trap naar de slaapruimte, geen leuningen en het bed stond best wel dicht op de open trap (gevaarlijk)

2026-07-12 • via Nuitee
O
Odile • solo_traveller • fr
9
2026-07-11 • via Nuitee
J
Jean • solo_traveller • be
9
Pros:

Great location and great view, very nice apartment. Everything within walking distance.

2026-07-10 • via Nuitee
W
Wendy • couple • gb
10
Wonderful few days away.
Pros:

Wonderful location in the heart of the city. Lovely people. Lovely Lieden

2026-07-09 • via Nuitee
J
john • couple • au
1
A Disgusting excuse for a Hotel !!!!
Pros:

There is absolutely NOTHING to like about this place that is NOT a hotel. The stair access to the rooms is dangerous and how this place is able to operate as a hotel must be questioned. Although I booked and paid to stay in this place after doing a Risk Assessment I refused to stay there and booked into the Golden Tulip instead. Surely Booking.com have a Duty of Care to its patron to ensure the properties it promotes are safe????
This is not a place to stay at !!!!

Cons:

Everything, stair access to the rooms - dangerous. It is no wonder it is staffless as no caring employee would want to work there.
It really is not a hotel as the name suggests “CTY Books” !!!!!

2026-07-09 • via Nuitee
A
Amie • couple • ca
10
Pros:

Location!!!

Cons:

Stairs are tricky if you’ve got a heavy suitcase

2026-07-06 • via Nuitee
H
Hessel • couple • nl
8
2026-07-05 • via Nuitee
A
Alexandra • couple • nl
9
2026-07-04 • via Nuitee
S
Stephen • couple • us
5
Great central location
Pros:

Location

Cons:

Air conditioning could have worked. Very noisy at night time and early morning with service trucks

2026-07-03 • via Nuitee
A
Anne Maike • couple • nl
7
Good location but needs some improvement
Pros:

Location is great.

Cons:

The property is unmanaged so it would be nice to have a place to store your luggage before check-out or after. I send them a message about this but no one replied. Airco didnt work properly.

2026-06-30 • via Nuitee
G
Geno • couple • us
9
Would recommend for others and would come back again
Pros:

Great location in the heart of Leiden. Perfect for those who like the energy of people and walking everywhere, including to and from the train stations.

Cons:

The only negative was the erection of scaffolding and workers sanding outside our windows on the last two days during our stay. We had to keep the shutters closed for privacy making the room dark and warm.

2026-06-30 • via Nuitee
A
Anja • couple • nl
9
2026-06-29 • via Nuitee
E
Edith • extended_group • be
9
Doctoraatsverdediging Universiteit Leiden
Pros:

Leuke locatie dicht bij de universiteit van Leiden. Kamers zijn comfortabel, ruim en netjes. Leuke terrasjes en restaurants op loopafstand. We hadden meerdere kamers voor onze familie en elke kamer had wel iets aparts. Uitzicht, ruimte, gebruiksgemak...
Enkel de trap naar boven was wat lastiger voor mij. Zeker geen minpunt, hoort bij het gebouw.

2026-06-29 • via Nuitee
C
Christian • couple • de
9
Excellent location and unique design
Pros:

Excellent location; very nice design (boutique hotel); easy check-in; very clean

Cons:

AC could be more powerful

2026-06-29 • via Nuitee
F
Finn • couple • nl
10
Gewoonweg super, op een toplocatie!
Pros:

Een super leuke locatie, midden in het centrum. Mooi appartement, met airco! Voor de periode waar wij in gingen, was dat heel erg fijn!

Cons:

Niks!

2026-06-27 • via Nuitee
R
Richard • couple • us
8
Pros:

The rooms have a very boutique / chic feel and the location was absolutely perfect. Coffee supply was very much appreciated.

Cons:

The stairs up to the rooms are a super tight spiral staircase. Trying to take your luggage up is really challenging.

2026-06-27 • via Nuitee
C
Cecilia • extended_group • es
8
Pros:

La ubicación es excelente, el piso es amplio y muy bien reformado

Cons:

Subir tres tramos de escaleras con las maletas. Al menos añadieron agarraderos para evitar accidentes

2026-06-25 • via Nuitee