CTY Books

Hotels
8.4 (1369 reviews)
Nieuwe Rijn 2 , Leiden , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Clean and stylish rooms
Responsive staff
Cons:
Issues with room amenities
Heating problems
Noise from outside

Categories

Cleanliness
8.9
Guest mentioned the apartment was neat and clean.
Service
9.2
Positive remarks on quick response from staff, but occasional issues due to no personnel on-site.
Location
9.4
Outstanding location in the heart of the city, praised in multiple reviews.
Room Quality
7.9
Several negative comments regarding bed comfort and heating.
Amenities
7.4
Some issues with heating and missing remote controls, impacting overall satisfaction.
Value for Money
8.2
Some felt the price was high given the mentioned issues.
Food and Beverage
7.4
No breakfast provided, impacting value perception.
Overall Experience
8.8
Overall experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:45

Property Description

Convenient Location
CTY Books is ideally located in Leiden, offering easy access to popular attractions such as Keukenhof, Paleis Huis Ten Bosch, and Madurodam. With the Schiphol Airport just 26 km away, our hotel is a perfect choice for travelers seeking convenience.

Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. Enjoy a relaxing stay with amenities like a fridge, coffee machine, and free toiletries provided in every room. Some rooms even offer stunning city views for a memorable stay.

Exceptional Services
At CTY Books, we prioritize guest satisfaction by providing top-notch services such as daily housekeeping, complimentary bed linen, and towels. Our non-smoking property ensures a pleasant environment for all guests, making your stay with us truly enjoyable.

Book your stay at CTY Books now for a memorable and hassle-free experience.

Important information:

Please note that CTY Books is located on upper-level floors with no elevator access.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.4
Based on 1369 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.2
Food and Beverage: 7.4
Overall Experience: 8.8
M
MAJ couple nl
8
Mooi verblijf als je het stadsleven wil ontdekken
Pros:

Ligging

2026-07-25 via Nuitee
D
Dieneke family_with_children nl
8
Pros:

De locatie is perfect, midden in het centrum, heel gezellig straatje met veel terrassen. De gevel vond ik ook mooi.

Cons:

Het had wat schoner mogen zijn, met name de vloer en het toilet

2026-07-24 via Nuitee
D
Dennis couple nl
10
Aanrader!
Pros:

Top locatie en prachtige kamer!

2026-07-24 via Nuitee
F
Frits couple nl
7
Pros:

locatie was geweldig!

Cons:

Voor de wel heel steile trappen had best even gewaarschuwd mogen worden!!!! Waarom was het raam op de zolderkamer dicht gespijkerd? In de woonkamer ontbraken steunen voor de ramen om ze open te kunnen zetten.

2026-07-24 via Nuitee
B
Bram couple nl
8
Prima verblijft, op een prachtige locatie midden in de stad.
Pros:

Ik vond locatie helemaal top. Er was geen ontbijt. Er waren voldoende mogelijkheden om in de stad iets te eten.
fijn dat je relatief makkelijk naar binnen kon, met een digitale sleutel.

Cons:

Ik vond de artikelen in de keuken wat karig, er was bijvoorbeeld geen koekenpan aanwezig. De balken op de slaapkamer waren erg laag, waardoor ik wel een paar keer mijn hoofd heb gestoten.

2026-07-23 via Nuitee
B
Benoit solo_traveller de
10
2026-07-22 via Nuitee
L
LUISA couple nl
10
2026-07-21 via Nuitee
S
Sharon extended_group nl
8
Perfecte locatie
Pros:

De locatie is perfect. De sfeer van de kamers, het oude pand waarin het zich bevindt, maken het warm en gezellig. Het was wat gehorig, maar dat kun je verwachten in zo’n oud pand op zo’n locatie. De accomodatie had oordoppen klaarliggen. Dus wij hebben heerlijk geslapen!

Cons:

Badkamer stonk enigszins, leek naar riool te ruiken. Wat minder aangenaam, maar is er een detail.

2026-07-20 via Nuitee
R
Renske solo_traveller nl
10
2026-07-20 via Nuitee
P
Paula solo_traveller gb
10
Great stay
Pros:

Excellent location. Excellent room. Friendly staff. Exactly as described.

Cons:

Nothing

2026-07-20 via Nuitee
P
Pieter extended_group nl
8
2026-07-19 via Nuitee
N
Nicole solo_traveller nl
9
2026-07-18 via Nuitee
A
Akane_M solo_traveller jp
10
2026-07-17 via Nuitee
E
Edward solo_traveller be
9
Pros:

Nice place in an old building, but nicely refurbished with good modern facilities. Right in the centre of Leiden.

Cons:

In 1st floor front side room, street noise could be a bit annoying with the terraces full of people, but was ok when I was there.

2026-07-15 via Nuitee
A
Anita & Bert extended_group nl
8
Pros:

De locatie is echt super

Cons:

De trap naar de slaapruimte, geen leuningen en het bed stond best wel dicht op de open trap (gevaarlijk)

2026-07-12 via Nuitee
O
Odile solo_traveller fr
9
2026-07-11 via Nuitee
J
Jean solo_traveller be
9
Pros:

Great location and great view, very nice apartment. Everything within walking distance.

2026-07-10 via Nuitee
W
Wendy couple gb
10
Wonderful few days away.
Pros:

Wonderful location in the heart of the city. Lovely people. Lovely Lieden

2026-07-09 via Nuitee
J
john couple au
1
A Disgusting excuse for a Hotel !!!!
Pros:

There is absolutely NOTHING to like about this place that is NOT a hotel. The stair access to the rooms is dangerous and how this place is able to operate as a hotel must be questioned. Although I booked and paid to stay in this place after doing a Risk Assessment I refused to stay there and booked into the Golden Tulip instead. Surely Booking.com have a Duty of Care to its patron to ensure the properties it promotes are safe????
This is not a place to stay at !!!!

Cons:

Everything, stair access to the rooms - dangerous. It is no wonder it is staffless as no caring employee would want to work there.
It really is not a hotel as the name suggests “CTY Books” !!!!!

2026-07-09 via Nuitee
A
Amie couple ca
10
Pros:

Location!!!

Cons:

Stairs are tricky if you’ve got a heavy suitcase

2026-07-06 via Nuitee