Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
5.96
Mixed feedback; several comments on issues like room cleanliness needing improvement.
Service
8.93
Many reviews highlight friendly and professional staff as a strong point.
Location
8.97
Positive sentiment regarding the hotel's proximity to amenities and attractions.
Room Quality
6.42
Some comments indicate issues with room comfort, such as old fixtures and uncomfortable beds.
Amenities
6.95
Some amenities were lacking; specifically mentioned issues with the shower and noise from other guests.
Value for Money
7.41
Price was seen as fair for the quality, though specific complaints on some aspects were noted.
Food and Beverage
7.96
Breakfast quality was highlighted positively, but some reviews indicated limitations.
Overall Experience
7.43
Overall experience was generally positive, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:21

Property Description

Convenient Location near Naples Central Station
Located just 200 metres from Naples Central Station, Hotel Vergilius Billia offers air-conditioned rooms with LCD TVs. The hotel is only a 10-minute bus ride from the harbour, making it a perfect choice for travelers looking for easy transportation options.

Comfortable Rooms with Amenities
Rooms at Hotel Vergilius Billia feature fully equipped bathrooms and the option of a minibar upon request. The simple yet cozy furnishings provide a relaxing atmosphere for guests to unwind after a day of exploring Naples.

Delicious Dining Options and Nearby Attractions
Start your day with a delightful breakfast offering cappuccino, herbal tea, pastries, and fruit. Indulge in Neapolitan and classic Italian cuisine at the hotel's restaurant, which also hosts gala dinners for special occasions. With Naples Cathedral just a 15-minute walk away and the airport a short 20-minute drive, Hotel Vergilius Billia is the perfect base for your Naples adventures.

Book your stay at Hotel Vergilius Billia now for a memorable Naples experience!

Important information:

When booking half-board option, please note that drinks are not included.

Please note full payment is due at check-in. The city tax must be paid in cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 45 per day.

Location

Guest Reviews

7.5
Based on 3609 reviews
Cleanliness: 5.96
Service: 8.93
Location: 8.97
Room Quality: 6.42
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.43
P
P3819PKmariad Couples
2
Worst experience in italy
Pros:

This was my first trip to Italy, and unfortunately this was the worst experience I've ever had in a 4-star hotel. I honestly don't understand how this hotel is rated 4 stars.

At 8:00 AM, I was woken up by loud maintenance work in the room next to mine, including drilling and hammering. I have a severe phobia of loud noises, so this was extremely distressing. I tried calling the reception, but the room phone wasn't working. I had to get dressed while panicking and go downstairs to ask for help. Most of the reception staff couldn't communicate in English, so a housekeeping employee came with me to speak to the maintenance worker. I was told the work was finished, but as soon as I returned to my room, the hammering started again as if my complaint had never been made.

Later, I requested housekeeping. When I came back, I found that only the bed sheets had been changed. The floor hadn't been cleaned, the bathroom was still dirty, and there were both dead and live insects in the room that had not been removed.

That evening, since I was leaving the next morning, I asked to speak with the manager again. I was told the manager wasn't available and that no one was in charge. Instead, I was asked to send my complaint via WhatsApp. The worst part is that I had already sent a message to that same WhatsApp number 10 days before my arrival and never received any reply.

The lack of cleanliness, poor communication, unprofessional staff, and complete absence of customer service are unacceptable. This was an extremely disappointing and unprofessional experience, and I would not recommend this hotel to anyone.

2026-07-27 via Tripadvisor
L
Lars solo_traveller dk
9
Cons:

Et værelse havde ikke safetybox og der lugtede af kloak fra toilettet.

2026-07-25 via Nuitee
S
Sinikka couple fi
8
2026-07-25 via Nuitee
T
Trevor couple gb
9
Great location for station and friendly staff.
Pros:

Clean and airy hotel with great location for train station and access to the city. Some great little bars and trattorias nearby. Reception staff (especially Vicenza and Sapna) were excellent… helpful and informative. Good buffet breakfast. Large room and bed (very comfortable) with great shower.

Cons:

A little “tired” in areas … could do with a bit of a tidy up. Breakfast was very busy a couple of days with staff appearing to struggle to replenish at times but overall no complaints.

2026-07-24 via Nuitee
M
MARTA solo_traveller es
6
2026-07-23 via Nuitee
R
Ramos couple ad
5
El parking una estafa total.
Pros:

Todo muy limpio y correcto

Cons:

El parking es una estafa completa, nos cobraron el precio de un coche grande cuando el nuestro claramente no era grande, nos dijeron que era 50€/24h y a las 7:30 de la mañana ya estaba el coche fuera aparcado en la calle. Con dudas claras de que el coche no ha estado toda la noche en el parking, si no, en la calle.
Sin duda de aprovechan de los turistas y de la zona en la que están con los coches

2026-07-23 via Nuitee
R
ROUIS couple fr
4
2026-07-23 via Nuitee
A
Alexandra couple ro
10
Pros:

Locatie foarte buna fata de mijloace de transport, personal foarte amabil, curatenie impecabila

2026-07-23 via Nuitee
C
Cindy extended_group de
6
Für einen kurzen Städtetrip ok
Pros:

Die Lage war super für An- und Abreise.

Cons:

Die Ausstattung entspricht definitiv keinen 4 Sternen. Die Zimmer sind in die Jahre gekommen und eher zweckmäßig als gemütlich eingerichtet

2026-07-23 via Nuitee
V
Vincenzo extended_group it
10
2026-07-22 via Nuitee
M
Mario couple de
8
Ein Nacht in Neapel
Pros:

Zentrale Lage in der Nähe von a piazza Garibaldi. Das Peronal sehr hoflich.

2026-07-22 via Nuitee
P
Pietro La Fauci solo_traveller it
9
Un soggiorno comodo
Pros:

Ottima la colazione, copre sia il dolce che il salato

Cons:

Nulla di particolare da migliorare

2026-07-21 via Nuitee
N
Nathalie couple fr
5
Déçue !
Cons:

Hôtel 4 étoiles… mais vieillot, vétusté qui commence à se voir dans les chambres, cordon de douche noir de moisissure, siphon bouché…et le petit déjeuner buffet possible jusqu’à 10h mais à 8h50 déjà pratiquement plus de viennoiseries.

2026-07-21 via Nuitee
J
JeaSs solo_traveller ch
9
Pros:

Tolles Personal bei Rezeption und Breakfast

2026-07-21 via Nuitee
R
Raúl couple es
7
Agradable
Pros:

La simpatia del personal

2026-07-21 via Nuitee
D
Dominika family_with_children pl
9
2026-07-21 via Nuitee
S
Sebastiao couple pt
6
Boa localização, mas muito básico p 4 estrelas, nem 3 estrelas.…!!
Pros:

Localização

Cons:

Pagar 5 euros/mala, p guardar a bagagem !?
Tem sobre avaliação em termos de classificação. Este hotel será um hotel de 3 estrelas fraco…!!🤪

2026-07-20 via Nuitee
V
Valentina family_with_children it
8
2026-07-20 via Nuitee
A
Alessandro couple it
7
2026-07-20 via Nuitee
S
Sofia couple it
1
Hotel con personale scortese
Pros:

Non mi è piaciuto nulla perché non c'è stato nessun soggiorno, ma non a causa mia, a causa di terze parti. Noi volevamo annullare il soggiorno ma non ci è stato permesso. A causa di questo abbiamo perso i soldi e il personale non ha voluto trovare una soluzione.

2026-07-20 via Nuitee