Holiday Inn Express & Suites - Grand Rapids Airport - South by IHG

Hotels
•
Holiday Inn Express
8.8 (1436 reviews)
4888 Town Center Drive SE , Grand Rapids , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Clean and comfortable rooms
Good value for money
Cons:
Neglected common areas
Noise from AC and external lights
Inconsistent housekeeping

Categories

Cleanliness
7.94
Hallways and floors in common areas were neglected. Dirty elevator floors noted.
Service
9.41
Staff was very friendly and helpful, especially in returning lost items.
Location
9.45
Close to GR Ford Airport with convenient shuttle service.
Room Quality
8.4
Rooms were spacious and comfortable, though some issues with noise and cleanliness were reported.
Amenities
8.93
Free breakfast and shuttle to the airport were appreciated, but there were minor issues with TV channels.
Value for Money
8.89
Generally good value, but higher prices noted when booking through third parties.
Food and Beverage
8.44
Breakfast was decent, but some guests had complaints about the K-cup coffee availability.
Overall Experience
8.91
Good for a short stay, with some concerns about cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:47

Property Description

Convenient Location
Holiday Inn Express & Suites - Grand Rapids Airport - South, an IHG Hotel, offers a prime location near Calvin College and just a short distance from Gerald R. Ford International Airport.

Modern Amenities
Enjoy a range of amenities including a fitness centre, indoor pool, and free WiFi throughout the property. The hotel also provides a free shuttle service, concierge services, and a 24-hour front desk for your convenience.

Comfortable Accommodations
Relax in well-equipped rooms featuring flat-screen TVs, private bathrooms, and air conditioning. Whether you're here for business or leisure, the hotel offers a business centre, snack bar, and more to cater to all your needs.

Book your stay at Holiday Inn Express & Suites - Grand Rapids Airport - South, an IHG Hotel for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1436 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
I
Inbody • extended_group • us
9
Really good place but at night it got a little loud from people coming in,didn't keep me up but my mom had a hard ti
Pros:

Super friendly staff

Cons:

Was gorgeous inside but u could tell that in needed new paint on the outside

2026-04-23 • via Nuitee
J
Jackie • family_with_children • us
9
We were very satisfied with the rooms and the property, and proximity to the airport.
Pros:

The rooms and property were clean, we were glad to be so close to the airport. The price was reasonable, and comparable to other hotels in the area.

2026-04-23 • via Nuitee
L
Lisa • family_with_children • us
8
2026-04-22 • via Nuitee
C
Crystal • extended_group • us
8
2026-04-22 • via Nuitee
A
Ashley • solo_traveller • us
6
Pros:

Very clean and nice staff

Cons:

Curtains were stuck and wouldn’t close

2026-04-20 • via Nuitee
R
roberta • couple • us
6
2026-04-19 • via Nuitee
3
31927413294173b18d62f30c52df2fbf • extended_group • us
8
2026-04-18 • via Nuitee
E
e409c28b9a7c7093ce384a7d5d342b33 • couple • us
10
Great stay! Close to the airport!
Pros:

Our room was amazing and clean! Sheets were super soft and everything was so new and smelled great!

Cons:

Nothing

2026-04-16 • via Nuitee
K
Kuiper • family_with_children • us
7
2026-04-11 • via Nuitee
L
Lauren • family_with_children • us
10
2026-04-06 • via Nuitee
T
Tammy • family_with_children • us
10
2026-04-06 • via Nuitee
R
RJ • couple • us
10
Very relaxing and comfortable
Pros:

Great location for friendly staff

Cons:

Nothing

2026-04-05 • via Nuitee
E
Eric • solo_traveller • us
6
2026-04-03 • via Nuitee
C
CASEY • family_with_children • us
7
2026-04-02 • via Nuitee
B
Betsy • couple • us
7
Pros:

We were only there to sleep and get a flight the next am. We left too early for breakfast

Cons:

There were people in other rooms around or above us that made a lot of noise.

2026-03-30 • via Nuitee
L
Larry • couple • us
10
2026-03-30 • via Nuitee
M
Mary • solo_traveller • us
10
Great location with clean and comfortable rooms.
Pros:

Location is close to the GRR airport. Clean and comfortable room.

2026-03-29 • via Nuitee
K
Karen • couple • us
8
Pros:

Finally somewhere with a modern bath and enough plugs for equipment and chargers.

2026-03-28 • via Nuitee
R
Robin • family_with_children • us
10
Staff was friendly and location was very convenient. Hotel was clean
Pros:

Location to the airport and the shuttle service

Cons:

N/A

2026-03-25 • via Nuitee
B
Bridget • couple • us
10
2026-03-22 • via Nuitee