Holiday Inn Express & Suites - Grand Rapids Airport - South by IHG

Hotels
Holiday Inn Express
8.8 (1462 reviews)
4888 Town Center Drive SE , Grand Rapids , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Clean and comfortable rooms
Good value for money
Cons:
Neglected common areas
Noise from AC and external lights
Inconsistent housekeeping

Categories

Cleanliness
7.94
Hallways and floors in common areas were neglected. Dirty elevator floors noted.
Service
9.41
Staff was very friendly and helpful, especially in returning lost items.
Location
9.45
Close to GR Ford Airport with convenient shuttle service.
Room Quality
8.4
Rooms were spacious and comfortable, though some issues with noise and cleanliness were reported.
Amenities
8.93
Free breakfast and shuttle to the airport were appreciated, but there were minor issues with TV channels.
Value for Money
8.89
Generally good value, but higher prices noted when booking through third parties.
Food and Beverage
8.44
Breakfast was decent, but some guests had complaints about the K-cup coffee availability.
Overall Experience
8.91
Good for a short stay, with some concerns about cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:47

Property Description

Convenient Location
Holiday Inn Express & Suites - Grand Rapids Airport - South, an IHG Hotel, offers a prime location near Calvin College and just a short distance from Gerald R. Ford International Airport.

Modern Amenities
Enjoy a range of amenities including a fitness centre, indoor pool, and free WiFi throughout the property. The hotel also provides a free shuttle service, concierge services, and a 24-hour front desk for your convenience.

Comfortable Accommodations
Relax in well-equipped rooms featuring flat-screen TVs, private bathrooms, and air conditioning. Whether you're here for business or leisure, the hotel offers a business centre, snack bar, and more to cater to all your needs.

Book your stay at Holiday Inn Express & Suites - Grand Rapids Airport - South, an IHG Hotel for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1462 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
M
Megan couple us
10
Great overall!
Pros:

The bed was very comfortable and the room was clean.

Cons:

Breakfast wasn't the best, the coffee was HORRIBLE! There were no cups in the room, only an ice bucket. Also, no refrigerator.

2026-07-01 via Nuitee
N
Nancy solo_traveller us
10
2026-06-30 via Nuitee
G
giuseppe solo_traveller it
8
sono stato troppo poco per dare un giudizio
Pros:

sono stato troppo poco per dare un giudizio

Cons:

sono stato troppo poco per dare un giudizio

2026-06-29 via Nuitee
A
Alura family_with_children us
10
Enjoyable and kid friendly
Pros:

I loved how friendly that staff was and how easy they made it to check in/out and get a crib brought to our room

Cons:

The breakfast wasn’t good and it didn’t look appetizing and the pancakes were really really small

2026-06-29 via Nuitee
M
Mary couple us
8
Pros:

Convenience and close to the airport

Cons:

Older property rooms need a good freaking up and remodeling

2026-06-29 via Nuitee
J
Justin couple us
10
2026-06-27 via Nuitee
T
Terilyn couple us
9
2026-06-23 via Nuitee
K
Karel solo_traveller cz
9
Pros:

Near the airport, it was the main condition.

2026-06-23 via Nuitee
V
Voyager05511823762 Family Frederic, Wisconsin
6
Ok for a few nights
Pros:

Family members have stayed here for years when they visit GR. We stayed for 4 nights. Our group had rooms near each other. We were allowed to use a large area of the lobby (the breakfast area) later in the day so we could all gather for pizza. It was really nice . Rooms were clean, very comfortable beds, had everything we needed. I would stay here again. The only thing was on Saturday night it got noisy & it went on until after midnight with kids running in the halls & yelling.

2026-06-17 via Tripadvisor
D
Dellar family_with_children us
9
2026-06-16 via Nuitee
M
Melissa couple us
8
2026-06-16 via Nuitee
C
Charles solo_traveller us
8
2026-06-13 via Nuitee
S
Sandra solo_traveller lb
10
Pros:

Great location, amazing staff!

2026-06-10 via Nuitee
M
Moller solo_traveller us
10
Pros:

So clean

2026-06-10 via Nuitee
C
Constance solo_traveller us
9
Pros:

Location was perfect. The room was large and the AC worked perfect.

Cons:

The room had a strange odor. It was not unbearable just unpleasant.

2026-06-08 via Nuitee
S
Sabrina solo_traveller us
10
Pros:

Remarkably clean, even the pool. The pool would have been better for myself as an adult if heated....but my kids didn't mind at all! A lot of older hotels pool rooms look gross. This one was truly clean. Food was the typical. It was 20 mins from everything which we prefer. We were happy with our stay.

Cons:

The only thing was the key card for the lights but no big deal really.

2026-06-07 via Nuitee
B
Blake couple us
9
2026-05-30 via Nuitee
R
Rallison couple us
9
Perfect for what we needed
Pros:

Clean, good pool & exercise area, great staff.

Cons:

No hot water one morning

2026-05-27 via Nuitee
T
Tabatha solo_traveller us
10
2026-05-19 via Nuitee
S
Sarah couple us
8
Pros:

I recently stayed at the Holiday Inn Express & Suites in Grand Rapids, Michigan. The hotel was very clean and well maintained,which made the stay comfortable and relaxing. The staff was also extremely friendly and welcoming from check-in to check-out. Everyone I interacted with was very helpful and professional. I would definitely stay here again and recommend it to anyone visiting the area.

Cons:

The only downside to our stay was the noise level between rooms. Normally, when we stay at a Holiday Inn express, it is very quiet, but during this visit, we could hear people talking and moving around on the other side of the wall. I understand that some noise is expected when staying in a hotel, but the walls seemed a little thinner than what we are used to at other locations.

2026-05-18 via Nuitee