Galería Plaza Veracruz

Hotels
Grupo Brisas
9.1 (1165 reviews)
Blvd. Adolfo Ruiz Cortinez 3495 , Veracruz , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Cons:
Maintenance issues
Limited amenities
Noise during meals

Categories

Cleanliness
8.5
Several mentions of cleanliness, but also issues with maintenance reported.
Service
9.8
Positive sentiments about personnel and helpfulness despite some minor issues.
Location
9.5
Frequent praises for the strategic and convenient location.
Room Quality
9
General comfort mentioned, but some complaints about maintenance.
Amenities
8.5
Private beach and pool services advertised but not available, affecting value.
Value for Money
9.5
Good quality for price based on the overall experience and location.
Food and Beverage
8.5
Mixed feedback on restaurant atmosphere and breakfast service.
Overall Experience
9.5
Overall positive experiences despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:31

Property Description

Modern Hotel with Indoor Pool
Located in the heart of Boca de Rio, Galeria Plaza Veracruz by Brisas offers a contemporary stay just minutes away from the beach. Enjoy the convenience of a free shuttle to the private beach club and stay connected with WiFi access throughout the property.

Luxurious Room Amenities
Each room features a flat-screen TV, elegant wood furnishings, and a well-equipped en suite. Whether you're working at the desk or relaxing in the ergonomic chairs, comfort is guaranteed during your stay.

Dining, Fitness, and More
Indulge in culinary delights at the hotel's two restaurants and unwind at the full-service bar. Stay active at the fitness centre or explore nearby attractions easily with the hotel's prime location next to shopping centers and the World Trade Center.

Book your stay at Galeria Plaza Veracruz By Brisas for a memorable experience in Veracruz.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that there is an extra charge for early check-out.

Also, the lobby area (pergola) will be under renovation until September 15, 2025.

Buffet breakfast costs $220 MXN for children ages 7 to 12 years old"

Important: As of April 1, 2026, all Mexican guests will be required to present their CURP at the time of check-in, in accordance with the applicable legislation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 1165 reviews
Cleanliness: 8.5
Service: 9.8
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
A
Alejandro solo_traveller mx
8
Pros:

La ubicación y acceso a la plaza

Cons:

Por segunda vez en el año el trato en recepción fue malo

2026-05-09 via Nuitee
P
Patrick solo_traveller us
10
Pros:

Great location. Comfy beds. Excellent breakfast. Staff were professional and polite. Do not hesitate to book.

Cons:

None.

2026-05-07 via Nuitee
L
Lilia Edith solo_traveller mx
10
2026-05-07 via Nuitee
K
Kasteny extended_group us
10
Tranquila, cómoda y buen desayuno
Pros:

El buffet, la recámara espaciosa, cómoda y limpia

Cons:

Un chico de atención en recepción fue un poco arrogante

2026-05-05 via Nuitee
F
Flangini extended_group mx
8
Muy cómoda
Pros:

La cama

Cons:

Falta de mantenimiento

2026-05-05 via Nuitee
H
Hernandez solo_traveller mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-05-03 via Nuitee
J
Javier Alfredo solo_traveller mx
9
2026-04-30 via Nuitee
E
eduardo couple us
6
Too expensive for what you get noisy ac
Pros:

Different

Cons:

The rooms are old and old fashion and the bed way too soft it hurt my back the air conditioner system too noisy

2026-04-29 via Nuitee
I
Irving solo_traveller mx
10
Pros:

En si todas las instalaciones

Cons:

La alberca estaba un poco sucia

2026-04-25 via Nuitee
J
Juan Alberto family_with_children mx
10
Pros:

PICINA TECHADA

2026-04-24 via Nuitee
R
RAYMUNDO solo_traveller mx
10
2026-04-22 via Nuitee
G
GOCHICOA family_with_children mx
10
MUY BIEN
Pros:

UBICACION

2026-04-20 via Nuitee
R
Rodriguez solo_traveller mx
10
2026-04-19 via Nuitee
J
JOSE RONALDO family_with_children mx
10
Volvería a hospedarme en hotel galería plaza
Pros:

La atención , el hotel está muy bonito y no tuve ningún inconveniente

2026-04-18 via Nuitee
A
Alejandro solo_traveller mx
10
Excelente
Pros:

La limpieza

2026-04-18 via Nuitee
D
Diego Alfonso solo_traveller mx
9
2026-04-17 via Nuitee
E
Elisa family_with_children mx
10
DESCANSO, CONFORT, COMIDA DELICIOSA Y TRATO INCREIBLE
Pros:

Es un hotel que desde que entras huele delicioso, el trato es increíble desde el Valet Parking, hasta las personas de limpieza, la comida es abundante y con excelente sabor, me encanta la dinámica que tienen de como cantan las mañanitas a los cumpleañeros.

2026-04-15 via Nuitee
D
Diogo Coutinho solo_traveller pt
10
2026-04-13 via Nuitee
E
Espinoza Vargas solo_traveller mx
10
2026-04-13 via Nuitee
O
Omar family_with_children mx
4
Sucks
Pros:

Nothing

Cons:

Very disappointing stay. The hotel feels outdated, like it’s stuck in the 90s. The room is slightly more modern, but nothing special for the price.

Service was terrible—especially from a receptionist named Francisco, who was rude and unhelpful. He told me my room wasn’t ready at 2:00 pm, yet another staff member gave it to me at 2:05 pm with no issue.

Worst of all, I couldn’t sleep at all. The walls are paper-thin—I could hear loud snoring from one side and kids crying from the other, as if they were inside my room.

For this price, I would definitely stay somewhere else.

2026-04-10 via Nuitee