Galería Plaza Veracruz

Hotels
Grupo Brisas
9.1 (1144 reviews)
Blvd. Adolfo Ruiz Cortinez 3495 , Veracruz , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Cons:
Maintenance issues
Limited amenities
Noise during meals

Categories

Cleanliness
8.5
Several mentions of cleanliness, but also issues with maintenance reported.
Service
9.8
Positive sentiments about personnel and helpfulness despite some minor issues.
Location
9.5
Frequent praises for the strategic and convenient location.
Room Quality
9
General comfort mentioned, but some complaints about maintenance.
Amenities
8.5
Private beach and pool services advertised but not available, affecting value.
Value for Money
9.5
Good quality for price based on the overall experience and location.
Food and Beverage
8.5
Mixed feedback on restaurant atmosphere and breakfast service.
Overall Experience
9.5
Overall positive experiences despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:31

Property Description

Modern Hotel with Indoor Pool
Located in the heart of Boca de Rio, Galeria Plaza Veracruz by Brisas offers a contemporary stay just minutes away from the beach. Enjoy the convenience of a free shuttle to the private beach club and stay connected with WiFi access throughout the property.

Luxurious Room Amenities
Each room features a flat-screen TV, elegant wood furnishings, and a well-equipped en suite. Whether you're working at the desk or relaxing in the ergonomic chairs, comfort is guaranteed during your stay.

Dining, Fitness, and More
Indulge in culinary delights at the hotel's two restaurants and unwind at the full-service bar. Stay active at the fitness centre or explore nearby attractions easily with the hotel's prime location next to shopping centers and the World Trade Center.

Book your stay at Galeria Plaza Veracruz By Brisas for a memorable experience in Veracruz.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that there is an extra charge for early check-out.

Also, the lobby area (pergola) will be under renovation until September 15, 2025.

Buffet breakfast costs $220 MXN for children ages 7 to 12 years old"

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 1144 reviews
Cleanliness: 8.5
Service: 9.8
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
J
JOSE RONALDO family_with_children mx
10
Volvería a hospedarme en hotel galería plaza
Pros:

La atención , el hotel está muy bonito y no tuve ningún inconveniente

2026-04-18 via Nuitee
A
Alejandro solo_traveller mx
10
Excelente
Pros:

La limpieza

2026-04-18 via Nuitee
D
Diego Alfonso solo_traveller mx
9
2026-04-17 via Nuitee
E
Elisa family_with_children mx
10
DESCANSO, CONFORT, COMIDA DELICIOSA Y TRATO INCREIBLE
Pros:

Es un hotel que desde que entras huele delicioso, el trato es increíble desde el Valet Parking, hasta las personas de limpieza, la comida es abundante y con excelente sabor, me encanta la dinámica que tienen de como cantan las mañanitas a los cumpleañeros.

2026-04-15 via Nuitee
D
Diogo Coutinho solo_traveller pt
10
2026-04-13 via Nuitee
E
Espinoza Vargas solo_traveller mx
10
2026-04-13 via Nuitee
C
Claudia Marisol family_with_children mx
10
Excelente opción de hospedaje, cómodo, excelente ubicación, servicio excepcional.
Pros:

la ubicación es excelente, por los comercios al rededor, la atención del personal es muy amable y servicial, felicidades por eso. Recomendaría que en la piscina hubiera música o alguna actividad como aquaerobics, sería divertido. la comida fue buena, el precio justo y las habitaciones cómodas, he conocido muchos hoteles en Veracruz y esta ha sido el mejor en el que me he hospedado.

Cons:

Todo nos gusto. Sólo recomendaría música en la piscina, y alguna actividad como aquaerobics, creo eso sería muy divertido.

2026-04-10 via Nuitee
O
Omar family_with_children mx
4
Sucks
Pros:

Nothing

Cons:

Very disappointing stay. The hotel feels outdated, like it’s stuck in the 90s. The room is slightly more modern, but nothing special for the price.

Service was terrible—especially from a receptionist named Francisco, who was rude and unhelpful. He told me my room wasn’t ready at 2:00 pm, yet another staff member gave it to me at 2:05 pm with no issue.

Worst of all, I couldn’t sleep at all. The walls are paper-thin—I could hear loud snoring from one side and kids crying from the other, as if they were inside my room.

For this price, I would definitely stay somewhere else.

2026-04-10 via Nuitee
M
Manuel couple us
10
Great option to stay
Pros:

CLose to several place such malls and beach and different restaurants.
all the staff were great, valet parking, front desk, restaurant

Cons:

The elevator a little bit slow, but not big deal.

2026-04-09 via Nuitee
G
Gabriel couple mx
10
Pros:

Seguridad, alberca jacuzis

2026-04-09 via Nuitee
E
Ericka solo_traveller mx
10
Pros:

Adoro el hotel, voy 6 a 8 veces al año. Siempre mi favorito!!

Cons:

Esta vez algo se derramó en el 4erbpiso. Justo a 4 hsbiraciones de donde me alojaba y me causó migraña y vomito durante toda mi estancia. Entiendo, los accidentes pasan.

2026-04-08 via Nuitee
S
Solis solo_traveller mx
10
Pros:

La ubicación

2026-04-07 via Nuitee
J
JOSE DANIEL family_with_children mx
10
Pros:

La ubicación es excelente, la experiencia en familia, además todo está dentro las instalaciones y puedes moverte a diferentes ubicaciones de interés en poco tiempo

2026-04-06 via Nuitee
D
DANIEL U.A solo_traveller mx
10
HOTEL MARAVILLOSO
Pros:

Siempre tengo buenas opiniones para este hotel, lujo , limpieza descanso y excelente gastronomía

Cons:

Tardaron en darme mi habitación a las 6.30 pm que llegué, y no respetar ser cliente VIP de Booking teniendo disponibilidad

2026-04-05 via Nuitee
J
Juárez ortiz family_with_children mx
10
2026-04-03 via Nuitee
T
Tania Garcia couple mx
10
Pros:

La cama, el silencio, el aire acondicionado regulable, el desayuno bufete, la atención en todos los servicios

Cons:

Que ya no tienen el club de playa, y el área de alberca techada le hace falta ventilación.

2026-03-30 via Nuitee
P
Patricia couple mx
10
Pros:

El personal, la cama y el buffet de desayuno.

Cons:

Se escuchaba mucho la música del lobby en la habitación.

2026-03-30 via Nuitee
C
Carlos Rafael couple mx
9
Pros:

Comodidad, limpieza, atención y ubicación a un muy buen precio.

2026-03-30 via Nuitee
E
EULALIO solo_traveller mx
9
2026-03-25 via Nuitee
L
Laura couple mx
9
Pros:

Ubicación

Cons:

bien todo

2026-03-23 via Nuitee