Hampton Inn & Suites Cincinnati-Mason, Ohio

Hotels
•
Hampton Inn
8.5 (563 reviews)
5232 Bardes Road , Mason , US
+1 513-492-8585

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good/better-than-average breakfast and coffee
Convenient, well-located near shops and attractions
Friendly/helpful staff and willingness to switch rooms
Rooms larger than typical; pleasant décor in some rooms
Cons:
Frequent cleanliness problems (filthy carpet, hair, shower slime, urine smell)
Housekeeping inconsistently performed (missed services, no towels delivered)
Maintenance issues (broken locks, nonworking sockets/USB)
Perceived price too high for condition of rooms; inconsistent food quality at buffet

Categories

Cleanliness
6
Multiple reviews cite filthy carpet, hair on furniture/shampoo, urine smell and slime in showers; cleanliness is a notable problem in many rooms despite some clean-smelling rooms elsewhere.
Service
10
Staff were repeatedly described as helpful (switched rooms, friendly) and accommodating in several reports; isolated incidents of abrupt front-desk interaction and missed housekeeping occurred but overall staff responsiveness was a strong point.
Location
10
Location repeatedly praised: convenient to attractions, supermarkets and shops, and generally described as excellent and a key positive.
Room Quality
7
Rooms were described as larger than normal and with good décor in places, but recurring problems (dirty carpet, couch covered in hair, humidity/urine smell, broken locks and nonworking sockets/USB ports) lowered room quality.
Amenities
10
Breakfast, coffee, seating options and other on-site offerings were frequently noted as very good; some issues mentioned (no pool towels, some sockets/USB failed) but amenities overall were a strong positive.
Value for Money
7
Several guests felt price was high given room condition and missed housekeeping, reducing perceived value despite good location and breakfast.
Food and Beverage
10
Breakfast and coffee were praised in multiple reviews (described as very good/delicious); one report noted a poorly stocked buffet, but overall F&B was seen positively.
Overall Experience
8
Mixed experience: friendly staff, good location and breakfast balanced against poor cleanliness, occasional maintenance issues and inconsistent housekeeping, producing an above-average but imperfect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Located just 5 miles from Kings Island and 6 miles from Great Wolf Lodge Cincinnati Mason, Hampton Inn & Suites Cincinnati-Mason, Ohio offers a prime location for leisure travelers looking to explore the area.

Comfortable Amenities
With free Wi-Fi, an indoor pool, fitness center, and 24-hour front desk, guests can enjoy a comfortable and convenient stay at Hampton Inn & Suites Cincinnati-Mason. Each room features air conditioning, a desk, and a wardrobe for added convenience.

Delicious Breakfast Options
Start your day right with a grab & go buffet breakfast available for all guests. Whether you're heading out for a day of sightseeing or business meetings, fuel up with a delicious meal before you start your day.

Book your stay at Hampton Inn & Suites Cincinnati-Mason, Ohio for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

8.5
Based on 563 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 7
Amenities: 10
Value for Money: 7
Food and Beverage: 10
Overall Experience: 8
E
Erin • couple • us
8
2026-10-26 • via Nuitee
M
Michael • family_with_children • us
10
2026-10-24 • via Nuitee
A
Amanda • family_with_children • us
9
2026-10-20 • via Nuitee
M
Mariann • couple • us
6
Price was too high for condition of room
Pros:

The carpet, sofa and one area of the shower were dirty. Carpet is filthy.

Cons:

Carpet definitely needs to be cleaned as does sofa. There were times when no one was present at the welcoming desk,

2026-10-19 • via Nuitee
S
Sarah • family_with_children • us
6
Location is nice but lots of hotels to choose from in the area, fron
Pros:

Breakfast was ok, location is nice and rooms were bigger than normal.

Cons:

Staff wasn’t able to get rooms close, or care about accommodating request. Front desk male clerk talk at me abruptly and interrupted me when I asked a question. A few lights in room did not work.

2026-10-18 • via Nuitee
A
Antoinette • family_with_children • us
8
2026-10-09 • via Nuitee
K
Kelly • solo_traveller • us
6
Pros:

I liked everything except our room. The facilities and staff were great. The coffee is delicious.

Cons:

The carpet in our room was the dirtiest I've ever seen. I did not complain because we were only staying one night and we only sleeping in the room. The hotel was booked with soccer teams so i knew we couldn't get another room anyway. The couch was covered in hair. I know we had a pet friendly room because we brought our dog, but the carpet was filthy.

2026-10-07 • via Nuitee
C
Charles • couple • us
10
2026-09-14 • via Nuitee
S
Steve • couple • us
8
Staff was great! Hotel was fine. Breakfast was also good.
Pros:

Location

Cons:

We had two rooms and both parties needed to switch rooms. One wasn’t completely cleaned and the other the door lock didn’t work. Staff were great about switching rooms for both rooms.

2026-09-14 • via Nuitee
J
Jessica • family_with_children • us
5
It was just okay, not great.
Pros:

It was a nice hotel. We enjoyed room and breakfast.

Cons:

We did not get serviced in our room the entire trip. We stayed 3 nights. I saw that Hampton states they do not service u til every other day. That would have been Sunday. We came back late and had no towels or the room arrived at all. Every item we needed we had to go down and fetch ourselves. I and to get towels each day, toilet paper, trash bags. Our trash never got taken out of room as it was full twice. Very disappointed to stay at a hotel and not have a room I paid for be serviced. That’s the entire point of being in a hotel. I have never in my life not experienced someone comes to give towels make beds take out trash etc. I told a man at desk late Sunday and he apologized and that’s it. He said they aren’t a full service but stated that yes they should babe been there Sunday. Also told manager when we left and she said she will add points to my account which doesn’t really help the situation. Was just completely shocked to not get serviced with all four of us as a family in a room. I got tired of going downstairs to desk for our items. Was not a good hotel experience unfortunately.

2026-09-08 • via Nuitee
T
TIMOTHY • family_with_children • us
5
With the exception of the Half cleaned Room, everything else was good.
Pros:

Breakfast was good, alot of seating and options.

Cons:

Our room: Brown stuff, maybe poop, running down the bathroom door, coffee splashed all in sink, foul smell in room, none of the USB ports worked, half the room sockets didn't work, hair on the shampoo bottle BEFORE we had used it.

2026-09-08 • via Nuitee
Y
Yadira • couple • us
8
Pros:

The décor was nice, and the room was clean and smelled fresh; the breakfast was very good. The location was excellent, with easy access to supermarkets and shops. The staff were friendly.

Cons:

The shower wasn't completely clean. There was slime along the edges of the floor and on the grab bars; some walls had stains, and there was hair in one part of the shower, as if someone had shaved there.

2026-09-07 • via Nuitee
A
Angela • family_with_children • us
3
The room stunk BAD, facilities were unclean, and food was gross.
Pros:

Convenience to Kings Island

Cons:

The room smelled STRONGLY of urine and stayed constantly humid. The buffet breakfast was poorly stocked and food was not good quality. No towels available in the pool. Would not stay here again.

2026-09-01 • via Nuitee
C
Charles • couple • us
10
Great
Pros:

Good

Cons:

Everything was good

2026-09-01 • via Nuitee
C
Christian • solo_traveller • de
10
2026-08-26 • via Nuitee
J
Juan • solo_traveller • us
10
excellent Hampton Inn close to the highway and many restaurants.
Pros:

very close to I 71, good varied breakfast, printed out a schedule for the tennis tournament every day, had a $10 per person per leg taxi service available to the venue. rooms were large and well appointed. No issues at all! plenty of stores and restaurants in ferry nearby

Cons:

was maybe slightly higher than I would normally pay for that level of hotel but it was during the tournament so understandable.

2026-08-24 • via Nuitee
S
sexxie2 • solo_traveller • us
4
2026-08-23 • via Nuitee
H
Holly • solo_traveller • us
10
2026-08-21 • via Nuitee
J
Judy • couple • us
7
Loved the location for the Cincinnatti Open
Pros:

The location was perfect for attending the Cincinnati Open. The shuttle service was wonderful. Staff provided a schedule of play for the day.

Cons:

The carpeting in our room needed to be replaced. Very stained, dirty.

2026-08-19 • via Nuitee
美華 • solo_traveller • tw
10
2026-08-18 • via Nuitee