Four Points by Sheraton Atlanta Airport West

Hotels
•
Four Points by Sheraton
7.9 (685 reviews)
3520 North Desert Drive , Atlanta , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean establishment
Cons:
Poor cleanliness
Room quality issues
Rude front desk

Categories

Cleanliness
7.29
Room could have been cleaner and issues noted regarding dirtiness.
Service
8.76
Mixed reviews; some found staff accommodating while others reported poor service.
Location
9.8
Great location noted in multiple reviews.
Room Quality
7.25
Rooms showed signs of wear and issues reported with amenities.
Amenities
6.78
Missing basic amenities in rooms.
Value for Money
6.24
Overcharged and lack of complimentary services reported.
Food and Beverage
7.29
Breakfast not complimentary; issues with breakfast service.
Overall Experience
9.76
Despite issues, some guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:08

Property Description

Convenient Location and Amenities

Located near Hartsfield Atlanta International Airport and Interstate 85, Four Points by Sheraton Atlanta Airport West offers comfortable accommodations and free airport shuttle service. Guests can enjoy a complimentary weekday newspaper and access to on-site fitness facilities and a seasonal outdoor swimming pool.

Pet-Friendly and Accessible Attractions

This pet-friendly hotel is conveniently situated close to Interstate 285 and provides easy access to popular attractions like Six Flags over Georgia, Atlanta Motor Speedway, and the Mercedes Benz Stadium.

Additional Services

The hotel offers a complimentary airport shuttle service from 5am to 12 midnight, ensuring a hassle-free stay for guests. Book your stay at Four Points by Sheraton Atlanta Airport West for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

7.9
Based on 685 reviews
Cleanliness: 7.29
Service: 8.76
Location: 9.8
Room Quality: 7.25
Amenities: 6.78
Value for Money: 6.24
Food and Beverage: 7.29
Overall Experience: 9.76
M
Mikalah • family_with_children • us
5
2026-03-31 • via Nuitee
P
pearson • extended_group • us
7
2026-03-31 • via Nuitee
K
Katja • couple • de
5
Für eine Nacht in Ordnung.
Pros:

Die Empfangsdame war sehr nett und ging auf unsere Wünsche ein. Die Betten waren sehr bequem.

Cons:

Die Ausstattung ist sehr alt, die Zimmer sind sehr hellhörig, der Parkplatz kostet 10$ extra.

2026-03-29 • via Nuitee
D
Debra • couple • us
3
Very dissapointed with the Sheraton brand.
Pros:

Location was convenient to where we needed to go.

Cons:

Amenities were not available. TV didn’t work in our room, no microwave or refrigerator, the pool was drained, the hallway stunk of cannibis. The breakfast was not very fresh.

2026-03-24 • via Nuitee
P
Pinkney • couple • us
10
Pros:

Clean and safe parking

Cons:

N/a

2026-03-24 • via Nuitee
M
McCarty • family_with_children • us
6
Pros:

Shuttle
Outside area

Cons:

Paying for breakfast
Paying for parking while staying
Price of food and drinks

2026-03-24 • via Nuitee
S
Sandra • couple • us
6
Cons:

We left the room by 10 o’clock and there was no room service and they just started on our floor around that time. We had no sign on the door, saying Service later.

2026-03-23 • via Nuitee
A
Anthony • couple • us
10
Pros:

Food was good, hotel room was good, and staff was good

Cons:

No comment

2026-03-22 • via Nuitee
H
Headspeth • family_with_children • us
8
Awesome but not awesomely
Pros:

Everything was good

Cons:

Ladybugs was in our room and we had to pay for every little thing

2026-03-16 • via Nuitee
I
Ilrana • couple • us
9
2026-03-15 • via Nuitee
I
Ilrana • couple • us
9
2026-03-15 • via Nuitee
I
Ilrana • couple • us
9
2026-03-15 • via Nuitee
B
Barry • family_with_children • us
10
2026-03-09 • via Nuitee
W
White • family_with_children • us
9
2026-03-03 • via Nuitee
S
Spencer • solo_traveller • gb
8
A great stay with friendly and super helpful staff
Pros:

Clean, super friendly and helpful staff with a breakfast that exceeded expectations

2026-03-01 • via Nuitee
N
Norlecia • family_with_children • us
10
2026-02-24 • via Nuitee
S
Samuel • couple • us
8
2026-02-12 • via Nuitee
W
White • family_with_children • us
10
2026-01-31 • via Nuitee
T
Tycee • couple • us
10
2026-01-28 • via Nuitee
X
Xavier • couple • us
10
2026-01-27 • via Nuitee