Four Points by Sheraton Atlanta Airport West

Hotels
•
Four Points by Sheraton
7.9 (685 reviews)
3520 North Desert Drive , Atlanta , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean establishment
Cons:
Poor cleanliness
Room quality issues
Rude front desk

Categories

Cleanliness
7.29
Room could have been cleaner and issues noted regarding dirtiness.
Service
8.76
Mixed reviews; some found staff accommodating while others reported poor service.
Location
9.8
Great location noted in multiple reviews.
Room Quality
7.25
Rooms showed signs of wear and issues reported with amenities.
Amenities
6.78
Missing basic amenities in rooms.
Value for Money
6.24
Overcharged and lack of complimentary services reported.
Food and Beverage
7.29
Breakfast not complimentary; issues with breakfast service.
Overall Experience
9.76
Despite issues, some guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:08

Property Description

Convenient Location and Amenities

Located near Hartsfield Atlanta International Airport and Interstate 85, Four Points by Sheraton Atlanta Airport West offers comfortable accommodations and free airport shuttle service. Guests can enjoy a complimentary weekday newspaper and access to on-site fitness facilities and a seasonal outdoor swimming pool.

Pet-Friendly and Accessible Attractions

This pet-friendly hotel is conveniently situated close to Interstate 285 and provides easy access to popular attractions like Six Flags over Georgia, Atlanta Motor Speedway, and the Mercedes Benz Stadium.

Additional Services

The hotel offers a complimentary airport shuttle service from 5am to 12 midnight, ensuring a hassle-free stay for guests. Book your stay at Four Points by Sheraton Atlanta Airport West for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

7.9
Based on 685 reviews
Cleanliness: 7.29
Service: 8.76
Location: 9.8
Room Quality: 7.25
Amenities: 6.78
Value for Money: 6.24
Food and Beverage: 7.29
Overall Experience: 9.76
S
Samuel • couple • us
8
2026-02-12 • via Nuitee
W
White • family_with_children • us
10
2026-01-31 • via Nuitee
T
Tycee • couple • us
10
2026-01-28 • via Nuitee
X
Xavier • couple • us
10
2026-01-27 • via Nuitee
C
Catrice • extended_group • us
8
2026-01-20 • via Nuitee
T
Timothy • couple • us
9
Pros:

That the room was clean

2026-01-19 • via Nuitee
C
Catrecia • couple • us
5
Ok!
Pros:

The young lady that checked me in was awesome.

Cons:

Well the young lady@the front desk was great n accommodating. But as for the room not so good. I stay@the one in Orlando all the time n the rooms are much bigger. The fridge soaked my food so it was leaking. No soap in the bathroom to wash with but the front desk did give me some and apologized. But all in all it was just for the night. I will def not stay there if so I'm def prepared this time around.

2026-01-19 • via Nuitee
M
Myasia • solo_traveller • us
6
Pros:

The staff was very accommodating

Cons:

Room gave motel and I had to be switched bc my 1st room AC didn't work and it was dirty

2026-01-19 • via Nuitee
K
Keanna • couple • us
1
Will never recommend this to anyone
Pros:

Nothing

Cons:

Overcharged and make you pay for parking and breakfast is not free no complimentary service at all

2026-01-19 • via Nuitee
B
Bobby • solo_traveller • us
7
Probably will not stay at this location again due to the area. It’s definitely a product of it’s surroundings
Pros:

The front desk was pleasant and very accommodating.

Cons:

The room only right was smoking weed to which could be smelled in the hallway and the room only my left was definitely having a small party. In addition, my AC was blowing out a nasty odor.

2026-01-19 • via Nuitee
T
Tangela • couple • us
10
Met all my expectations
Pros:

Everything was satisfaction

Cons:

Really no complaints

2026-01-19 • via Nuitee
N
Nyia • couple • us
10
Pros:

I love the property very clean very nice room

Cons:

I didn’t like the breakfast staff very rude

2026-01-19 • via Nuitee
T
teioshia • couple • us
10
2026-01-15 • via Nuitee
L
Leonard • couple • us
10
2026-01-12 • via Nuitee
I
Ilrana • couple • us
9
Always a pleasure each month. Staff is nice.
Pros:

Area

Cons:

NA

2026-01-10 • via Nuitee
Z
zoln2026 • Couples
10
Great room and bar experience
Pros:

Got a voucher to stay here due to a delayed/ missed flight and it turned out to be a great night. Great room and amenities and top notch service, drinks, atmosphere and conversation by Ade at the bar. He made us feel at home!

2026-01-07 • via Tripadvisor
M
Michael • solo_traveller • us
9
2026-01-04 • via Nuitee
D
Deon • couple • us
6
Pros:

Clean

Cons:

They didn’t give my breakfast I paid on line for

2026-01-02 • via Nuitee
L
LaToya • solo_traveller • us
10
2026-01-01 • via Nuitee
L
LaToya • solo_traveller • us
10
2026-01-01 • via Nuitee