Wall Art Hotel & Residence

Hotels
8.1 (1021 reviews)
Viale della Repubblica 8 , Prato , it

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location (near centre, circuit)
Helpful/friendly staff
Spacious rooms and comfortable beds
Parking available (including EV charging / motorcycle garage)
Cons:
Poor cleanliness in multiple rooms (dust, ants, mosquitos)
Some outdated facilities; noisy AC/fridge and awkward showers
Inconsistent breakfast/restaurant availability and communication
Occasional check-in/service mishandling

Categories

Cleanliness
6.2
Multiple reviews report poor cleanliness: rooms described as very dirty, dusty, ants in rooms, mosquitos, and customers noting pavimento/ surfaces unclean. Several guests explicitly complain about dust and dirt, so cleanliness is below average.
Service
8.8
Service is generally praised ("Wonderful staff", "Very helpful", "Personal atento", "cortesia personale"), though there are isolated negative experiences at check-in and with breakfast staff. Overall staff helpfulness and attentiveness justify a strong score.
Location
9.2
Location repeatedly mentioned as a strength (walking distance to centre, 5 minutes to historic centre, convenient for Mugello circuit, parking access). Very consistently positive in reviews.
Room Quality
7.6
Rooms are often described as large and with comfortable beds, but issues include noisy AC/fridge, old structure, uncomfortable sofa beds, awkward showers and some musty smells—mixed quality overall.
Amenities
8.7
Amenities such as parking (including underground/exterior, motorcycle garage), EV charging, fridge and blackout shutters are praised; some drawbacks noted (restaurant closed weekends, occasional dust). Overall amenities are strong.
Value for Money
7.5
Mixed signals: some guests mention good "value for money" while others feel the price did not match a dirty or outdated room. Overall somewhat below target due to price/quality complaints.
Food and Beverage
7.9
Breakfast is described as good and varied by several guests, but there are incidents of poor communication about inclusion and a closed restaurant on weekends; generally acceptable but inconsistent.
Overall Experience
8.9
Overall experience trends positive: many guests praise staff, location, room size/comfort and parking, though cleanliness issues and some service/communication hiccups lower some stays. Net sentiment leans positive, supporting a stronger overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:00

Property Description

Unique Multi-functional Property
Wall Art is a one-of-a-kind establishment that seamlessly combines a hotel, residence, convention center, art gallery, book shop, restaurant, and bar, promising a truly immersive experience for guests.

Spacious Rooms and Suites with Modern Amenities
Enjoy the comfort of well-appointed rooms and suites at Wall Art, all equipped with air conditioning for a pleasant stay. Some rooms and the hall offer free WiFi access, ensuring you stay connected throughout your visit. Indulge in a varied American buffet breakfast to start your day on a delicious note.

Convenient Location and Additional Offerings
Situated along the picturesque River Bisenzio in Prato, Wall Art is just a short walk from the train station. Guests also benefit from discounted rates at a nearby gym. Moreover, with the A11 Autostrada Firenze Mare motorway exit close by, and ample free parking available on-site, convenience is at your fingertips.

Book your stay at Wall Art now for a truly unique and fulfilling experience!

Important information:

Please note that the restaurant is not open every day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Location

Guest Reviews

8.1
Based on 1021 reviews
Cleanliness: 6.2
Service: 8.8
Location: 9.2
Room Quality: 7.6
Amenities: 8.7
Value for Money: 7.5
Food and Beverage: 7.9
Overall Experience: 8.9
H
hamid • solo_traveller • ma
10
Pros:

Disponible 24/24

Cons:

Totalement satisfait

2026-08-05 • via Nuitee
E
Elisa • solo_traveller • it
5
Cons:

Pulizia del frigo e aria condizionata molto rumorosa

2026-07-25 • via Nuitee
X
xiaoyu • couple • it
9
2026-07-25 • via Nuitee
K
Kromann • couple • dk
7
Pros:

God "value for money". Gåafstand indtil centrum. Store værelser, gratis e-ladning af bil!!

2026-07-21 • via Nuitee
J
Jinglei Linda • family_with_children • it
1
非常差
Pros:

哪儿哪儿都差 房间有蚂蚁 退房的时候告知前台 前台一脸不屑

Cons:

卫生 服务

2026-07-18 • via Nuitee
F
Flynn • couple • us
10
Pleasant, clean, convenient
Pros:

Wonderful staff. Very helpful and the room was clean and comfortable.

Cons:

Room requires the key card to power the ac so if you are gone awhile your room will take a while to cool back down. Not a big deal though.

2026-07-15 • via Nuitee
M
Michael • family_with_children • ch
7
2026-07-12 • via Nuitee
Y
yingran • couple • it
4
2026-07-11 • via Nuitee
A
Andrea • solo_traveller • it
8
Pros:

Colazione buona, servizi buoni, parcheggio buono

Cons:

Possibilmente il prezzo

2026-07-09 • via Nuitee
F
filippo • couple • it
7
2026-07-08 • via Nuitee
V
Valerio • solo_traveller • it
7
2026-07-08 • via Nuitee
Y
Yael • extended_group • il
7
Pros:

חניה צמודה, שקט

Cons:

קצת מיושן, ניקיון ברמה סבירה

2026-06-29 • via Nuitee
F
Fabio • extended_group • it
4
Pros:

Posizione, cortesia personale

Cons:

Struttura vecchia, poco pulita, box doccia con incrostazioni di calcare, puzza di stantio nelle stanze

2026-06-29 • via Nuitee
H
HOUNG WEN • extended_group • tw
8
2026-06-28 • via Nuitee
G
Giuseppe • solo_traveller • it
8
2026-06-27 • via Nuitee
M
Michele • couple • it
6
Cons:

Camera tripla con sol due bottigliette d’acqua fuori dal frigo caldissime vista la temperatura esterna 35*, doccia scomodissima senza appoggi per i soli due saponi disponibili, letto matrimoniale comodo a differenza del divano letto duro e scomodissimo

2026-06-25 • via Nuitee
V
Vjollca • solo_traveller • fr
1
Pros:

Le lit été confortable

Cons:

Dans la salle de bain pas d’eau pour se laver le visage ou bien brosse le dents il fallait rentrer dans la douche.
Petit déjeuner, pas compris d’un tarif cela ne posait pas de souci pour moi, mais surtout qu’les personnel ne vous avertis pas si vous voulez le petit déjeuner.
Moi comme dans toutes les hôtels, je suis descendue le matin prendre mon café et le monsieur, qui s’en occupait des petits déjeuners de loin, me dit que votre petit déjeuner n’a pas compris dans tarif.
J’ai trouvé zéro professionnalisme, car il pouvait bien venir à côté de moi et de me le dire au lieu de crier de loin, et tout le monde entend c’est pour cela, moi j’ai mis un point parce que je peux pas mettre zéro

2026-06-24 • via Nuitee
P
Pierpaolo • couple • it
7
2026-06-23 • via Nuitee
S
Sara • solo_traveller • it
8
2026-06-22 • via Nuitee
M
Maurizio • extended_group • it
8
2026-06-19 • via Nuitee