Hilton Promenade Branson Landing

Hotels
Hilton Hotels & Resorts
8.5 (636 reviews)
3 Branson Landing , Branson , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Fantastic staff
Cons:
Cleanliness issues
High cost relative to offerings

Categories

Cleanliness
7.96
There were multiple mentions of dirty rooms and issues with housekeeping.
Service
9.43
Feedback highlighted fantastic staff, although there were significant complaints about customer service inconsistencies.
Location
9.47
Many positive remarks about the hotel's location being close to shops and attractions.
Room Quality
8.42
Rooms were described as spacious with comfortable beds, though issues with cleanliness were noted.
Amenities
7.95
Mixed reviews about amenities; positive mentions of pools, but complaints about lack of soap and coffee.
Value for Money
7.41
Several comments indicated that the pricing did not match the offered experience.
Food and Beverage
8.46
General satisfaction, though mentions of missing free breakfast were noted.
Overall Experience
8.93
Overall, guests reported a positive experience but with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:47

Property Description

Luxurious Lakefront Hilton in Branson Landing

Indulgent Accommodations: The Hilton Promenade Branson Landing offers spacious guestrooms with rosewood furnishings, luxury bedding, and modern amenities like flat-screen TVs and work desks.

Culinary Delights: Guests can savor international cuisine made from locally sourced ingredients at the Branson Restaurant, or visit Level 2 Steakhouse and Clear lounge for a delightful dining experience.

Convenient Location: Nestled on Lake Taneycomo and just minutes away from Tanger Outlet Mall, this Hilton is a short drive from Payne Stewart Golf Club and the vibrant theatre district, offering a perfect blend of relaxation and entertainment.

Book your stay at the Hilton Promenade Branson Landing for a truly unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.5
Based on 636 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.93
D
Danni family_with_children us
4
Great location with plenty to do but the bed was so uncomfortable we actually left a night early and went to a different
Pros:

Great location

Cons:

Most uncomfortable bed I’ve ever slept in, was like laying on the floor!

2026-03-26 via Nuitee
B
Brandon family_with_children us
10
Pros:

Rooms are so nice and great customer service

2026-03-25 via Nuitee
B
Brandon family_with_children us
10
2026-03-25 via Nuitee
S
Steven couple us
10
2026-03-25 via Nuitee
D
Daniel couple us
10
2026-03-23 via Nuitee
L
Laura family_with_children us
8
Pros:

Friendly staff, great location, clean rooms.

Cons:

Parking was my only issue. Unless you valet, you are walking a little way to the parking garage.

2026-03-23 via Nuitee
C
Cole couple us
5
It was ok not for the amount we paid.
Pros:

there was no breakfast even though the Webb site said it did

Cons:

the showers are very slippery almost fell

2026-03-23 via Nuitee
M
Misako family_with_children us
4
Cons:

Front desk was not helpful when we checked in no coffee was provided or anything in lobby, bar downstairs was noisy until 2 am, Pool was in different tower, had to go out side of building. I booked the room expecting bath tub but it was only shower :/

2026-03-23 via Nuitee
T
tommy couple us
2
Make sure you’re on the mall side of the property
Pros:

Location on The Landing is great

Cons:

This trip we were put in the South Tower overlooking the railroad station and the main intersection
Train traffic and car traffic noise was horrible all night
Couldn’t sleep at all
Will not stay there again if they put us on the street side of the complex.

2026-03-22 via Nuitee
B
Black couple us
6
2026-03-20 via Nuitee
D
Darla family_with_children us
10
2026-03-20 via Nuitee
L
Laura family_with_children us
7
Pros:

Location was good to walk to shops, restaurants, and attractions.

Cons:

We stayed at the south tower of the Hilton. There was no connecting hallway/tunnel so you had to go outside to go to the pool. Also, room service could not bring alcoholic drinks to the south tower.

2026-03-19 via Nuitee
B
Brenda family_with_children us
10
short stay
Pros:

comfortable bed

2026-03-12 via Nuitee
J
Jennifer couple us
8
2026-03-09 via Nuitee
M
Mike couple us
6
Pros:

Great hot water and pressure!

Cons:

The mattress needs upgrading. Lumpy and the mattress pad doesnt stay in place.

2026-03-08 via Nuitee
D
David couple us
10
2026-03-07 via Nuitee
M
Moreland family_with_children us
9
Cons:

Paying extra for parking

2026-03-05 via Nuitee
K
Kendra couple us
6
Pros:

Right on the landing

Cons:

The beds weren’t comfortable.

2026-03-02 via Nuitee
M
Melissa couple us
10
Absolutely the best hotel in Branson . The staff, bell boys were so friendly and helpful . The hotel was so clean and
Pros:

Great location , clean , very friendly staff .

Cons:

There was nothing I did not like . Everything was great .

2026-02-23 via Nuitee
C
carolyn extended_group us
5
Pleasant
Pros:

Didn't have breakfast there. Too expensive.

Cons:

There was not a microwave in the room. But the did upgrade us to accommodate us.

2026-02-23 via Nuitee