Hilton Promenade Branson Landing

Hotels
Hilton Hotels & Resorts
8.5 (636 reviews)
3 Branson Landing , Branson , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Fantastic staff
Cons:
Cleanliness issues
High cost relative to offerings

Categories

Cleanliness
7.96
There were multiple mentions of dirty rooms and issues with housekeeping.
Service
9.43
Feedback highlighted fantastic staff, although there were significant complaints about customer service inconsistencies.
Location
9.47
Many positive remarks about the hotel's location being close to shops and attractions.
Room Quality
8.42
Rooms were described as spacious with comfortable beds, though issues with cleanliness were noted.
Amenities
7.95
Mixed reviews about amenities; positive mentions of pools, but complaints about lack of soap and coffee.
Value for Money
7.41
Several comments indicated that the pricing did not match the offered experience.
Food and Beverage
8.46
General satisfaction, though mentions of missing free breakfast were noted.
Overall Experience
8.93
Overall, guests reported a positive experience but with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:47

Property Description

Luxurious Lakefront Hilton in Branson Landing

Indulgent Accommodations: The Hilton Promenade Branson Landing offers spacious guestrooms with rosewood furnishings, luxury bedding, and modern amenities like flat-screen TVs and work desks.

Culinary Delights: Guests can savor international cuisine made from locally sourced ingredients at the Branson Restaurant, or visit Level 2 Steakhouse and Clear lounge for a delightful dining experience.

Convenient Location: Nestled on Lake Taneycomo and just minutes away from Tanger Outlet Mall, this Hilton is a short drive from Payne Stewart Golf Club and the vibrant theatre district, offering a perfect blend of relaxation and entertainment.

Book your stay at the Hilton Promenade Branson Landing for a truly unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.5
Based on 636 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.93
J
Jennifer extended_group us
9
Pros:

The location is amazing for walking around the landing.

Cons:

We didn't have any soap in the room and had to call the front desk. It took them almost an hour to bring us some.

2026-01-28 via Nuitee
J
Jeff couple us
10
Heaven on Earth
Pros:

I mentioned in the comments that the stay was for a birthday and anniversary and Hilton Hotel and Level 2 restaurant literally rolled out the red carpet... great experience!

Cons:

Attention to details, very thorough and friendly staff. Gorgeous settings.

2026-01-21 via Nuitee
M
Melody extended_group us
8
2026-01-20 via Nuitee
P
Paul couple us
9
2026-01-19 via Nuitee
K
Kristy family_with_children us
9
Pros:

We loved the staff! They were extremely helpful and kind. We enjoyed the view from our room and the availability of the Landing.

Cons:

The bed was a little hard and my comforter was dirty. I notified the front desk, and they replaced it right away.

2026-01-19 via Nuitee
K
Kathleen couple us
9
Pros:

The location was great. Staff were great.
Very clean place.

Cons:

The beds were really uncomfortable.

2026-01-19 via Nuitee
D
Deshonte extended_group us
10
I loved everything about my stay
Pros:

Loved my room was upgraded

Cons:

N/a

2026-01-19 via Nuitee
A
Annette solo_traveller us
10
I will definitely be back again soon!!!
Pros:

It was peaceful and Quiet. It was great to have Big Whiskeys for dinner and drinks and go back to my room for the night.

2026-01-19 via Nuitee
P
Patricia family_with_children us
8
2026-01-19 via Nuitee
M
Marsha couple us
10
2026-01-19 via Nuitee
S
Scott couple us
7
We felt like the parking should be validated and have complimentary coffee in the lobby
Pros:

Location was very good.

2026-01-19 via Nuitee
F
Felicia couple us
4
Wonderful place to stay if you dont meet the manager
Pros:

Over all the room looked very modern and was quite spacious. We even had our own personal hallway which made the room even more special. The balcony was perfect and had an amazing view of the fountain and views of a few shops. The bed was nice and firm and the pillows where thick and fluffy. By far the most comfortable bed I've had in a hotel.

Cons:

The manager was not very nice and at one point threated me with a lawsuit if there was any damages done to the room upon my arrival at check in. So with that being said instead of fully enjoying my anniversary with my husband I had to take time out just to take before and after photos of everything in the room just to make sure they didn't accuse us of the damages to the room that was there before we arrived. The tables were all dirty, the floor had a huge stain, and we had a half used roll of toilet paper that had been used by previous people. So not quite what I expected for 216 a night.

2026-01-19 via Nuitee
A
Amber couple us
10
2026-01-19 via Nuitee
A
Andrea family_with_children us
9
Peaceful, Clean and Relaxing.
Pros:

Was Grateful for the Balcony in our room. My kids really enjoyed being able to see out onto the landing. The beds were comfortable and suited our family of 4. Overall the room and location were really great and clean

Cons:

The only concern I had was that the railing on the balcony did not feel super secure. For adults who know better than to lean out on it, it wouldn't have been a problem, but for two rowdy boys we definitely had to be watchful that they didn't get too close.

2026-01-09 via Nuitee
K
Kenneth couple us
10
2026-01-07 via Nuitee
T
Tonya couple us
10
Good stay other then stated above
Pros:

Location

Cons:

No hand soap to wash hands . No Kleenex . Coffee was gross

2026-01-05 via Nuitee
B
Brian couple us
5
Nice pillow selection.
Cons:

The balcony had a view of the pool house roof. Completely blocking any view of the city. Not the view I expected when booking a balcony room.

2026-01-03 via Nuitee
M
Martha couple co
1
I never will back to this hotel, expensive and old
Pros:

Location is perfect

Cons:

The cost is very high in relation to what the hotel offers. I believe the Hilton Convention Center is better . I never will back to this hotel

2026-01-03 via Nuitee
S
Shawna couple us
8
Pleasurable
Pros:

We love the landing and all the places to eat and shop. The beds could be a little softer. The staff were fantastic. Chrystal and Haley were wonderful!

2026-01-03 via Nuitee
L
Lynn solo_traveller us
10
We had a blast! Thanks for making our Christmas memories!
Pros:

Close to shops and attractions.. my grandkids loved the pool

2026-01-02 via Nuitee