Oaks Gold Coast Calypso Plaza Suites

Hotels
Oaks Hotels & Resorts
8.3 (4977 reviews)
99 Griffith Street , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Location
Service
Amenities
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.76
Multiple reviews mentioned issues with cleanliness, including dirty rooms and lack of proper housekeeping.
Service
9.23
Most reviews praised the staff and their helpfulness, even amidst problems.
Location
9.27
The location received consistent praise for being close to the beach and local amenities.
Room Quality
7.22
Many rooms are considered dated or in need of improvements but some reviews appreciated the comfort.
Amenities
8.25
Good amenities like the pool were mentioned, despite some critiques.
Value for Money
8.21
Value is perceived as decent, though some guests felt the price was high for the quality.
Food and Beverage
8.76
No specific feedback was in reviews, defaulting to standard quality for this hotel tier.
Overall Experience
8.73
Overall experiences varied; many guests mentioned the desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:04

Property Description

Luxurious Beachfront Resort
Embrace the charm of Queensland's Gold Coast at Oaks Gold Coast Calypso Plaza Suites. Enjoy modern accommodations with stunning sea views and the convenience of a 4-star beachfront resort.

Central Location and Resort Facilities
Situated in the heart of Coolangatta, our resort is just minutes away from the airport and various Gold Coast attractions. Relax by the free-form lagoon pool surrounded by tropical gardens, or unwind at the fitness centre, sauna, and spa bath.

Relaxation and Wellness
Indulge in relaxation and wellness at our property. Whether you prefer a workout at the fitness centre, a soothing session in the sauna, or a rejuvenating soak in the spa bath, Oaks Gold Coast Calypso Plaza Suites has you covered.

Ready to experience the perfect blend of luxury and relaxation? Book your stay now at Oaks Gold Coast Calypso Plaza Suites.

Important information:

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that there is a non-refundable 1.5% charge when you pay with a credit card.

Please note that daily room cleaning is not included in the rate. Cleaning services can be purchased at any time during the stay. Guests will have the choice of cleaning service options, at an additional cost, upon check in at the hotel. For guests staying more than 8 nights, a full cleaning service will be provided free of charge in the middle of your stay. For guests staying more than 12 nights, a full cleaning service will be provided free of charge every 7 days.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.3
Based on 4977 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
S
Susan family_with_children au
9
2026-06-27 via Nuitee
R
Rebecca family_with_children au
10
2026-06-27 via Nuitee
P
Paul solo_traveller au
5
Mix feeling as my previous experience was fantastic
Pros:

Stayed previously had was impressed so stayed again this time and booked an ocean view room.
Like the pool area and being close to beach access and various shops and restaurants.
Staff friendly whenever engaging with them.

Cons:

Unfortunately, the room provided did not meet acceptable standards. Throughout my entire stay, the dishwasher was non-operational and toilet seat very loose. Furthermore, both the bedroom sliding door and the wardrobe door would not close properly severely compromised my comfort, meaning the accommodation was not fit for purpose.
Paying full price upon arrival. This is very disappointing and raised with staff upon checking out and reply was oh yes that room.

2026-06-27 via Nuitee
R
Rosemary solo_traveller au
8
Rosie
Pros:

Staff, very friendly & helpful.

Cons:

There was nothing we didn't like.

2026-06-26 via Nuitee
S
Samantha couple au
7
2026-06-24 via Nuitee
M
Mike couple nz
6
2026-06-23 via Nuitee
D
Deborah solo_traveller nz
7
Pros:

Great location with shops nearby. Room was clean and tidy. Swimming pool and spa was a nice treat. Would stay again.

2026-06-23 via Nuitee
K
Kasey couple au
3
2026-06-22 via Nuitee
S
Susan couple au
9
Very pleasant and relaxing.
Pros:

Location is great..we parked the car and walked everywhere.
Great access to cafes restaurants bars, beach and walks.

Cons:

Small appointments, simple ones like salt pepper olive oil not provided in an otherwise well
Well appointed room.
Thank you.

2026-06-22 via Nuitee
F
Francesca solo_traveller au
9
2026-06-22 via Nuitee
K
Katie family_with_children au
8
Pros:

The location of the hotel is fantastic, close to everything.
Staff were very helpful throughout our stay.
The clientele was lovely, a mix of families and older guests.
Pool was fantastic for our little one, despite the main pool being on the colder side, my kid loved it and used the slides and the hot tub daily.
Black out blinds were needed with the lovely sun beaming in.

Cons:

Had a few issues with our TV and the remote, they sent someone to fix but we believe it was actually the tv, so a bigger issue.
I found our bed to be a bit lumpy bumpy.
Slightly outdated furtniture but understood for the price and all else thats included

2026-06-21 via Nuitee
C
Cher extended_group au
8
2026-06-21 via Nuitee
C
Claire solo_traveller au
7
Pros:

The comfortable bed & the location.
The room was clean & comfortable.

Cons:

The coffee.

2026-06-21 via Nuitee
S
SCOTT family_with_children au
8
2026-06-21 via Nuitee
D
Dale couple au
9
Too short unfortunately.
Pros:

Great lkcation, third time we have stayed there. Renovations are well received

Cons:

Overpriced and overated restaurant across the road.

2026-06-20 via Nuitee
R
Richard solo_traveller au
7
Cons:

No face cloth .

2026-06-19 via Nuitee
A
Anita couple au
9
Location was great near shops clubs and dining strip
Pros:

Location and friendly staff

Cons:

Need to fix the little noise when flushing the toilet

2026-06-18 via Nuitee
S
Simon family_with_children au
7
2026-06-18 via Nuitee
L
lynsandham NONE Ipswich, Brisbane Region, Queensland
6
Calypso Oaks Coolangatta
Pros:

At check in room wasn't available until right on 2pm even though we were processed at 11am, but we were able to put car in car park and access facilities. Room was small and initially shower head would not stay up and bath plug didn't fit - next day these issues were promptly resolved. Minimal kitchen equipment - no chopping board, small sharp knife (and large knives were not sharp),ice cube tray, dustpan etc. Good amount of detergents etc. Building is showing signs of age. Older than many hotels in area, but cheaper and overall , once a few things were resolved, it proved to be adequate and brilliant location. Would probably stay again.

2026-06-17 via Tripadvisor
D
Daniel couple au
9
Restful
Pros:

The facilities are beautiful..the staff are lovely...the position is magnificent

Cons:

The bed was really skinny...we requested 2 single beds...my husband is a large man...the mattress was old and uncomfortable...I had to fold up a mattress protector as padding on old mattress.

2026-06-16 via Nuitee