Hotel Zara Napoli

Hotels
Via Firenze 81 , Naples , it

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.13
Multiple reviews indicated issues with cleanliness and hygiene, specifically mentioning a dirty staircase and unsatisfactory bathroom conditions.
Service
8.1
Most reviews praised the staff for being friendly and accommodating, although one review mentioned a disrespectful receptionist.
Location
7.14
Comments noted the convenience of location near the train station, though some mentioned harassment from street vendors.
Room Quality
5.59
Reviews highlighted poor room conditions, such as shared bathrooms and noise disturbances from the reception area.
Amenities
6.62
Amenities were mentioned as limited and not well-maintained, particularly the shared shower.
Value for Money
7.58
Given the price point, some reviewers felt it offered a reasonable experience despite the drawbacks.
Food and Beverage
7.13
Some reviews mentioned access to nearby bakeries and cafes, though specifics on hotel food were lacking.
Overall Experience
6.1
Guests expressed mixed feelings due to cleanliness and noise issues, but ratings reflect a willingness to return at a decent price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:43

Property Description

Convenient Location
Hotel Zara Napoli is ideally situated just 200 meters away from the shops of Corso Umberto and a short 5-minute walk from Napoli Centrale Train Station. This prime location offers easy access to the heart of Naples.

Comfortable Accommodations
Experience comfort at its best in the air-conditioned rooms at Hotel Zara. Each room is equipped with a flat-screen TV, ensuring entertainment at your fingertips. Whether you prefer a private bathroom or don't mind shared facilities, there is an option for everyone.

Local Recommendations
Let our knowledgeable staff guide you to the best spots to savor authentic Neapolitan pizza and provide insider tips for exploring Naples. Immerse yourself in the local culture with our personalized recommendations.

Book your stay at Hotel Zara Napoli now for a memorable and enjoyable experience in Naples!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

Cleanliness: 6.13
Service: 8.1
Location: 7.14
Room Quality: 5.59
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 6.1
S
Stefany • extended_group • es
4
Pros:

La
Ubicación

Cons:

Q nos tocó en la habitación donde está recepción y no pudimos dormir por el ruido del teléfono y el timbre de la gente q llegaba , el ruido de los baños se escucha todo muy cerca de las habitaciones

2026-09-12 • via Nuitee
M
Miguel Angel • solo_traveller • es
8
2026-09-12 • via Nuitee
F
Flavia • solo_traveller • ch
4
Complessivamente non siamo soddisfatti.
Pros:

Aria condizionata, posizione centrale (anche se il quartiere non è sicurissimo di notte).

Cons:

Doccia e pulizia in generale del bagno e della camera. Sporcizia e scarafaggi negli angoli della stanza, doccia con peli e doccino sporco.

2026-09-09 • via Nuitee
Y
Ysabella • solo_traveller • br
10
2026-09-07 • via Nuitee
M
Montalvo • family_with_children • it
8
2026-09-07 • via Nuitee
D
Di Tomasso • solo_traveller • it
7
2026-09-06 • via Nuitee
I
Ignacio • solo_traveller • ar
8
Pros:

Very comfortable bed and the staff was really nice

Cons:

The only light in the room, despite the one in the bathroom, is the main light on the roof. There is no lamp next to the bed and the light on the wall doesn't work

2026-09-03 • via Nuitee
J
Justin Commandant • solo_traveller • fr
8
2026-09-01 • via Nuitee
T
Tiltins Rosa • solo_traveller • fr
7
Pros:

Tout ses bien passe,seulement là wifi an peu lent et le gens de le étage trop bruyant ont écouté tout sino le réceptionniste très aimable.

Cons:

La wifi et le bruit.

2026-08-30 • via Nuitee
M
Matias • couple • ar
7
Pros:

la cercanía a la estación de tren

Cons:

la zona de los alrededores de noche no es muy linda

2026-08-29 • via Nuitee
G
Giuseppina • family_with_children • it
10
Davvero gentilissimi e poi una posizione centralissima
Pros:

La pulizia

Cons:

Niente

2026-08-27 • via Nuitee
A
Antonino • solo_traveller • it
1
2026-08-24 • via Nuitee
D
Davide • couple • it
6
2026-08-24 • via Nuitee
V
Valter • couple • br
8
Razoável
Pros:

A localização é ótima, perto do Nápoles Centrali. Porém, é uma região suja por conta dos residentes do bairro. Uma pena!

Cons:

Do colchão, acordei ruim da coluna.

2026-08-22 • via Nuitee
M
Michalis • solo_traveller • gr
6
Pros:

Το ξενοδοχείο ήταν δίπλα στο σιδηροδρομικό σταθμό. Η απόσταση με τα πόδια σχετικά με το κέντρο ήταν περίπου 20-25 λεπτά αν κάποιος του αρέσει να περπατάει. Το προσωπικό του ξενοδοχείου ευγενέστατο να βοηθήσει στο οτιδήποτε αν και βρίσκεται πάνω σε όροφο σας δίνουν κλειδιά για την εξώπορτα και η ρεσεψιόν είναι πάντα εκεί για να σας ανοίξει

Cons:

Η περιοχή που ήταν το ξενοδοχείο δεν ήταν και η καλύτερη από άποψη κόσμου και σκουπιδιών.το ξενοδοχείο βρίσκεται πάνω σε όροφο και θα μπορούσε η οικοδόμη να είναι πιο καθαρή όπως και το δωμάτιο του ξενοδοχείου θα μπορούσε να είναι λίγο πιο καθαρό και θα μπορούσε να έχει και ένα ψυγείο για να βάλουμε τρόφιμα και νερά

2026-08-19 • via Nuitee
M
Marvin • solo_traveller • it
10
2026-08-19 • via Nuitee
B
Barbara • solo_traveller • it
8
2026-08-18 • via Nuitee
B
Benedicte Cynthia • solo_traveller • be
9
Bonne expérience je recommande cet établissement pour un séjour à Naples
Pros:

Emplacement tres proche de la gare, chambre spacieuse et propre personnel accueillant.

2026-08-17 • via Nuitee
R
Rossy • solo_traveller • it
8
Pros:

Il signore della reception.. molto simpatico e accogliente.
Devo dire che leggendo al cune recensioni ero un po titubante ma come si dice se non si vede con i propri occhi non si può giudicare.
Devo dire che recensioni inutili, nonostante siamo arrivati di notte, non ho trovato niente di anomalo anzi molti disponibili per il check out così tardi.
Poi per il qualità prezzo è ottimo non si può pretendere piu di quanto si paghi..
Lo consiglio per chi non interessa trovare come si dice da noi il pelo nell uovo

2026-08-16 • via Nuitee
A
Aimée • family_with_children • gb
10
2026-08-16 • via Nuitee