Hotel Zara Napoli

Hotels
Via Firenze 81 , Naples , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.13
Multiple reviews indicated issues with cleanliness and hygiene, specifically mentioning a dirty staircase and unsatisfactory bathroom conditions.
Service
8.1
Most reviews praised the staff for being friendly and accommodating, although one review mentioned a disrespectful receptionist.
Location
7.14
Comments noted the convenience of location near the train station, though some mentioned harassment from street vendors.
Room Quality
5.59
Reviews highlighted poor room conditions, such as shared bathrooms and noise disturbances from the reception area.
Amenities
6.62
Amenities were mentioned as limited and not well-maintained, particularly the shared shower.
Value for Money
7.58
Given the price point, some reviewers felt it offered a reasonable experience despite the drawbacks.
Food and Beverage
7.13
Some reviews mentioned access to nearby bakeries and cafes, though specifics on hotel food were lacking.
Overall Experience
6.1
Guests expressed mixed feelings due to cleanliness and noise issues, but ratings reflect a willingness to return at a decent price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:43

Property Description

Convenient Location
Hotel Zara Napoli is ideally situated just 200 meters away from the shops of Corso Umberto and a short 5-minute walk from Napoli Centrale Train Station. This prime location offers easy access to the heart of Naples.

Comfortable Accommodations
Experience comfort at its best in the air-conditioned rooms at Hotel Zara. Each room is equipped with a flat-screen TV, ensuring entertainment at your fingertips. Whether you prefer a private bathroom or don't mind shared facilities, there is an option for everyone.

Local Recommendations
Let our knowledgeable staff guide you to the best spots to savor authentic Neapolitan pizza and provide insider tips for exploring Naples. Immerse yourself in the local culture with our personalized recommendations.

Book your stay at Hotel Zara Napoli now for a memorable and enjoyable experience in Naples!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

Cleanliness: 6.13
Service: 8.1
Location: 7.14
Room Quality: 5.59
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 6.1
D
Dare mary • couple • gb
10
Wi-Fi problem and hot watet pflblem
Cons:

Wick

2026-11-07 • via Nuitee
A
Antonio • couple • it
1
2026-11-03 • via Nuitee
V
Valeria • family_with_children • uy
10
Pros:

Exelente punto desde la terminal de metro y de trenes. Muy concurrida la zona llena de comercios. El personal súper atentos en todo momento. Muy recomendable

2026-11-03 • via Nuitee
T
Tonia • family_with_children • it
10
Pros:

La pulizia

2026-11-01 • via Nuitee
J
Jorge A • solo_traveller • nl
5
Simple and fair hotel one block from central station
Pros:

Hotel located at 100m from Naples Central Station.
Last minute booked and everything worked!

Cons:

A little bit noisy in the 1st floor where I stayed one night only.

2026-11-01 • via Nuitee
M
Maikel • solo_traveller • nl
6
Prima verblijf voor één nachtje
Pros:

Vroege incheck en op 5 minuten wandelen van het station

Cons:

De badkamer rook muf

2026-10-30 • via Nuitee
J
joerg • extended_group • de
10
sehr gut
Pros:

unkompliziert, freundlich

2026-10-29 • via Nuitee
F
Ferreira • family_with_children • uy
7
2026-10-26 • via Nuitee
A
Alessandro • solo_traveller • it
9
Ottimo soggiorno in zona stazione centrale
Pros:

Ottima posizione. Come soluzione di fascia più economica sicuramente eccellente.

2026-10-25 • via Nuitee
H
Haitauer • family_with_children • it
6
In mancanza di alternative
Pros:

La posizione vicino alla stazione

Cons:

Il bagno e la posizione della stanza che si sentiva tutto quello che facevano

2026-10-25 • via Nuitee
E
Elisabeth • family_with_children • fr
6
Pas cher
Pros:

Le prix et la localisation près de la gare

Cons:

Les équipements sont en fonction du prix bas. La salle de bains a le minimum mais il manque un porte savon dans la douche et des tablettes pour poser des produits.

2026-10-24 • via Nuitee
P
PAWEŁ • extended_group • pl
7
Pros:

Lokalizacja blisko dworca kolejowego.

2026-10-23 • via Nuitee
C
Christina • solo_traveller • au
4
2026-10-23 • via Nuitee
B
Bruna • couple • br
9
2026-10-20 • via Nuitee
R
roberto • couple • it
9
2026-10-20 • via Nuitee
B
Barca • family_with_children • fr
9
2026-10-17 • via Nuitee
G
Gianluca • family_with_children • it
4
2026-10-13 • via Nuitee
C
Cristian • solo_traveller • it
7
2026-10-12 • via Nuitee
M
Merlini • solo_traveller • ar
8
Pros:

Hotel acorde para dormir una noche

Cons:

El entorno podría ser más cuidado

2026-10-12 • via Nuitee
F
Fernando • extended_group • es
4
Para bus aeropuerto temprano
Pros:

Ubicación buena sólo para coger el bus al aeropuerto temprano (5:45 am)

Cons:

Portal, escalera muy sucio. Recepción personal de día correcto, personal de noche descalzo y poco comunicativo. Habitación limpia y correcta pero básica. Baño correcto.

2026-10-12 • via Nuitee