WELCOME INN & SUITES

Hotels
6.3 (173 reviews)
2131 Casino Strip Resort Boulevard , Robinsonville , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Microwave
Heating unit
Cons:
Bed bugs
Poor service

Categories

Cleanliness
3.91
Bed bugs in the room and no face towel after request.
Service
5.88
The check-in process was chaotic with unhelpful staff.
Location
7.92
Standard quality for this hotel tier.
Room Quality
4.87
Beds are hard as a rock and pillows are flat.
Amenities
6.9
Only liked the microwave and heating unit.
Value for Money
6.86
Standard quality for this hotel tier.
Food and Beverage
6.91
Standard quality for this hotel tier.
Overall Experience
7.18
Overall disappointing stay with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:46

Property Description

Luxurious Accommodation
Indulge in comfort at WELCOME INN & SUITES with spacious rooms featuring modern amenities such as flat-screen TVs, coffee machines, and free WiFi. Enjoy scenic garden views from your private bathroom and unwind in style.

Convenient Services
Experience top-notch services including room service, a 24-hour front desk, and currency exchange at our 4-star hotel. Rest assured with air conditioning, free toiletries, and a wardrobe in every unit for a hassle-free stay.

Prime Location
Located just 48 km from Graceland and close to Memphis International Airport, our hotel in Tunica Resorts offers easy access to key attractions. Book your stay now at WELCOME INN & SUITES for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

6.3
Based on 173 reviews
Cleanliness: 3.91
Service: 5.88
Location: 7.92
Room Quality: 4.87
Amenities: 6.9
Value for Money: 6.86
Food and Beverage: 6.91
Overall Experience: 7.18
T
Tori • couple • us
6
2026-10-09 • via Nuitee
C
Chad • solo_traveller • us
1
2026-08-18 • via Nuitee
M
Melinda • extended_group • us
9
Pros:

Nice clean room everyone treating me nice 😄😊

2026-08-13 • via Nuitee
B
Brandon • solo_traveller • us
10
Good place for long term stay
Pros:

Friendly owners

2026-08-03 • via Nuitee
L
Laquisha • couple • us
5
Love it
Pros:

The customer service and the room

Cons:

It had like a wet smell but over all I liked it and I would recommend

2026-07-20 • via Nuitee
M
Moore • solo_traveller • us
10
Pros:

Have good night 😴

Cons:

Need bring on breakfast 😋 t

2026-06-17 • via Nuitee
Z
Zachary • solo_traveller • us
9
It was quaint and comfy for a good price
Pros:

Convenient to work

Cons:

No vending machines

2026-06-06 • via Nuitee
P
Patrick • solo_traveller • us
1
Pros:

The location

Cons:

The fact that i was overcharged from what the reservation said and when i sent the invoice in i was told by booking that it was invalid. No worries. I'm gonna just stop using this site and will just use expedia.

2026-05-29 • via Nuitee
G
Gerald • solo_traveller • us
1
Cons:

I arrived at about 2:30 AM. A OWNER/STAFF MEMBER WOKE UP TO CHECK ME IN. SHE WAS RUDE, GRUMPY, NOT PLEASANT TO DEAL WITH. I GAVE HER MY CCARD. SHE RAN THE CARD, GAVE ME A KEY. AFTER FURTHER VERBAL BACK AND FORTH SHE DECLARED THAT I WAS NOT ALLOWED TO STAY THER. I SAID, GOOD REFUND MY $125. GIVE ME A RECEIPT. SHE SAID IT WOULD TAKE UP TO 48 HOURS. I ASKED FOR A SIGNED NOTE STATING MY REFUND. SHE REFUSED!
NO REFUND, OF COURSE! SHE IS A VINDICTIVE THIEF. I ASSUME MANY OTHER BOOKING.COM CLIENTS HAVE HAD RUDE, BAD EXPERIENCE THERE.
I CALLED TO TELL THE OWNER TO REFUND MY MONEY. HE STATED THAT I WOULD NEED TO DRIVE 300 MILES TO HIS MOTEL AND PRESENT MY PHYSICAL CC AND HE WOULD PROCESS THE REFUND!! THAT'S A LIE, HOWEVER I TOLD HIM TO ZELLE MEOR CASHAPP OR ANY METHOD. HE SAID NO YOU MUST BRING YOUR CARD. HE IS A THEIF.
BOOKING.COM CAN SEE THAT THEY HAVE THE LOWEST OCCUPANCY PERCENTAGE OUT OF OVER MANY IN THE AREA.
WE YELLED AT EACH OTHER. HE THREATENED ME, I TOLD HIM BOOKING.COM, MISSISSIPPI ATTORNEY GEN., AND MY BANK WILL BE NOTIFIED. HE YELLED "GO AHEAD" AND MADE MORE THREATS AS I WAS YELLING BACK AT HIM. I AM WORRIED THAT HE HAS SOME OF MY INFO AND BOOKING.COM GAVE HIM MY EMAIL! HELP!

2026-05-06 • via Nuitee
S
Sheldon • couple • us
8
The prices are always reasonable and I like the location of the property. Clean and comfortable
Pros:

It was close to the casino

Cons:

Nothing

2026-03-13 • via Nuitee
B
Betty's • couple • us
9
Pros:

Large rooms.

Cons:

Everything was fine.

2026-03-11 • via Nuitee
R
Rosza • couple • us
1
2026-03-10 • via Nuitee
S
Shanina • couple • us
5
Pros:

It was pretty descent

Cons:

The smell

2026-03-01 • via Nuitee
J
Johnny • solo_traveller • us
1
Terrible
Pros:

Nothing

Cons:

No face towel in the room and never receive any after request some.. And bed bugs in the room only thing I like was the microwave and heating unit.

2025-12-17 • via Nuitee
J
J • couple • us
1
2025-11-29 • via Nuitee
K
Kerri • couple • us
10
2025-11-23 • via Nuitee
S
Shelia • couple • us
7
2025-09-17 • via Nuitee
C
Christy • couple • us
1
It sucked
Pros:

Absolutely nothing

Cons:

Check in time at 2 could not check in until 3. Then the person at the desk could not do the reservation had to go get someone else and never talked to us. Beds are hard as a rock pillows flat. Elevator sounded awful

2025-08-25 • via Nuitee
A
Albert • couple • us
6
2025-08-05 • via Nuitee
C
Connie • couple • us
9
2025-07-14 • via Nuitee