Comfort Suites Georgetown

Hotels
•
Comfort Suites
8.8 (404 reviews)
11 Waters Edge Circle , Georgetown , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Accessible parking
Heated pool
Indoor pool

Review Highlights

Pros:
Consistently praised friendly and helpful staff
Multiple mentions of clean rooms and hotel-wide cleanliness
Convenient location near I-35 and downtown Georgetown
Indoor pool and exercise room available
Good breakfast variety and clean dining area
Comfortable beds reported by many guests
Reliable internet and working ice machine
Good value/price; many guests would return
Cons:
Isolated but serious reports of stains on towels/sheets/mattresses and alleged bed bugs
A/C units can be noisy and/or weak; some rooms near highway experience traffic noise
Occasional amenity issues (hot tub out of service)
Minor operational inconveniences: key card/back door reader trouble, smoky hallway incident
Some guests found breakfast biscuits or specific items less than stellar

Categories

Cleanliness
8
Majority of guests repeatedly praised how clean the hotel smelled and looked, with multiple comments about thorough housekeeping; however there are isolated but serious reports (stained towels, sheets, mattresses and one claim of bed bugs) that reduce the score.
Service
9.5
Staff repeatedly described as very friendly, accommodating and helpful (multiple mentions of outstanding front desk, specific staff named for resolving issues), consistently a strong positive in reviews.
Location
9
Convenient location repeatedly noted: close to I-35 and downtown Georgetown, quick drive to town square; one drawback is proximity to the highway causing some noise for a few guests.
Room Quality
8.2
Many guests found rooms comfortable and well-appointed (comfortable beds cited often), but there are mixed reports of uncomfortable beds for some, weak A/C in places, and isolated reports of stains which lower confidence.
Amenities
8.6
Indoor pool, exercise room, working ice machine and good internet cited positively; some amenities had minor issues (hot tub out of service occasionally, access card reader struggles).
Value for Money
9
Several guests called it a decent/relaxing stay at a good price and said they would stay again, indicating strong perceived value.
Food and Beverage
8.6
Breakfast variety and quality received multiple compliments (good variety, clean eating area), though a few guests commented negatively on the biscuits or specific items being subpar.
Overall Experience
9.5
Overall sentiment is very positive with many repeat guests and comments about clean, comfortable stays and helpful staff; isolated but serious cleanliness incidents noted by a few do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location and Local Attractions
Located just 30 miles north of Austin, the Comfort Suites hotel offers easy access to Southwestern University, Inner Space Cavern, and Blue Hole. Explore the nearby parks, hiking trails, and historic downtown area for a memorable stay.

Delicious Dining and Shopping
Indulge in a variety of dining options from Tex-Mex to barbecue near the hotel. For shopping enthusiasts, the nearby outlet mall with 77 stores is a must-visit. Don't forget to check out Market Days for unique crafts and entertainment every second Saturday.

Amenities and Comfort
Enjoy a complimentary hot breakfast with a variety of options to kickstart your day. Relax in the indoor heated pool, hot tub, or stay active in the fitness center. Business travelers will appreciate the on-site business center and meeting space available.

Book your stay at Comfort Suites now and experience comfort and convenience like never before.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Guest Reviews

8.8
Based on 404 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 8.2
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.6
Overall Experience: 9.5
P
Paparoni • couple • us
7
Good
Pros:

Close to I-35, very attentive staff, the rooms were good, and the coffee was very good.

Cons:

The air conditioning unit is very close to the bed and is quite noisy; combined with the noise from the highway, it’s a bit bothersome—the windows are not soundproof.

2026-10-30 • via Nuitee
C
Cindy • family_with_children • de
8
2026-10-27 • via Nuitee
M
Maribeth • couple • us
5
The staff made the stay better.
Pros:

The staff was very accommodating and friendly.

Cons:

Bed very uncomfortable and it wasn’t walking distance to the town square.

2026-10-13 • via Nuitee
A
Alessandro • extended_group • it
8
Pros:

Gia utilizzato a maggio. Scelto per la combinazione fra posizione comodità e servizi accessibili vicino

Cons:

Tipico hotel americano... non c'è nulla che non vada. Semplicemente è lo standard.

2026-10-09 • via Nuitee
S
Samantha M Beasley • solo_traveller • us
10
2026-09-14 • via Nuitee
J
John • family_with_children • us
10
Pros:

Hotel inside and out was clean. Room was excellent, smelled clean, looked great. Walking in you could smell clean, looking around it was clean. Staff was great! Hotel was clean overall

Cons:

Nothing

2026-09-14 • via Nuitee
P
Perkins • family_with_children • us
10
If I knew all Comfort Inns were this nice, comfortable, and clean that is where I would always book
Pros:

Great variety of breakfast foods; clean and appealing eating area.

2026-09-07 • via Nuitee
T
Tracy • solo_traveller • us
8
2026-09-05 • via Nuitee
K
Kathleen • couple • us
10
Great 👍
Pros:

Everyone was so nice and helpful. The bed was so comfortable and the room was clean

2026-08-29 • via Nuitee
R
rene • family_with_children • us
10
Great stay, location…
Pros:

Check in was easy. Beth helped me with an issue that made my situation better. The property is well maintained. The room size was great. Pool and exercise room was available. Internet connection was amazing. Great location off the highway and less than five minutes drive to downtown Georgetown. The ice machine worked! I would stay here again… Well done!

Cons:

The breakfast biscuits were less than stellar…

2026-08-28 • via Nuitee
R
Richard • solo_traveller • us
9
Pros:

Na

Cons:

Everything was good.

2026-08-20 • via Nuitee
L
Lloyd • family_with_children • us
10
We will be staying there again.
Pros:

Staff was helpful and friendly. Room was great. Breakfast was great, fluffy biscuits with gravy.

Cons:

Liked everything

2026-08-17 • via Nuitee
K
keith • solo_traveller • us
10
2026-08-16 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-08-16 • via Nuitee
R
Robin • couple • us
9
Pros:

It was very conveniently located. Decent hotel.

2026-08-15 • via Nuitee
K
Kailey • solo_traveller • us
10
2026-08-06 • via Nuitee
V
Vangie • solo_traveller • us
1
Pros:

Nothing

Cons:

The towels were stained
There were bed bugs (nothing was done we complained multiple times)
The sheets had stains
The mattresses were stained

2026-08-04 • via Nuitee
W
Wicks • couple • us
9
2026-07-20 • via Nuitee
A
Angela • family_with_children • us
9
Pleasant, clean, comfortable, location close to everything we needed.
Pros:

Very clean, they truly stayed on top of keeping the entire facility clean. You can smell the cleanliness. Staff was friendly & helpful.

Cons:

Key card did not work right after receiving. Clerk at desk fixed issue no problem & even double checked it to make sure worked this time. Small inconvenience nothing too terrible. Did also notice everyone struggled with getting into the back door of facility. Several swipes of card before reader would read it.

2026-07-20 • via Nuitee
W
Wood • couple • us
9
Very clean and comfortable bed.
Pros:

It was clean with the exception of our hallway upon check in.
Indoor pool was a plus.

Cons:

Hot tub was not in service
When we checked in another room tried to light a vandal or intense or something and the hallway was incredibly smoky.
A/c was a bit weak.

2026-07-15 • via Nuitee