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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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24-hour front desk
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Heating
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Family rooms
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Lift / Elevator
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Skiing
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Ski storage
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Non-smoking throughout
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Private parking
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Parking garage
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Shuttle service (free)
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Paid WiFi
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
Review Highlights
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Property Description
Stunning Lake Views and Mountain Ranges
Located on the shores of Lake Wakatipu, Oaks Queenstown Shores Resort offers breathtaking views of the lake and surrounding mountains. The apartment-style accommodation features underfloor heating, flat-screen TVs, and some units even come with a cozy fireplace.
Convenient Amenities
Enjoy daily mini room servicing, complimentary WiFi, and a 24-hour reception for all your needs. Whether you're relaxing in your room or exploring Queenstown, the resort ensures a comfortable and hassle-free stay.
Prime Location
Just a short drive from Queenstown's vibrant town center, guests have easy access to a variety of shops, restaurants, and bars. Additionally, being close to Queenstown Airport and major highways makes traveling to and from the resort a breeze.
Ready to experience luxury and convenience at Oaks Queenstown Shores Resort? Book your stay now!
Please note that the property is currently refurbishing the interior and exterior of one of their blocks. There may be minor noise disturbances for guests during this time.
Please note that there is a non-refundable 2% charge when you pay with a Visa, MasterCard, American Express, or UnionPay credit card.
Please note that there is a non-refundable 3.35% charge when you pay with a Diners Club credit card.
A valid credit card and photo ID must be presented upon arrival. Please note that the ID and credit card must be in the same name as the guest on the booking confirmation.
A shuttle bus service is available for guests to and from Queenstown. Bookings are essential. Please see reception for operating hours. Subject to availability.
Please note that all rooms receive basic servicing daily, including rubbish removal, replacing tea towels, replenishing tea, coffee, sugar, and milk; replenishing dishwashing powder and laundry powder; making beds with existing linen; replacing towels, bath mat, and hand towel; and replacing of amenities (toilet paper, shampoo, conditioner, body lotion, tissues). If you require additional servicing, you can arrange this with the reception desk at an additional cost. Please contact the property for more information, using the contact details found on the booking confirmation.
Kindly note that Block 3 and Block 4 are currently under construction. Work will be ongoing until approx. 2026.
The blocks will be white-wrapped with construction work occurring onsite. Construction impact is:
1) Noise from 8:00 to 17:00, usually Monday-Friday.
2) Visual pollution.
3) Pressure on car parking.
4) Reduced driveway access for foot traffic/vehicles with views impacted on arrival at property.
5) Shores F&B is closed, and permanent reception is now relocated to temporary reception in Block 1.
The onsite restaurant and bar are now open and welcoming guests. The gym, sauna, and spa remain closed at this time and are expected to reopen once the final stage of construction is complete.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Fantastic views, great facilities
Wifi was terrible and wouldn’t hold
Parking was not available so we had to park on the other side of a busy road
Location was great
Courtesy Bus was brilliant
Staff were excellent
Room services excellent
A pillow option of soft, medium, firm would be a great option for guest.
the room was double booked. paid the money, turned up... only to be told there was no room for us
Great location and parking . Very plush decor and comfort in everything. New and trendy
Nothing
Great location
Underfloor and towel rail heating not working
The apartment was a very generous size for 8 adults. The free shuttle bus service into town was fantastic.
There was nothing we didn’t like.
The room and the view were great, but the parking was inconvenient. It would have been helpful to know before booking that reserved parking wasn't available. If I had known, I would have chosen a different place. Having to park on the street and walk back in the cold with my family was disappointing.
The room and the view were great, but the parking was inconvenient. It would have been helpful to know before booking that reserved parking wasn't available. If I had known, I would have chosen a different place. Having to park on the street and walk back in the cold with my family was disappointing.
Location and the staff where amazing
Amazing views, clean, spacious, had everything we needed and the staff were excellent.
It was a bit of a maze to get to the room, not sure if this will change once construction is finished.
Loved the rooms, staff were amazing, the views were beautiful, heated flooring in the bathrooms were so good. Would definitely stay again if I ever returned to Queenstown.
The room was nice and comfortable nice view. Quite
It was very confusing trying to get to your floor. Parking was ridiculous and expensive for what you get.
Breakfast was so over priced for what you have on offer.
We had a lakeside view which was well worth the money. From the moment we walked in, it was truly beautiful to see the spacious and comfortable furnishings coupled with the sparkling lake view and snow capped mountains.
It would have been great to have some milk supplied to go along with the coffee machine but it's hard to fault anything else.
The view was exceptional and the fireplace was the best thing alongside the view. Beds are super comfy and the room is very spacious.
There was a door to the undergrounds parking underneath our room and it closed very loudly whenever it was used (a lot). It kept us awake for hours on the first night. The next day we worked out which door it was and we pegged it open each night.
There are a lot of renovations going on so sleeping in is not an option. That was okay for us but may not be for some. Also, the gym wasn't open due to the construction.
Heated towel rails would have been great, especially for the price we pay.
Room was tidy. Staff were nice.
Tv system didn't work. Got staff in room swapping different Chromecasts units to try get it working. Took 4 different units, then volume very low and kept lagging for anything streaming.
Phone wasnt working and had to get fixed.
Carpark situation was bad. Paid for car park separately then one of the nights there was no parks available in carparking building.
Beautiful outlook . Staff were great . ESP the shuttle driver called Davie
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