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Facilities
Property facilities
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Free beach shuttle
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Non-smoking rooms
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Family rooms
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Lift / Elevator
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Ski storage
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Non-smoking throughout
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Paid WiFi
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Ski storage
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Front desk (limited hours)
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Self parking (surcharge)
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Free beach shuttle
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Internet access
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Covered parking
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Garage
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Snow sports gear
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Stunning Lake Views and Mountain Ranges
Located on the shores of Lake Wakatipu, Oaks Queenstown Shores Resort offers breathtaking views of the lake and surrounding mountains. The apartment-style accommodation features underfloor heating, flat-screen TVs, and some units even come with a cozy fireplace.
Convenient Amenities
Enjoy daily mini room servicing, complimentary WiFi, and a 24-hour reception for all your needs. Whether you're relaxing in your room or exploring Queenstown, the resort ensures a comfortable and hassle-free stay.
Prime Location
Just a short drive from Queenstown's vibrant town center, guests have easy access to a variety of shops, restaurants, and bars. Additionally, being close to Queenstown Airport and major highways makes traveling to and from the resort a breeze.
Ready to experience luxury and convenience at Oaks Queenstown Shores Resort? Book your stay now!
Please note that the property is currently refurbishing the interior and exterior of one of their blocks. There may be minor noise disturbances for guests during this time.
Please note that there is a nonrefundable 2% charge when you pay with a Visa, MasterCard, American Express, or UnionPay credit card.
Please note that there is a nonrefundable 3.35% charge when you pay with a Diners Club credit card.
A valid credit card and photo ID must be presented upon arrival. Please note that the ID and credit card must be in the same name as the guest on the booking confirmation.
A shuttle bus service is available for guests to and from Queenstown. Bookings are essential. Please see reception for operating hours. Subject to availability.
Please note that all rooms receive basic servicing daily, including rubbish removal, replacing tea towels, replenishing tea, coffee, sugar, and milk; replenishing dishwashing powder and laundry powder; making beds with existing linen; replacing towels, bath mat, and hand towel; and replacing of amenities (toilet paper, shampoo, conditioner, body lotion, tissues). If you require additional servicing, you can arrange this with the reception desk at an additional cost. Please contact the property for more information, using the contact details found on the booking confirmation.
Please be advised that Shores Restaurant & Bar is temporarily closed until further notice. We apologize for any inconvenience.
Kindly note that Block 3 and Block 4 are currently under construction. Work will be ongoing until approx. 2026.
The blocks will be white-wrapped with construction work occurring onsite. Construction impact is:
1) Noise from 8:00 to 17:00, usually Monday-Friday.
2) Visual pollution.
3) Pressure on car parking.
4) Reduced driveway access for foot traffic/vehicles with views impacted on arrival at property.
5) Shores F&B is closed, and permanent reception is now relocated to temporary reception in Block 1.
The Shores Restaurant & Bar, Gym, Sauna, and BBQ facilities are temporarily closed until further notice. We apologize for any inconvenience caused.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and charges are applicable.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is needed) and costs NZD 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for NZD 20 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People no matter the age stay for NZD 59 per person per night when using an available extra bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location
The oven didn’t work
Parking fee is charged which
Clean room.
There was significant construction works going on that we were unaware of that made the stay slightly uncomfortable. Checkin was delayed by 2 hours because the room wasn’t ready - we were offered one free breakfast due to this, however the breakfast offered was not good, we were told they hadn’t put on a full breakfast due to low numbers. The shower attachments had significant leaks, and the location is extremely tricky to drive in and out of.
I recently had the pleasure of staying at Oaks Queenstown Shores Resort, and it was nothing short of magical—especially for a romantic getaway!
From the moment we arrived, we were captivated by the breathtaking views of Lake Wakatipu. Waking up in our luxurious king bed and stepping onto the balcony to soak in the stunning scenery was an unforgettable experience. The panoramic lake views are simply spectacular and make every morning feel like a dream.
The room was exceptionally well-appointed, featuring a fully equipped kitchen that made it easy for us to whip up breakfast together. After enjoying our meals, we took advantage of the heated floors, which were a delightful touch in the chilly mountain air.
When it came to relaxation, we couldn’t have asked for more. The gas fireplace created a cozy ambiance, making our evenings warm and inviting. Coupled with the electric heating, we felt completely at ease during our stay.
Oaks Queenstown Shores Resort has truly thought of everything, providing all the amenities we needed, including Sky TV, so we could unwind without any distractions. This was a perfect spot for couples looking to escape and enjoy quality time together.
In summary, if you're seeking a romantic retreat with unforgettable views and luxurious comfort, Oaks Queenstown Shores Resort is an unbeatable choice. We can’t wait to return!
Beautiful apartment with stunning view of the lake. Staff were excellent and went out of their way to assist.
The dining room was closed due to insufficient staff and this made it hard when it is 10 drive minutes from town.
Also, it was a bit of a walk each day up to reception given the renovations.
The room was clean but very small. It looks much bigger online. Very basic so keep that in mind when comparing other properties/location. We rented the “hotel room.”
Very, very basic.
Top Apartmemt
Füe diesen Preis hätten wir cable tv erwartet, jedoch nur eine handvoll unnütze lokale sender vorhanden. Auch wifi mit vielen unterbrechungen. Sonst hätte es eine 10 gegeben.
The room was beautiful. The deck wasnt as I imagined when I chose the room it was super tiny but thats alright.
I wasnt aware the place was under construction so it looked abit untidy however I just was happy to have somewhere to sleep on my weekend away
The rooms are beautiful and the view is perfect, always nice and clean
the carpark situation is an absolute joke, i have stayed here now 5 times or more and it has not gotten any better. yes there is construction going on but its pathetic and poorly planned and operated
퀸즈타운 시내에 있는 숙소에 묵을 때는 주차 때문에 너무 힘들었는데 오히려 5분 거리인 오크스에 묵을 때는 주차 걱정이 없었습니다 숙소에서 셔틀이라고 표현하시는데 택시 불러서 편하게 중심지랑 왔다갔다 가능합니다 숙소 컨디션도 좋고 추천합니다
The bookings were done friends with whom we stayed. Although the view from the living area of 2-BR suite was stunning, a few items made us decide to leave a day early at our own expense. The second BR had no airflow (there was a vent in the ceiling, but when the A/C was turned on, there was no apparent air flow in or out); they pushed two twin beds together and advertised it as a Kingsize bed; the room was very small, but we were able to squeeze a floor fan in there to try to make it bearable to sleep. The staff was remarkably unresponsive. There was significant construction being done at the place which closed down the restaurant for lunch and dinner; we were told someone would staff the bar for any requests for drinks, but as soon as that manager departed for the remainder of our stay, the staff - a young woman in particular - refused to help with any bar requests. The most disappointing thing: both the hotel and Expedia did not disclose about the construction when our friend made the reservations about six months ago. About one month ago, he received an email about the construction, but at time it was too late to make changes without penalties. To add insult to injury, the walkway below the hotel that is next to the lake was closed due to construction, running 1-2 months behind on their published plans.
The property was a lot further out of the town than what we were told.
The rooms were not ready when we arrived and it was about an hour we had to wait.
Construction everywhere.
We paid $7,500 Australian dollars
For 3 nights and we had to empty our own bins you would think for that money you would have thought that there would have been room service.
The bathrooms were so small and my bedroom had no aircon.
You need to up your game for that kind of money and stop relying on the lake view.
Extremely Disappointed.
Everything
Nothing was all great
Lovely hotel. The staff who cleaned our room during our 4 night stay did an amazing job.
Receptionist at check-in was not so welcoming.
Gutes Frühstück, Eierspeisen wurden auf Wunsch zubereitet , gute Auswahl . Die Lage des Hotels zum Hafen und zur Cuba Street sehr zentral .
The property was under renovation which was not ideal. To reach our rooms we had to walk through the underground carpark (which was very full and did not guarantee parking!). Our room was right next to the underground carpark which also didn't help as it was very noisy with cars coming and going, and lots of people walking by our room.
The room service was also strange and didn't really clean things aside from making the bed. One day, we came back to the hotel and all the rubbish and dirty dishes from the day prior were still there.
All-in-all, we paid 5-star prices for a 2-star stay.
Beautiful views of Lake Wakatipu and a convenient location close to the city centre, shopping areas, and the Skyline. The accommodation was clean and well equipped with all necessary appliances.
Parking spaces were a bit tight, though renovations were underway at the time. Charging extra for parking felt a bit unusual given the cost of accommodation. Including parking would improve the overall experience.
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