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Facilities
Property facilities
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Free beach shuttle
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Non-smoking rooms
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Family rooms
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Lift / Elevator
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Ski storage
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Non-smoking throughout
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Paid WiFi
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Ski storage
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Front desk (limited hours)
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Self parking (surcharge)
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Free beach shuttle
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Internet access
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Covered parking
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Garage
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Snow sports gear
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Stunning Lake Views and Mountain Ranges
Located on the shores of Lake Wakatipu, Oaks Queenstown Shores Resort offers breathtaking views of the lake and surrounding mountains. The apartment-style accommodation features underfloor heating, flat-screen TVs, and some units even come with a cozy fireplace.
Convenient Amenities
Enjoy daily mini room servicing, complimentary WiFi, and a 24-hour reception for all your needs. Whether you're relaxing in your room or exploring Queenstown, the resort ensures a comfortable and hassle-free stay.
Prime Location
Just a short drive from Queenstown's vibrant town center, guests have easy access to a variety of shops, restaurants, and bars. Additionally, being close to Queenstown Airport and major highways makes traveling to and from the resort a breeze.
Ready to experience luxury and convenience at Oaks Queenstown Shores Resort? Book your stay now!
Please note that the property is currently refurbishing the interior and exterior of one of their blocks. There may be minor noise disturbances for guests during this time.
Please note that there is a nonrefundable 2% charge when you pay with a Visa, MasterCard, American Express, or UnionPay credit card.
Please note that there is a nonrefundable 3.35% charge when you pay with a Diners Club credit card.
A valid credit card and photo ID must be presented upon arrival. Please note that the ID and credit card must be in the same name as the guest on the booking confirmation.
A shuttle bus service is available for guests to and from Queenstown. Bookings are essential. Please see reception for operating hours. Subject to availability.
Please note that all rooms receive basic servicing daily, including rubbish removal, replacing tea towels, replenishing tea, coffee, sugar, and milk; replenishing dishwashing powder and laundry powder; making beds with existing linen; replacing towels, bath mat, and hand towel; and replacing of amenities (toilet paper, shampoo, conditioner, body lotion, tissues). If you require additional servicing, you can arrange this with the reception desk at an additional cost. Please contact the property for more information, using the contact details found on the booking confirmation.
Please be advised that Shores Restaurant & Bar is temporarily closed until further notice. We apologize for any inconvenience.
Kindly note that Block 3 and Block 4 are currently under construction. Work will be ongoing until approx. 2026.
The blocks will be white-wrapped with construction work occurring onsite. Construction impact is:
1) Noise from 8:00 to 17:00, usually Monday-Friday.
2) Visual pollution.
3) Pressure on car parking.
4) Reduced driveway access for foot traffic/vehicles with views impacted on arrival at property.
5) Shores F&B is closed, and permanent reception is now relocated to temporary reception in Block 1.
The Shores Restaurant & Bar, Gym, Sauna, and BBQ facilities are temporarily closed until further notice. We apologize for any inconvenience caused.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and charges are applicable.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is needed) and costs NZD 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for NZD 20 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People no matter the age stay for NZD 59 per person per night when using an available extra bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nice
洗漱用品很好，环境优美舒适！
多些牛奶🥛
Room was clean.
It’s not a resort, it’s a building site !!
This is not mentioned when booking.
The photo is completely misleading.
Entrance to car park is far too tight for normal sized car.
I would not recommend staying here, until building work is finished.
the outlook was exceptional... really
the bed and bedding are very comfortable.
the lounge and seating was perfect.
the staff were very friendly.
1: despite being aware of building works when we booked, the signage to get to our room was poor. This could be done much better with signage or written instructions handed out when checking in. After work is completed this will presumably be resolved.
2: The design of the second bedroom meant natural lighting and fresh air was not possible. The glass door let light through.
3: The kitchen was well equipped, however the plates were too large for the dishwasher.
There was a strip light in the kitchen that could not turn off. Reception came to assist in the middle of our first night as it was disturbing our sleep. They too could not switch it off, the only solution was to turn off the power for the lights at our switchboard each night.
4: Despite our AC running the temperature was very warm, I think there is an override set by the hotel. The room was exceptionally hot on our arrival and even the following morning was still very stuffy and warm. With no insect screens we chose to sleep with the windows closed. I did not contact the reception about this, but i was to return I would make sure I understood these controls to make our stay more enjoyable.
Our rooms were perfect we loved having the flexibility to prepare a meal and dine in or go out.
Having a washing machine and dryer was brilliant as we are on a long trip around the South Island so it gave us a chance to catch up on laundry.
If I’m not mistaken we were not notified about the major renovations that are currently underway and although they did not affect our stay it would have been nice to know. As access to the hotel was half way down a steep hill which needed to be navigated to access the hotel and by which to leave. Also we had paid to booked a set of rooms with a lakeside view. However, this was heavily obscured by garden shrubbery as we were allocated our rooms on the ground floor therefore it did not meet our expectations. My advice to anyone staying here would be to ensure their rooms are on floor 2 or above.
Clean , modern, quiet with comfy beds
We had to park outside on a nearby street , as inadequate parking for guests due to refurbishment and construction.
Rooms were lovely, we didn’t notice construction at all
Car park is very tight for anything larger than a small sedan.
I requested a shuttle from the airport and the staff said there was no shuttle (when there is). I asked the staff member if there is room service, or at least am i able to dine in for dinner, they said no sorry the bar is only for drinks - as i was leaving, there was a whole dining area around the side.
Would have been great if the staff gave me a tour upon arrival, to show me the facilities.
Comfortable small room with a view towards the lake (we didn’t have a full lake view, but it was still a very nice outlook)
There was construction of the third building going on on site, and there was a bit of smell from plumbing works in the common areas. The room was quite small.
The rooms were nice and comfortable.
The view wsmas pleasant.
The car park was a disaster to get into and out of
No restaurant as was stated in the literature when we booked.
Took 40 minutes to get milk.
Never enough milk supplied.
The room was great (412), the view “remarkable” and the spa bath on a chilly night was awesome!
The construction was right next to the room, so much so, drilling and hammering would make cups etc vibrate on the benchtop - luckily we were out most of the day but don’t expect to lie in of a morning. Also, there was an atrocious smell that came in waves - we reported it more than once but nothing was said so presumably they knew exactly what it was. We paid for a parking spot but nothing was designated so it was just luck if you got a spot.
Noisy doing renovations long way from town centre asked for 2 beds but they didn’t arrange
Beautiful and clean accomodation. A very large and spacious apartment with all facilities available to make a comfortable stay. The views of the lake and mountains are mesmerising. Totally recommend this place 100 per cent!
Nothing.
Great views and very comfortable units
Due to the renovations very awkward getting from reception to our unit. Luckily it wasnt raining.
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