SureStay Plus Hotel by Best Western Warner Robins AFB

Hotels
SureStay Plus Hotel by Best Western
8.2 (580 reviews)
102 Rigby Drive , Warner Robins , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Convenient location
Good breakfast
Cons:
Roaches in rooms
Not enough breakfast choices
Issues with room locks and cleanliness

Categories

Cleanliness
7.86
Mixed reviews about cleanliness with some reports of stains and roaches.
Service
8.63
Staff was friendly and helpful.
Location
8.77
Convenient location with easy access to restaurants.
Room Quality
7.52
Issues with room quality including not fully functional locks and reports of cleanliness.
Amenities
8.05
Standard hotel amenities with some positive notes about breakfast.
Value for Money
8.31
Good value given the location and room quality.
Food and Beverage
8.26
Breakfast variety met expectations, though some wished for better options.
Overall Experience
8.23
Overall a pleasant stay with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:14

Property Description

Convenient Location near Robins Air Force Base
Located just 2 miles from the Robins Air Force Base, SureStay Plus Hotel by Best Western Warner Robins AFB offers a prime location for both leisure and business travelers.

Comfortable Rooms with Essential Amenities
Each room at SureStay Plus Hotel is thoughtfully equipped with a microwave, refrigerator, iron, hairdryer, and free Wi-Fi, ensuring a comfortable stay for all guests.

Exceptional Services and Breakfast
With a 24-hour front desk, business center, guest laundry, and vending machines, guests at SureStay Plus Hotel can enjoy convenience at every turn. Start your day right with a hot continental breakfast featuring a variety of delicious options.

Book your stay at SureStay Plus Hotel by Best Western Warner Robins AFB for a seamless and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCN

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 580 reviews
Cleanliness: 7.86
Service: 8.63
Location: 8.77
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.31
Food and Beverage: 8.26
Overall Experience: 8.23
H
Hope couple us
10
2026-08-22 via Nuitee
L
Leslee couple us
7
2026-08-19 via Nuitee
W
Wayne solo_traveller us
10
2026-08-11 via Nuitee
A
Alexandra solo_traveller us
1
DO NOT STAY HERE!
Pros:

Nothing. The only positive thing about the hotel is Mr. D. Everyone else was a combination of unhelpful, disrepsectful, and downright incompetent.

Cons:

EVERYTHING! First, no one sits at the front desk. Someone comes out of the back, after you ring the bell, and you can see that they are watching TV. Second, there is NO ELEVATOR. This hotel is more akin to a hostel than a hotel. Seriously, if you are disabled, currently under doctor’s care for any ailment or travel with any luggage, you should stay somewhere else. The rooms are decent, but the air conditioner doesn't work. When I asked why the room was so hot, they responded “because it is summertime." They constantly have trash in the hallways and act like they are so inconvenienced by the slightest request. If you want to check in early, it is $50 extra. If you want to check out later, it is $50. In short, this is the WORST "hotel” I have ever stayed in and would never go back even if someone paid me.

2026-08-10 via Nuitee
M
Maria family_with_children us
3
I would not recommend this hotel.
Pros:

The room was clean.

Cons:

Location was too far from I75. Breakfast selection was poor. I had coffee and a blueberry muffin (which was so dry).

2026-08-10 via Nuitee
J
Jason couple us
6
2026-08-09 via Nuitee
D
Debra solo_traveller us
10
2026-08-08 via Nuitee
D
Debra solo_traveller us
10
2026-08-08 via Nuitee
A
Alasia couple us
6
2026-08-05 via Nuitee
A
Alden couple us
4
Was not worth $120/night… will stay elsewhere next time
Pros:

Convenience to Highway

Cons:

Had must smell in hallway and room, no working ice machine on property. Outside doors did not lock

2026-08-02 via Nuitee
S
Sonja extended_group us
10
I would stay again if I was in town
Pros:

The bathroom was large, the room was quiet, the bed was very comfortable and everything was VERY clean.

2026-07-20 via Nuitee
M
Matt solo_traveller us
8
Good location and value
Pros:

The location and the cost

Cons:

The air conditioner in Room 203 didn't seem to work very well.

2026-07-19 via Nuitee
S
Sterling solo_traveller us
10
On the way to my Bday trip.
Pros:

Everything has no issues at all; this is why I only stay here when I am in town.

Cons:

I wish they had an elevator. At 50 stairs are not kind to my back and knees, especially when I have my suitcase and laptop to carry upstairs.

2026-07-14 via Nuitee
C
Coreta family_with_children us
7
A nice stay at a reasonable price, I will definitely stay again.
Pros:

The hotel is exceptionally well maintained. My room was very clean, and the bed was comfortable.

Cons:

The hotel did not have an elevator, so I had to walk up the stairs to reach the second floor with my luggage. If you have any disabilities, I recommend requesting a room on the first floor. The lady who checked us in was very nice.

2026-07-13 via Nuitee
T
Taylor couple us
8
Pros:

The price was good was good
for a one night stay !

Cons:

I didn't like staying on the bottom floor but there were only 2 floors.

2026-07-11 via Nuitee
R
Rontavious couple us
8
2026-07-02 via Nuitee
A
Alma family_with_children us
8
2026-07-01 via Nuitee
D
Debra solo_traveller us
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-06-15 via Nuitee
M
Michelle extended_group us
4
I’m glad I only needed that room for one night
Pros:

That it was close to a lot of restaurants and grocery stores

Cons:

That’s it’s only two floors no elevator the water goes out slow in the sink and tub and it wasn’t any hot water when taking a shower but the water was hot for the sink

2026-06-08 via Nuitee
D
D solo_traveller us
6
Pros:

Staff

Cons:

Part of town

2026-06-07 via Nuitee