SureStay Plus Hotel by Best Western Warner Robins AFB

Hotels
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SureStay Plus Hotel by Best Western
7.9 (446 reviews)
102 Rigby Drive , Warner Robins , US
+1 478-918-0046

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Comfortable beds
Convenient location
Reasonable/competitive pricing (good value)
Spacious rooms and some with cooking facilities
Several mentions of courteous/helpful staff members
Cons:
No elevator; stairs (unfriendly for mobility or heavy luggage)
Breakfast poor: limited selection, watered-down juices, some stale items
Hallway/room odors, mildew and occasional ants
Thin walls and some noise; occasional room damage reported
Inconsistent service / unattended front desk at times
Amenities issues: AC not always effective, no working ice machine, overpriced laundry

Categories

Cleanliness
8.6
Rooms are frequently described as very clean by many guests, though some reports of hallway odors, mildew and occasional ants temper the overall cleanliness sentiment.
Service
8.7
Service is mixed: several guests praised courteous, helpful staff (and named employees), but others reported an unattended front desk and unpleasant or inconsistent interactions.
Location
9.2
Location is widely praised for convenience and value; a few guests noted distance from I-75, but overall location sentiment is very positive.
Room Quality
9
Rooms commonly described as comfortable (good beds), spacious and well-maintained; some negatives include thin walls, noisy AC units, and isolated maintenance issues (hole in ceiling, odors).
Amenities
5.6
Amenities are a weakness: no elevator, some AC units not working well, no working ice machine reported, outside doors not always secure, and laundry perceived as overpriced.
Value for Money
9.2
Perceived as good value by many guests — reasonable pricing and good cost-to-comfort ratio — though a minority felt the rate was too high for the issues experienced.
Food and Beverage
5
Consistently negative comments about breakfast: poor selection, watered-down juices, stale muffins and limited hot options across multiple stays.
Overall Experience
7.9
Mixed overall: many guests would stay again due to clean, comfortable rooms and good value, but significant recurring issues (no elevator, breakfast, odors, occasional service lapses) prevent a higher overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location near Robins Air Force Base
Located just 2 miles from the Robins Air Force Base, SureStay Plus Hotel by Best Western Warner Robins AFB offers a prime location for both leisure and business travelers.

Comfortable Rooms with Essential Amenities
Each room at SureStay Plus Hotel is thoughtfully equipped with a microwave, refrigerator, iron, hairdryer, and free Wi-Fi, ensuring a comfortable stay for all guests.

Exceptional Services and Breakfast
With a 24-hour front desk, business center, guest laundry, and vending machines, guests at SureStay Plus Hotel can enjoy convenience at every turn. Start your day right with a hot continental breakfast featuring a variety of delicious options.

Book your stay at SureStay Plus Hotel by Best Western Warner Robins AFB for a seamless and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCN

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 446 reviews
Cleanliness: 8.6
Service: 8.7
Location: 9.2
Room Quality: 9
Amenities: 5.6
Value for Money: 9.2
Food and Beverage: 5
Overall Experience: 7.9
Q
QueenCass • extended_group • kh
9
It was a great stay.
Pros:

I enjoyed staying in the main part of the hotel. The room was very clean.

Cons:

No elevator and there are two floors. Walls between rooms are thin.

2026-10-29 • via Nuitee
M
Marcia • couple • us
10
Good clean location, price and comfortable beds
Pros:

Clean rooms and very comfortable beds

Cons:

The breakfast needs more food options

2026-10-28 • via Nuitee
D
Davidson • family_with_children • us
10
Pros:

Courteous staff, reasonable pricing, clean room.

2026-10-27 • via Nuitee
L
Loretta • family_with_children • us
6
It wasn’t bad just not my preference. Beds were comfortable.
Pros:

Location was good.

Cons:

Stale smell, 1st room had hole in ceiling but we were moved to better room. The better room had a door that opened to the outside so wasn’t crazy about that.

2026-10-21 • via Nuitee
C
Cassandra • solo_traveller • us
10
2026-10-20 • via Nuitee
A
Alicia • extended_group • us
10
2026-10-20 • via Nuitee
D
Darren • family_with_children • us
3
Not good
Pros:

Location wasn't bad.

Cons:

There were ants in the bathroom. Smelled like mildew. Breakfast was awful. Staff was unpleasant.

2026-10-15 • via Nuitee
W
Waye • couple • us
6
Pros:

Didn't eat breakfast

2026-10-13 • via Nuitee
K
Keturah • solo_traveller • us
5
2026-09-17 • via Nuitee
C
Charles • couple • us
5
It was just okay, not really good but not terrible either.
Pros:

The room was spacious and nice to have cooking facilities. Bed was comfortable and thought the room was relatively clean

Cons:

The breakfast was bad. The orange juice and apple juice was so watered down it was not drinkable and this was everyday. Some of the muffins were old. Only had eggs 3 out of the 5 days were there and same for the sausages. I also thought the washer and dryer was way overpriced at $2 each and the detergent was $3 so we gave up on that. The AC unit was very loud.

2026-09-16 • via Nuitee
R
Robin • solo_traveller • us
9
2026-09-12 • via Nuitee
D
Demond • solo_traveller • us
3
Pros:

Nothing

Cons:

It was stinky in the hallways and hot and no elevator

2026-09-08 • via Nuitee
H
Hope • couple • us
10
2026-08-22 • via Nuitee
L
Leslee • couple • us
7
2026-08-19 • via Nuitee
W
Wayne • solo_traveller • us
10
2026-08-11 • via Nuitee
M
Maria • family_with_children • us
3
I would not recommend this hotel.
Pros:

The room was clean.

Cons:

Location was too far from I75. Breakfast selection was poor. I had coffee and a blueberry muffin (which was so dry).

2026-08-10 • via Nuitee
A
Alexandra • solo_traveller • us
1
DO NOT STAY HERE!
Pros:

Nothing. The only positive thing about the hotel is Mr. D. Everyone else was a combination of unhelpful, disrepsectful, and downright incompetent.

Cons:

EVERYTHING! First, no one sits at the front desk. Someone comes out of the back, after you ring the bell, and you can see that they are watching TV. Second, there is NO ELEVATOR. This hotel is more akin to a hostel than a hotel. Seriously, if you are disabled, currently under doctor’s care for any ailment or travel with any luggage, you should stay somewhere else. The rooms are decent, but the air conditioner doesn't work. When I asked why the room was so hot, they responded “because it is summertime." They constantly have trash in the hallways and act like they are so inconvenienced by the slightest request. If you want to check in early, it is $50 extra. If you want to check out later, it is $50. In short, this is the WORST "hotel” I have ever stayed in and would never go back even if someone paid me.

2026-08-10 • via Nuitee
J
Jason • couple • us
6
2026-08-09 • via Nuitee
D
Debra • solo_traveller • us
10
2026-08-08 • via Nuitee
D
Debra • solo_traveller • us
10
2026-08-08 • via Nuitee