Country Inn & Suites by Radisson, Hagerstown, MD

Hotels
•
Country Inn & Suites by Radisson Americas
8.2 (2183 reviews)
17612 Valley Mall Road , Hagerstown , US
+1 301-582-5003

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Comfortable rooms
Cons:
Cleanliness issues
Noise disturbances
Need for better amenities

Categories

Cleanliness
7.55
Some cleanliness issues reported, including need for updates and reported bed bug.
Service
9.05
Consistently friendly and helpful staff, quick check-in noted.
Location
8.55
Convenient location for visiting family and halfway between major cities, but noise issues present.
Room Quality
8.05
Rooms reported as clean and comfortable, but some furnishings may need updates.
Amenities
8.05
Amenities were generally good, though breakfast could use improvements.
Value for Money
8.05
Overall good value for the price, but some guests felt it could be improved, especially regarding pricing.
Food and Beverage
8.05
Breakfast variety noted as good, though some temperature issues were reported.
Overall Experience
8.25
Guests had a generally positive experience with some caveats regarding cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:24

Property Description

Convenient Location: Situated off Interstate 81 and Interstate 70, this Hagerstown, Maryland hotel offers easy access to major highways and is just steps away from Valley Mall.

Comfortable Accommodations: Each guest room at Country Inn and Suites features a microwave, refrigerator, and cable TV. Guests can also enjoy free Wi-Fi, an en suite bathroom, and a coffee machine for their convenience.

Great Amenities: The hotel boasts an indoor swimming pool, daily continental breakfast, an on-site fitness centre, and 24-hour reception with free newspapers. Additionally, guests have access to laundry facilities for added convenience.

Book your stay at Country Inn and Suites Hagerstown for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HGR

Location

Guest Reviews

8.2
Based on 2183 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
C
Cathy • solo_traveller • us
8
Great hotel clean and staff was very pleasant
Pros:

It was a great location

Cons:

I have no complaints

2026-10-31 • via Nuitee
S
SirReginald • family_with_children • us
10
Pros:

I had a fantastic stay and I would recommend this hotel to my family and friends 👌🏽

Cons:

There's not one thing I did not like about staying at this hotel, it was very comfortable and relaxing.

2026-10-31 • via Nuitee
S
sherri • family_with_children • us
10
Pros:

Clean, comfortable with a hot, fresh tasty breakfast.

2026-10-30 • via Nuitee
A
Anthony • solo_traveller • us
8
Good clean room . No bottle water you see often. No coffe pods in room . Good value and comfortable . Staff needs to ch
Pros:

Clean room , comfortable

Cons:

No drinking water on the room . No coffee pods either . Staff look sad and unhappy

2026-10-29 • via Nuitee
P
Patricia • couple • us
8
2026-10-29 • via Nuitee
R
Robin • family_with_children • us
8
2026-10-28 • via Nuitee
P
Patricia • family_with_children • us
5
The bed was comfortable. Front desk staff was nice
Pros:

It was close to the mall

Cons:

It is time for much needed spruce up or remodel and they need a maintenance staff

2026-10-26 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

Everything

2026-10-22 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

Everything

Cons:

No disliked

2026-10-21 • via Nuitee
A
Alicia • couple • us
5
Need to rehabilitate. Worn out place.
Pros:

The location was convenient. Quiet enough. Good mattress.

Cons:

The property had that “hotel with a pool” smell. Unpleasant. The place is kind of beat up and shabby. The tile in the elevator damaged. Walls have scratches, baseboards gouged. The furniture in the breakfast area is in awful condition. The thing I most disliked was the microfiber/polyester sheets. Hate the slimy feel and that they always make you hot because they don’t breathe.

2026-10-18 • via Nuitee
J
Jeff • family_with_children • us
7
Good value for the money
Pros:

Staff was friendly and helpful …. Manager went out of his way to make it a great stay for the kids .

The staff member taking care of the breakfast area was very friendly and interacted with the kids making it a good experience

Cons:

Just needed small updates….. didn’t like the dog in the lobby that kept barking at the guest

2026-10-18 • via Nuitee
C
Cadence • family_with_children • us
10
Wonderful cozy friendly clean as a mom of five I keep dreaming of going back 😆
Pros:

The staff was amazing. The guy at the front desk got me milk for my cookies after the breakfast had been closed down. Seriously friendliest and most helpful staff we’ve ever encountered which was so amazing since we stayed at a horrible place the night before. Country inn was so clean so relaxing so accommodating. We were there for a softball tournament and the location was perfect there was a buffet a mall for the girls to shop at and a target and much we got snacks at. The girls could walk to everything.

Cons:

The place was excellent

2026-10-17 • via Nuitee
M
Maya • couple • us
8
2026-10-17 • via Nuitee
W
William • couple • us
9
2026-10-15 • via Nuitee
E
EARL • couple • us
8
2026-10-14 • via Nuitee
L
Loretta • family_with_children • us
7
2026-10-14 • via Nuitee
K
Katherine • solo_traveller • us
3
Needs work
Pros:

The location and the staff

Cons:

The AC was broken, the outlet near the bed was broken, the dust ruffle on the bed was dirty and the curtains looked like there was blood all over them. Pillows were firm/hard and there was no shower curtain liner.
They wouldn't give a discount and the hotel was booked so we couldn't move rooms.

2026-10-12 • via Nuitee
O
oliver • couple • us
10
2026-10-12 • via Nuitee
N
Nancy • couple • us
5
Disappointing, will diffenitly stay elsewhere
Pros:

Mattress was lumpy and the foyer was very dirty. The furniture was filthy. Bad presentation.

Cons:

See above

2026-10-12 • via Nuitee
R
Robert • solo_traveller • us
9
Always stay there when go home to visit. Great location
Pros:

Location

2026-10-12 • via Nuitee