Country Inn & Suites by Radisson, Hagerstown, MD

Hotels
•
Country Inn & Suites by Radisson Americas
8.2 (2153 reviews)
17612 Valley Mall Road , Hagerstown , us
+1 301-582-5003

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Comfortable rooms
Cons:
Cleanliness issues
Noise disturbances
Need for better amenities

Categories

Cleanliness
7.55
Some cleanliness issues reported, including need for updates and reported bed bug.
Service
9.05
Consistently friendly and helpful staff, quick check-in noted.
Location
8.55
Convenient location for visiting family and halfway between major cities, but noise issues present.
Room Quality
8.05
Rooms reported as clean and comfortable, but some furnishings may need updates.
Amenities
8.05
Amenities were generally good, though breakfast could use improvements.
Value for Money
8.05
Overall good value for the price, but some guests felt it could be improved, especially regarding pricing.
Food and Beverage
8.05
Breakfast variety noted as good, though some temperature issues were reported.
Overall Experience
8.25
Guests had a generally positive experience with some caveats regarding cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:24

Property Description

Convenient Location: Situated off Interstate 81 and Interstate 70, this Hagerstown, Maryland hotel offers easy access to major highways and is just steps away from Valley Mall.

Comfortable Accommodations: Each guest room at Country Inn and Suites features a microwave, refrigerator, and cable TV. Guests can also enjoy free Wi-Fi, an en suite bathroom, and a coffee machine for their convenience.

Great Amenities: The hotel boasts an indoor swimming pool, daily continental breakfast, an on-site fitness centre, and 24-hour reception with free newspapers. Additionally, guests have access to laundry facilities for added convenience.

Book your stay at Country Inn and Suites Hagerstown for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HGR

Location

Guest Reviews

8.2
Based on 2153 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
E
Erin • couple • us
10
2026-08-08 • via Nuitee
S
Swope • solo_traveller • us
10
Pros:

Staff very friendly and really enjoyed the pool and gym

Cons:

Nothing

2026-08-06 • via Nuitee
D
Donna • solo_traveller • us
9
Pros:

Convenient location

2026-08-06 • via Nuitee
C
Cynthia • solo_traveller • us
8
2026-08-05 • via Nuitee
M
Mandy • family_with_children • us
1
2026-08-05 • via Nuitee
E
Eileen • solo_traveller • us
10
Pros:

Clean & comfortable

Cons:

Sticky bathroom floor.

2026-08-05 • via Nuitee
H
heather • solo_traveller • us
8
would stay again
Pros:

easy check in and out. fairly priced. comfortable bed. easy on off I 81. places to shop and eat within walking distance

Cons:

NA

2026-08-05 • via Nuitee
M
Mara • family_with_children • ca
9
comfortable for a road-side stop
Pros:

excellent breakfast, spacious rooms, friendly service.

Cons:

Bed was a little too soft for my taste; felt my partner moving at night.

2026-08-04 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-08-04 • via Nuitee
A
Ann • family_with_children • us
7
2026-08-03 • via Nuitee
L
Lisa • solo_traveller • us
8
Overall it was good
Pros:

Close to shopping and restaurants

Cons:

It was cool, one of the elevators felt like a rollercoaster but it was fixed the next day.. The fire alarm kept going off the 1st night. The front desk clerks were nice except for one female clerk (dirty blond hair)she never looked up from the computer and never greeted you. However the male clerks greeted you welcome back or enjoy your day. They only serve pork for breakfast maybe have an option for turkey sausage and or turkey bacon .

2026-08-03 • via Nuitee
A
April • family_with_children • us
1
2026-08-03 • via Nuitee
J
Jenna • couple • us
10
2026-08-02 • via Nuitee
B
Brown • solo_traveller • us
10
Ashley at the front desk.
Pros:

Ashley at the front desk was the best ever! Kind, helpful, professional, patient, and friendly.

2026-08-02 • via Nuitee
K
Kym • couple • us
10
2026-08-02 • via Nuitee
K
Kimberly • couple • us
10
2026-08-02 • via Nuitee
A
Ashley • family_with_children • us
8
Perfect for a night or two.
Pros:

The location was easy to find and check in and out was simple. The pool area was perfect for our family, and thankfully we had that to ourselves. It was not meant for a lot of people at one time. The king bed was comfortable.

Cons:

Breakfast was very limited in choices, and tables needed to be cleaned sooner than they were. The pull out sofas in the king bedrooms were somewhat comfortable for a child but not for an adult. They were also more of a "make your own bed" situation.

2026-07-24 • via Nuitee
M
Michelle • couple • us
8
2026-07-24 • via Nuitee
D
Diana • couple • us
10
2026-07-23 • via Nuitee
B
Buehler • solo_traveller • us
9
A good place to stay: good value and clean
Pros:

It was clean and appears well kept. Plenty of towels and bathroom items. Breakfast was typical (eggs/sausage and such) and was good. Coffee was also plentiful and good

Cons:

I had to wait about 5 minutes for someone to come to the desk. It appears they were resolving an issue, but someone should have been there to cover it. The pillows were a bit small (length wise).

2026-07-23 • via Nuitee