Best Western Plus Richmond Hill Inn

Hotels
•
Best Western Plus
8.6 (1362 reviews)
4564 Highway 17 , Richmond Hill , us
+1 912-756-7070

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good breakfast
Pet friendly
Cons:
Cockroach in bathroom
Booking issues
Worn furnishings
Noise from outside
Small pillows

Categories

Cleanliness
8.33
Generally clean rooms, but some complaints regarding issues like cockroaches and outdated décor.
Service
9.11
Overall positive feedback about the staff, though some booking issues experienced.
Location
8.65
Conveniently located near major roads, but some mention of sketchy surroundings.
Room Quality
8.1
Comfortable but worn appearance with mixed reviews on furniture and overall comfort.
Amenities
8.63
Moderate feedback on amenities, some guests noted needed improvements.
Value for Money
8.69
Good value for the price with some requests for better pet policies.
Food and Beverage
8.54
Good breakfast options; some complaints about availability and quality.
Overall Experience
8.71
Mixed experiences overall, but many satisfied with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:02

Property Description

Luxurious Amenities

This Richmond Hill hotel boasts a saltwater indoor pool, free 24-hour premium coffee bar, and complimentary WiFi. Guests can unwind at the nightly social hour with cookies and nachos, or indulge in room service with lemonade and ice cream available 24/7.

Delicious Dining Options

Start your day with a free daily hot breakfast featuring over 40 items, including peaches, eggs, and pancakes. Belgian waffles and French toast with sugar-free syrup are also on the menu, served buffet-style for a delightful morning experience.

Ultimate Comfort

Each guest room at Best Western Plus Richmond Hill Inn is equipped with a microwave, refrigerator, and cable TV with HBO. Enjoy access to recreational facilities like a 24-hour fitness centre, game room, and barbecue patio, ensuring a relaxing stay.

Book now to experience the perfect blend of luxury and comfort at Best Western Plus Richmond Hill Inn.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAV

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1362 reviews
Cleanliness: 8.33
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.54
Overall Experience: 8.71
B
Brittney • couple • us
8
2026-07-23 • via Nuitee
M
Mary • family_with_children • us
8
2026-07-22 • via Nuitee
W
William Scott • solo_traveller • us
10
Pros:

Great value. Helpful staff. Very nice breakfast included. Tesla destination chargers available. We charged up the car overnight, but no charges have appeared. Perhaps a glitch? We will plan to stay there anytime we are in the area.

Cons:

I have had more elegant mattresses, but it was fine. Room quiet. No complaints.

2026-07-21 • via Nuitee
B
Barry • family_with_children • us
10
2026-07-20 • via Nuitee
D
David • couple • us
10
Clean rooms, great area, amazing food and terrific customer service.
Pros:

Great area, great customer service and good food ❤️ the lady at the breakfast area was a grown woman, but with a beautiful smile and all the energy.

Cons:

We loved everything.

2026-07-20 • via Nuitee
F
feelinDC • Couples • Appleton, Wisconsin
8
Good bang for your buck
Pros:

We stayed here for one night and I would stay again. Staff was friendly, responsive and helpful. Bed was very comfy. I was surprised to see carpet in the room since so many motels now have LVP. However, the carpet was in great shape. The motel seemed to be well taken care of. The heated indoor pool was nice & warm and the hot tub was great, albeit small. As in, hot tub max capacity is 4. Either way, it wasn't an issue during our visit. I liked the outdoor seating that was offered and the back of the property is wooded, giving it a peaceful vibe.

Two minor things that weren't big deals but I thought I'd mention-- the listing I saw for the motel said there was a nightly manager reception as well as a game room. Neither was true, at least not during our stay.

The free breakfast was not bad. Your basic cereal, bagel, yogurt, etc. Eggs and bacon were good (served hot, unlike some motels) but the layout felt disorganized and seemed to get crowded easily. I like that the grapes were pre-packaged. I would've loved a second toaster to reduce wait time. Plenty of seating, though, along with friendly staff.

Over all, the location is very good. It's set back from the road so you don't hear traffic noise. It's located near many conveniences like restaurants, gas stations, and shopping as well as very near the interstate.

2026-07-19 • via Tripadvisor
E
Eric • couple • us
10
Clean, comforable and breakfast with meat.
Pros:

breakfast was good. They switch the room for us with no problem. Near interstate.

Cons:

Unfortuately the big sign for the hotel is hard to see as a big tree blocks the view. I would suggest a small sign with an arrow on the no parking sign by the road. The hotel is behind the Arby's. But it appears that is closed and might be something else in the future.

2026-07-19 • via Nuitee
B
Bruce • couple • us
8
Great stay with a great location for my trips from PA to FLA.
Pros:

Good breakfast with lots of cold or hot options.Have stayed here several times and am always pleased with the facility, staff and overall cleanliness- which is why I always come back.

Cons:

Every time I have booked there I request a first floor room overloooking the front parking lot and have never had my request met- wouldn’t even mind a second floor room- as long as it overlooked a he front parking lot.

2026-07-19 • via Nuitee
C
Chester • couple • us
10
The kind of stay that says I will use this place again.
Pros:

Everything, nice clean overall facility, comfortable room and beds. The staff was outstanding, curteous, helpfull and efficient.

2026-07-17 • via Nuitee
C
Corinne • family_with_children • fr
9
Pros:

Personnel très agréable.
Bonne literie.
Jacuzzi bien chaud.

2026-07-17 • via Nuitee
J
Judi • couple • us
10
Wow! Awesome value
Pros:

Spacious. Clean. Smells good. Comfortable. Good breakfast. Good A/C. Good TV. Has all the room amenities you could want including Keurig coffee and quality soap, shampoo, conditioner, lotion. As good as a 4* hotel but at much less cost

Cons:

Only minor things. Bathtub was a little slippery and didn’t have handrails. Fire ants in dog walk area

2026-07-17 • via Nuitee
N
Nancy • couple • us
10
I’d stay there again in a heartbeat.
Pros:

Everything. The room, the staff, the service, and the breakfast were wonderful. That’s the first time I’ve actually eaten a free breakfast at a hotel in years!

Cons:

Nothing. I loved it there.

2026-07-14 • via Nuitee
D
Diane • couple • us
7
Convenient stay and location.
Pros:

Location

Cons:

The machine yogurt must have something in it that I am allergic to it.

2026-07-14 • via Nuitee
O
Ofelia • couple • us
7
Pros:

It’s ok

2026-07-14 • via Nuitee
C
CORTNEY • family_with_children • us
9
Enjoyed our stay, will definitely be back
Pros:

Clean, nice staff, good breakfast the kids enjoyed

2026-07-13 • via Nuitee
M
Malin • extended_group • se
10
Great location and great breakfast!
Pros:

Great location, great breakfast, clean rooms and friendly staff.

Cons:

They should provide schampo, shower gel and conditioner. The tiny bottles in the bathroom do not work. It’s hardly anything in them. Big minus.

2026-07-13 • via Nuitee
W
Woody • extended_group • us
10
2026-07-11 • via Nuitee
L
Lacey • family_with_children • us
10
2026-07-11 • via Nuitee
K
Kathleen • couple • us
9
Needed to have an overnight stay on our way to relocating to Florida. This was just the spot. The staff was very nice br
Pros:

Close to 95 although hard to find

Cons:

Water pressure

2026-07-10 • via Nuitee
C
Carl • couple • us
10
2026-07-09 • via Nuitee