Best Western Plus Richmond Hill Inn

Hotels
•
Best Western Plus
8.6 (1222 reviews)
4564 Highway 17 , Richmond Hill , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good breakfast
Pet friendly
Cons:
Cockroach in bathroom
Booking issues
Worn furnishings
Noise from outside
Small pillows

Categories

Cleanliness
8.33
Generally clean rooms, but some complaints regarding issues like cockroaches and outdated décor.
Service
9.11
Overall positive feedback about the staff, though some booking issues experienced.
Location
8.65
Conveniently located near major roads, but some mention of sketchy surroundings.
Room Quality
8.1
Comfortable but worn appearance with mixed reviews on furniture and overall comfort.
Amenities
8.63
Moderate feedback on amenities, some guests noted needed improvements.
Value for Money
8.69
Good value for the price with some requests for better pet policies.
Food and Beverage
8.54
Good breakfast options; some complaints about availability and quality.
Overall Experience
8.71
Mixed experiences overall, but many satisfied with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:02

Property Description

Luxurious Amenities

This Richmond Hill hotel boasts a saltwater indoor pool, free 24-hour premium coffee bar, and complimentary WiFi. Guests can unwind at the nightly social hour with cookies and nachos, or indulge in room service with lemonade and ice cream available 24/7.

Delicious Dining Options

Start your day with a free daily hot breakfast featuring over 40 items, including peaches, eggs, and pancakes. Belgian waffles and French toast with sugar-free syrup are also on the menu, served buffet-style for a delightful morning experience.

Ultimate Comfort

Each guest room at Best Western Plus Richmond Hill Inn is equipped with a microwave, refrigerator, and cable TV with HBO. Enjoy access to recreational facilities like a 24-hour fitness centre, game room, and barbecue patio, ensuring a relaxing stay.

Book now to experience the perfect blend of luxury and comfort at Best Western Plus Richmond Hill Inn.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1222 reviews
Cleanliness: 8.33
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.54
Overall Experience: 8.71
D
Donna • couple • us
8
2026-03-28 • via Nuitee
C
Chasidy • extended_group • us
10
Pros:

Clean & friendly environment

2026-03-28 • via Nuitee
K
Kenneth • couple • us
9
2026-03-28 • via Nuitee
I
Ihor • family_with_children • us
10
2026-03-27 • via Nuitee
A
adams • solo_traveller • us
10
2026-03-25 • via Nuitee
T
Traci • couple • us
7
It was ok
Pros:

It was clean

Cons:

The mattress was not the best

2026-03-24 • via Nuitee
L
Lyons • solo_traveller • us
1
Cons:

Checked in got to room to discover the pillows hair hairs on them as well as drool stains. Tried to cancel reservation and get money back not sure if I did or not but we left. If the pillows are dirty what else is.

2026-03-22 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-03-21 • via Nuitee
S
Shontavis • family_with_children • us
10
2026-03-17 • via Nuitee
N
Naab • couple • us
7
2026-03-16 • via Nuitee
E
evans • family_with_children • us
9
Pros:

The courtesy of the staff and cleanliness

2026-03-15 • via Nuitee
D
Drunys lazaro • couple • us
10
2026-03-14 • via Nuitee
V
Vince • couple • us
10
Clean and convenient hotel
Pros:

Very friendly staff, hotel is very clean and rooms are comfortable. Very nice stay.

Cons:

Nothing, great stay

2026-03-14 • via Nuitee
C
Cynthia • family_with_children • us
10
2026-03-12 • via Nuitee
W
Warren • solo_traveller • us
10
Pros:

It was a great stay and property. It was clean and the staff was easy to deal with. I love the hot baked cookies. Nice touch. They had something I am not sure I have ever seen. They had two types of pillows on the bed to choose, I am assuming. One a little lumpy but good and the other was more foam and a little firmer. This small detail really impressed me. Overall a great experience!!

2026-03-11 • via Nuitee
A
Ann • family_with_children • us
10
2026-03-09 • via Nuitee
C
Charles • couple • us
9
2026-03-06 • via Nuitee
D
Deb • couple • us
10
2026-03-06 • via Nuitee
A
Annie • couple • ca
8
2026-03-02 • via Nuitee
K
Kevin • family_with_children • us
9
2026-03-02 • via Nuitee