Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Cons:
Cleanliness issues
Noise from neighbors
Outdated room facilities

Categories

Cleanliness
7.71
There were mentions of dust and issues regarding cleanliness in one of the reviews.
Service
9.18
Reviews highlight very friendly staff and helpful service.
Location
8.92
The location is frequently praised as being convenient and well-placed.
Room Quality
7.97
Some reviews mentioned outdated rooms and issues with sound insulation.
Amenities
8.4
Good amenities like coffee machines and complimentary items were noted.
Value for Money
8.66
Value for money was regarded positively with reference to the pricing and service quality.
Food and Beverage
8.21
Breakfast is praised, but it is noted to be expensive.
Overall Experience
8.18
Overall positive sentiments from various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location and Easy Accessibility:
Situated in the heart of the city next to the charming Suze canal and shopping area, Mercure Biel hotel is a convenient stroll from the main station, ensuring a hassle-free arrival and departure.

Luxurious Amenities:
Indulge in comfort with well-equipped rooms featuring private bathrooms, minibars, and complimentary WiFi. Unwind at the top-floor sauna and fitness center, offering panoramic views and relaxation.

Gastronomic Delights and Nightlife:
Savor seasonal dishes and exquisite wines at the Barrique restaurant, or sip on quality drinks at the lively L'heure Bleue bar, perfect for unwinding until the early hours.

Ready to experience the perfect blend of convenience, luxury, and entertainment? Book your stay at Mercure Biel hotel now!

Important information:

Please note that the restaurant is closed on Saturdays and Sundays and the bar is closed on Sundays.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1493 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.92
Room Quality: 7.97
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.18
S
Sieghard • couple • de
9
Pros:

das Frühstück, exellent, gute Lage, alles gut zu Fuß erreichbar...Tolle Matratze , gute Beleuchtung im Zimmer

Cons:

Der Spritzschutz der Badewannendusche ist zu knapp

2026-05-07 • via Nuitee
M
Michaël • couple • ch
8
2026-05-07 • via Nuitee
B
Ban • couple • fr
10
2026-05-07 • via Nuitee
M
Michaël • couple • ch
8
2026-05-07 • via Nuitee
C
Christiane • solo_traveller • de
9
s.o.
Pros:

Alles tadellos, freundliches Team.

2026-05-07 • via Nuitee
E
Ertan • solo_traveller • tr
9
2026-05-06 • via Nuitee
T
Tamara • couple • ch
9
2026-05-05 • via Nuitee
F
Fabrice • extended_group • fr
10
Tout comme décrit! Parfait !
Pros:

Tout comme décrit! Parfait !

Cons:

Une piscine aurait été bien mais pas indispensable !

2026-05-04 • via Nuitee
E
Edward • solo_traveller • ch
8
2026-05-03 • via Nuitee
P
Paulo • solo_traveller • fr
9
2026-05-03 • via Nuitee
M
Michaela • family_with_children • ch
9
Pros:

Frühstück war sehr lecker

2026-05-01 • via Nuitee
C
Csilla • family_with_children • ch
8
2026-04-30 • via Nuitee
J
Jalonen • solo_traveller • fi
9
Hyvä
Pros:

Aamiainen ja sijainti hyvät

Cons:

Kattobaarista olisi ollut näköalaa, mutta se oli suljettu

2026-04-29 • via Nuitee
V
Valentino • solo_traveller • ch
7
Pros:

Mi è piaciuta tanto l'accoglienza del personale della Reception al momento del mio arrivo..
Quello che mi ha sorpreso ulteriormente, e lo dico xchè alloggio in tanti hotel della Svizzera Interna, che questa volta ho trovato FINALMENTE del personale (Reception e Cameriere/i) che parlano anche l'ITALIANO.. X questo, spero di tornare, anche x provare il servizio di sauna..

Cons:

Sono stato un "pochino deluso" sul fatto dei pochissimi parcheggi per gli ospiti. So che lo avete in garage, ma x solo una giornata o due, mi sembra un po' caruccio.
Ma il più snervante è il fatto che intorno all'Hotel sono tutte strade a senso unico, oppure con i lavori in corso.. e VOI purtroppo su questo non potete fare molto..

2026-04-27 • via Nuitee
M
Mullis • extended_group • ch
9
Kurz Urlaub mit Familien
Pros:

Schönes zentrales Hotel. Sehr freundlicher Empfangen. Wir werden wiederkommen.

2026-04-27 • via Nuitee
X
Ximena • family_with_children • ch
10
2026-04-27 • via Nuitee
F
Franziska • solo_traveller • ch
9
2026-04-26 • via Nuitee
G
Gabriela • couple • ch
9
top
Pros:

die zentrale lage, das sehr freundliche personal und das ausgezeichnete frühstück.

Cons:

nichs

2026-04-25 • via Nuitee
M
Michael • solo_traveller • ch
8
2026-04-22 • via Nuitee
L
Liann • extended_group • ie
9
Pros:

Location, room and breakfast

Cons:

Can't think of anything

2026-04-22 • via Nuitee