Essence Isola d'Elba - Le Picchiaie Resort

Hotels
6.9 (244 reviews)
Via Le Picchiaie , Portoferraio , it

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Cons:
Poor cleanliness
Low food quality

Categories

Cleanliness
5.29
Rooms were noted to be dusty and poorly lit, indicating poor cleanliness.
Service
8.26
Mixed reviews; however, some staff showed willingness to assist.
Location
9.8
Beautiful views and scenic location despite difficult access.
Room Quality
6.25
Rooms were small and poorly maintained, not meeting expectations.
Amenities
7.28
Wellness center available but at an additional cost; limited amenities.
Value for Money
6.74
Overall not good value for the price paid given the conditions.
Food and Beverage
4.29
Food quality was poor with limited options; meals were not fresh.
Overall Experience
7.26
Overall disappointing experience based on various negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:25

Property Description

Luxurious Countryside Retreat

Wellness Oasis: Indulge in the Turkish bath, hot tub, and sauna at the wellness centre. Relax and rejuvenate in style.

Gastronomic Delights: Enjoy buffet breakfast, poolside lunches, and exquisite Tuscan cuisine at the à la carte restaurant with stunning views.

Leisure & Discounts: Take advantage of free WiFi, 2 outdoor pools, live piano music, and discounts on golf, diving, and boat tours. Your perfect getaway awaits at Resort Le Picchiaie.

Important information:

The coordinates for GPS satellite navigation users are Longitude: 10.331912, Latitude: 42.788189.

Please note that Ayurveda treatments are available without booking from June to September. Contact the hotel for information regarding other months.

Special rooms with fenced gardens are available at Relais delle Picchiaie for those wishing to bring pets.

Please note that beverages are not included in the half board rates.Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026
Spa/wellness center is closed from 2026-05-31 until 2026-03-27

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 244 reviews
Cleanliness: 5.29
Service: 8.26
Location: 9.8
Room Quality: 6.25
Amenities: 7.28
Value for Money: 6.74
Food and Beverage: 4.29
Overall Experience: 7.26
S
Silvia solo_traveller it
9
2026-04-13 via Nuitee
D
DOMENICO family_with_children it
10
Pros:

Personale molto accogliente e professionale. Permanenza in ambiente tranquillo. Colazione e cena ottima. Bella esperienza.

2026-04-13 via Nuitee
L
Laila solo_traveller it
10
Soggiorno piacevole in una location splendida, ideale per rilassarsi ma con qualche aspetto migliorabile
Pros:

La struttura è immersa nella natura con una vista bellissima sul mare, molto rilassante e curata. Le camere sono accoglienti e pulite, e il personale è stato gentile e disponibile durante tutto il soggiorno. L’atmosfera è tranquilla, perfetta per staccare e rilassarsi

2026-04-10 via Nuitee
E
Edoardo extended_group it
8
Pros:

Posizione, colazione e cena molto buone.
Rapporto qualità prezzo niente male

Cons:

Personale non propriamente organizzato.
Comunicazione tra i membri dello staff non efficiente

2026-04-10 via Nuitee
H
Harris couple it
8
Pros:

Gentilezza e disponibilità da parte della nuova gestione

2026-04-08 via Nuitee
R
RocciaBo family_with_children it
6
2026-04-07 via Nuitee
L
Luca solo_traveller it
7
Pros:

Ottima colazione!

2026-04-07 via Nuitee
E
Elisa family_with_children it
6
Si può fare di più
Pros:

La posizione è meravigliosa, la colazione ben allestita con buoni prodotti ed il personale è disponibile e gentile. La struttura è bella, con ampi spazi ma risulta un pochino antica.

Cons:

La pulizia lascia a desiderare, probabilmente perché hanno appena aperto e non si sono organizzati bene, confido in un miglioramento. Le stanze hanno serramenti ed arredamento vecchi, da rivedere. Sono provviste comunque di climatizzatore e tv led.

2026-04-07 via Nuitee
P
Perna family_with_children it
9
2026-04-06 via Nuitee
G
Giovanni extended_group it
7
2026-04-06 via Nuitee
M
Mella couple it
10
Ottima posizione,bella struttura,personale preparato e accogliente.
Pros:

La posizione, la struttura,la pulizia,la cortesia e professionalità del personale.

Cons:

Niente

2026-04-06 via Nuitee
A
Arianna couple it
3
2025-10-29 via Nuitee
T
Tiziana couple it
10
2025-10-13 via Nuitee
L
Lorenzo couple it
2
2025-09-29 via Nuitee
M
mattia family_with_children it
1
Pros:

Bel posto con una bella vista ma un po triboloso però arrivarci in macchina per la strada dissestata

Cons:

Camere piene di polvere e poco illuminata ...
Camera piccola per 2 adulti più una bimba per quello che abbiamo pagato...

2025-09-14 via Nuitee
family_with_children it
7
2025-09-14 via Nuitee
V
Vincent couple de
1
Noch nie so schlechte Erfahrung gemacht !!! FINGER WEG !!!
Pros:

Das einzige was gut war, war die Aussicht. Dass der Weg zum Hotel ein Abenteuer ist, dafür können die Verantwortlichen nicht viel.

Cons:

Der Rest vom Hotel ist unter aller Würde. Ich weiß gar nicht wo ich anfangen soll. Zimmer waren wie ein Abstellraum. Das Badezimmer war eine Zumutung. Einfach nur ekelhaft ! Das hatte mit den Bildern auf Booking nichts zu tun. Wir haben uns beschwert. Der Mitarbeiter an der Rezeption meinte dass das ganze normal Zimmer sind die wir gebucht haben. Das was bei Booking abgebildet ist sind Suites. Er konnte keine Entscheidung treffen und wir mussten auf sein Vorgesetzter warten. Er war so wir der Mitarbeiter uneinsichtig. Mach langem hin und her konnten wir vereinbaren nach 4 Tagen in so eine « Suite » zu wechseln. Das war ein Pluspunkt. Aber als wir dann in die Suite umgezogen sind, haben wir festgestellt dass es sich um ein ganz normalen Doppelzimmer handelt was wir von Anfang an hätten bekommen müssen. Das Frühstück ist wie folgt: jeden Tag identisch. Eine sorte Schinken und Käse, nicht gekühlt. Rührei die lange standen, also auch trocken und kalt wurden. Jogurt aus der Kühlkette den ganzen Morgen auf den Tisch ausgepackt. Waren um 9:00 warm. Eine Sorte Cornflakes. Milch genauso wie Jogurt ungekühlt.
Wir haben es gewagt ein Abend dort zu essen. Alles ohne Geschmack, ohne Liebe zubereitet. In der Mensa in der Schule isst man besser. Die Bilder auf booking haben nichts mit der Realität zu tun. Es wird nur Geld kassiert und nichts investiert. Das ist auf gar kein Fall ein 4 Sterne Hotel sondern höchstens 2.
Wir waren nicht die einzigen Gästen die enttäuscht waren während unser Aufenthalt. Und wenn man die negativen Kommentare liest, dann kann man sich ein Bild machen was einem da so erwartet. Auf viele negativen Kommentare wird sich vom Hotel aus einfach lustig gemacht. Das zeigt die Einstellung der Führungspersonnen.

2025-09-13 via Nuitee
A
Alexander family_with_children de
6
Pros:

Zimmer mit Balkon und Meerblick. Nähe an Protoferaio

Cons:

Die Zufahrtssteasse ist in sehr schlechtem Zustand. Nix für tiefergelegte Fahrzeuge eher für SUVs

2025-09-13 via Nuitee
M
Migliorini couple it
8
2025-09-12 via Nuitee
A
andrea couple it
4
Pros:

Struttura datata ma con una propria identinta',posizione molto bella sulle alture e una vista eccezionale.
il personale cordiale ed educato

Cons:

Il mangiare, di scarsa qualita' e poco, carta dei vini inesistente, era disponibile solo un rosso un bianco e una bolla.
Un solo cameriere in sala.
In bagno i sanitari scomodi, le protezioni della doccia nella vasca datate e non sufficenti a riparare e bagno allagato ad ogni doccia.(camera 81)
Centro benessere a pagamento
Una festa di compleanno in piscina con clienti esterni all'hotel.
La strada che porta dalla statale all'hotel molto danneggiata.

2025-09-11 via Nuitee