JW Marriott Cannes

Hotels
•
JW Marriott Hotels & Resorts
8 (533 reviews)
50 La Croisette , Cannes , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Polite and friendly staff
Cons:
Very bad customer service
Unresolved customer complaints

Categories

Cleanliness
7.25
No specific sentiment mentioned; assumed to be slightly below standard due to negative service experience.
Service
6.25
Very bad customer service mentioned; significantly below standard expectations.
Location
9.25
Great location; easy access to amenities.
Room Quality
8.25
Standard quality for this hotel tier.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
8.25
Standard quality for this hotel tier.
Overall Experience
8.25
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:48

Property Description

Luxurious Accommodations
Experience the blend of cream and chocolate hues inspired by the Film Festival theme in our rooms. Enjoy modern amenities like LCD satellite TV and bay views from select balconies.

Culinary Delights
Indulge in an American breakfast buffet, upscale Italian cuisine at Scalini, and sunset cocktails at Sunset Terrace. Room service is available daily for your convenience.

Premium Amenities
Relax at the rooftop pool, unwind at the private partner beach, or try your luck at the casino. Benefit from our 24-hour front desk, business center, and recent 2021 renovation.

Book now to immerse yourself in the luxury and convenience of JW Marriott Cannes.

Important information:

Kindly note that Panorama Rooftop and swimming pool will not be accessible from the 1st of May to the 01st of July 2026, as well as on July 4th, 14th & 22nd and August 4th, 15th & 24th, 2026.Swimming pool: Closed from Fri, May 1, 2026 until Thu, Jul 2, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29.10 per day.

Location

Guest Reviews

8
Based on 533 reviews
Cleanliness: 7.25
Service: 6.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
F
Fylla • solo_traveller • fr
10
2026-05-22 • via Nuitee
A
Aneta • extended_group • pl
8
2026-05-19 • via Nuitee
G
George • couple • bg
10
2026-05-16 • via Nuitee
C
Camille • couple • fr
8
Cons:

Pas de prise dans la sdb

2026-05-11 • via Nuitee
R
Richard • solo_traveller • fr
10
Hôtel top je reviendrai et en parlerai autour de moi
Pros:

L amabilité et la politesse du personnel, la propreté de cet hôtel,l accessibilité de quiconque, en face de la mer voire superbe emplacement, sécurité de cet hôtel, petit déjeuner excellent et bcp de choix produits extrêmement frais

Cons:

Rien j ai tout aimé

2026-05-10 • via Nuitee
C
Caroline • solo_traveller • ch
8
Pros:

La vue sur le jardin depuis ma chambre, la cuisine et le service au restaurant Scalini, la gentillesse et le professionnalisme de certains membres du personnel, la présentation du buffet du petit déjeuner par la serveuse, le late check-out

Cons:

Pas de possibilité d'accéder au rooftop pour voir la vue, le service couverture seulement le dernier soir, la tasse en chambre avec encore quelques taches brunes, la housse de duvet avec de vieilles taches de sang, l'attitude et le ton condescendant de certains membres du personnel qui pensaient avoir raison, alors qu'ils avaient tort

2026-05-09 • via Nuitee
M
michael • couple • de
8
2026-05-07 • via Nuitee
G
Georgina • extended_group • gb
5
Air con didn’t work. It was unbearably hot in room
Pros:

Location was great

Cons:

Air con didn’t work. It was unbearably hot in room

2026-05-05 • via Nuitee
B
Bozhidar • extended_group • bg
9
2026-05-05 • via Nuitee
I
Izabella • family_with_children • de
10
2026-05-04 • via Nuitee
R
Riccardo • extended_group • ch
9
Easter family trip
Pros:

Prime location, outstanding customer service, and exactly the high standards you’d expect from a JW Marriott. The real highlight for me was the staff: friendly, attentive, and thoroughly professional.

Cons:

No complaints

2026-05-03 • via Nuitee
G
Guy • solo_traveller • gb
9
Fantastic location and generally a very nice hotel.
Pros:

Excellent location and a very god quality hotel for a major brand. It is a big hotel and caters for business and leisure alike. Good rooms and a good nights sleep.

Cons:

Access to the bar area was very limited. Small bar area and the external bar was fully booked out, so going out of the hotel was the only way to get a drink - not ideal.

2026-05-02 • via Nuitee
K
Kris • extended_group • be
5
Pros:

Een leuk hotel maar het personeel kan beter worden opgeleid.

Cons:

Er waren constructie werken net voor onze kamer. Het personeel leek niet goed te weten hoe ze moesten handelen in een vijf sterren hotel. Op momenten dat er privacy moest zijn kwamen ze zich ieder moment vragen stellen en op momenten dat er info of hulp werd gevraagd konden ze niet antwoorden.

2026-04-30 • via Nuitee
S
Sasha • solo_traveller • gb
10
Great property and great service
Pros:

Location

Cons:

Air con

2026-04-29 • via Nuitee
S
samuel • couple • il
10
Pros:

The hotel is in a very convenient location, opposite the promenade, parking adjacent to the hotel, and the staff are excellent, especially Alexandra, who speaks Spanish and took care of us personally with excellent travel recommendations. Next time in Cannes, we will definitely return and recommend this excellent hotel.

2026-04-27 • via Nuitee
K
Keltoum • solo_traveller • fr
8
Bein
Pros:

Piscine en joli vie

Cons:

Au niveau de votre place de plage il pas réservé à vous, il faut payer un supplémentaire pour s’asseoir à la plage j’ai pas aimé

2026-04-27 • via Nuitee
N
Naouel • couple • it
10
2026-04-26 • via Nuitee
K
karel • family_with_children • tr
10
2026-04-26 • via Nuitee
J
John • couple • gb
10
I cannot wait to stay again!!!
Pros:

Food and drinks was exceptional

Cons:

The hotel and staff was incredible and made me feel very special.

2026-04-20 • via Nuitee
J
Juste • solo_traveller • lt
10
Pros:

the serivce, rooms, the location

2026-04-20 • via Nuitee