JW Marriott Cannes

Hotels
JW Marriott Hotels & Resorts
8 (478 reviews)
50 La Croisette , Cannes , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Polite and friendly staff
Cons:
Very bad customer service
Unresolved customer complaints

Categories

Cleanliness
7.25
No specific sentiment mentioned; assumed to be slightly below standard due to negative service experience.
Service
6.25
Very bad customer service mentioned; significantly below standard expectations.
Location
9.25
Great location; easy access to amenities.
Room Quality
8.25
Standard quality for this hotel tier.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
8.25
Standard quality for this hotel tier.
Overall Experience
8.25
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:48

Property Description

Luxurious Accommodations
Experience the blend of cream and chocolate hues inspired by the Film Festival theme in our rooms. Enjoy modern amenities like LCD satellite TV and bay views from select balconies.

Culinary Delights
Indulge in an American breakfast buffet, upscale Italian cuisine at Scalini, and sunset cocktails at Sunset Terrace. Room service is available daily for your convenience.

Premium Amenities
Relax at the rooftop pool, unwind at the private partner beach, or try your luck at the casino. Benefit from our 24-hour front desk, business center, and recent 2021 renovation.

Book now to immerse yourself in the luxury and convenience of JW Marriott Cannes.

Important information:

Kindly note that Panorama Rooftop and swimming pool will not be accessible July 14 & 22, August 7, 15 & 24, neither from the 1st of November 2024 until the 9th of March 2025, nor from the 1st of May 2025 to the 25th of June 2025.Swimming pool: Closed from Fri, May 1, 2026 until Thu, Jul 2, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29.10 per day.

Location

Guest Reviews

8
Based on 478 reviews
Cleanliness: 7.25
Service: 6.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
V
Vincent couple fr
10
2026-02-11 via Nuitee
A
Andrea couple it
9
2026-02-09 via Nuitee
N
Nicola couple gb
10
Fantastic stay
Pros:

Location was excellent

Cons:

Nothing at all

2026-01-28 via Nuitee
M
maureenPsilowx family_with_children mx
10
Pros:

Un séjour absolument parfait, au-delà de toutes nos attentes
Il n’y a absolument aucun point négatif à relever. Le JW Marriott à Cannes est un hôtel exceptionnel. Le personnel a été irréprochable, attentionné, généreux et d’un professionnalisme rare. Ils nous ont fait plusieurs attentions et faveurs sans jamais compter de frais supplémentaires, ce qui a rendu l’expérience encore plus précieuse.
Nous avons eu la chance d’être surclassés dans une chambre magnifique, encore plus belle, à l’occasion de nos fiançailles et de mon anniversaire. La vue était sublime, la chambre parfaite dans les moindres détails. La décoration, le lit, la douche, les équipements… tout était absolument impeccable.
Nous avons vécu quatre jours hors du temps, quatre jours de pur bonheur, comme sur un nuage. Si nous pouvions y vivre, nous le ferions sans hésiter. L’emplacement est idéal, tout est pensé pour le confort et le bien-être.
Honnêtement, rien à redire. Un séjour de rêve, gravé dans nos souvenirs.

2026-01-27 via Nuitee
M
Meander18335158200 Family
10
Antonio from Napoli
Pros:

A fantastic experience at Scalini, JW Marriott Cannes. Antonio, from Naples, provided outstanding hospitality, and the lasagna and penne arrabbiata were fresh and delicious.

2026-01-21 via Tripadvisor
D
didier family_with_children ch
10
Égal au marriott que je fréquente
Pros:

Excellent

Cons:

Je vois rien pour le moment

2026-01-19 via Nuitee
S
Sameera family_with_children sa
8
Needs improvement to reflect luxury
Pros:

Location was amazing.. security was excellent.

Cons:

Furniture Does not represent luxury at all. No welcoming sweets or fruits like other hotels… no welcoming messages in the room, as usually we get that at hotels. Looks like 4 starred hotel not 5 stars…

2026-01-19 via Nuitee
L
luigi family_with_children it
9
2026-01-19 via Nuitee
G
Gor couple fr
1
Horrible
Cons:

Le personnel sont trop arrogant est le service est pas top

2026-01-19 via Nuitee
A
Adrian couple gb
10
Very central for all amenities
Pros:

Great location staff polite and friendly

2026-01-03 via Nuitee
N
nielss613 Couples
2
Very bad customer service
Pros:

I’m extremely disappointed that this should be a 5 star Hotel. They are rude and not living up to what they promised me during my stay. They accepted that we cancelled one day, but they have never returned the points. I have had an ongoing dialogue with them for two month and they have not delivered on their promise. This Hotel is not living up to JW Marriott standards. Very bad customer service

2026-01-01 via Tripadvisor
B
Bethuel Gift couple za
7
2025-12-20 via Nuitee
S
Shashank-Hundia Solo travel Ahmedabad, Ahmedabad District, Gujarat
10
JW Marriott Cannes: Where the Croisette Meets Contemporary Elegance
Pros:

In a destination defined by heritage façades and old-world glamour, JW Marriott Cannes confidently positions itself as the most compelling contemporary luxury address on the Croisette.

My stay at JW Marriott Cannes was a truly impressive experience and, without hesitation, the most compelling modern luxury offering in Cannes for me.

The experience begins at the Sky Lobby — which may feel slightly unconventional on first encounter, but very quickly reveals itself as one of the hotel’s strongest USPs. It creates an immediate sense of exclusivity, privacy, and distinction, setting the property apart from traditional hotel layouts.

One of the most remarkable highlights of this hotel is its breakfast experience at Scalini, the hotel’s signature Italian restaurant. Having travelled extensively and stayed at 90–100 hotels across the GCC, Asia, and Europe, I can confidently say this is the first time I have seen breakfast served in a speciality restaurant — particularly in Europe. The spread was not only rich and beautifully curated, but also among the most iconic and lavish breakfast experiences I have ever encountered. As a pure vegetarian, I felt every detail had been thoughtfully considered, leaving absolutely nothing wanting.

During check-in, I initially faced a room-related issue and was allocated a Level 6 balcony room. While the balcony was pleasant, the location felt somewhat secluded from the main hotel flow and had a lower ceiling. Thanks to the efficiency and warmth of the check-in team — especially a wonderful lady from Ecuador (whose name I regretfully cannot recall) — I was swiftly relocated to an accessible room on the 3rd floor, which turned out to be an absolute superhit.

The room experience deserves special recognition. This was by far one of the most modern and contemporary rooms I have experienced anywhere in Europe. The design was lean, elegant, and sophisticated — a refreshing contrast to the typically compact European room layouts. While I am accustomed to GCC standards and often find European rooms underwhelming in size, this room was exceptionally generous, in fact larger than suites in many European hotels.
The layout was intelligent and purposeful, with ample wardrobe space, a well-planned seating area with couches and table, and truly extravagant linens. Having stayed at several hotels in Cannes over the years, this room stood out distinctly for its modern concept, scale, and functionality.

In terms of location, JW Marriott enjoys what I believe is the most central position on the Croisette. While hotels like Barrière sit directly opposite the Palais des Festivals, that location feels more cornered. Here, you genuinely feel at the heart of Cannes — perfectly placed for both leisure and exploration.

The presence of an excellent casino within the complex further enhances the overall experience, adding a layer of entertainment and vibrancy.

Housekeeping at JW Marriott Cannes is truly outstanding. Without exaggeration, the team attended to the room three to four times a day, consistently refreshing and arranging everything seamlessly — often without any request. This level of attentiveness genuinely stood out and reflects strong operational leadership.

If I were to return to Cannes, there is no question where I would stay again. For me, nothing currently surpasses JW Marriott Cannes in terms of modernity, comfort, location, and overall experience.

A truly modern and contemporary luxury hotel, setting a benchmark on the Croisette.

2025-12-13 via Tripadvisor
L
Leana couple fr
9
2025-12-10 via Nuitee
E
EKATERINA extended_group ru
10
2025-12-03 via Nuitee
B
benjamin couple fr
10
Pros:

Élégance
Classe
Proximité

2025-11-24 via Nuitee
N
Nurali extended_group ae
6
2025-11-18 via Nuitee
M
MONA couple bh
10
Pros:

the breakfast was excellent in Scalini restaurant specially Mrs. Um Jumana was wonderful & kind, so thank you so much.

Cons:

the price little high.

2025-11-17 via Nuitee
B
Bruno family_with_children fr
8
2025-11-17 via Nuitee
M
Marcel family_with_children de
7
2025-11-16 via Nuitee