Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Great facilities
Delicious breakfast
Cons:
Room smaller than expected
Inconvenient location to town

Categories

Cleanliness
8.31
The hotel is well maintained and tidy.
Service
9.28
Staff were very helpful and friendly.
Location
8.32
Not within easy walking distance to the lake or town.
Room Quality
7.77
Rooms varied in size; some were smaller than depicted.
Amenities
8.8
Very good facilities including a beautiful pool.
Value for Money
8.26
Some aspects felt overpriced compared to what was expected.
Food and Beverage
9.31
Breakfast was delicious with a variety of options.
Overall Experience
8.78
A very enjoyable stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:10

Property Description

Stunning Views and Luxurious Amenities

Dining Experience by Chef Gareth Stewart
Indulge in a culinary journey at Bistro Lago Restaurant with a menu curated by renowned chef Gareth Stewart.

Relaxation and Recreation
Unwind in the outdoor thermally heated pool or hot tub, or challenge your companions to a game of tennis on our courts.

Comfortable Accommodation with Scenic Balconies
Wake up to breathtaking views of Lake Taupo or the hotel pool and Thermal Springs from your private balcony. Each room is equipped with modern amenities including an LCD TV.

Experience luxury and relaxation at Hilton Lake Taupo - book your stay now!

Important information:

The hotel’s restaurant, Bistro Lago, may be closed for special events. For restaurant opening times or to book a table, please contact the property using the contact details found on the booking confirmation or Bistro Lago directly.

Kindly note that early check-in is subject to availability on the day of arrival and late check-out is subject to availability on the day of departure. Additional charges may apply. Please contact the property in advance to request for early check-in or late check-out via the contact details found on the booking confirmation.

Complimentary outdoor parking is available within hotel grounds. Underground parking (maximum height 6.9 ft) incurs additional fee and is subject to availability.

Our reception is available 24/7.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUO

Location

Guest Reviews

8.6
Based on 2468 reviews
Cleanliness: 8.31
Service: 9.28
Location: 8.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
C
Conway • family_with_children • nz
9
2026-08-29 • via Nuitee
R
Rolly • solo_traveller • nz
10
2026-08-28 • via Nuitee
K
Kristine • couple • no
9
Gode romslige rom, behagelig seng, og god lokasjon.
Pros:

Gode og romslige rom. Veldig behagelig seng.
God mat på restaurant.

Cons:

Meget glatt gulv på badet.

2026-08-28 • via Nuitee
K
Kennedy • family_with_children • nz
9
2026-08-27 • via Nuitee
R
rudolf • solo_traveller • nz
8
2026-08-27 • via Nuitee
K
Kate • couple • nz
9
2026-08-26 • via Nuitee
S
Shivneet • solo_traveller • nz
10
2026-08-25 • via Nuitee
J
Judy • couple • nz
10
Ticked all the boxes - great place to stay
Pros:

Greeted by a lovely male in reception.
Room was lovely and comfortable.
Great shower pressure
Enjoyable Dinner at Restaurant

2026-08-24 • via Nuitee
A
ASHNA • family_with_children • nz
10
Luxurious and cozy stay
Pros:

Pools, breakfast and room layout
Very clean and comfortable

Cons:

No help with luggage to room.

2026-08-23 • via Nuitee
K
Kimberly • couple • us
10
2026-08-23 • via Nuitee
A
Amy • family_with_children • nz
10
Pros:

Everything - exceptional service cleanliness and amazing facilities

Cons:

Couldn’t fault anything

2026-08-19 • via Nuitee
J
Jacqueline • couple • au
8
2026-08-18 • via Nuitee
R
rui • family_with_children • cn
10
高层湖景套房，视野很好，早餐也很棒
Pros:

主动提供客房升级这点，我会推荐

Cons:

无

2026-08-17 • via Nuitee
A
Alexandra • solo_traveller • nz
9
Pros:

The rooms were a great size and the restaurant and heated pool are great.

Cons:

I think it needs a bit of an update in terms of bathroom and small details but it was very clean and comfortable

2026-08-17 • via Nuitee
S
scott • family_with_children • nz
6
Lovely room and facilities, but for what you pay there is poor attention to detail and skimping on small extras.
Pros:

Good size room and great pool facilities

Cons:

No lock on bathroom door.
Pods for Nespresso bent so wouldn’t fit in machine. No ice in ice trays.
We asked for linen to make up fold away bed, it was not there. Only 1 towel per person. No complimentary hot chocolate sachets for kids.
We were waiting to hear from reception about when our room would be ready and we weren’t contacted, only found it it was ready when we went back to reception.

2026-08-16 • via Nuitee
S
suriyapperuma • couple • au
10
2026-08-16 • via Nuitee
D
Dylan • couple • nz
7
Fair
Pros:

Everything was fine bar the room service, worst room service we have ever recieved

2026-08-16 • via Nuitee
P
paul • solo_traveller • nz
10
Pros:

Great stay. Lovely pkace and awesome staff

2026-08-15 • via Nuitee
C
Chantal • solo_traveller • nz
10
2026-08-15 • via Nuitee
M
Muath • solo_traveller • ae
10
2026-08-14 • via Nuitee