ANA Holiday Inn Sapporo Susukino by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (406 reviews)
Chuo-ku South 5 West 3-7 , Sapporo , JP
+81 11-512-5533

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Congested room layout

Categories

Cleanliness
7.51
Mention of mold in the bathtub and hair on the bed indicate cleanliness issues.
Service
8.98
Staff was noted as friendly and helpful, contributing positively to the experience.
Location
9.02
Many reviews highlight the excellent location with easy access to attractions.
Room Quality
7.97
Rooms were generally spacious and comfortable, though some felt congested.
Amenities
8
Basic amenities met expectations, though improvements in specifics were noted.
Value for Money
8.46
Reasonable pricing for the overall experience provided.
Food and Beverage
8.01
Breakfast received positive remarks, though some items could be improved.
Overall Experience
8.48
Overall satisfaction reflected in positive sentiments despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:57

Property Description

Convenient Location
Located just a 1-minute walk from Susukino Subway Station, the Holiday Inn ANA Sapporo Susukino offers easy access to popular attractions such as the Sapporo Clock Tower and Odori Park.

Modern Amenities
Enjoy the convenience of free WiFi, a 24-hour gym, and two on-site restaurants serving delicious local and international cuisine. The air-conditioned rooms are well-equipped with a flat-screen TV, fridge, and complimentary toiletries.

Exceptional Services
Experience top-notch services including concierge assistance, dry cleaning, and luggage storage at the 24-hour front desk. Treat yourself to local treats at the souvenir shops or unwind with a cocktail at Lounge Verde.

Experience comfort, convenience, and exceptional service at Holiday Inn ANA Sapporo Susukino. Book your stay now for a memorable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.

Parking size limits are as follows.
Height: under 4.9 feet
Length: under 15 feet
Width: under 5.6 feet
Weight: 1500 kg
Tire rim width: less than 5.2 feet

Parking is limited; if the parking is full, guests will be referred to parking spaces nearby.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.3
Based on 406 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
S
SUZUE • solo_traveller • jp
8
Cons:

u-nextなどのサブスクが見たかったです

2026-09-17 • via Nuitee
E
Emiko • solo_traveller • us
9
同上
Pros:

朝食しか頂いてないのですが。朝食のボルュームは、素晴らしいかったです。

Cons:

ランドルールームの改善をして頂きたいです。羽田のJAL city を参照してみるのも良いかもしれないです。

2026-09-15 • via Nuitee
U
Ulrich • solo_traveller • de
9
2026-09-14 • via Nuitee
S
Szu Yin • solo_traveller • tw
7
Cons:

入住第一天，ㄧ進到房間，有發現某一張床的床單被單上有一些黑點

2026-09-08 • via Nuitee
K
Kazuho • solo_traveller • jp
10
快適
Pros:

水回り、空調、シャワーカーテンがほぼ無臭だったこと、ビジネスホテルのこれらは大抵臭いのでびっくりしました

Cons:

意外と隣のカラオケ屋さん？の音が夜も聞こえること

2026-09-08 • via Nuitee
ユキノブ • solo_traveller • jp
10
今度は，家族と泊まりたい！
Pros:

スタッフの対応がとても丁寧で優しい。中心街でとても便利！

Cons:

特に無し。

2026-09-08 • via Nuitee
K
Keiji • solo_traveller • jp
8
2026-09-04 • via Nuitee
新本 • solo_traveller • jp
8
Cons:

便座が洗面台の淵に当たって上がりきらない所

2026-09-02 • via Nuitee
M
MASATO • solo_traveller • jp
7
2026-08-31 • via Nuitee
L
Leone • solo_traveller • us
10
Nice place to stay with a Gym and good Breakfast!
Pros:

Staff was extremely friendly and helpful. Breakfast was very good, quite the variety. Gym was a main reason for booking, other Hotels have fallen short with lack of gear or broken, ANA's Gym sufficiently equipped and in good nick for a decent workout.

Cons:

Not much, light switch at entry could have been nice.

2026-08-26 • via Nuitee
K
KUANYING • couple • tw
7
2026-08-21 • via Nuitee
N
Nogata • couple • jp
10
2026-08-20 • via Nuitee
大溝 • solo_traveller • jp
10
非常に良い
Pros:

場所がいい

Cons:

特になし

2026-08-19 • via Nuitee
B
Bear • solo_traveller • jp
9
2026-08-18 • via Nuitee
中山 • couple • jp
7
料金の事を比べるとドーミインの方が上です。
Pros:

食品豊富ですが、美味しさはいまいち。果物種類は少ない、いつも空お皿。

2026-08-12 • via Nuitee
N
nanami • solo_traveller • jp
8
お得でした
Pros:

スタッフが、親切でした

Cons:

今回はありません

2026-08-09 • via Nuitee
L
Lee Chin • family_with_children • gb
9
2026-08-09 • via Nuitee
M
MASAKI • couple • jp
8
2026-08-04 • via Nuitee
A
Akira • solo_traveller • jp
7
2026-08-02 • via Nuitee
Y
YOHEI • solo_traveller • jp
4
Cons:

禁煙ルームなのにタバコ臭かった

2026-07-25 • via Nuitee