ANA Holiday Inn Sapporo Susukino by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (292 reviews)
Chuo-ku South 5 West 3-7 , Sapporo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Congested room layout

Categories

Cleanliness
7.51
Mention of mold in the bathtub and hair on the bed indicate cleanliness issues.
Service
8.98
Staff was noted as friendly and helpful, contributing positively to the experience.
Location
9.02
Many reviews highlight the excellent location with easy access to attractions.
Room Quality
7.97
Rooms were generally spacious and comfortable, though some felt congested.
Amenities
8
Basic amenities met expectations, though improvements in specifics were noted.
Value for Money
8.46
Reasonable pricing for the overall experience provided.
Food and Beverage
8.01
Breakfast received positive remarks, though some items could be improved.
Overall Experience
8.48
Overall satisfaction reflected in positive sentiments despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:57

Property Description

Convenient Location
Located just a 1-minute walk from Susukino Subway Station, the Holiday Inn ANA Sapporo Susukino offers easy access to popular attractions such as the Sapporo Clock Tower and Odori Park.

Modern Amenities
Enjoy the convenience of free WiFi, a 24-hour gym, and two on-site restaurants serving delicious local and international cuisine. The air-conditioned rooms are well-equipped with a flat-screen TV, fridge, and complimentary toiletries.

Exceptional Services
Experience top-notch services including concierge assistance, dry cleaning, and luggage storage at the 24-hour front desk. Treat yourself to local treats at the souvenir shops or unwind with a cocktail at Lounge Verde.

Experience comfort, convenience, and exceptional service at Holiday Inn ANA Sapporo Susukino. Book your stay now for a memorable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.

Parking size limits are as follows.
Height: under 4.9 feet
Length: under 15 feet
Width: under 5.6 feet
Weight: 1500 kg
Tire rim width: less than 5.2 feet

Parking is limited; if the parking is full, guests will be referred to parking spaces nearby.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 292 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
T
Thanaporn • extended_group • th
10
คุ้มค่ามาก
Pros:

เดิน ช๊อป กิน เที่ยว สะดวกสบาย สะอาด พนักงานน่ารัก

2026-03-26 • via Nuitee
M
MASANARI • family_with_children • jp
8
Pros:

立地

Cons:

風呂のカーテンの臭い

2026-03-25 • via Nuitee
M
MASANARI • family_with_children • jp
7
2026-03-25 • via Nuitee
J
joseph • couple • ph
8
2026-03-23 • via Nuitee
R
Richard • extended_group • ph
8
2026-03-21 • via Nuitee
M
Mutsumi • couple • jp
9
満足
Pros:

お部屋が広くて快適で最高でした。
お風呂もトイレも広くて、居心地良すぎてもっと泊まっていたかった。

Cons:

アメニティがもう少し欲しかった。
前日に泊まったとこは、ロビーに入浴剤や化粧水、シャンプーも選べて充実していたので。
旅の疲れをとるのに、入浴剤置いてあると嬉しい

2026-03-18 • via Nuitee
B
Brendan • solo_traveller • au
7
Pros:

Good value for money.
Easy access to water refill (rather than wasting PET bottles.
Good convenience stores nearby.
In the heart of Susukino.

2026-03-17 • via Nuitee
T
Takaki • couple • jp
7
2026-03-17 • via Nuitee
神谷 • couple • jp
10
2026-03-13 • via Nuitee
S
Suzanne • couple • au
9
Pros:

Friendly helpful staff. Good location

Cons:

Nothing all good

2026-03-12 • via Nuitee
V
Virut • family_with_children • th
9
2026-03-11 • via Nuitee
P
Puangrat • extended_group • th
9
Pros:

ทำเลที่ตั้งสะดวกต่อการเดินทางมาก มีร้านอาหาร ร้านสะดวกซื้อที่สะดวกสบาย ใกล้กับทางลง subway, walkway, supermarket, shopping street และ nijo market

Cons:

ห้องแคบไปนิด วางกระเป๋าใบใหญ่ลำบาก ได้ห้องพักชั้น 3 เลยไม่เห็นวิวข้างนอก

2026-03-11 • via Nuitee
悦華 • solo_traveller • jp
10
2026-03-10 • via Nuitee
H
HAJIME • solo_traveller • jp
8
満足
Pros:

ロケーション、清潔さ

2026-03-08 • via Nuitee
M
MASANARI • family_with_children • jp
6
2026-03-07 • via Nuitee
K
KAITO • solo_traveller • jp
10
2026-03-03 • via Nuitee
T
tamio • solo_traveller • us
8
Pros:

looked forward to the breakfast every morning. We had a group of 14 people staying at the hotel and location was so awesome for all the group to go off on their own coz everything is within minutes walking

2026-03-02 • via Nuitee
M
Mary Rose Johana • couple • ph
10
2026-02-28 • via Nuitee
M
MIKA • couple • jp
10
2026-02-28 • via Nuitee
鳳秀 • couple • tw
9
Pros:

地點佳，早餐豐盛

2026-02-26 • via Nuitee