Hampton Inn Commerce/Novi

Hotels
Hampton Inn
9 (321 reviews)
169 Loop Road , Walled Lake , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Room Quality
Pool conditions
Towel availability

Categories

Cleanliness
8.46
Cleanliness was appreciated, but several reviews mentioned aspects that could be improved, such as dirty pool and lack of towels in the room.
Service
9.43
Overall sentiment about the service was positive, with mentions of friendly and helpful staff.
Location
9.47
Multiple reviews highlighted the convenience of the location, making it a strong point for the hotel.
Room Quality
8.42
Rooms received positive mentions for comfort and cleanliness, but some feedback indicated poor lighting and uncomfortable beds.
Amenities
8.95
Amenities like breakfast received positive feedback, but issues with the pool affected overall sentiment.
Value for Money
8.91
The hotel provides a reasonable experience compared to expectations, though some felt disappointed.
Food and Beverage
9.46
Breakfast was frequently noted as a positive aspect, with a variety of options.
Overall Experience
8.93
Despite some drawbacks, the overall stay was perceived positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:08

Property Description

Luxurious Accommodations
Experience comfort like never before with our signature Cloud Nine beds and in-room microwaves and refrigerators.

Recreational Activities
Explore the great outdoors with a variety of activities such as swimming, hiking, fishing, and boating at Kensington Metropark, just a short drive away.

Convenient Amenities
Start your day right with a complimentary daily breakfast, stay connected with in-room wireless internet, and keep up with your fitness routine at our on-site fitness center and indoor swimming pool.

Book your stay at the Hampton Inn Detroit-Novi at 14 Mile Road now for an unforgettable experience!

Important information:

Please be advised that the hotel will be undergoing renovations from 1 November 2017 - 28 February 2018. Please contact the property directly for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 321 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
T
Thiago couple br
9
2026-04-02 via Nuitee
P
Porscha extended_group us
10
Pros:

I liked the excellent customer service.

2026-04-02 via Nuitee
Z
Zayadein couple jo
9
A place where you have good breakfast
Pros:

Location

Cons:

Rooms don’t have safes

2026-03-30 via Nuitee
H
HAIDER family_with_children us
10
2026-03-28 via Nuitee
P
Pascal solo_traveller fr
9
Pros:

Proximity with office

2026-03-17 via Nuitee
D
Donald solo_traveller us
9
2026-03-10 via Nuitee
M
Mackenzie family_with_children us
8
Pros:

Fairly clean

2026-01-27 via Nuitee
S
Samantha couple us
4
Pros:

The location.

Cons:

The pool was cloudy and disgusting, the employee who checked me in was rude and on her cell phone taking a personal call while checking me in. I wanted a room on thw top floor and was told they couldn't accommodate that, she did not even check before answering. The manager at check out disnt acknowledge me at all, took my room keys and walked away so I had no idea if we were all set. Our room had ice on the inside of the glass and on top of the windowsill. Over all it was a place to stay just not what we were expecting.

2026-01-26 via Nuitee
M
Matthew family_with_children us
10
We were happy with your facility
Pros:

Bed was really nice, shower and available soap was really good.

Cons:

Lighting could be better

2026-01-22 via Nuitee
J
Jaydon extended_group us
8
Had a great weekend with my buddies and had a nice place to lay my head at night
Pros:

Area it was in was convenient

Cons:

Nothing

2026-01-20 via Nuitee
K
Karole family_with_children us
10
Pros:

breakfast was great..we had a very short stay, but the staff was very accomadating after a 4 hour flight delay and late arrival.

Cons:

building was very warm

2026-01-19 via Nuitee
L
Lateya couple us
1
It was ghetto and dirty
Pros:

Nothing

Cons:

Everything

2026-01-19 via Nuitee
D
Denise solo_traveller us
7
Overall it was a good stay.
Pros:

Good; nice variety of food options

Cons:

The driveway wasn’t cleared of the snow and I got stuck! When I finally got free I had to go to the driveway next door to get through!

2026-01-18 via Nuitee
R
Rebecca family_with_children us
7
2026-01-07 via Nuitee
G
Grace couple us
10
2026-01-05 via Nuitee
M
Mindy family_with_children us
10
The hotel where I liked to stay with everything is so clean.
Pros:

Cleanliness

Cons:

Needs higher toilet in the bathroom (too low).

2025-12-15 via Nuitee
K
kayla couple us
10
Pros:

The staff were beyond amazing and helpful. Many options for breakfast and room were very nice.

2025-12-12 via Nuitee
M
Marta solo_traveller us
9
2025-11-26 via Nuitee
J
JeanneBean8 solo_traveller us
10
2025-11-24 via Nuitee
L
Lorenz family_with_children us
3
Pros:

Comfortable beds nice clean room

Cons:

Wi-Fi wouldn't connect even after I asked for help. Pool was dirty and cloudy the pool was also cold and so was the pool room

2025-11-03 via Nuitee