Park Regis City Quays

Hotels
8.2 (2204 reviews)
6 Lake Street , Cairns , au

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Poor pillow quality
Noisy air conditioning
Lack of food options
Some cleanliness concerns

Categories

Cleanliness
7.91
A mix of positive feedback about cleanliness but also reports of issues in some rooms.
Service
9.38
Staff were friendly and helpful in multiple reviews.
Location
8.92
Multiple reviews highlight the great location close to various attractions.
Room Quality
7.37
Some complaints about pillows and mattress quality, yet others found rooms spacious.
Amenities
7.9
Basic amenities met some needs, but some guests noted the lack of a restaurant.
Value for Money
8.36
Generally good value for the amenities offered, but some felt prices were high.
Food and Beverage
6.91
Some mentioned lack of food options, hence the lower rating.
Overall Experience
8.88
A range of experiences led to a generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:16

Property Description

Modern Accommodations and Prime Location
Park Regis City Quays offers modern, self-contained apartments and hotel rooms in a prime location near key attractions like the Reef Hotel Casino and Cairns Marina. Enjoy free WiFi access in all units for your convenience.

Rooftop Pool and On-Site Tour Desk
Unwind by the rooftop pool or seek adventure with the help of the on-site tour desk. Explore the stunning reefs and rainforests of the region, knowing you have a comfortable base to return to at City Quays.

Convenient Access to Cairns' Best
With the harbour foreshore, restaurants, casino, and marina just a short walk away, experience all that Cairns has to offer right at your doorstep. Don't forget to visit the nearby Blue Sky Brewery, located a mere 50 meters from the hotel.

Book now to experience the best of Cairns at Park Regis City Quays.

Important information:

A credit card guarantee is required at time of booking. Please note that the hotel will process the full accommodations charge onto your nominated credit card 48 hours prior to arrival. The Hotel reserves the right to cancel bookings made on a declined credit card. All nonrefundable, pre-paid rates will be charged upon booking.

Please note that reception opening hours are as follows:
Monday to Sunday: 08:00 to 19:00
Public Holidays: 09:00 to 17:00
Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance during reception opening hours. Contact details can be found on the booking confirmation.

Please note that luggage storage is available at a surcharge.

Please note that a 0.8% surcharge applies for payments with Visa, Mastercard and BankCard credit cards. Please note that a 3.35% surcharge applies for payments with bank issued American Express credit cards and a 3.5% surcharge applies for American Express and Diners Club credit cards. These surcharges are strictly nonrefundable. Payments by cash or debit card do not attract transaction fees. Please note that these rates may be subject to change without prior notice.

Please note that there will be no daily room servicing on all Australian Public Holidays.

Please note that guests receive Unlimited Wi-Fi free within the room fore up to 5 devices.

Please note that this property will not be serviced for the duration of your stay.

From the 29th September for 4 weeks, some repairs will be taking place on the room top. Please be advised there will be a noise disturbance Monday to Friday during the hours of 9am & 4pm. The pool & BBQ Area will still accessible during this periodGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.2
Based on 2204 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.88
G
Grant • solo_traveller • nz
8
Pros:

Location

2026-08-22 • via Nuitee
T
Tristan • solo_traveller • au
9
2026-08-21 • via Nuitee
C
Cynthia • solo_traveller • au
9
Amazing stay and the staff are really nice
Pros:

Sufficient pillow and great bed, which allows me to sleep comfortably even on the first night. Amazing location as well, there are night markets, restaurants, and supermarkets nearby all within walking distance.

Cons:

Very trivial: no chopsticks

2026-08-21 • via Nuitee
L
Lee-Anne • solo_traveller • au
9
Pros:

The location was very good to get to many dining options. This was our 3rd time staying at this property & would stay again without hesitation.

Cons:

The only improvements would be a coffee machine & a BBQ on the balcony.

2026-08-20 • via Nuitee
C
Craig • solo_traveller • au
1
Don’t stay there
Pros:

Air conditioning didn’t work - found blood on my pillow - the front desk staff member male spent more time texting on the phone whilst checking me in

Cons:

As above very poor didn’t like it all

2026-08-19 • via Nuitee
C
Christina • solo_traveller • au
4
Not so comfortable bed coz of bed bugs
Pros:

Great location

Cons:

I was bitten by bed bugs and the curtains smells like food

2026-08-17 • via Nuitee
C
Corinna • couple • de
7
Good stay
Pros:

Big apartment with washing machine. No view. Location is ok.

Cons:

We got stuck in the elevator. But help was quick. No restaurant on side.

2026-08-16 • via Nuitee
I
Isabel • couple • au
10
Awesome.
Pros:

We had an apartment with a kitchen and a lovely balcony.

Cons:

There was nothing we didn’t like. Everything was perfect.

2026-08-15 • via Nuitee
E
Emily • couple • au
5
No aircon, room like a motel.
Pros:

After hours check in was good. Parking good. Comfortable bed.

Cons:

Aircon did not work. Room somewhat outdated, felt like a motel.

2026-08-15 • via Nuitee
R
Richard • couple • au
8
2026-08-15 • via Nuitee
R
Rachelle • solo_traveller • au
7
2026-08-14 • via Nuitee
J
Joseph • family_with_children • au
9
A spacious, well-equipped hotel in a convenient location with friendly and helpful staff.
Pros:

The hotel was in a great location, making it easy to access nearby attractions, restaurants, and transport. The room was spacious, comfortable, and well equipped with everything needed for a pleasant stay. The staff were friendly, welcoming, and helpful throughout our visit. Overall, it was a very enjoyable experience, and I would happily stay here again.

2026-08-14 • via Nuitee
T
Tisha • solo_traveller • au
10
2026-08-14 • via Nuitee
T
TANIA • couple • au
8
Clean and tidy with a good sized bathroom
Pros:

Good size bathroom

Cons:

The location was okay but would prefer closer to the Esplanade

2026-08-14 • via Nuitee
J
joseph • couple • au
7
Value for money
Pros:

Location was good

Cons:

Room smelt a bit musky

2026-08-13 • via Nuitee
P
Paul • solo_traveller • au
10
Affordable N Mordern
Pros:

Price
Clean
Neat n tidy
Appliances good and clean
Modern

Cons:

I have nothing bad to say

2026-08-11 • via Nuitee
K
Kim • extended_group • au
8
Pros:

Location

Cons:

Pop

2026-08-10 • via Nuitee
M
Michelle • couple • au
8
Very happy with our stay.
Pros:

Great rooms. Good facilities.

Cons:

Nothing

2026-08-10 • via Nuitee
B
Belinda • couple • au
8
2026-08-10 • via Nuitee
D
Debbie • couple • au
9
2026-08-07 • via Nuitee