Park Regis City Quays

Hotels
•
Independent
8.2 (1951 reviews)
6 Lake Street, Cairns, Queensland, 4870 , Cairns , AU
61-07-4042 6400

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Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Snorkeling nearby
Sailing nearby
Scuba diving nearby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Poor pillow quality
Noisy air conditioning
Lack of food options
Some cleanliness concerns

Categories

Cleanliness
7.91
A mix of positive feedback about cleanliness but also reports of issues in some rooms.
Service
9.38
Staff were friendly and helpful in multiple reviews.
Location
8.92
Multiple reviews highlight the great location close to various attractions.
Room Quality
7.37
Some complaints about pillows and mattress quality, yet others found rooms spacious.
Amenities
7.9
Basic amenities met some needs, but some guests noted the lack of a restaurant.
Value for Money
8.36
Generally good value for the amenities offered, but some felt prices were high.
Food and Beverage
6.91
Some mentioned lack of food options, hence the lower rating.
Overall Experience
8.88
A range of experiences led to a generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:16

Property Description

Welcome to Park Regis City Quays, your perfect retreat in the heart of Cairns!

Recreational Paradise
Dive into relaxation at our outdoor pool or soak in stunning views from our terrace. Whether you're looking to unwind or recharge, our amenities cater to your every need.

Comfort at Your Fingertips
Experience our 66 air-conditioned rooms, equipped with modern conveniences such as refrigerators, LCD televisions, and private balconies. Enjoy seamless connectivity with complimentary Wi-Fi and immerse yourself in your favorite music using iPod docking stations.

Convenient Services
Take advantage of our express check-out, dry cleaning, and luggage storage options. With easy access to local attractions and a roundtrip airport shuttle (additional fee), your comfort and convenience are our top priorities.

Book your stay today for a memorable Cairns experience!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 1951 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.88
C
Caroline • couple • au
8
Very rejaxing
Pros:

The rooms and location

Cons:

No replenishing of dish washing liquid.

2026-06-27 • via Nuitee
M
Moses • couple • au
6
Great place to stay
Pros:

Room was comfortable

Cons:

Nil

2026-06-26 • via Nuitee
A
Alexander • solo_traveller • au
8
2026-06-26 • via Nuitee
G
Gregory • solo_traveller • au
10
2026-06-25 • via Nuitee
V
vera • couple • au
8
2026-06-24 • via Nuitee
L
Lesley • solo_traveller • au
9
2026-06-23 • via Nuitee
J
James • couple • au
7
Pros:

Everything was fine. Great location.

Cons:

Found that we shared a locked small foyer with another room. It felt a bit weird.

2026-06-22 • via Nuitee
D
Dereece • couple • au
10
2026-06-22 • via Nuitee
S
Sharni • solo_traveller • au
7
Pros:

Great location and room was clean.

Cons:

Air conditioning did not work so it was quite hot.

2026-06-20 • via Nuitee
S
Sharni • couple • au
8
2026-06-20 • via Nuitee
J
Jo • couple • au
7
I had a pleasant stay and the bed and pillows were very comfortable
Pros:

Convenient location to shops and cafes

Cons:

Small reception area a lot of people and luggage.

2026-06-20 • via Nuitee
A
Alfina • extended_group • au
9
Great place
Pros:

Clean and tidy

Cons:

Nothing

2026-06-20 • via Nuitee
M
mccallum • couple • au
9
2026-06-16 • via Nuitee
K
Kim • couple • au
8
2026-06-12 • via Nuitee
W
Wanderer144359 • NONE • Australia
10
Excellent Place to stay
Pros:

Excellent location - walk to all the main attractions in town. Ask for executive room as they are privately owned and best maintained by far.

2026-06-10 • via Tripadvisor
D
David • family_with_children • au
4
Pros:

Great location

Cons:

$15 for parking
Micro managed
Bombarded by spam email and text a week prior to arrival demanding a pre-check in and photo I. D. upload.
Will never stay here again.

2026-06-08 • via Nuitee
K
kum chuan • solo_traveller • sg
8
Cairns 2026
Pros:

Good Location to everywhere! Room are functional and clean ! Front desk staff are efficient and helpful.

Cons:

No View! There is a big wall around it. balcony is tiny! Looks like a student accomodation before.

2026-06-07 • via Nuitee
W
Wendy • solo_traveller • au
9
Pros:

Stayed for the location. Room was adequate for my one night.

Cons:

Being up on a higher level. Had what I needed.

2026-06-07 • via Nuitee
K
kum chuan • solo_traveller • sg
8
2026-06-07 • via Nuitee
M
Michael • solo_traveller • au
8
Pros:

Location

Cons:

NA

2026-06-07 • via Nuitee