Park Regis City Quays

Hotels
•
Independent
8.2 (1951 reviews)
6 Lake Street, Cairns, Queensland, 4870 , Cairns , AU
61-07-4042 6400

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Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Snorkeling nearby
Sailing nearby
Scuba diving nearby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Poor pillow quality
Noisy air conditioning
Lack of food options
Some cleanliness concerns

Categories

Cleanliness
7.91
A mix of positive feedback about cleanliness but also reports of issues in some rooms.
Service
9.38
Staff were friendly and helpful in multiple reviews.
Location
8.92
Multiple reviews highlight the great location close to various attractions.
Room Quality
7.37
Some complaints about pillows and mattress quality, yet others found rooms spacious.
Amenities
7.9
Basic amenities met some needs, but some guests noted the lack of a restaurant.
Value for Money
8.36
Generally good value for the amenities offered, but some felt prices were high.
Food and Beverage
6.91
Some mentioned lack of food options, hence the lower rating.
Overall Experience
8.88
A range of experiences led to a generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:16

Property Description

Welcome to Park Regis City Quays, your perfect retreat in the heart of Cairns!

Recreational Paradise
Dive into relaxation at our outdoor pool or soak in stunning views from our terrace. Whether you're looking to unwind or recharge, our amenities cater to your every need.

Comfort at Your Fingertips
Experience our 66 air-conditioned rooms, equipped with modern conveniences such as refrigerators, LCD televisions, and private balconies. Enjoy seamless connectivity with complimentary Wi-Fi and immerse yourself in your favorite music using iPod docking stations.

Convenient Services
Take advantage of our express check-out, dry cleaning, and luggage storage options. With easy access to local attractions and a roundtrip airport shuttle (additional fee), your comfort and convenience are our top priorities.

Book your stay today for a memorable Cairns experience!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 1951 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.88
B
Brown • couple • au
10
Great place to stay
2026-03-06 • via Nuitee
V
Vidanelage • couple • au
6
2026-03-05 • via Nuitee
G
George • family_with_children • gb
10
Pros:

Perfect location 😄

Cons:

Nothing

2026-03-04 • via Nuitee
G
Geoffrey • solo_traveller • au
8
2026-03-03 • via Nuitee
B
Bella • couple • au
10
2026-03-02 • via Nuitee
K
Kahleana • family_with_children • au
7
Pros:

Location in city centre and close to esplande

2026-03-01 • via Nuitee
H
Heather • extended_group • au
4
Cons:

Had stayed there before and it was great but not this time very disappointed it was very tired and dirty.

2026-02-26 • via Nuitee
F
Feiloakitau • couple • au
9
2026-02-25 • via Nuitee
A
Anis • couple • au
9
perfect
Pros:

awesome location nice and clean rooms beautiful pool and views lovely staff service

Cons:

met all expectations

2026-02-25 • via Nuitee
J
Jalaya • couple • au
10
Amazing, relaxing
Pros:

Was clean, Staffs were friendly. Approachable

Cons:

Everything was perfect. A perfect Stay

2026-02-24 • via Nuitee
S
Stephen • solo_traveller • us
9
2026-02-23 • via Nuitee
B
Bowen • solo_traveller • au
8
2026-02-23 • via Nuitee
C
Chantz • family_with_children • au
10
2026-02-22 • via Nuitee
D
dedwards795 • NONE • Toronto, Ontario
8
Great Sleep
Pros:

The location was great and very close to the CBD and Marina. It was very hot and the AC was great! Bed quality was really good and had great sleeps. Unfortunately I arrived early and couldn't check in a few hours earlier. The staff was very helpful with restaurant recommendations.

2026-02-19 • via Tripadvisor
D
Debra • extended_group • au
10
2026-02-14 • via Nuitee
T
Tash • family_with_children • au
8
2026-02-14 • via Nuitee
D
Denise • family_with_children • ca
8
Great Location
Pros:

The air conditioning was great. Comfy beds and pillows.

Cons:

I had to go through multiple doors to get to my room. The sink wasn't in the bathroom but rather the living room area.

2026-02-13 • via Nuitee
B
brian • solo_traveller • au
9
Good and quiet
Pros:

Spacious and close to everything

Cons:

Extra cost for parking

2026-02-13 • via Nuitee
E
Ernst • solo_traveller • au
8
Good location, clean and comfy will be back
Pros:

Love the bed very comfy

Cons:

Broken power point in kitchenette

2026-02-12 • via Nuitee
M
Maria • couple • au
8
Pros:

The location of this property was perfect for us, close to cafes restaurants in town. It was clean comfortable and we will definitely be staying here again on our next visit to Cairns.

2026-02-12 • via Nuitee