Best Western Historical Inn

Hotels
•
Best Western
8.2 (598 reviews)
2010 North Ponce De Leon Boulevard , St. Augustine , us

listing image 1
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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly front desk staff
Comfortable beds
Cons:
Inconsistent cleanliness
Limited breakfast options
Parking issues

Categories

Cleanliness
7.28
Multiple reports of unclean sheets and dirty areas in the room.
Service
8.75
Staff was generally helpful, though experiences varied.
Location
8.29
Convenient location for downtown access, but some found it distant from attractions.
Room Quality
7.74
Rooms were comfortable but required repairs and cleanliness issues noted.
Amenities
8.27
Breakfast offerings were limited, with some positive feedback on cleanliness.
Value for Money
8.73
Considered reasonably priced for the overall experience.
Food and Beverage
7.78
Breakfast quality was criticized, with limited options available.
Overall Experience
8.75
Enjoyable stay despite some issues; positive feelings noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:54

Property Description

Outdoor Pool and Free Wi-Fi
Enjoy a refreshing dip in the outdoor pool and stay connected with complimentary Wi-Fi throughout the property.

Continental Breakfast and In-Room Amenities
Start your day right with a delicious continental breakfast and unwind in rooms equipped with a fridge, coffee maker, and cable TV.

Hot Tub and Convenient Location
Relax in the hot tub on the sun deck, take advantage of the poolside seating, and explore nearby attractions like the Castillo de San Marcos and the Alligator Farm.

Book now to experience the perfect blend of comfort and convenience at the Best Western Historical Inn!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10.65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 598 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
I
Ida • couple • us
8
Buena
Pros:

Limpio y el trato del gerente muy amable

Cons:

La empleada de front desk no tiene buena actitud

2026-01-29 • via Nuitee
F
Faustino • family_with_children • us
7
Clean room but stay away from the breakfast.
Pros:

The room was clean and the beds were comfy.

Cons:

Roaches around the yogurt machine at the continental breakfast and no free shuttle to the historic district.

2026-01-26 • via Nuitee
S
Shirley • couple • us
10
2026-01-19 • via Nuitee
S
Samantha • couple • us
10
2026-01-19 • via Nuitee
J
Jill • family_with_children • us
10
2026-01-19 • via Nuitee
Y
Yerac • family_with_children • us
7
2026-01-16 • via Nuitee
M
Marlene • family_with_children • us
1
Pros:

Nada del hotel no aparecía el pago el parqueo lleno de agua con olor a fosa los cuartos bien sucio el baño lleno de pelo como si se hubieran afeitado eran 2 habitaciones iguales de sucio y una tenía tremendo olor a cloro

Cons:

Nada el desayuno orrible muy mala calidad yla impresión al llegar al hotel orrible estuvimos 2 familias esperando 4 horas para que apareciera el pago de las 2 agitación perdimos los tour qué habíamos comprado una experiencia fatal

2026-01-15 • via Nuitee
S
Sindy • extended_group • us
10
Pros:

Ubicación es buena, desayuno bueno hay opciones según los gustos.

2026-01-14 • via Nuitee
C
Cristina • family_with_children • it
1
Cons:

Avevamo prenotato una camera ma quando siamo arrivati non avevano più la camera disponibile senza neanche comunicarlo!!

2026-01-13 • via Nuitee
F
Francia • extended_group • us
9
2026-01-10 • via Nuitee
I
Ida • solo_traveller • us
8
Buena
Pros:

Muy limpio y la ubicación

Cons:

La persona que está en el front desk su actitud. El gerente muy amable y trato de arreglar la situación.

2026-01-06 • via Nuitee
I
Ida • couple • us
8
Buena
Pros:

Muy limpio

Cons:

Los que hace el mantenimiento tienen que tener precaución la puerta la dejaron abierta

2026-01-06 • via Nuitee
C
Claudia • extended_group • us
9
Front desk staff was very helpful and provided great recommendations for getting into downtown. Location was a little bi
Pros:

Staff was amazing. Room was nicely decorated.

Cons:

Our particular room needed a few repairs but nothing major. An upgrade to detachable shower heads would have been nice.

2026-01-05 • via Nuitee
M
Moraima • couple • us
10
Pros:

Ha sido unos de los mejores en que he estado

Cons:

Nada

2026-01-02 • via Nuitee
L
Lynn • family_with_children • us
4
Pros:

Manager

Cons:

Was not clean, sheet put on upside down and dirty. The other bed had greasy hand print. Dirt in corners of room. Shower floor did not look clean. No parking available. Told to park in another lot behind another building. No parking there. Had to argue with woman to park in front of hotel. She told me might get towed. I paid 15.00 to park. In morning 2 other people parked in front also. Nobody at desk to check out wanted a receipt. Awful

2026-01-02 • via Nuitee
M
Moraima • family_with_children • us
10
2026-01-02 • via Nuitee
C
CAROLYN • couple • us
10
Pros:

I was within walking distance to downtown. The room was exceptionally clean. Everything was perfect!!

2025-12-31 • via Nuitee
G
Guillermo F • couple • us
9
2025-12-30 • via Nuitee
B
Ben • couple • us
5
Pros:

Location

Cons:

Breakfast was not good sausage was very fatty and not cooked well

2025-12-29 • via Nuitee
T
Tracie • couple • us
8
Great & affordable option just outside of the city that allows for a relaxing night after a busy day
Pros:

the make your own waffles were delicious! Nice variety of breakfast foods.
The rooms were very clean. No mold and mildew in the shower. Floors were extremely clean.
The bed linens were clean and comfy the towels were soft and fresh
The front desk staff was friendly and accommodating

Cons:

The toaster ran a little hot so you had to watch it as to not burn your bagel
The water faucet in the shower turned all the way around so it was very difficult to get the temperature of the water in a good spot. then if any other water was used, (toilet, sink) it significantly changed the shower temp and it was VERY difficult to change the temp while in the shower
We thought that the batteries were dead in the TV remote. But after receiving new batteries from the front desk, realized that it was just the box being so far back and behind the TV. We pulled it out, put the old batteries back in the remote and returned the new batteries to the front desk at check out.
Our room did not have any outlets on the wall where the bed was. there was a USB bank with a long cord that reached one side of the bed but you had to unplug the lamp to plug it in.

2025-12-28 • via Nuitee