Hotel Panorama

Hotels
Vinuales
8.4 (111 reviews)
11/13 Rue Sainte-Marie - BP85, Lourdes, Hautes-Pyrenees, 65103 , Lourdes , FR

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Gift shops or newsstand
Shopping on site
Conference space
Golfing nearby
Downhill skiing nearby
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location near the sanctuary
Cons:
Bad odors in the bathroom
Old room conditions

Categories

Cleanliness
7.68
Reported bad odors in bathroom and food smell.
Service
9.65
El Servicio de atención fue muy bueno, muy amables.
Location
9.19
El Hotel está muy cerca del Santuario.
Room Quality
7.14
Old rooms, rooms need updating.
Amenities
8.57
Standard quality for this hotel tier.
Value for Money
8.13
Standard quality for this hotel tier.
Food and Beverage
8.18
Standard quality for this hotel tier.
Overall Experience
8.65
A good stay overall, though not as exciting as expected.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:52

Property Description

Discover comfort and convenience at Hotel Panorama, where every stay promises memorable moments in the heart of Lourdes.

Exceptional Dining
Savor delightful regional cuisine at our on-site restaurant, Le Panorama, and enjoy a range of refreshments at our vibrant bar and lounge. Start your day with a hearty buffet breakfast available daily for a refreshing start.

Convenient Amenities
Stay connected with complimentary wireless internet throughout the hotel. Our 24-hour front desk is here to ensure a seamless experience, along with self-parking for your convenience (subject to charges).

Comfortable Accommodations
Retreat to one of our 106 well-appointed guestrooms featuring minibars and satellite programming. Enjoy the luxury of private bathrooms equipped with complimentary toiletries and the comfort of free local calls.

Don’t miss your chance to stay at this exceptional hotel – book your experience at Hotel Panorama today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 7.68
Service: 9.65
Location: 9.19
Room Quality: 7.14
Amenities: 8.57
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.65
C
Carlos Alberto
8
Pros:

El Servicio de atención fue muy bueno, muy amables. El Hotel está muy cerca del Santuario, tiene estacionamiento de pago a 200 mts.
Lo malo el olor a comida a pesar de estar 4 pisas arriba, y el mal olor que hay en el baño.

2025-09-25 via Nuitee
W
Wafaa friends
2
Pros:

Old rooms, rooms need updating.

2025-08-29 via Nuitee
A
Anna Lissa family
10
Pros:

very kind and helpful fromt desk staff

2025-08-12 via Nuitee
S
Samson
10
Pros:

The best hotel we have ever been to

2025-07-26 via Nuitee
V
Verified traveler
6
Pros:

It was not exciting as picture showed. It was okay to stay there.

2025-07-24 via Nuitee
M
Marcia family
10
Pros:

Wonderful staff. Very hospitable

2025-07-02 via Nuitee
C
Carlos partner
10
Pros:

The panorama hotel was fantastic. The staff was friendly and helpful. We went to visit the Our Lady of Lourdes grounds. It was the closest to the entrance. We tried the breakfast buffet but it wasn’t great.

2025-06-14 via Nuitee
S
Sean
6
Pros:

Thought breakfast was included but then was charged on checkout. A bit expensive.

2025-05-12 via Nuitee
E
Eric
10
Pros:

Overlooks part of the Grotto and is a short walking distance awat

2025-05-03 via Nuitee
G
gina partner
2
Pros:

Booked a room 2 persons and surprise my breakfast was for one paid extra plus town tax double buffet paid booked for 2 but have to paid extra dinner the buffet only 3 choices uhhh awful breakfast coffee from a machine a 3 choices awful

2025-04-30 via Nuitee
Z
Zoila partner
10
Pros:

Excellent!!

2025-04-20 via Nuitee
B
Brigido partner
10
Pros:

Convient, safe, walkable

2025-03-24 via Nuitee
L
Lars family
10
Pros:

Staff was absolutely wonderful. Would definitely recommend this place.

2025-03-21 via Nuitee
J
Jaroslaw
2
Don't recommend it
Pros:

Check in should be at 2pm. At 2pm we've been told that room isn't ready because they are busy. After arguing with manager who was saying that check in is FROM 2pm. So you can even get your room at midnight and it's ok according to management words. Finally we get room at 2.30pm. Breakfast is extra paid and it was the poorest breakfast we ever had. If you like cold scrambled eggs, red cabbage, cereals with cold milk, two chees, two different hams and tomatos served with green tomato stalks you wil love your stay. Also in the room we found one spider, one other insect and mould in the bathroom

2025-03-12 via Nuitee
T
Timothy
10
Pros:

A nice room, quiet, very close to basilica, great breakfast, friendly staff

2025-03-02 via Nuitee
J
Jerome partner
4
Pros:

For a 4 stars hotel it is a joke
Rooms are ridiculously small, noise propagates across walls
27€ buffet is expensive for limited choice and extremely poor quality

2025-02-19 via Nuitee
M
MITOS
10
Pros:

Wonderful all is well. I will always book mu Hotel in Panorama whenever i go to Lourdes.

2025-02-08 via Nuitee
D
Dinah
10
Pros:

The hotel is a couple of feet from the Sanctuary. Central location. Great staff.

2025-02-06 via Nuitee
S
Susan family
8
Pros:

The view from our balcony room were outstanding

2025-02-02 via Nuitee
A
Alfred Dominic family
6
Pros:

Not really a four star property- very cramped rooms, not maintained well, no amenities apart from soap and shampoo dispensers

2025-01-08 via Nuitee