Hôtel Saint Sauveur

Hotels
8.3 (1874 reviews)
9, Rue Sainte Marie , Lourdes , fr

Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cold meals
Dated hallways

Categories

Cleanliness
7.99
Generally praised, but some reviews noted issues with cold food.
Service
8.76
Many reviews complimented the helpful and friendly staff.
Location
9
Consistently highlighted for its proximity to the sanctuary and ideal location.
Room Quality
8.45
Rooms were described as clean and comfortable.
Amenities
7.98
Basic amenities were satisfactory, but noted some areas for improvement.
Value for Money
8.24
Considered good value for the location and services offered.
Food and Beverage
7.49
Food quality received mixed reviews with some complaints about temperature.
Overall Experience
8.46
Overall satisfaction with many guests expressing the intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:24

Property Description

Convenient 3-Star Accommodation: Hôtel Saint Sauveur offers comfortable 3-star accommodation right next to the shrines, making it a convenient choice for travelers.

Dining and Leisure Facilities: Enjoy a delightful culinary experience at the on-site restaurant serving French and International cuisine, relax at the bar under a charming glass roof, and treat yourself to a variety of options at the tea room and ice cream parlour.

Exciting Nearby Attractions: With ski stations like Hautacam, Cauterets, and Luz-Ardiden just a short drive away, as well as the famous Col du Tourmalet within reach, Hôtel Saint Sauveur offers easy access to exciting outdoor activities for guests.

Book your stay at Hôtel Saint Sauveur now to experience comfort, convenience, and leisure all in one place.

Important information:

Group bookings : a deposit of 30% is required at least 60 days before arrival - nonrefundable prepayment in case of modification or cancelation.
The hotel requests :
- a definitive rooming list 15 days before arrival
- payment of the balance 14 days before arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LDE

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1874 reviews
Cleanliness: 7.99
Service: 8.76
Location: 9
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.24
Food and Beverage: 7.49
Overall Experience: 8.46
R
Rodolfo Barchi family_with_children ec
9
Excelente hotel junto al Santuario de Lourdes
Pros:

Excelente ubicación junto al Santuario de Lourdes, un hotel muy cómodo y sus habitaciones también, además cuenta con un desayuno muy bueno y en la noche su restaurant ofrece excelentes opciones.

2026-04-04 via Nuitee
L
Laurence C. couple fr
8
Bon rapport qualité prix.
Pros:

L'emplacement, l'accueil, la gentillesse du personnel.

Cons:

Le 2e étage car on ne pouvait pas laisser la fenêtre ouverte la nuit à cause du camion poubelle.

2026-04-03 via Nuitee
L
Lucio Vincenzo family_with_children it
8
Cons:

Mi aspettavo frutta fresca e prodotti di migliore qualità

2026-04-03 via Nuitee
J
John couple ie
5
Location excellent, but would seek another propert next time
Pros:

Location, cafe, heat

Cons:

Carpet, dirty in room 332 with smell, noise from rubbish collections, food deliveries underneath window from 6am…
I struggle with bars on windows.
Bed not comfortable, paint on hallways to room very shabby & peeling from wall .

2026-04-03 via Nuitee
H
HOA couple fr
8
Pros:

Pas assez de choix !

Cons:

Petit déjeuner

2026-04-03 via Nuitee
A
Ayimin solo_traveller fr
8
2026-04-02 via Nuitee
C
christian couple fr
10
Agréable
Pros:

L emplacement l acceuil propreté

2026-04-02 via Nuitee
.
.Jacques couple fr
10
2026-04-02 via Nuitee
M
Massimiliano couple it
6
2026-04-01 via Nuitee
A
Andra H wimal extended_group gb
8
Breakfast nee to improve
2026-04-01 via Nuitee
D
Domenico family_with_children it
9
Pros:

Perfect location, very close to the Sanctuary. The rooms were clean and comfortable. The staff was friendly and helpful. Breakfast was fine as well

Cons:

To be honest, I can't complain about much. However, there is one thing I would mention. The self-service coffee from the coffee machine was not that great and, as an Italian, I really struggled with that

2026-04-01 via Nuitee
S
silvestre couple it
8
Hotel ottimo come posizione
Pros:

Ordinata pulita ospitale pozione ottimale

Cons:

Colazione pranzo e cena

2026-04-01 via Nuitee
S
Santiago family_with_children es
10
Pros:

Todo, la comida excelente.

2026-03-31 via Nuitee
L
lisa family_with_children it
8
Pros:

Posizione ottima . Struttura accogliente e camere ampie ristrutturate in modo funzionale

Cons:

Unica pecca: nel bagno, ben adattato per eventuale uso disabili, c'era un solo dispenser di sapone posizionato nella doccia (quindi suggerirei di aggiungerne un altro per il lavandino)

2026-03-31 via Nuitee
F
Félix couple es
8
2026-03-31 via Nuitee
A
Albert extended_group gb
8
2026-03-30 via Nuitee
A
Albert couple gb
9
Lovely
Pros:

Location and staff they are very polite and helpful

Cons:

Nothing in particular

2026-03-30 via Nuitee
F
Federica couple it
9
2026-03-30 via Nuitee
J
jocelyne couple fr
7
Pros:

Gentillesse du personnel

Cons:

La nourriture bas de gamme

2026-03-30 via Nuitee
M
Ma.Charito couple ie
8
Pros:

The Hotel is very near to the Grotto.It is also clean.

Cons:

It took forever to flush a toilet.
Poor quality of the pillows.

2026-03-30 via Nuitee