Hilton Warsaw City Hotel

Hotels
Hilton Hotels & Resorts
8.8 (2874 reviews)
Grzybowska 63 , Warsaw , pl

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Luxurious beds
Clean hotel
Convenient location
Good breakfast options
Helpful reception staff in specific cases
Cons:
Arrogant reception staff
Parking difficulties
Noise from the lift
Heating issues in rooms

Categories

Cleanliness
9.13
General comments indicate cleanliness and tidiness, positive sentiments regarding room cleanliness.
Service
8.1
Mixed reviews with some positive experiences but significant complaints regarding unhelpful staff.
Location
9.14
Positive mention of location being convenient and near attractions.
Room Quality
8.59
Room quality is generally good but issues reported with heating and room arrangements.
Amenities
9.12
Amenities such as breakfast and wellness facilities received positive feedback.
Value for Money
8.58
Concerns about the price relative to some services received during stay.
Food and Beverage
8.63
Food quality mentioned with some criticism regarding breakfast options, but overall positive sentiment.
Overall Experience
9.1
Overall experience is good, but several guests expressed dissatisfaction with certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:25

Property Description

Luxurious 5-Star Accommodation
Hilton Warsaw City Hotel offers upscale accommodation in Warsaw's bustling financial district, surrounded by shops, museums, and vibrant dining spots. The hotel's proximity to key attractions like the Old Town and easy access to transport hubs make it an ideal choice for discerning travelers.

Exquisite Dining and Relaxation Options
Indulge in European cuisine at Meza Restaurant, unwind at the stylish Pistaccio Lobby Bar & Lounge, or enjoy the summer breeze at the Piazza terrace. The Executive Lounge offers stunning city views and exclusive amenities, perfect for a relaxing stay.

State-of-the-Art Health and Business Facilities
Take advantage of the top-notch Holmes Place Premium Club & Spa for wellness needs, including a swimming pool, fitness center, and spa services. With extensive convention space and a fully equipped business center, the hotel is also a prime location for successful meetings and events.

Ready to experience luxury and convenience at Hilton Warsaw City Hotel? Book your stay now for an unforgettable experience!

Important information:

Please note that all guests, including children, need to provide a valid ID, a household register or a birth certificate at check-in.

Children aged 3 years and below are not allowed to use the the swimming pool

Children can only use the swimming pool on the following schedule:
Friday from 12:00 to 18:00
Saturday from 09:00 to 21:00
Sunday from 09:00 to 21:00

Please note that pets will incur an additional charge of PLN 150 per stay.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 150 per day.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2874 reviews
Cleanliness: 9.13
Service: 8.1
Location: 9.14
Room Quality: 8.59
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
M
Marlena couple pl
8
2026-03-06 via Nuitee
A
Aneta Szubert solo_traveller pl
8
Pros:

Hotel komfortowy, przestronne pokoje, bardzo dobrze wyposażona łazienka. Siłownia i basen - rewelacja.

Cons:

Jak na hotel tej klasy słaby personel na recepcji. Na pytania odpowiadają zdawkowo. Goście hotelowi "przeszkadzają" im w pracy. Brak reakcji na pytanie o śniadanie - skutek brak możliwości zjedzenia śniadania, za które zapłaciłam.

2026-03-05 via Nuitee
A
Adam couple pl
10
2026-03-05 via Nuitee
J
Jarosław Ciesiółka couple pl
10
Pros:

Wszystko ok

Cons:

Byliśmy juz drugi raz jest bardzo dobrze

2026-03-05 via Nuitee
K
Katarzyna couple pl
10
2026-03-05 via Nuitee
V
Viktorija family_with_children lt
8
Pros:

Тишына вид

2026-03-05 via Nuitee
M
Marko solo_traveller ua
10
2026-03-05 via Nuitee
I
IRYNA couple ua
5
Разочарована, больше не буду здесь останавливаться
Pros:

Местоположение

Cons:

К сожалению, отель не соответствует соотношению цена-качество. Номера уже староваты и требуют ремонта. Отдельно разочаровало оснащение: банные халаты совершенно изношены, а в ванной нет биде. Душ вмонтирован прямо в стену без съемной лейки — помыться, не намочив голову, невозможно. При этом шапочек для душа в номере нет, что для отеля уровня 4 звезд просто неприемлемо. Также стоит учитывать серьезные дополнительные траты: парковка на территории стоит 200 злотых в сутки, а завтрак оплачивается отдельно.

2026-03-05 via Nuitee
A
Agnieszka couple pl
8
Pros:

Czystość i obsługa.

Cons:

Brak owoców na śniadaniu, może były wcześniej. Łazienki wymagają remontu.

2026-03-05 via Nuitee
M
mike family_with_children de
8
Für einen Zwischenstopp auf der Fahrt in die Ukraine ist Warschau und das Hotel ein zu empfehlen der Stopp super Service
Pros:

Toller Pool, tolle Zimmer, super Lage direkt in der City

2026-03-04 via Nuitee
M
mike family_with_children de
8
Super Hotel, mit tollem Service und sehr zentral gelegen.
Pros:

Bei einem Stopp auf der Reise in die Ukraine für uns genau richtig um eine Übernachtung dort zu verbringen. Fitness und Pool. Super, tolle Lage mitten in der City, viele Restaurants fußläufig zu erreichen.

2026-03-04 via Nuitee
M
Märt couple ee
9
Pros:

Jalutuskäigu kaugusel Warssaw Glowna raudteejaamast ja mugav kasutada vahepeatuseks reisil. Ujulas saab lõõgastuda ja soovi korral ka jõusaal ja spa. Hommikusöök on rikkalik ja maitsev. Õhtusööki saab mugavalt tuppa tellida ka hilja õhtul. Voodid mugavad ja vaade kõrgemalt korruselt oli kaunis.

2026-03-03 via Nuitee
M
michel extended_group es
8
2026-03-03 via Nuitee
S
Syed Maad couple de
8
2026-03-03 via Nuitee
M
Melanie family_with_children de
9
Super modernes Hotel mitten in Warschau
Pros:

Super Frühstück

2026-03-02 via Nuitee
K
Karol extended_group pl
10
2026-03-02 via Nuitee
T
Tomasz Ż couple pl
10
Pros:

Dostęp do strefy spa

Cons:

Wszystko było ok

2026-03-01 via Nuitee
V
Viktoriia Kutsai couple ua
5
Pros:

good spa, big room and bathroom.

Cons:

the room didn’t have all the necessary amenities, poor sound insulation.

2026-03-01 via Nuitee
E
Ewa family_with_children pl
10
2026-02-28 via Nuitee
M
Małgorzata family_with_children pl
10
2026-02-28 via Nuitee