Hilton Warsaw City Hotel

Hotels
Hilton Hotels & Resorts
8.8 (3010 reviews)
Grzybowska 63 , Warsaw , pl

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Luxurious beds
Clean hotel
Convenient location
Good breakfast options
Helpful reception staff in specific cases
Cons:
Arrogant reception staff
Parking difficulties
Noise from the lift
Heating issues in rooms

Categories

Cleanliness
9.13
General comments indicate cleanliness and tidiness, positive sentiments regarding room cleanliness.
Service
8.1
Mixed reviews with some positive experiences but significant complaints regarding unhelpful staff.
Location
9.14
Positive mention of location being convenient and near attractions.
Room Quality
8.59
Room quality is generally good but issues reported with heating and room arrangements.
Amenities
9.12
Amenities such as breakfast and wellness facilities received positive feedback.
Value for Money
8.58
Concerns about the price relative to some services received during stay.
Food and Beverage
8.63
Food quality mentioned with some criticism regarding breakfast options, but overall positive sentiment.
Overall Experience
9.1
Overall experience is good, but several guests expressed dissatisfaction with certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:25

Property Description

Luxurious 5-Star Accommodation
Hilton Warsaw City Hotel offers upscale accommodation in Warsaw's bustling financial district, surrounded by shops, museums, and vibrant dining spots. The hotel's proximity to key attractions like the Old Town and easy access to transport hubs make it an ideal choice for discerning travelers.

Exquisite Dining and Relaxation Options
Indulge in European cuisine at Meza Restaurant, unwind at the stylish Pistaccio Lobby Bar & Lounge, or enjoy the summer breeze at the Piazza terrace. The Executive Lounge offers stunning city views and exclusive amenities, perfect for a relaxing stay.

State-of-the-Art Health and Business Facilities
Take advantage of the top-notch Holmes Place Premium Club & Spa for wellness needs, including a swimming pool, fitness center, and spa services. With extensive convention space and a fully equipped business center, the hotel is also a prime location for successful meetings and events.

Ready to experience luxury and convenience at Hilton Warsaw City Hotel? Book your stay now for an unforgettable experience!

Important information:

Please note that all guests, including children, need to provide a valid ID, a household register or a birth certificate at check-in.

Children aged 3 years and below are not allowed to use the the swimming pool

Children can only use the swimming pool on the following schedule:
Friday from 12:00 to 18:00
Saturday from 09:00 to 21:00
Sunday from 09:00 to 21:00

Please note that pets will incur an additional charge of PLN 150 per stay.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 150 per day.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 3010 reviews
Cleanliness: 9.13
Service: 8.1
Location: 9.14
Room Quality: 8.59
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
P
Paweł solo_traveller pl
10
2026-05-08 via Nuitee
D
dudi dorit solo_traveller il
8
אני אוהב את המלון והצוות, אחזור לשם בכל מקרה. רק צריך שהתחזוקה תהיה טובה יותר
Pros:

מיקום וצוות המלון שהיו מקסימים.

Cons:

כספת מקולקלת , ותאורת צד שלא מחוברת לחשמל, לא ניתן בכלל לחבר אותה לחשמל.

2026-05-08 via Nuitee
D
Dariusz solo_traveller pl
9
Pros:

Lokalizacja

Cons:

Brak samoopadajacych desek w toalecie brzydki zapach z kanalizacji w toalecie

2026-05-07 via Nuitee
R
Robert solo_traveller de
10
2026-05-07 via Nuitee
K
Karolina couple pl
8
2026-05-07 via Nuitee
P
Paulina family_with_children pl
10
2026-05-06 via Nuitee
I
Irakli solo_traveller ge
10
2026-05-05 via Nuitee
R
Robert solo_traveller pl
8
2026-05-05 via Nuitee
N
Nenad family_with_children at
10
2026-05-04 via Nuitee
M
Martina solo_traveller cz
10
2026-05-04 via Nuitee
B
Betunia couple pl
10
Pobyt udany.Polecam
2026-05-04 via Nuitee
J
JANA solo_traveller lv
7
2026-05-04 via Nuitee
J
Jacek couple pl
8
Ok, polecam
Pros:

Duże, wygodne pokoje, czysto.

Cons:

Drogi parking podziemny nie należący do hotelu

2026-05-03 via Nuitee
B
Bartosz solo_traveller pl
9
2026-05-03 via Nuitee
A
Anna solo_traveller pl
10
Pros:

Bardzo przyjemny hotel.Obsluga znakomita i życzliwa.Pokój udostępniono nam wcześniej.Przepyszne, różnorodne śniadania, możliwość wzięcia herbaty, kawy na wynos oraz owocow, dla dzieci cukierki co było miłym akcentem.

2026-05-03 via Nuitee
P
Przemysław family_with_children pl
8
Przyjemne miejsce w centrum Warszawy.
Pros:

Wszystko ok, bardzo fajnie pomyślane pokoje dla rodzin. Bez problemu z umieszczeniem rodziny 2+3 co nie jest standardem we wszystkich hotelach. Dodatkowe atrakcje dla dzieci w trakcie śniadań i bardzo sympatyczna obsługa.

Cons:

Po hotelu widać trochę lata i okoliczne obiekty są nowocześniejsze.

2026-05-03 via Nuitee
A
Agne family_with_children lt
9
Pros:

Breakfast, view, location

Cons:

​Unhelpful staff: The staff were not very accommodating or willing to assist.
​Cleanliness issues: The windows in the accommodation were visibly dirty.
​Booking oversight: No extra bed was provided for our child, despite the reservation clearly indicating a booking for three guests.

2026-05-03 via Nuitee
T
Tommaso solo_traveller it
9
Tutto perfetto.
Pros:

Posizione, struttura e personale molto gentile. Perfetto.

Cons:

Nulla.

2026-05-03 via Nuitee
D
Daria solo_traveller pl
10
Pros:

Duży, przestronny pokój rodzinny. Pyszne śniadania, czystość i miła obsługa oraz dobre położenie.

Cons:

Brak uwag

2026-05-03 via Nuitee
R
Rozalia family_with_children pl
10
2026-05-02 via Nuitee