Doubletree By Hilton Mexico City Santa Fe

Hotels
•
Doubletree by Hilton
8.3 (292 reviews)
Calle 3 #55 Col Lomas de Santa Fe , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
7.19
It was not very clean, carpets, towels. Cleaner didn’t do the freshen up well next day.
Service
9.16
Staff for parking, reception, and restaurant were very nice and polite; El trato que te dan es inmejorable.
Location
8.7
Está en una buena zona; Good business hotel, inside pool, good safe neighborhood.
Room Quality
7.65
Room was comfortable, quiet; las camas.
Amenities
8.18
Gracias la alberca; Easy check-in and friendly staff.
Value for Money
8.14
Standard quality for this hotel tier.
Food and Beverage
8.69
El desayuno buenísimo hay de todo lo recomiendo.
Overall Experience
8.66
Really great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:14

Property Description

Convenient Location
Located next to the Expo-Bancomer Santa Fe Convention Centre, Doubletree By Hilton Mexico City Santa Fe offers easy access to business events and leisure activities in Mexico City.

Modern Amenities
Enjoy the indoor pool, gym, and stylish rooms with flat-screen cable TV and views of the Valley of Mexico. The elegant modern décor, minibar, and safe in each room ensure a comfortable stay.

Culinary Delights
Indulge in Mediterranean cuisine and local specialties at Vianda DT restaurant, or unwind with chill-out music and a full bar service at the Urban Lounge.

For a seamless blend of convenience, comfort, and culinary experiences, book your stay at Doubletree By Hilton Mexico City Santa Fe today.

Important information:

Food and beverage is provided through Room Service from 7 am to 11 pm and Restaurant Vianda from 7 am to 10 pm.

Please note that the property offers guest access with a guide dog.

When booking more than 10 rooms, different policies and additional supplements may apply. Please contact the property for more informationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Guest Reviews

8.3
Based on 292 reviews
Cleanliness: 7.19
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
J
Jeny Dafne Alejo • solo_traveller • mx
9
Pros:

La piscina con agua calientita

Cons:

El estacionamiento que cobran por huésped por día

2026-04-14 • via Nuitee
J
José Manuel • family_with_children • mx
10
Sublime
Pros:

La alberca, los desayunos, todo el hotel está perfecto!

2026-04-14 • via Nuitee
• solo_traveller • mx
9
2026-04-14 • via Nuitee
M
Martha Sofia • couple • mx
9
2026-04-13 • via Nuitee
L
Liliana • couple • mx
10
FABULOSA ESTANCIA
Pros:

FABULOSO!! instalaciones lindas! habitacion perfecta! Desayuno excelente!! Cercanía con el centro de convenciones!!

Cons:

Todo perfecto!!!

2026-04-13 • via Nuitee
• couple • mx
5
2026-04-09 • via Nuitee
A
Ana Isabel • couple • pe
8
.
Pros:

.

Cons:

.

2026-04-08 • via Nuitee
F
Farid • solo_traveller • co
7
Ok
Pros:

Ok

Cons:

Le falta mantenimiento a las áreas exteriores
No hay calefacción en la habitación en días de bajas temperaturas.
Mi experiencia fue sensacion de frío.

2026-04-07 • via Nuitee
R
Rafael • family_with_children • mx
8
Pros:

La habitación

Cons:

No tiene salida peatonal

2026-04-06 • via Nuitee
L
Laura • couple • mx
10
Pros:

Muy buena opción!! Gracias

2026-04-03 • via Nuitee
G
Gómez • family_with_children • mx
10
Pros:

La ubicación

2026-03-31 • via Nuitee
L
Luis Olvera • extended_group • mx
5
X
Pros:

El servicio del personal del comedor, las instalaciones bien

Cons:

El servicio de recepción, lo que recibes no vale los precios, deficiencia en el servicio y en las amenidades

2026-03-29 • via Nuitee
C
Carlos Alfredo • family_with_children • mx
8
Pros:

Los servicios son buenos, asi como su ubicacion

Cons:

La alfombra se veía sucia y no muy limpio

2026-03-29 • via Nuitee
M
Mario • family_with_children • mx
10
Super agradable
2026-03-17 • via Nuitee
M
MIGUEL ANDRES • solo_traveller • co
8
Bien
Pros:

El BUSSINES center es muy bueno

Cons:

Los ascensores. Muy demorados, y se desprograman. Cada vez que paran en un piso, toca colocar nuevamente el piso donde deben parar

2026-03-16 • via Nuitee
J
Julio • family_with_children • mx
9
Pros:

La ubicación

2026-03-13 • via Nuitee
D
Dirk • solo_traveller • de
9
2026-03-09 • via Nuitee
R
Romina • family_with_children • ar
6
Pros:

Stardard hotel, not 5 stars category

Cons:

The swimming pool water was not warm

2026-03-08 • via Nuitee
E
Escorza Camacho • couple • mx
10
Muy bien
Pros:

Instalaciones muy buenas

Cons:

No se me comentó que habría una Pool party y no pude usar la alberca.

2026-03-08 • via Nuitee
Y
Yacibethd Carolina • family_with_children • co
10
2026-02-25 • via Nuitee