Accommodation Sydney Darling Harbour

Hotels
7.3 (238 reviews)
38 Harbour Street , Sydney , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Good communication from staff
Cons:
Uncleanliness
Need for maintenance in rooms

Categories

Cleanliness
5.69
Several reviews mentioned uncleanliness and a lack of cleaning staff during the stay.
Service
8.66
Multiple reviews highlighted good communication from the staff and helpful responses.
Location
9.2
The location received high praise for being close to various attractions and transport.
Room Quality
6.65
Rooms were described as tired and in need of maintenance, with issues like a cracked sink.
Amenities
7.18
Amenities were mentioned but had some complaints, such as the pool access.
Value for Money
7.14
Some guests noted the price raised during peak times was high for the quality provided.
Food and Beverage
6.19
Limited comments on food, with one review noting the absence of breakfast.
Overall Experience
7.66
Overall, guests had a fair experience, complimenting location but expressing dissatisfaction with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 06:45

Property Description

Prime Location in Sydney
Located just 400 meters from Capitol Theatre, Accommodation Sydney 38 Harbour Street Sydney offers a convenient stay in the heart of the city.

Modern Amenities
Enjoy air conditioning and flat-screen TVs in all units, ensuring a comfortable and relaxing experience during your stay.

Near Major Attractions
With key landmarks like International Convention Centre Sydney, The Star Event Centre, and Circular Quay nearby, exploring Sydney is easy and accessible from our property.

Book your stay now at Accommodation Sydney 38 Harbour Street Sydney for a memorable and hassle-free experience in Sydney!

Important information:

Please note that there is a 3.5% charge when you pay with a American Express, Diners Club, JCB or China UnionPay credit card.

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card and debit card.

When traveling with pets, please note that an extra charge of AUD $20 per pet, per night applies.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for AUD 20 per person per night when using an existing bed.
    People no matter the age stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 15 per hour.

Location

Guest Reviews

7.3
Based on 238 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.18
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 7.66
N
Nathan extended_group nz
5
It does the job. Good location and a place to sleep and shower at.
Pros:

Location was super close to to the city.
Richard's customer service and communication was good.

Cons:

Inna sounded unfriendly over the phone. Facilities were a bit dated. Minor communication error with the beds.

2026-03-17 via Nuitee
C
Cooper couple au
10
Very good stay , owner was lovely
Pros:

Very convenient

Cons:

The pool being a separate place

2026-03-15 via Nuitee
G
georges etienne extended_group fr
3
désolé, mais a éviter.
Pros:

la personne qui nous a accueilli etait tres sympa.

Cons:

la description n etait pas conforme, il etait note une chambre. c etait un studio le canapé lit ou dormait mes enfants(jeunes adultes) etait littéralement au pied de notre lit. la salle de bain date des années 2000 (lavabo fêlé) si pas plus vieux ainsi que le réfrigérateur et le lit ( matelas creusé) étendoir déglingué . meme pas quelque sachets de thé, café, sucre. mini extérieur avec forte odeur de brochette bœuf fromage asiatique (c est pas de leur faute, mais l appartement ou nous étions etait juste au dessus d un restau asiatique).
la machine a laver fonctionne bien mais pensez a prendre votre lessive.

2026-03-15 via Nuitee
N
Nguyen extended_group au
8
Pros:

Very good place

2026-03-15 via Nuitee
V
Véronique extended_group au
3
2026-03-14 via Nuitee
K
Kylie family_with_children au
8
Lovely staff, great location and felt very safe.
Pros:

Inna was SO lovely! She even let my daughter and I arrive early to our accommodation and met us with keys. I also felt very safe in our room and the location was amazing! It meant we could walk to shopping by spots, darling harbour and places for dinner.

2026-03-11 via Nuitee
M
Miroslav couple cz
9
2026-03-10 via Nuitee
N
Norman solo_traveller my
10
Great experience
Pros:

The location is amazing. Easy walk to foot and transit.

Cons:

Someone peed behind our car in the carpark

2026-03-10 via Nuitee
K
Katherine couple us
10
2026-03-09 via Nuitee
P
Paul extended_group au
10
2026-03-08 via Nuitee
C
Connor couple au
10
2026-03-08 via Nuitee
C
Chloe extended_group ie
5
Good Location but below par cleanliness and service provided
Pros:

The location was perfect and the size of it was perfect for 2-3 people

Cons:

The cleanliness levels were below par and the service provided wasn’t up to what we usually receive - when we arrived to the accommodation and we were left waiting for quite some time outside the building with all our bags without being let into the lobby. The man who let us into our room (who isn’t the owner of the accommodation) didn’t seem to know much as when asked questions he didn’t know the answers to same. There was no cleaning services provided to us for our 4 night stay - we even asked for more toilet paper and were told no. The room also had quite a lot of cockroaches which was not nice

2026-03-07 via Nuitee
J
JUAN DAVID extended_group au
6
Cons:

Uncomfortable

2026-03-07 via Nuitee
Y
YOSHIFUMI family_with_children jp
9
2026-03-07 via Nuitee
S
Sarah couple au
1
Just feral, outdated, mould in bathroom. No coffee or tea either. The bed was hard and went and bought my own bedding as
Pros:

Location was the only positive thing

Cons:

It was feral, outdated , mould and car parking over 4 nights was in excess of $300

2026-03-06 via Nuitee
R
Rachel family_with_children gb
4
Disappointing
Pros:

It was very central.
Inna was pleasant and friendly.

Cons:

This place was grotty and dated and I quickly realised that 5 nights was waaaay too long to stay here.

There was one quite flat pillow each, and just sheets, no duvet or blanket on the beds. (There were some grotty looking old blankets in the cupboard.) There was one smallish towel each, which might once have been white - now both worn out. I did get an extra two towels and pillows when I requested them after the first night.
While the sheets were clean and white, everything else felt a bit grubby. I didn't really want to put my head near the silky headboard which looked stained, so slept at the other end. The beds were very uncomfortable.
I chose a place with a balcony so we could sit out after a day's sightseeing. As it turned out, the balcony was a tiny little space with a couple of chairs and a dirty air conditioning unit. There were buildings on all sides, so you could barely see the sky let alone get any sun, and it looked out onto a filthy roof which had various items of cutlery on it. Most things were coated in a thick layer of city grime, including the sopping wet item of clothing that was just on the edge of our balcony.
The kitchen had very basic items with such cheap cutlery it put my fillings on edge - no wonder people had thrown it off the balcony!
The door to the apartment was so ill-fitting in its frame, you could see a band of light all the way around it. This also meant smells from other apartment's cooking permeated this space.
I appreciate Sydney is expensive, but I had expected a slightly nicer experience for the money we paid.

2026-03-05 via Nuitee
K
Kathy couple au
7
2026-03-03 via Nuitee
N
Nerea extended_group au
1
Make yourself a favour and dont stay here
Pros:

The only good thing about it is the location

Cons:

We stayed at this hotel for 4 nights and it was one of the worst accommodations I have ever experienced.

First of all, the rooms are advertised for up to 6 people, but they clearly do not have the space or proper beds for that number. Some of the beds looked broken and rotten, as if they had not been used or replaced in a very long time. The mattresses were extremely uncomfortable and the pillows caused neck and body pain. I am not a picky person at all, but sleeping there was impossible, you will prefer to sleep over the floor than in those beds. A room for 6 people would only fit if one person slept in the bathtub.

The prices are completely unreasonable for what this place offers. It does not have the space, furniture or facilities to host that many guests properly.

During check-in, the owner (Inna) was rude and made inappropriate racist and sexist jokes about culture and machismo, which were completely unprofessional and made us very uncomfortable. There was no trust or familiarity for this kind of behavior.

She demanded a $500 deposit per room and kept changing her story, later asking for cash without providing any written receipt or proof of payment. This felt very unsafe and unprofessional.

The apartment was dirty, with visible mold and strong smells coming from the carpet. Towels and bed sheets — which are supposed to be provided — were dirty. They only provided one or two rolls of toilet paper per room for the entire stay.

Everything about this place was disappointing: the smell, the cleanliness, the lack of space, the poor quality of the beds, and especially the behavior of the owner.

I would absolutely not recommend staying here. This place is overpriced, poorly maintained, and treats guests with disrespect.

2026-03-03 via Nuitee
R
RHYDEEN couple au
3
No
Pros:

Location

Cons:

First of all we sat out in the rain for about and hour and half was yes, things happen. But our check out email was still at 10 am. The place had a damp smell on the inside and outside of the room. There was no liquid soap,shampoo, no dish washing liquid and half roll of toilet paper. The pillow case couch was stained and first night sleep was horrendous. Overall the experience was poor. I would not stay at this place ever again.

2026-03-02 via Nuitee
C
Cooper extended_group au
9
2026-03-01 via Nuitee