Rendezvous Heritage Hotel Queenstown

Hotels
•
Rendezous Hotels
8.4 (3107 reviews)
91 Fernhill Road , Queenstown , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Variety of food options
Cons:
Dirty rooms
Unhelpful service
Limited parking
Expensive for quality

Categories

Cleanliness
7.74
Several reviews mentioned dirty rooms and lack of refilled toiletries.
Service
8.71
Mixed sentiments about staff; some negative but overall service praised.
Location
9.25
Great location noted, despite some challenges accessing city transport.
Room Quality
8.2
Mostly comfortable rooms, but some complaints about outdated furniture.
Amenities
8.23
Amenities like the pool and food received positive feedback; some issues with maintenance.
Value for Money
7.69
Perceived as expensive relative to quality; issues noted with amenities not meeting expectations.
Food and Beverage
8.74
Food quality, especially at breakfast, was positively highlighted.
Overall Experience
8.61
Mixed feelings overall, with a decent experience despite some major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:29

Property Description

Spectacular Mountain Views
Immerse yourself in the breathtaking scenery of the Remarkables mountain range and Lake Wakatipu from the luxurious Heritage Queenstown. Crafted with centuries-old stone and cedar, this hotel is perfect for both business and leisure travelers, offering stunning views and just a 5-minute drive from the town centre.

Luxurious Amenities
Indulge in the outdoor swimming pool, spa pool, fitness centre, and sauna, followed by a delightful meal at the elegant restaurant. Stay connected with unlimited complimentary WiFi throughout your stay.

Modern Alpine Accommodation
Experience modern alpine-style accommodation in a serene setting. Choose from Deluxe rooms, 2-bedroom apartments, or spacious studio suites, catering to families and couples alike.

Experience the beauty of Queenstown at Heritage Queenstown - book your stay today!

Important information:

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that Heritage Queenstown requires a full accommodations plus a NZD $50 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that children under 14 years of age stay free of charge when using existing beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 15 per day.

Location

Guest Reviews

8.4
Based on 3107 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.61
A
Anna • couple • gb
8
Quiet attractive hotel away from the bustle of the town.
Pros:

The room was extremely comfortable and quiet as requested.
The pool area was very nice and we used several times.

Cons:

Wasn’t impressed having to pay for parking when no where else in our three week trip from Auckland to Queenstown charged extra.

2026-02-14 • via Nuitee
C
Chris • solo_traveller • gb
8
2026-02-14 • via Nuitee
C
Carole • couple • nz
8
2026-02-14 • via Nuitee
K
Kraaij • family_with_children • au
9
2026-02-14 • via Nuitee
B
Beth • couple • gb
7
Good.
Pros:

Location and pool good.

Cons:

A little dated. Staff were really welcoming and helpful.

2026-02-13 • via Nuitee
L
Lance • couple • nz
10
Pros:

The hole experience was magnificent views to die for. The duty manager was a top man anvesh Verna thanks for your time and effort

Cons:

I had to leave

2026-02-12 • via Nuitee
A
Anastasia • extended_group • au
9
2026-02-12 • via Nuitee
G
Graham • couple • nz
10
2026-02-12 • via Nuitee
M
Murphboy • couple • nz
10
Pros:

Friendly staff and very helpful particularly Sylvester in the restaurant who looked after my son and I at breakfast.

Cons:

Nothing the room was huge and everything you needed.

2026-02-12 • via Nuitee
L
Lance • couple • nz
10
Pros:

View was amazing

2026-02-11 • via Nuitee
G
Graham • extended_group • au
8
Very nice place to stay. All facilities you would need including pool, bar, restaurant. Rooms were clean but starting to
Pros:

Great facilities, good parking/access, nice breakfast , super room (after upgrade-thank you).
Very supportive staff.

Cons:

Not many rooms /spaces with lake view. Just a bit far to walk to town.

2026-02-11 • via Nuitee
D
Dr Terry • couple • au
8
A great place to end a busy day being a tourist
Pros:

Close to bus stop, great pool, spa and sauna. Balcony with privacy. Lovely views from all rooms.

2026-02-11 • via Nuitee
D
Daniel • couple • us
10
Had a very enjoyable stay. Great property.
Pros:

Magnificent view of the lake.

Cons:

Garage/parking

2026-02-10 • via Nuitee
W
Wan • family_with_children • au
8
不错的体验
Pros:

房间挺大的，床很舒服，还有阳台

Cons:

wifi信号非常不好

2026-02-10 • via Nuitee
E
Efrat • couple • il
9
Nice
Pros:

The room was relatively large, there was a small kitchenette which was nice. the hotel is a little old. We worried about the parking place but we found one easily. Breakfast was fine..

Cons:

The view from our room..it was of the road next to the hotel..

2026-02-09 • via Nuitee
T
Tracey • extended_group • nz
8
A Great Stay
Pros:

We stayed in a 2 bedroom apartment, we loved the outside balcony and seating areas. The apartment was spacious for our group of 5

2026-02-08 • via Nuitee
S
Susan • couple • gb
8
We loved Queenstown and may eventually return to the same hotel.
Pros:

Convenient, quiet and with parking.

Cons:

Not much atmosphere but in a conference hotel that was not really to be expected.

2026-02-08 • via Nuitee
M
Matt • solo_traveller • au
8
2026-01-31 • via Nuitee
C
Charmaine • family_with_children • nz
8
2026-01-31 • via Nuitee
Z
Z8466DCrichardc • Couples • Nottingham, Nottinghamshire, England
6
Average
Pros:

Rooms were clean and the staff friendly and had lovely views -but that's about it.

Overall the hotel is dark ,dated and somewhat dingy.

Breakfast was average and on the expensive side.

Red flags for me are shower curtains in bathroom and coach parties . Rendezvous had both
Never good signs.

Stay was pleasant but must be better places in Queenstown

2026-01-30 • via Tripadvisor