Rendezvous Heritage Hotel Queenstown

Hotels
Rendezous Hotels
8.4 (3539 reviews)
91 Fernhill Road , Queenstown , nz

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Variety of food options
Cons:
Dirty rooms
Unhelpful service
Limited parking
Expensive for quality

Categories

Cleanliness
7.74
Several reviews mentioned dirty rooms and lack of refilled toiletries.
Service
8.71
Mixed sentiments about staff; some negative but overall service praised.
Location
9.25
Great location noted, despite some challenges accessing city transport.
Room Quality
8.2
Mostly comfortable rooms, but some complaints about outdated furniture.
Amenities
8.23
Amenities like the pool and food received positive feedback; some issues with maintenance.
Value for Money
7.69
Perceived as expensive relative to quality; issues noted with amenities not meeting expectations.
Food and Beverage
8.74
Food quality, especially at breakfast, was positively highlighted.
Overall Experience
8.61
Mixed feelings overall, with a decent experience despite some major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:29

Property Description

Spectacular Mountain Views
Immerse yourself in the breathtaking scenery of the Remarkables mountain range and Lake Wakatipu from the luxurious Heritage Queenstown. Crafted with centuries-old stone and cedar, this hotel is perfect for both business and leisure travelers, offering stunning views and just a 5-minute drive from the town centre.

Luxurious Amenities
Indulge in the outdoor swimming pool, spa pool, fitness centre, and sauna, followed by a delightful meal at the elegant restaurant. Stay connected with unlimited complimentary WiFi throughout your stay.

Modern Alpine Accommodation
Experience modern alpine-style accommodation in a serene setting. Choose from Deluxe rooms, 2-bedroom apartments, or spacious studio suites, catering to families and couples alike.

Experience the beauty of Queenstown at Heritage Queenstown - book your stay today!

Important information:

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that Heritage Queenstown requires a full accommodations plus a NZD $50 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that children under 14 years of age stay free of charge when using existing beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

8.4
Based on 3539 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.61
M
Maya extended_group au
8
2026-08-29 via Nuitee
K
Kanako couple nz
7
It was a nice getaway for my birthday indeed.
Pros:

Nice cozy room and had some kind of a view. Lovely breakfast and staff were lovely and accommodating.

Cons:

For the price I wish there were bathtub or something in the room. Outdoor spa wasnt as warm. Thats just my personal preferences I gues!!

2026-08-29 via Nuitee
M
Michaela family_with_children au
7
Pros:

Complimentary umbrellas

Cons:

Charging $15/night for car parking
Beds way too soft

2026-08-29 via Nuitee
K
Kyloie solo_traveller au
10
Pros:

Breakfast was lovely, rooms were spacious and bed was comfortable

2026-08-29 via Nuitee
T
Taryn couple nz
7
Very good stay, last minute stay. Staff were good and the parking was good
Pros:

The check in was easy, parking was good. Room was huge and a decent view over the lake

Cons:

Probably a touch outdated with the interior

2026-08-28 via Nuitee
S
Sanchez couple nc
5
Correct mais ne vaut pas son prix
Pros:

L’emplacement est super, le personnel très accueillant et aimable, le restaurant de l’hôtel délicieux ! La chambre et spacieuse

Cons:

Prix très élevé pour le standing de la chambre, pas très propre.. des traces de mains sur la tête de lit et sur le mure, de plus l’ascenseur ne va pas jusqu’au 4 eme étage ce qui implique de monter à pied valise à la main, très bruyant on entant tout les passages dans le couloir.

2026-08-28 via Nuitee
A
Adam extended_group nz
8
2026-08-27 via Nuitee
J
JuanCarlos couple nz
10
Pros:

Excellent

2026-08-26 via Nuitee
N
Naukrisal Nikhil extended_group nz
10
2026-08-26 via Nuitee
H
Heidi solo_traveller nz
7
2026-08-26 via Nuitee
D
Daniel couple nz
8
Pros:

Loved the heritage vibe of the hotel & its architecture, our room was spacious & peaceful, staff were pleasant to deal with!

Cons:

Bed was very soft, some of the amenities were old, TV had no Netflix.

2026-08-26 via Nuitee
J
Jake solo_traveller au
8
2026-08-25 via Nuitee
R
Rebekah Sydney AUS extended_group au
9
Good value for money
Pros:

Stayed for 3 nights in a one bed room apartement in July. The apartment was very large and comfortable, was great to have own kitchen facilities, table and lounge chairs. During our stay we used the gym area including sauna. Gym room was small but had enough if one a couple of people were working out, which was the case for when we used it. Sauna was good and modern. The walk into town was easy enough, better than staying in the town centre which was always busy with foot and vehicle traffic.

Cons:

For the apartments it would be great if a clothes washing machine could be in the room. There are coin laundry facilties available in the car parks but we did not use them.

2026-08-25 via Nuitee
E
Eddie couple nz
9
Pros:

Staff went the extra mile for us. Breakfast was great value and much enjoyed

2026-08-24 via Nuitee
A
Avinash family_with_children nz
10
Good
Pros:

Clean

2026-08-24 via Nuitee
S
Samantha couple au
10
2026-08-24 via Nuitee
E
erica solo_traveller au
8
2026-08-24 via Nuitee
L
Laura couple ca
9
Pros:

Hotel is older but very well maintained. Staff was friendly and helpful. 20 minute walk into town but lovely views coming down the hill.

Cons:

Had a few meals from the restaurant and almost all were missing a component from the description (olives on the hummus plate, bread with the salad, etc.).

2026-08-24 via Nuitee
N
Nailah extended_group nz
8
Nice place to stay and close to town!
Pros:

architecture, parking

Cons:

Wish the pool spa and sauna were indoors

2026-08-24 via Nuitee
B
Blanche family_with_children au
7
Good location for families
Pros:

Good location can walk into town or uber. Pool & spa area is great. Bar with fireplace very nice and relaxing.

Cons:

Restaurant menu limited and very long wait for meals. $15 a night for parking seemed steep on top of room price.

2026-08-24 via Nuitee