Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great facilities
Friendly staff
Good amenities
Cons:
Old and run down rooms
Lack of room service
Issues with maintenance

Categories

Cleanliness
7.05
The rooms were clean and well maintained.
Service
8.55
Staff was friendly and helpful in retrieving forgotten items.
Location
7.55
Location was okay, but a bit far from the center.
Room Quality
7.05
Rooms are old and run down; some issues reported.
Amenities
8.55
Fantastic pools and good amenities overall.
Value for Money
8.05
Price matches the value and great for families.
Food and Beverage
7.55
No mention of food service; wished for room service.
Overall Experience
8.05
Overall a good stay, with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:34

Property Description

Luxury Apartments in Tropical Paradise

Luxurious Swimming Pools and Relaxation
Indulge in the 4 exquisite swimming pools and rejuvenate in the sauna, offering a perfect way to unwind during your stay.

Convenient Location with Modern Amenities
With fully equipped kitchens, laundry facilities, and private balconies, each apartment ensures a comfortable and convenient stay. Explore the nearby Cairns Botanical Gardens and reach the city center in just 7 minutes.

Book now for an unforgettable experience at The Lakes Cairns!

Important information:

Please note that housekeeping service is only offered weekly. Extra services charges will apply accordingly. Please contact the property for more information using the contact details found on the booking confirmation.

Please note that the property does not accept payments with American Express credit cards.
Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card, or a debit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1020 reviews
Cleanliness: 7.05
Service: 8.55
Location: 7.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
M
Michele family_with_children au
8
Great stay. Had everything we needed.
Pros:

Great location, close to airport and short drive to central business district. Large room, very spacious. Comfy beds. Close to pool.

Cons:

N/a

2026-05-22 via Nuitee
M
Marie solo_traveller au
9
2026-05-21 via Nuitee
N
Naveen solo_traveller au
10
Pros:

Clam, good accessibility and clean space

Cons:

Not much. Interior lighting could be bit better

2026-05-21 via Nuitee
V
Valentina couple au
7
Pros:

We really enjoyed the overall atmosphere and amenities.

Cons:

The mattress would separate during the night, even though we had a queen-size bed, which made sleeping uncomfortable.
Kitchen was not completely clean.

2026-05-21 via Nuitee
K
Kylie family_with_children au
10
2026-05-20 via Nuitee
B
Barsha extended_group au
9
2026-05-20 via Nuitee
N
Nov family_with_children au
8
Definitely going back again and highly recommended
Pros:

Good location awesome facility with beautiful garden

Cons:

N/L

2026-05-19 via Nuitee
M
Martins extended_group br
10
Amazing
Pros:

Everything is was perfect and amazing 😻
Super clean and all the staffs it’s super friendly

2026-05-18 via Nuitee
D
Darren couple au
7
Quiet, clean, would recommend.
Pros:

plenty of space, clean, secure

Cons:

stairs were a hassle, unaware we would be on third lvel.

2026-05-18 via Nuitee
R
Rebecca Louise couple au
10
Relaxing, enjoyable retreat.
Pros:

To the owners of the apartment we stayed at from 9th May till 13 May.
Thank you for such a lovely stay at your beautiful apartment. We were so looking forward to it and it didn’t disappoint. The apartment is very well designed, it felt spacious and light. It was very quiet and we enjoyed the views over the hill and trees. The apartment was spotlessly clean and all appliances were in good working order. We particularly enjoyed the spa bath. We loved the pictures and ornaments from Thailand as we have visited there often.
We felt your apartment was well loved and cared for. (We even left you a gift of two wine glasses.)
It was a very happy experience and one of the nicest places we’ve ever stayed in.

2026-05-18 via Nuitee
R
Rory couple au
10
2026-05-18 via Nuitee
A
Alexander family_with_children au
10
We had a great stay
Pros:

Been here 5 times over the years. It’s peace and quiet.

Cons:

It runs out of hot water, if it’s a family stay. Last person is having a cold shower.

2026-05-17 via Nuitee
S
Shawn couple au
8
2026-05-17 via Nuitee
M
Melissa couple au
8
2026-05-15 via Nuitee
T
Theo solo_traveller au
10
Pros:

Everything about the place 😁

2026-05-14 via Nuitee
C
Chris extended_group au
9
2026-05-12 via Nuitee
D
David solo_traveller au
9
Pros:

The staff were great. The apartment was well appointed and very comfortable. The pools were great, but the sand flies were a bit of a nuisance.
The Thai Restaurant is well worth a visit.

2026-05-12 via Nuitee
J
Joseph family_with_children au
10
Pros:

Check in was easy , the kids loved the pool

2026-05-12 via Nuitee
H
Harris family_with_children nz
7
2026-05-12 via Nuitee
T
Timsina extended_group au
9
Great hotel in a perfect location. It’s very close to the airport, reef terminal, and city centre, making everything eas
2026-05-12 via Nuitee