DoubleTree by Hilton St. Anne's Manor

Hotels
•
Doubletree by Hilton
7.5 (2128 reviews)
London Road , Bracknell , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Adequate breakfast
Cons:
Delays in service
Issues with room comfort
Unannounced outages

Categories

Cleanliness
6.89
Overall cleanliness was mentioned positively but some areas could improve.
Service
8.86
Staff were frequently praised for their attentiveness and helpfulness.
Location
7.9
The location was mentioned as perfect for certain activities.
Room Quality
7.35
Rooms were generally comfortable but some complaints were noted about bed comfort.
Amenities
6.88
Some amenities were available, but there were issues with availability.
Value for Money
7.84
Value was seen as good, but additional charges were noted.
Food and Beverage
6.89
Food options were adequate but service delays affected experience.
Overall Experience
7.36
Overall experience was generally positive despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:45

Property Description

Luxurious Countryside Retreat
Nestled in 25 acres of woodland, the DoubleTree by Hilton St. Anne's Manor offers a tranquil countryside escape just a short distance from key attractions.

Wellness and Dining
Indulge in relaxation at the Manor Health Club with massage and beauty treatments, or take a dip in the heated indoor pool and unwind in the spa bath. Enjoy delectable meals at the Omnia Restaurant, serving a blend of modern and classic British cuisine.

Family and Pet-Friendly
With complimentary stays for children and special dining options, families are warmly welcomed. Pets can join too, with a pet fee of £15 per night.

Ready to experience the perfect blend of luxury and comfort? Book your stay at DoubleTree by Hilton St. Anne's Manor now.

Important information:

We are delighted to welcome our fury guests to the DoubleTree by Hilton St Anne's Manor. Dogs and cats are welcome at a pet fee of £40 per pet per night. Please let one of the reservations or reception team members know to expect a furry guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for £6 per person per night when using an existing bed.
    Children from 14 years old to 17 years old stay for £15.50 per person per night when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2128 reviews
Cleanliness: 6.89
Service: 8.86
Location: 7.9
Room Quality: 7.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 7.36
J
Jan • extended_group • au
5
Disappointing as we have stayed here before and liked the hotel
Pros:

The position and outside grounds

Cons:

No pool as advertised.
No air conditioning.
Generally run down.
The water was turned off several times during our stay.

2026-07-16 • via Nuitee
J
JOHN • solo_traveller • gb
4
Totally spoiled by the temperature of the room
Pros:

Location

Cons:

Lack of Air Conditioning

2026-07-16 • via Nuitee
N
Nigel • couple • gb
5
Room far too hot and charge for dog changed at check out!!!
Pros:

The staff, in particlur Danny at reception, were excellent at getting a resolution to a room that was so hot is was inhabitable...

Cons:

Firstly, the room allocated to us was ridiculously hot... the handout given on checking in suggested that all curtains and windows would be kept closed to keep the room temperature controlled. Unfortunatley, the window and curtains were open with a fan recirculating hot air, which created a room temperature of 34 degrees! Whilst i do appreciate that not all the rooms have A/C, Danny at reception immediately resolved this issue and moved us to a more suitable room... On checking out I was told that there would be a charge for my dog, which is acceptable, however when I spoke to someone earlier in the week they had told me it would be £20 per night, but I was being charged £40 per night - when I challenged this I was told that as a gesture of good will, they would reduce the charge to £20 per night - not really a gesture, as this is what I was told it would cost!!!

2026-07-13 • via Nuitee
A
Adeel • couple • gb
1
2026-07-13 • via Nuitee
P
Papp • couple • hu
9
2026-07-11 • via Nuitee
M
Matthew • couple • gb
9
Hit the spot!
Pros:

Staff very friendly and helpful, especially behind the bar.

Cons:

Double bed was too soft for me (100kgs)

2026-07-10 • via Nuitee
S
Steven • couple • gb
9
2026-07-09 • via Nuitee
J
Jerome • couple • us
8
2026-07-06 • via Nuitee
P
Pratap • extended_group • gb
1
Poor hotel.
Pros:

Nothing

Cons:

Poor quality hotel.
Our room 343 did not have AC. They placed 2 fans in the room instead.
When we asked for an AC, the receptionist was unhelpful and said that the hotel does NOT have AC. Rate it 2 star and would not recommend it.
The conservatory was an oven and we could not feel comfortable in the room or the bar area.
One hotel to avoid on a hot day.

2026-07-06 • via Nuitee
K
Kernow • solo_traveller • gb
9
Ideal for a weekend away
Pros:

Plenty of space inside the room, the hotel in general and outside. A friendly relaxed atmosphere throughout. Plenty of parking.
We will certainly stay again.

Cons:

Lack of air-conditioning in the room, although there was both a fan and heavy-duty curtains.

2026-07-06 • via Nuitee
R
Ranjit • couple • gb
8
2026-07-04 • via Nuitee
K
Kimberley • family_with_children • gb
10
Pros:

Was very surprised how clean and good facilities were for the price we paid. Never expected it to be as nice a hotel as it is for such reasonable prices. Staff were all lovely and welcoming

2026-07-04 • via Nuitee
T
Tom • couple • gb
3
No AC and Dusty Rooms
Pros:

Location was useful for us

Cons:

There was no AC in the room and it was not clear when I booked that that was the case. In fact the room had AC but it wasn’t working. When we spoke to the front desk and the manager they said it was an old hotel and just fobbed us off. Really quite awful customer service. We did ask to be moved to a different room or be refunded so we could book elsewhere but he said it was company policy not to refund more then 25%. Ended up staying as we only needed the room for one night. What a disappointment. Also the room was dusty and dirty. I don’t think the hotel is very clean.

2026-07-03 • via Nuitee
P
Philippa • solo_traveller • gb
8
Pros:

Cleanliness, comfort, decor, grounds easy parking

Cons:

View from room over flat roof

2026-07-03 • via Nuitee
L
Louise • extended_group • gb
5
Pros:

Location

Cons:

No AC, room smelled heavily of raw onion, chipped and worn furniture and fittings. 5 Star charges for -3 star facilities.

2026-07-03 • via Nuitee
G
garyrJ2334PP • Family
10
Great Curry, great Service
Pros:

My wife and I stayed overnight. The Curry menu was fantastic. The Railway Lamb Curry and the Paneer Curry was phenomenal. All the staff, super helpful and a lovely welcome and service from Viktoria at the Bar and, at Breakfast.

2026-07-02 • via Tripadvisor
D
Dean • couple • gb
6
2026-07-02 • via Nuitee
I
Idontwantascreenid • Business • London, England
2
Double booked our room
Pros:

Avoid this hotel at all costs. We turned up at 9pm for a work stay only to find out they’d double booked our room and a number of other guests. They then fobbed us off saying they had booked us a room in a hotel 10 minutes away, we drove there and they’d never heard of us. Had to drive back to the Hilton to resolve it, over 2 hours later we finally had a room at the other hotel (at cost of £300) but by this time it was nearly midnight.

This used to be a good hotel, we’ve stayed here many times before, but never again - look at the reviews, it’s changed for the worst. Has put me off staying at any Hilton for that matter.

2026-07-01 • via Tripadvisor
S
Susan • extended_group • gb
8
Great stay would recommend
Pros:

Great location, staff friendly, food lovely

Cons:

Could do with fridge in room

2026-06-30 • via Nuitee
T
timfP7252ZD • Family
2
Poor hotel
Pros:

Location ideal for what we needed, however this was the worst double tree we’ve stayed at. Room is awful, NO AC had to keep curtains closed to avoid sun heating the room, TV difficult to use, a slim fan that just gave hot air to compensate for no AC and bed too firm. Breakfast was poor. Wedding party the following morning made breakfast less enjoyable with their loud and rudeness, really should have placed them in another area. Really sad to see a hotel chain let themselves down. The room rates do not reflect what you get, this is a poor value for money. Reception staff don’t address you, the only staff who do are the cleaners, they were polite. Overall we won’t stay here again.

2026-06-28 • via Tripadvisor