DoubleTree by Hilton St. Anne's Manor

Hotels
•
Doubletree by Hilton
7.5 (2046 reviews)
London Road , Bracknell , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Adequate breakfast
Cons:
Delays in service
Issues with room comfort
Unannounced outages

Categories

Cleanliness
6.89
Overall cleanliness was mentioned positively but some areas could improve.
Service
8.86
Staff were frequently praised for their attentiveness and helpfulness.
Location
7.9
The location was mentioned as perfect for certain activities.
Room Quality
7.35
Rooms were generally comfortable but some complaints were noted about bed comfort.
Amenities
6.88
Some amenities were available, but there were issues with availability.
Value for Money
7.84
Value was seen as good, but additional charges were noted.
Food and Beverage
6.89
Food options were adequate but service delays affected experience.
Overall Experience
7.36
Overall experience was generally positive despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:45

Property Description

Luxurious Countryside Retreat
Nestled in 25 acres of woodland, the DoubleTree by Hilton St. Anne's Manor offers a tranquil countryside escape just a short distance from key attractions.

Wellness and Dining
Indulge in relaxation at the Manor Health Club with massage and beauty treatments, or take a dip in the heated indoor pool and unwind in the spa bath. Enjoy delectable meals at the Omnia Restaurant, serving a blend of modern and classic British cuisine.

Family and Pet-Friendly
With complimentary stays for children and special dining options, families are warmly welcomed. Pets can join too, with a pet fee of £15 per night.

Ready to experience the perfect blend of luxury and comfort? Book your stay at DoubleTree by Hilton St. Anne's Manor now.

Important information:

We are delighted to welcome our fury guests to the DoubleTree by Hilton St Anne's Manor. Dogs and cats are welcome at a pet fee of £40 per pet per night. Please let one of the reservations or reception team members know to expect a furry guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for £6 per person per night when using an existing bed.
    Children from 14 years old to 17 years old stay for £15.50 per person per night when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2046 reviews
Cleanliness: 6.89
Service: 8.86
Location: 7.9
Room Quality: 7.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 7.36
M
Meganle • couple • gb
7
Cons:

Ver disappointed booked here specifically for the spa as it was our anniversary , wasn’t anything to say when booked that it was shut , whole reason why we booked here otherwise we would of gone to one up the road for the same price; awful how it’s still charged the same even though the whole spa is closed , only after the free cancellation date did it say on the email about it being closed may I add right at the bottom of the email after 1000 things so I didn’t see was too late to change it , very disappointed how can you charge the same rate when the main thing you advertised is shut

2026-05-14 • via Nuitee
B
Baldev • couple • gb
7
Pros:

Garden

Cons:

Noisy / late night guests . Kept us awake till 3am

2026-05-11 • via Nuitee
N
NCeeeeee • solo_traveller • gb
9
A good night's sleep
Pros:

Very comfortable bed. Complete peace and quiet in a courtyard facing room, despite proximity to the motorway.

2026-05-11 • via Nuitee
S
Stephanie • couple • gb
10
2026-05-10 • via Nuitee
B
Baljit • solo_traveller • gb
10
2026-05-08 • via Nuitee
G
Gavin • couple • gb
1
Very disappointing
Pros:

Comfy bed

Cons:

Untidy, disorganised and some (not all) rude staff.
Also booked expecting a swimming pool and informed on arrival that it was closed. Didn’t get informed beforehand.
Agreed refund with management but they still haven’t processed this.

2026-05-07 • via Nuitee
M
Melissa • solo_traveller • gb
8
2026-05-06 • via Nuitee
B
Benna • couple • gb
6
Ok hotel in lovely grounds, with generally friendly staff and clean.
Pros:

Spacious hotel in lovely grounds, with mostly friendly staff and clean and comfy rooms. The breakfast was quite good and the bar area was ok.

Cons:

According to reception staff, apparently booking.com were supposed to be in touch to say the spa had closed permanently, but they were not, so we arrived expecting to be able to use it and were very disappointed, as we booked this hotel for that sole reason. The reception staff were very apologetic and did take money off the bill, which was good. The hotel is nice, but doesn't really have much of an atmosphere, which is a shame.

2026-05-05 • via Nuitee
R
Rodger • couple • gb
9
A pleasant stay in nice grounds with good parking.
Pros:

Nice size room, comfortable bed, plenty of supplies on the hostess tray. Hot cookie on booking in a nice touch.

Cons:

Only downside was that the bathroom sink was blocked on our second day. The bar easy chairs need back cushions for those of us with short legs!

2026-05-05 • via Nuitee
N
Norma • couple • gb
9
St Annes Manir was a very comfortable hotel with great facilities.
Pros:

Lovely grounds and rooms were comfortable

Cons:

All was good

2026-05-05 • via Nuitee
C
catherine • family_with_children • fr
8
Pros:

Buffet copieux et varié
Piscine et salle de sport

Cons:

La chambre PMR équipée d'une baignoire !!!

2026-05-04 • via Nuitee
C
Cinzia • family_with_children • gb
6
Pleasant stay, room was very spacious and in good order
Pros:

Location, late check out time and longer time for breakfast

Cons:

The view from to the bedroom, the fountain in the garden.

2026-05-04 • via Nuitee
M
Michael • solo_traveller • gb
5
Pros:

The bedroom and the grounds.

Cons:

Bathroom no air con .too hot in the hotel and room .

2026-05-03 • via Nuitee
C
Carl • family_with_children • gb
10
Would happily return, and intend to.
Pros:

Exceptional location. Staff were very friendly and approachable. My children absolutely loved the warmed cookies they were given on check in.
Breakfast offered a large range of food and drink options to choose from, and the table service cooked breakfast on the Saturday was mostly acceptable. I personally enjoyed the scrambled eggs and bacon both days.
The room we had was more than what we had hoped for. Spacious, inviting and comfortable. Ground floor with the table and chairs on the balcony in a beautiful location.
We thoroughly enjoyed our stay and intend to return.

Cons:

If I was to nitpick, there were a few hairs in the bathroom, one stuck on the toilet bowl and two in the bath tub and a few (of what I assume) were dried toothpaste marks on the side of the sink.

2026-05-03 • via Nuitee
M
Mark • couple • gb
7
We had a peaceful few days stay at double tree saint Anne . Great breakfast . Dinner was repetitive.
Pros:

I like the friendly check in and check out staffs. Nice foyer and sitting area. We also enjoyed the spar area.

Cons:

Repetition of limited menu. The small fridge in the room didn’t work. There was a dried drip from something that had been spilt on the bedside table.

2026-05-02 • via Nuitee
C
Claudia • family_with_children • gb
1
Disappointed for Double Tree
Pros:

Location is nice

Cons:

My family recently stayed at your DoubleTree hotel and I have to say it was an awful experience, particularly disappointing as it was meant to be a birthday treat for my husband.
The cleanliness standard throughout our stay was shocking. We changed rooms three times and each room was worse than the last. The floors were so dirty I requested slippers, which were never provided. Even the glasses in the room were dirty, leaving me with no choice but to take my drink vouchers and collect drinks in the bottle instead.
Because of the state of the restaurant, we did not feel comfortable dining there either and ended up ordering food through Uber — not what you expect when paying for a DoubleTree stay.
The entrance gave a good first impression, but that was unfortunately where it ended. The rooms, the restaurant, the balcony and courtyard areas all appeared neglected and well overdue for attention.
I have stayed at many DoubleTree properties and this experience was completely out of character for the brand. The location of this hotel is truly wonderful, which makes it even harder to understand how the property has been allowed to deteriorate to this standard.
One night here is not inexpensive, and I expected DoubleTree’s usual standards. Sadly, this stay fell far short of that, and what should have been a special occasion became a real disappointment.
I would appreciate a formal response and to understand what steps you intend to take.​​​​​​​​​​​​​​​​

2026-04-29 • via Nuitee
K
KAMILLE ROSE • family_with_children • gb
9
2026-04-29 • via Nuitee
I
Ian • solo_traveller • gb
8
Great place to meet old friends.
Pros:

Large clean and comfortable room, friendly and helpful staff, great breakfast, nice public areas and setting in gardens.

Cons:

Nothing

2026-04-24 • via Nuitee
M
Mick • extended_group • gb
7
Great staff but hotel could do revamp
Pros:

Staff and Breakfast

Cons:

Hotel looked tired and needs urgent work

2026-04-20 • via Nuitee
P
Phil • solo_traveller • gb
10
2026-04-19 • via Nuitee