Comfort Franca

Hotels
Comfort
7.9 (142 reviews)
Avenida Miguel Sábio De Mello, 1505 , Franca , br

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast
Comfortable bed
Good location
Cons:
Clogged shower
Unhelpful staff
Empty fridge
Broken gym equipment

Categories

Cleanliness
6.98
The shower was clogged and had low water pressure.
Service
8.45
Generally positive service experience, but one staff member was unhelpful and rude.
Location
8.99
Good location and easy access.
Room Quality
7.44
Rooms are spacious, but issues with maintenance reported.
Amenities
6.97
Fridge was empty, and gym equipment was broken.
Value for Money
8.43
Overall reasonable value considering the comfort.
Food and Beverage
7.98
Breakfast was good but service experienced issues during dinner.
Overall Experience
7.95
Good overall but marred by some maintenance and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:31

Property Description

Outdoor Swimming Pool and Free Internet Access

The Comfort Franca offers a refreshing outdoor swimming pool and complimentary internet access in all rooms, catering to both business and leisure travelers.

Modern Rooms and Convenient Amenities

The modernly decorated rooms at Franca feature air conditioning, cable TV, and a work desk. Guests can also indulge in a continental breakfast buffet, Italian dining options, and access to a fitness center.

Convenient Location and Nearby Attractions

Situated near Franca City Hall and major shopping areas, the hotel is a mere 700 meters from Franca University. With free parking available, explore the city hassle-free. Book your stay now and experience Franca's charm.

Important information:

Please note, guests must present the Booking.com confirmation voucher upon check-in. Reservations must contain the guests first and last name.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 142 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 7.95
R
Rubens D Torres family_with_children br
10
Pros:

Hospedagem e bom atendimento.

Cons:

Gostaria de usar a piscina swm condição de uso, pela aparência fazia dias não fazia limpeza.

2026-03-18 via Nuitee
J
Joao couple us
9
Nice hotel in franca
Pros:

Property is very clean

Cons:

The locks on the doors. For some reason the cards kept demagnetizing and every single time I left my room I would need to check with the front desk staff that would help me with no issues but the headache of having to go there every time was very annoying

2026-03-13 via Nuitee
J
José Carlos couple br
8
Foi boa, atendeu a nossa expectativa. Lugar tranquilo e sossegado
Pros:

O café da manhã foi bom, atendeu ai nosso paladar. Gosto muito da localização, a proximidade da rodovia facilita a locomoção, evitando assim o transito pelo meio da cidade.

Cons:

Apesar de já ter utilizado o hotel, pelo menos 3 vezes, o Hotel não encontrou o cadastro da minha esposa, exigindo novamente o cadastro.

2026-03-07 via Nuitee
A
AMILTON family_with_children br
8
2026-02-27 via Nuitee
J
Josué solo_traveller br
10
Boa
Pros:

Espaço

Cons:

Banheiro

2026-02-13 via Nuitee
A
Ana Carla family_with_children br
5
2026-02-13 via Nuitee
J
Jales family_with_children br
10
Pros:

Localização excelente

Cons:

 O hotel superou todas as expectativas. A equipe é extremamente atenciosa.. o quarto era aconchegante e impecavelmente limpo. O café da manhã é muito completo e delicioso

2026-02-08 via Nuitee
M
Melissa couple br
8
2026-01-29 via Nuitee
P
PEDRO couple br
7
Pros:

O café da manhã é bom, variado e com produtos de qualidade. A cama é confortável. Estacionamento fácil e com muitas vagas.

Cons:

O Restaurante nao funcionou no domingo, embora não houvesse aviso em nenhum lugar. Apenas o recepcionista informou quando perguntamos.

2026-01-28 via Nuitee
E
Edna couple br
8
Pros:

Quarto confortável e café da manhã sensacional.

Cons:

Infelizmente a piscina estava com lodo

2026-01-21 via Nuitee
I
Ines couple br
10
Dias de ótimo descanso
Pros:

OTIMO CAFE DA MANHA E OTIMA LOCALIZAÇÃO, RECEPÇÃO MUITO RECEPTIVA

Cons:

NAO TENHO RECLAMAÇÕES

2026-01-19 via Nuitee
P
PAULO CESAR DA SILVA extended_group br
10
2026-01-19 via Nuitee
L
Lara solo_traveller br
8
2026-01-19 via Nuitee
F
Fernanda solo_traveller br
10
Muito boa
2026-01-19 via Nuitee
W
Weslei extended_group br
10
2026-01-19 via Nuitee
J
Juliano family_with_children br
9
2026-01-12 via Nuitee
I
Isabela extended_group br
7
Atendeu perfeitamente para a ocasião
Pros:

Localização excelente

Cons:

O ar condicionado do quarto fazia muito barulho.
Café da manhã mais diversificado.

2026-01-12 via Nuitee
R
Renata couple br
7
2026-01-11 via Nuitee
L
Luiz Aparecido family_with_children br
8
2026-01-08 via Nuitee
A
Andrea solo_traveller br
7
2026-01-03 via Nuitee