Best Western PLUS Vineyard Inn and Suites

Hotels
Best Western Plus
9.4 (563 reviews)
142 Lake Street , Penn Yan , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Great breakfast
Cons:
Uncomfortable beds
Noisy rooms
Limited toiletries

Categories

Cleanliness
9.63
Most reviews highlight cleanliness positively with specific mentions of rooms being very clean.
Service
9.8
Consistent mention of friendly and caring staff throughout multiple reviews.
Location
9.74
The location is praised for being close to attractions such as parks and wineries.
Room Quality
8.59
Some guests reported uncomfortable beds and noise issues, impacting the overall room quality.
Amenities
9.12
Amenities mentioned positively, but some guests desired more toiletries.
Value for Money
9.18
Value for money is seen as average, with some guests mentioning high prices.
Food and Beverage
9.33
Breakfast is generally received well, despite some complaints about coffee quality.
Overall Experience
9.8
Overall experience often rated positively, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:50

Property Description

Spacious Rooms with Free Wi-Fi
Experience comfort and convenience at the Best Western PLUS Vineyard Inn and Suites in Penn Yan, New York. Each room offers free Wi-Fi, a microwave, refrigerator, and coffee maker, ensuring a pleasant stay.

Indoor Pool and Jacuzzi
Unwind and rejuvenate in our indoor pool and jacuzzi. Whether you're looking to relax after a long day or have some fun with the family, our amenities are designed to cater to your needs.

Complimentary Breakfast and Local Attractions
Start your day right with our free breakfast buffet featuring locally sourced items. Explore nearby attractions like the Lakeside Country Club, Keuka Lake Wine Trail, and the Oliver House Museum during your stay.

Book your stay now at the Best Western PLUS Vineyard Inn and Suites for a memorable experience in Penn Yan, New York.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 563 reviews
Cleanliness: 9.63
Service: 9.8
Location: 9.74
Room Quality: 8.59
Amenities: 9.12
Value for Money: 9.18
Food and Beverage: 9.33
Overall Experience: 9.8
C
Chernesky solo_traveller us
10
2026-04-09 via Nuitee
A
Alexandra solo_traveller il
10
2026-04-07 via Nuitee
K
Karen Brown family_with_children us
10
Pros:

Everything was so very clean and smelled nice. Communication was excellent with staff members and cleaning service provided was excellent. Lovely hotel. (Very few complaints)

Cons:

Probably location in city. Very busy location. Bed was very soft. Shower doors weren't closed off enough, causing bathroom floor to get wet.

2026-04-06 via Nuitee
A
Amanda family_with_children us
9
2026-03-29 via Nuitee
M
Maureen couple us
9
2026-03-24 via Nuitee
A
Amber couple us
10
2026-03-17 via Nuitee
P
Paula couple us
10
2026-03-16 via Nuitee
R
Richard solo_traveller us
9
2026-03-15 via Nuitee
J
judy couple us
6
Saturday , Sunday .experience at Best Western.
Pros:

The beds were very comfortable!

Cons:

The other clients of the hotel were very noisy and out of control. It did not seem like the parents were monitoring their children's activities. Due to the children running the hallways, the noise in the evening hours was excessive ! Should there be some staff discussing this scenario with families as they check in ? Secondly,the staff indicated the coffee machine in the lobby was unavailable until Monday or Tuesday (?) when in fact it was up working Sunday afternoon. What was that issue? Believe it or not coffee is an important feature in relaxation. The room and the facility was comfortable and clean which is an important aspect for the visit.

2026-03-09 via Nuitee
M
Margaret couple us
9
Very pleasant and ideally located to Finger Lakes wineries
Pros:

I love getting cappacino any time of day. The egg bites are delicious. This best western is the only hotel that I've stayed in that has a yogurt machine.

Cons:

Fresh fruit and granola for the yogurt

2026-02-28 via Nuitee
J
Jess extended_group us
10
Pros:

The rooms was very clean the facilities were also clean

Cons:

I can't say there was anything I didn't like

2026-01-25 via Nuitee
R
Robert couple us
7
2026-01-19 via Nuitee
M
Margaret extended_group us
10
Nice
2026-01-19 via Nuitee
B
Bonnie couple us
10
2026-01-19 via Nuitee
J
James solo_traveller us
9
2026-01-19 via Nuitee
V
Vimbai family_with_children us
10
It was a great place to come and sleep after a day out
Pros:

Family friendly clean and spacious

Cons:

Could improve on the breakfast options
the pancakes from the pancake machine has no taste. Provide real pancakes. Being in another location would be good as well.

2026-01-19 via Nuitee
D
Debra couple us
5
We've been there before so we know there's better rooms and will pick accordingly
Pros:

Breakfast was great. The only problem we had is the room that we had somebody was walking back and forth all night long. Never again will I rent the king size bedroom

2026-01-16 via Nuitee
A
Ashleigh couple us
9
2026-01-10 via Nuitee
J
jeffyw65 couple us
9
Pros:

Breakfast was good, pool hot tub area was nice.

2026-01-06 via Nuitee
L
Luna extended_group ae
8
Friendly staff but facility is far
Pros:

Friendly staff

Cons:

Not enough toiletries like shampoo soap etc

2026-01-04 via Nuitee