Hilton Vacation Club Ocean Beach Club Virginia Beach

Hotels
Hilton Grand Vacations
8 (1145 reviews)
3401 Atlantic Avenue , Virginia Beach , us

Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Nice staff
Good location
Cons:
Dirty rooms
Poor service responsiveness

Categories

Cleanliness
5.39
Multiple mentions of unclean rooms, including dirty sheets and unclean bathrooms.
Service
9.36
Staff was nice but there were shortcomings in responsiveness and lack of follow-up on maintenance issues.
Location
9.4
Location was convenient, though issues on-site detracted from the overall experience.
Room Quality
8.35
Room had some nice features but significant issues like odors and maintenance problems.
Amenities
7.88
Limited amenities reported, including lack of coffee and no breakfast offered.
Value for Money
7.84
Guests felt the price was not justified given the shortcomings in service and cleanliness.
Food and Beverage
6.39
No food options available and a lack of coffee service.
Overall Experience
9.36
Guest expressed overall dissatisfaction but had some positive sentiments about the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 17:43

Property Description

Luxurious Accommodations with Ocean Views
Experience the ultimate beach getaway at Hilton Grand Vacations Ocean Beach Club. Indulge in contemporary studios and suites with kitchenettes or full kitchens, offering stunning ocean views.

Top-Notch Amenities for Relaxation and Recreation
Unwind by one of the three seaside pools, sip on a cocktail at the poolside Tiki Bar, or enjoy oceanfront yoga. Stay active at the state-of-the-art gym with ocean views or have fun in the game room.

Delightful Dining Options and Nearby Attractions
Savor a meal at Tortuga Cafe or grab a drink at the Tiki Bar. With Virginia Beach Amusement Park just 1.4 miles away and attractions like the Virginia Zoological Park nearby, there's something for everyone.

Book now for a beachfront retreat like no other at Hilton Grand Vacations Ocean Beach Club!

Important information:

Guests must be at least 21 years old to reserve a room and check-in at this hotel.

Please note, parking is limited to 1 space per room.

Daily Resort Charge will be added to the room rate and includes: Guest internet access; covered self-parking; fitness classes; scheduled resort activities and craft classes; local dining discounts; Xbox/Wii video games.

Government-issued photo identification and a credit card is required at check-in for incidental charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 17.25 per day.

Location

Property Accessibility

Total Disability Score: 22.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1145 reviews
Cleanliness: 5.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 6.39
Overall Experience: 9.36
D
danielle solo_traveller us
7
2026-02-09 via Nuitee
H
Hillary couple us
10
2026-02-09 via Nuitee
D
David couple us
10
Pros:

Everything

2026-01-26 via Nuitee
C
Courtney Pepper family_with_children us
3
Very upset with the amount we paid for the overall experience. Would not recommend or return
Pros:

The staff was nice

Cons:

The room smelt like weed the entire visit and the jets in the tub did not work

2026-01-22 via Nuitee
M
Maxine couple us
9
2026-01-22 via Nuitee
R
Robert couple us
10
2026-01-22 via Nuitee
S
Susie solo_traveller us
10
The room was comfy and met all expectations. Loved the daily Ocean view.
2026-01-20 via Nuitee
M
michael couple us
5
Pros:

Bath tub panel was laying in the floor. I went to the desk, they said someone would be up to fix it. Nobody showed up. Manager was also aware of the situation. Nobody called to check if things were taken care of We were supposed to have a queen bed. It was a double

Cons:

A hotel charging this much , you would think there would be breakfast offered

2026-01-20 via Nuitee
L
Lavoris solo_traveller us
10
2026-01-20 via Nuitee
T
Telesha family_with_children us
7
2026-01-20 via Nuitee
J
James extended_group us
10
2026-01-19 via Nuitee
S
Sheena family_with_children us
10
2026-01-19 via Nuitee
L
Loretta couple us
8
Pros:

Location was fine

Cons:

Bed wasn't comfortable

2026-01-19 via Nuitee
S
Sheri couple us
7
We would stay again after the season because the price is low. I would not see the value in the full price during g the
Pros:

Shore access, indoor pool although VERY CHLORONATED.

Cons:

Have to ask for linens daily, coffee, creamers, etc. the shampoo etc attached to the wall- as someone who uses the tub it was a pain to stand up get shower gel- sit back down. Stand up get shampoo, sit and wash my hair and stand to get conditioner…

2026-01-19 via Nuitee
C
Claudia family_with_children us
10
2026-01-19 via Nuitee
B
Bradley family_with_children us
8
Like the location and the pools at the hotel
Pros:

Right in the middle to everything very convenient

Cons:

The beds are very uncomfortable and hard as a rock they need new mattresss

2026-01-19 via Nuitee
A
Alan couple us
7
Pros:

location

Cons:

Ice machine didn't work. The elevator in the parking garage was broken. I saw many older people struggling to go 5 flights of steps. That should not happen get the elevator fixed!!! Or offer to get the car for them for no charge.

2026-01-19 via Nuitee
I
IRVIN extended_group us
7
We had a nice time, but will go someplace less expensive next time,
Pros:

the room was very nice. The water pressure was awesome, but I was unable to get any hot water mid-day. (Always plenty morning and nighttime.) The kitchenette and separate bedroom was very nice. The large dining table was excellent for playing games, etc. The staff was very friendly. The resort and room were attractive.

Cons:

Parking was HORRIBLE!! We had no interest in paying and tipping a valet. We prefer to park ourselves and the parking was quite far from the hotel. The lobby was not welcoming. Not one seat to sit on while waiting. We made reservations quite early and requested to be on the same floor as our friends. We were 4 floors apart.

2026-01-19 via Nuitee
F
Fey couple us
8
Very nice
Pros:

Location and pool

Cons:

No restaurants

2026-01-19 via Nuitee
M
Michael couple us
1
Don't use the Hilton Ocean Club on Virgina Beach
Pros:

Absolutely nothing other than the location

Cons:

Room was not cleaned and previous dirty sheets left in a pile on the bed. Took the night manager 30 minutes to bring clean sheets. Did not have a fitted sheet so used flat sheets that were the wrong size. Our Kitchen sink bubbled up with unit above dishwasher water. If not for my husband using the trash can and bailing out water it would have overflowed. Now we know we're the horrible smell and wet carpet came from. Bathroom floor was not cleaned. There was something slippery spilled on it. My husband used a bath towel to clean the floor. It was so dirty. We only got two towels so had to share a towel since my husband cleaned the floor with one...this was between midnight and 1 am due to our late check in. Horrible start to a vacation. There was no coffee and when asked about it, the am. male desk staff told me if I wanted coffee I would have to fill out a survey and walk across the street for coffee from the Hilton Grand Vacation Club. When booking, we wer not given a room number. DO NOT stay in room 201B. It is directly above the pool/bar that stays open with music until 11 am and then starts at 6am with workers slamming a metal fence gate. We also had to deal with workers at 7 am replacing the rolling shutter for the bar. Welding and sawing and grinding all before 8 am. The parking garage elevators did not work. So my husband who just had knee surgery had to walk flights of stairs. Forget trying to use the front enterance round about for drop off/pick up. It was bumper to bumper and a 15- 20 minute wait to get a car around it. There was a very weak apology from both the night and day front desk manager. No offer to compensate us even with a late check out. We were told that Hilton subcontracted the cleaning out and they had nothing to do with the lack of a clean room.

2026-01-19 via Nuitee