Best Western Texas City I-45

Hotels
•
Best Western
7.8 (156 reviews)
10620 Emmitt Lowery Expy, Texas City, Texas, 77591 , Texas City , US
+1 409-986-6600

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Facilities

Elevator
Fitness facilities
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Wheelchair accessible parking
24-hour business center
Free self parking
See all facilities

Review Highlights

Pros:
Clean rooms (multiple mentions)
Friendly, helpful staff
Good hot breakfast
Convenient location near restaurants/cruise area
Good parking and accessible amenities (laundry, luggage carts)
Clean pool and jacuzzi; well-maintained public areas
Cons:
Uncomfortable mattresses / feeling springs
Occasional strong bleach/chemical smell reported
Some in-room maintenance issues (non-working charging outlets, running toilet, cheap shades)
Extra fees for early check-in reported

Categories

Cleanliness
8.3
Generally praised as very clean (rooms, pool, renovated) with daily housekeeping; one guest reported an overpowering bleach smell in parts of the hotel.
Service
8.4
Staff repeatedly described as hospitable, friendly and helpful (front desk and attendants highlighted); excellent customer service mentioned several times.
Location
8
Convenient location near restaurants, highway access and close to Kemah/Galveston/cruise area; parking was noted as good.
Room Quality
6.8
Rooms are clean and generally comfortable, but multiple guests reported mattress/spring discomfort and some maintenance issues (non-working outlets, cheap shades, one running toilet).
Amenities
7.8
Good amenities cited: hot breakfast, guest laundry, luggage carts, pool and jacuzzi, work desk; occasional complaints about in-room outlet failures.
Value for Money
7.2
Many guests said they would return and recommended the hotel, indicating solid value, though fees (e.g., paid early check-in) and some room issues lowered perceived value for a few.
Food and Beverage
8.6
Breakfast frequently praised as very good, hot and fresh-made with good options; multiple guests specifically complimented the breakfast.
Overall Experience
7.3
Majority of stays described as excellent or very good with clean rooms and helpful staff, though isolated negatives (mattress comfort, strong bleach smell, fees) tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Recreational Facilities

  • Outdoor pool and 24-hour fitness center for guests to enjoy.

Complimentary Amenities

  • Free wireless internet access, continental breakfast, and newspapers.
  • Free self-parking available onsite for added convenience.

Guestroom Features

  • 52 rooms with refrigerators, flat-screen TVs, and private bathrooms.
  • Complimentary wired and wireless internet access, cable programming.

Book your stay at Best Western Texas City I-45 for a perfect blend of comfort and convenience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 156 reviews
Cleanliness: 8.3
Service: 8.4
Location: 8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 7.2
Food and Beverage: 8.6
Overall Experience: 7.3
H
Heather • partner
10
Pros:

The hotel area was safe. They had luggage carts available which was nice. Guest laundry on the second level. Staff was very hospitable

2025-10-09 • via Nuitee
R
Ronald
10
Pros:

From check in to check out, our stay was excellent. Rooms were very clean, and comfortable; free breakfast was very good. We stayed only one night before cruising( this was our second time here), and will DEFINITELY stay here again! Highly recommend!

2025-10-05 • via Nuitee
V
Vanessa
6
No phone charge
Pros:

Shops near by. Parking was good. Not one of the charging outlets in my room worked. So I couldn't charge my phone

2025-10-02 • via Nuitee
R
Randy
10
Pros:

Yes

2025-09-29 • via Nuitee
B
Brent
10
Alaround great stay
Pros:

Very clean, great parking, close to restaurants and highway access. Pversll great stay.

2025-09-28 • via Nuitee
K
KATHERINE
6
Pros:

Water

2025-09-28 • via Nuitee
A
Arminda • family
10
Pros:

Excellent customer service.

2025-09-27 • via Nuitee
C
Carol • partner
8
Pros:

We spent the night before our cruise.
The room was clean and staff was very friendly!

2025-09-27 • via Nuitee
I
Isabella
10
Pros:

My go to spot anytime i go visit my sister, very clean. Everyone is very nice only thing is the mattress aren’t the best but I still choose here everytime!!

2025-09-23 • via Nuitee
R
Rodney
10
Pros:

This location has proven to be a very good option for my ivernight stay. Wonderfuk showers and beds. I have to say, i truky have come to appreciate the work desk in the room as well.

2025-09-17 • via Nuitee
L
Lucio • family
10
Pros:

Everything was great.

2025-09-14 • via Nuitee
A
Adrian
8
Pros:

Great

2025-09-10 • via Nuitee
R
Rick
4
Pros:

When entering the hotel, the bleach smell burned your nose. It was so strong you could smell it on the third floor. Hotel has shades that open with a pull chain which is of cheap quality.
I will not stay here again.

2025-09-09 • via Nuitee
L
Liliana
8
Pros:

Overall it was a good experience. The room was clean. I bring my own cleaning supplies when I stay at a hotel and it wasn’t hard to disenfect since it was well maintained.

2025-09-07 • via Nuitee
M
Misty
10
Pros:

This was perfect place to explore the Kemah and Galveston areas. The team really makes sure everything was super clean, and breakfast had good options.

2025-09-02 • via Nuitee
J
Jesca
10
Pros:

The place wasn’t beautiful

2025-08-30 • via Nuitee
K
Keith • partner
10
Pros:

Got the king room with jacuzzi tub....very relaxing! Room was clean and nice, A/C worked like a champ, and bed was comfy. Pool area was exceptionally clean and breakfast was abundantly stocked.

2025-08-23 • via Nuitee
B
Bernadette • partner
10
Pros:

I really enjoyed my stay. The staff was great and was willing help in any way. I will definitely return

2025-08-18 • via Nuitee
D
Daniel
8
Pros:

Very clean nice room. Had a toilet that ran all night but not a deal killer. We were a late check in and it wasn’t noisy. Just wasted hotels water.
Overall a quiet comfortable stay. No time to check out amenities so I can’t comment on those.
Breakfast was average for a continental

2025-08-18 • via Nuitee
B
Bernadette • partner
10
Pros:

The desk attendant was very helpful

2025-08-18 • via Nuitee