Best Western PLUS Chemainus Inn

Hotels
Best Western Plus
9.4 (695 reviews)
9573 Chemainus Road , Chemainus , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Some cleanliness issues
Inconsistent room service

Categories

Cleanliness
8.56
Some complaints about room service and upkeep.
Service
10
Multiple mentions of friendly and helpful staff.
Location
9.53
Convenient location with good access to local attractions.
Room Quality
9.27
Rooms are reported as nice and comfortable.
Amenities
9.52
Well-equipped facilities including pool and fitness room.
Value for Money
8.85
Value perceived as average given the price point.
Food and Beverage
9.51
Breakfast is frequently praised as fresh and varied.
Overall Experience
9.96
Generally positive with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:07

Property Description

Indulge in Relaxation:
Featuring an indoor pool, hot tub, and gym, unwind and rejuvenate during your stay at Best Western PLUS Chemainus Inn. Enjoy massages onsite for the ultimate relaxation experience.

Comfortable and Convenient Accommodations:
Our spacious rooms offer free Wi-Fi, a refrigerator, and coffee maker for your convenience. Relax in the bright, warm-colored rooms equipped with a safe, armchair, and desk for a comfortable stay.

Delightful Amenities and Nearby Attractions:
Start your day with a delicious breakfast buffet and cozy up by the lobby fireplace. Explore nearby attractions such as Chemainus Tours, Chemainus Theatre Festival, and Fuller Lake, all within 2 km. Book your stay now and experience the best of British Columbia at Best Western Chemainus Inn.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 695 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 9.27
Amenities: 9.52
Value for Money: 8.85
Food and Beverage: 9.51
Overall Experience: 9.96
L
Liz extended_group ca
8
Pros:

Great breakfast

Cons:

Found bed to be too soft

2026-03-13 via Nuitee
S
Sonia family_with_children ca
10
2026-03-10 via Nuitee
M
Minette solo_traveller ca
6
Nice enough
Pros:

Good location, nice size room

Cons:

Room cleaning policy. They won’t make your bed if you leave your pajamas on it

2026-03-09 via Nuitee
T
Tatenda family_with_children ca
10
2026-03-07 via Nuitee
S
Shari family_with_children ca
9
2026-03-02 via Nuitee
J
Jennifer family_with_children ca
10
Pros:

Really good breakfast. Location perfect for visiting different places on the island. Staff was very nice and the rooms were well appointed (kitchen wise)

Cons:

Wish they had come to clean rooms/change towels more often. Only came every other day which felt strange.

2026-02-26 via Nuitee
I
IntSommelier Business White Rock, British Columbia
2
Not suitable for sports teams
Pros:

Third year staying with a hockey team and never had problems in the past with late checkout. Met with completely inflexible management who told me that the housekeeping schedule was far more important than customer satisfaction. If you are blocking rooms for a team I would give this hotel a miss

2026-02-16 via Tripadvisor
J
Jonathan couple ca
10
Pros:

Clean, quiet and real glasses!!!

Cons:

All good

2026-02-12 via Nuitee
D
Darren couple us
10
Pros:

Hot tub

2026-01-27 via Nuitee
J
Jodi extended_group ca
10
Staff was very friendly and helpful. Rooms are nice, comfortable beds and a delicious buffet breakfast. Perfect weekend
Pros:

Cl an, tidy, easy access for my mom who uses a walker.

2026-01-20 via Nuitee
D
Deborah family_with_children us
9
Quick in and out
Pros:

Great breakfast.

Cons:

nothing.

2026-01-19 via Nuitee
D
Darlene extended_group ca
8
2026-01-19 via Nuitee
B
Bin couple ca
10
2026-01-19 via Nuitee
R
robbins solo_traveller us
9
Fine!
Pros:

All good

Cons:

A little expensive

2026-01-19 via Nuitee
N
Noreen couple ca
8
2026-01-19 via Nuitee
O
Oleg couple ca
8
2026-01-19 via Nuitee
O
O family_with_children ca
9
2026-01-13 via Nuitee
6
648kevino Solo travel Nanaimo, Vancouver Island, British Columbia
10
Jay went above and beyond. He knows.
Pros:

Best Western Plus Chemainus
Jay you are a superstar!

10 stars for you my friend.

Best experience I have ever had.

He knew exactly what to do

2026-01-06 via Tripadvisor
H
Heidi-kaye family_with_children ca
10
Pros:

Absolutely, the cleanest hotel & staff are so friendly. The rooms are cozzy 😃 We love our stays ❤️

2026-01-06 via Nuitee
E
Evelyn-Jo family_with_children ca
6
It was nice - but can do better
Pros:

The breakfast and the pool and hot tub

Cons:

Noisy room - too close to the elevator

Tvs would stay off - we had to unplug them

Not enough bedding for 2 beds - missing the comforter/duvet and when I asked I was declined the first night, the second night we were declined again until I went down in person and expressed how I really felt about the lack of bedding.

2026-01-05 via Nuitee