The Harlow Hotel By AccorHotels

Hotels
Accor
7.1 (3171 reviews)
Southern Way , Harlow , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Welcoming staff, especially Ufuoma
Cons:
Dated rooms
Food quality issues

Categories

Cleanliness
7.6
Generally clean rooms noted in multiple reviews, but some comments about dated rooms.
Service
8.1
Staff, particularly Ufuoma, received high praise for their welcoming attitude and professionalism.
Location
7.6
Location was mentioned positively for both convenience and business meetings.
Room Quality
6.6
Some rooms described as dated, while others appreciated the cleanliness and comfort.
Amenities
7.1
Good facilities like hair dryer and kettle, but absence of included breakfast noted.
Value for Money
7.1
Some amenities such as food quality and service could improve, reflecting on value.
Food and Beverage
6.1
Mixed reviews on the quality of food with mentions of cold meals and limited options.
Overall Experience
6.6
Overall positive experiences balanced with concerns about certain aspects of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:27

Property Description

Convenient Location
Located just a 10-minute drive from Stansted Airport, The Harlow Hotel By AccorHotels is easily accessible from junction 7 of the M11 and minutes from the M25. Perfect for business travelers with its proximity to Harlow Business Park.

Modern Amenities
With 119 modern en suite guest rooms, enjoy comforts like tea/coffee facilities and flat-screen satellite TV. Stay connected with free Wi-Fi and take advantage of chargeable on-site parking.

Dining and Business Facilities
Savor global flavors at The Sculpt Restaurant or host meetings in the business center with 9 versatile meeting rooms.

Book your stay at The Harlow Hotel By AccorHotels for a convenient and comfortable experience.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

7.1
Based on 3171 reviews
Cleanliness: 7.6
Service: 8.1
Location: 7.6
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.6
1
144jasv Family
10
Thank you Dipti for your exceptional service
Pros:

A great hotel with air con, Dipti was amazing at check in and it was nice to have a friendly welcome

2026-06-26 via Tripadvisor
L
Lin solo_traveller gb
5
OK overnight stay
Pros:

I couldn't find any information in the room about breakfast timings and guessed it would be open until at least 10am. I arrived at the restaurant at 9:40am to find it closes at 9:30! This information was delivered to me quite bluntly by the receptionist and nothing else offered. However, Giuseppe leapt to his feet, rushed over and insisted I go into the restaurant and subsequently presented me with fresh pastries and fruit salad. Excellent service, thank you, Giuseppe.

Cons:

The beds are so firm it was like sleeping on a mortuary slab. The A/C in reception may be fabulous but the A/C in the rooms and restaurant are woefully inadequate on a 30c+ day.

2026-06-25 via Nuitee
J
Jeremy solo_traveller gb
8
Pros:

The breakfast selection was good

2026-06-25 via Nuitee
G
greg solo_traveller gb
8
Cons:

bar was too cold - air con

2026-06-24 via Nuitee
M
Moylan extended_group gb
8
Good stay
Pros:

Convenient to stanstead

Cons:

No lift

2026-06-24 via Nuitee
L
Lukasz solo_traveller gb
7
2026-06-23 via Nuitee
D
Don couple gb
7
Stay if you really need to.
Pros:

Location.

Cons:

Dated. Tired. Was getting raided by immigration whilst I was there.

2026-06-22 via Nuitee
M
Mihai Constantin couple gb
7
Pros:

The room was ok (nice)

Cons:

I didn’t know from the start I had to pay for parking £10 a day

2026-06-22 via Nuitee
D
Dan solo_traveller gb
9
2026-06-21 via Nuitee
R
Rick couple gb
9
I would definitely recommend the Harlow Hotel,great staff,lovely breakfast,excellent value.
Pros:

All the staff were super friendly and helpful,hotel room clean and comfortable.

Cons:

None

2026-06-21 via Nuitee
M
Mohammed solo_traveller gb
2
2026-06-19 via Nuitee
M
M2001ECedwardc Business
10
Come for the air con. Stay for the staff
Pros:

A gem of a hotel. Fantastic atmosphere and food. Tidy rooms with are con for when you’ve been in the sun from dawn. But the best part is the staff, Roxana has made my trip 100% better. Greeted with a smile no matter the day. And took a great interest into my work.

2026-06-18 via Tripadvisor
T
trevor solo_traveller gb
5
Pros:

Location

Cons:

Dodgy plug sockets, blood on curtains

2026-06-18 via Nuitee
B
baddeley couple gb
10
It was comfortable and clean and staff were lovely
Pros:

It was clean and modern

Cons:

Nothing

2026-06-18 via Nuitee
E
enjig2026 Friends getaway
10
Hotel stay
Pros:

Had a great say in hotel for 2 nights.
Dipti on the front office reception was fantastic. She helped us with smooth check-in with her cute smile. Over all had a good experience staying in hotel. Will stay again.

2026-06-17 via Tripadvisor
L
Laura extended_group it
7
2026-06-17 via Nuitee
D
David solo_traveller gb
8
2026-06-17 via Nuitee
O
Okwudili couple gb
4
I won’t recommend this
Pros:

The car park

Cons:

It’s really old , no intercom telephone in the room. No room service

2026-06-17 via Nuitee
L
Lori couple gb
6
2026-06-15 via Nuitee
J
Jason couple gb
10
2026-06-15 via Nuitee