The Harlow Hotel By AccorHotels

Hotels
•
Accor
7.1 (2984 reviews)
Southern Way , Harlow , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Welcoming staff, especially Ufuoma
Cons:
Dated rooms
Food quality issues

Categories

Cleanliness
7.6
Generally clean rooms noted in multiple reviews, but some comments about dated rooms.
Service
8.1
Staff, particularly Ufuoma, received high praise for their welcoming attitude and professionalism.
Location
7.6
Location was mentioned positively for both convenience and business meetings.
Room Quality
6.6
Some rooms described as dated, while others appreciated the cleanliness and comfort.
Amenities
7.1
Good facilities like hair dryer and kettle, but absence of included breakfast noted.
Value for Money
7.1
Some amenities such as food quality and service could improve, reflecting on value.
Food and Beverage
6.1
Mixed reviews on the quality of food with mentions of cold meals and limited options.
Overall Experience
6.6
Overall positive experiences balanced with concerns about certain aspects of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:27

Property Description

Convenient Location
Located just a 10-minute drive from Stansted Airport, The Harlow Hotel By AccorHotels is easily accessible from junction 7 of the M11 and minutes from the M25. Perfect for business travelers with its proximity to Harlow Business Park.

Modern Amenities
With 119 modern en suite guest rooms, enjoy comforts like tea/coffee facilities and flat-screen satellite TV. Stay connected with free Wi-Fi and take advantage of chargeable on-site parking.

Dining and Business Facilities
Savor global flavors at The Sculpt Restaurant or host meetings in the business center with 9 versatile meeting rooms.

Book your stay at The Harlow Hotel By AccorHotels for a convenient and comfortable experience.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

7.1
Based on 2984 reviews
Cleanliness: 7.6
Service: 8.1
Location: 7.6
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.6
A
Andrzej • family_with_children • pl
8
2026-03-26 • via Nuitee
S
Sharon • family_with_children • gb
10
Nice hotel lovely breakfast, very attentive staff.
Pros:

Very clean hotel, very attentive staff. Breakfast was very good.

Cons:

There wasn't anything that we didn't really like.

2026-03-26 • via Nuitee
K
Kathrin • couple • de
8
2026-03-23 • via Nuitee
D
dan • couple • ro
8
2026-03-21 • via Nuitee
G
gurmeet • solo_traveller • gb
10
Value for money
Pros:

Breakfast, comfy bed and friendly staff

2026-03-21 • via Nuitee
S
Stephen • family_with_children • gb
8
2026-03-19 • via Nuitee
D
Darren • family_with_children • gb
7
2026-03-19 • via Nuitee
J
Joshua • solo_traveller • gb
10
5 stars
Pros:

A very accommodating hotel who make the customers experience a priority. The receptionist was very helpful during my stay.

2026-03-18 • via Nuitee
A
Added • family_with_children • fr
5
2026-03-18 • via Nuitee
D
Diane • couple • gb
8
Pros:

Easy to find. Friendly staff.

Cons:

Loud sport on tv in the bar. Evening food not very good.

2026-03-17 • via Nuitee
J
Jeremy • family_with_children • gb
8
2026-03-16 • via Nuitee
V
Victoria • couple • gb
8
Lovely stay , staff were friendly
Pros:

Convenient location
Staff, very helpful and supportive
Room was comfortable?

Breakfast was cooked well

2026-03-16 • via Nuitee
L
Leszek • family_with_children • gb
8
2026-03-16 • via Nuitee
P
Paweł • family_with_children • pl
8
2026-03-15 • via Nuitee
L
lynna • extended_group • gb
5
Average
Pros:

Location was convenient

Cons:

The room had crushed dead mould flies on the ceiling. The bathroom light was filthy

2026-03-15 • via Nuitee
M
Michelle • solo_traveller • gb
8
Pros:

The staff were all lovely and helpful

2026-03-13 • via Nuitee
B
Brenda • family_with_children • gb
8
2026-03-13 • via Nuitee
D
dan • couple • ro
10
2026-03-12 • via Nuitee
R
Robert • solo_traveller • gb
10
2026-03-10 • via Nuitee
A
Ali • family_with_children • it
9
2026-03-09 • via Nuitee