The Harlow Hotel By AccorHotels

Hotels
Accor
7.1 (3283 reviews)
Southern Way , Harlow , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Welcoming staff, especially Ufuoma
Cons:
Dated rooms
Food quality issues

Categories

Cleanliness
7.6
Generally clean rooms noted in multiple reviews, but some comments about dated rooms.
Service
8.1
Staff, particularly Ufuoma, received high praise for their welcoming attitude and professionalism.
Location
7.6
Location was mentioned positively for both convenience and business meetings.
Room Quality
6.6
Some rooms described as dated, while others appreciated the cleanliness and comfort.
Amenities
7.1
Good facilities like hair dryer and kettle, but absence of included breakfast noted.
Value for Money
7.1
Some amenities such as food quality and service could improve, reflecting on value.
Food and Beverage
6.1
Mixed reviews on the quality of food with mentions of cold meals and limited options.
Overall Experience
6.6
Overall positive experiences balanced with concerns about certain aspects of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:27

Property Description

Convenient Location
Located just a 10-minute drive from Stansted Airport, The Harlow Hotel By AccorHotels is easily accessible from junction 7 of the M11 and minutes from the M25. Perfect for business travelers with its proximity to Harlow Business Park.

Modern Amenities
With 119 modern en suite guest rooms, enjoy comforts like tea/coffee facilities and flat-screen satellite TV. Stay connected with free Wi-Fi and take advantage of chargeable on-site parking.

Dining and Business Facilities
Savor global flavors at The Sculpt Restaurant or host meetings in the business center with 9 versatile meeting rooms.

Book your stay at The Harlow Hotel By AccorHotels for a convenient and comfortable experience.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Location

Property Video

Guest Reviews

7.1
Based on 3283 reviews
Cleanliness: 7.6
Service: 8.1
Location: 7.6
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.6
C
Candice solo_traveller gb
10
2026-08-29 via Nuitee
H
Hannah couple de
6
Cons:

No water bottles or mini bar in the room. For the price the hotel was a bit outdated

2026-08-28 via Nuitee
J
Joanna family_with_children gb
4
Very average
Pros:

Staff very friendly & welcoming.

Cons:

Stayed here last year & no improvement on decor or cleanliness. Water stains on the ceiling in the bathroom, just felt grubby in there. Beds could be a normal single bed instead of a small single like a caravan. There is enough room in the twin room. Towels could do with being replaced & get rid of the bacteria infested shower curtains, so unhygienic. Needs a plug next to the bed. Could do with a whole revamp.
Its a shame there is cost to park there.

2026-08-27 via Nuitee
K
Kiernan solo_traveller gb
5
2026-08-25 via Nuitee
F
Frank solo_traveller au
4
Pros:

Location to the motorway

Cons:

The carpeting I the hallway was quite dangerous in places. The mattress was not ver comfortable

2026-08-25 via Nuitee
A
Alicia solo_traveller gb
5
Pros:

Dog friendly room and easy 24hr check in

Cons:

The gone off milk in the room on the tea tray and a broken window that couldn't lock

2026-08-24 via Nuitee
J
John couple gb
7
2026-08-23 via Nuitee
O
Owen solo_traveller gb
5
Good value, but very tired decor
Pros:

Location, parking, breakfast, value for money

Cons:

Hotel fabric very tired - badly in need of renovation. Quite noisy - noise from the surrounding roads very loud. Beds quite uncomfortable - very hard (like sleeping on a stone slab)

2026-08-23 via Nuitee
D
Dorothea solo_traveller de
7
2026-08-21 via Nuitee
M
Maxine Elizabeth solo_traveller gb
10
Recent guests
Pros:

The reception staff were very helpful and polite and very happy in there work

Cons:

Nothing ever thing was all in all lovely in are stay there

2026-08-21 via Nuitee
E
Ernie couple gb
10
2026-08-21 via Nuitee
B
Ben couple gb
10
2026-08-21 via Nuitee
E
Ernie couple gb
10
2026-08-21 via Nuitee
D
Dawn solo_traveller gb
10
Pros:

Excellent customer service, easy check in, helpful staff

Cons:

Curtesy cold bottle of water and glasses in room would have been nice gesture

2026-08-21 via Nuitee
M
Mike solo_traveller gb
10
2026-08-18 via Nuitee
J
Jessie solo_traveller gb
1
2026-08-18 via Nuitee
J
Julie couple gb
6
2026-08-17 via Nuitee
C
Chrissie extended_group gb
10
The Harlow Hotel, Harlow - Great location & staff
Pros:

The breakfast was great with a good choice and variety.
Pleasant helpful staff who made us feel welcomed.
The hotel generally and our room was clean and comfortable.
It was the hottest day of the year during our stay, so the air conditioning in the hotel and our room was a truly wonderful thing to have.
We would definitely use this hotel again.

2026-08-17 via Nuitee
S
scott solo_traveller gb
9
Great little gem!
Pros:

Bed was comfy, firm mattress, pillows were a bit on the high side but good. Breakfast really nice and onsite bar was decent (didn't try any of the food though!)

Cons:

Pillows a bit on the high side and parking was a bit on the short side. Enough spaces to get one but there was an event I think on site so parking was rammed.

2026-08-17 via Nuitee
P
PLSavo solo_traveller gb
10
Pros:

Clean comfortable room, good size for 1, all good! Decent breakfast, very nice breakfast female staff member, couldn't do enough for me! Thank you so much!

Cons:

Nothing

2026-08-17 via Nuitee