The Harlow Hotel By AccorHotels

Hotels
•
Accor
7.1 (2984 reviews)
Southern Way , Harlow , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Welcoming staff, especially Ufuoma
Cons:
Dated rooms
Food quality issues

Categories

Cleanliness
7.6
Generally clean rooms noted in multiple reviews, but some comments about dated rooms.
Service
8.1
Staff, particularly Ufuoma, received high praise for their welcoming attitude and professionalism.
Location
7.6
Location was mentioned positively for both convenience and business meetings.
Room Quality
6.6
Some rooms described as dated, while others appreciated the cleanliness and comfort.
Amenities
7.1
Good facilities like hair dryer and kettle, but absence of included breakfast noted.
Value for Money
7.1
Some amenities such as food quality and service could improve, reflecting on value.
Food and Beverage
6.1
Mixed reviews on the quality of food with mentions of cold meals and limited options.
Overall Experience
6.6
Overall positive experiences balanced with concerns about certain aspects of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:27

Property Description

Convenient Location
Located just a 10-minute drive from Stansted Airport, The Harlow Hotel By AccorHotels is easily accessible from junction 7 of the M11 and minutes from the M25. Perfect for business travelers with its proximity to Harlow Business Park.

Modern Amenities
With 119 modern en suite guest rooms, enjoy comforts like tea/coffee facilities and flat-screen satellite TV. Stay connected with free Wi-Fi and take advantage of chargeable on-site parking.

Dining and Business Facilities
Savor global flavors at The Sculpt Restaurant or host meetings in the business center with 9 versatile meeting rooms.

Book your stay at The Harlow Hotel By AccorHotels for a convenient and comfortable experience.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

7.1
Based on 2984 reviews
Cleanliness: 7.6
Service: 8.1
Location: 7.6
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.6
W
William • solo_traveller • gb
7
2026-04-18 • via Nuitee
P
Perrie • family_with_children • gb
8
:)
Pros:

N/A

Cons:

N/A

2026-04-17 • via Nuitee
I
Iskilu • couple • ie
5
Not worth the money charged
Pros:

If i could pick anything the location was decent

Cons:

There was not even a telephone in the hotel room , in case of emergency I couldn’t call , to communicate with reception i have to go all they way to it , -

2026-04-14 • via Nuitee
O
olowookere • solo_traveller • gb
9
2026-04-12 • via Nuitee
W
Wesley • family_with_children • gb
6
Desconfortável.
Pros:

Me desculpe mas Nao atingiu minhas expectativas.

Cons:

Trocaram meu quarto para um no último corredor, e tive que carregar malas e bebês de colo, e ficou desconfortável pelo preço.

2026-04-12 • via Nuitee
S
shaun • solo_traveller • gb
8
2026-04-12 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-04-12 • via Nuitee
• couple • gb
7
2026-04-11 • via Nuitee
M
Mauricio • family_with_children • gb
8
Cons:

They changed car park over payment
Not good 😐

2026-04-10 • via Nuitee
B
Bernie • solo_traveller • ie
8
2026-04-10 • via Nuitee
M
Mauricio • family_with_children • gb
8
Cons:

They charge the car park over payment
£10 each night 🌙 😡🙊

2026-04-08 • via Nuitee
R
Rudo • family_with_children • gb
8
Pros:

Good value for the money

Cons:

None

2026-04-08 • via Nuitee
O
Omar • couple • gb
8
2026-04-07 • via Nuitee
M
Malik • couple • gb
1
Very poor the staff was really rude at the beginning the got a room the room door got stuck I couldn’t get out wasn’t re
Pros:

Nothing

Cons:

The staffs are so rude especially the white guy with long hair very rude person

2026-04-07 • via Nuitee
O
Ogra • solo_traveller • gb
8
The receptionist was very friendly. And loved the room upgrade on the house.
2026-04-06 • via Nuitee
T
Tsitsi • extended_group • gb
5
good venue , good value for money
Pros:

room , bed

Cons:

shower head kept falling , the table (under the TV) may need replacing or repairing

2026-04-05 • via Nuitee
P
Philip • couple • gb
9
Good value for money for the stay
Pros:

Considering how close it was to the main road it was really quiet when in the rooms. Really like the fact a packet of hot chocolate was left in the room as I don’t drink tea or coffee

2026-04-05 • via Nuitee
C
Chigarira • solo_traveller • gb
6
2026-04-05 • via Nuitee
N
Nnamdi • couple • gb
8
2026-04-03 • via Nuitee
P
Phillip • solo_traveller • gb
10
Great place for a short stay for the airport or M11
Pros:

Very quiet location, despite proximity to the M11 and Stansted airport. 15 minutes by bus from the centre of Harlow. Clean well appointed rooms, great staff and a good bar and restaurant.

Cons:

No plugs near the bed.

2026-04-02 • via Nuitee