Hôtel Tsanteleina

Hotels
Independent
9.6 (22 reviews)
1040 Avenue Olympique, Val-d'Isere, 73150 , Val-d'Isere , FR

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Convenient proximity to amenities
Cons:
Limited outlets in rooms
Mixed reviews on food quality and atmosphere

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8
Service was generally appreciated, with some guests highlighting excellent concierge and responsiveness.
Location
8.4
The hotel is located in close proximity to ski slopes, lifts, restaurants, and shopping, making it very convenient.
Room Quality
7.6
Rooms were overall good, with mentions of comfort and cleanliness, though some found the decor dated.
Amenities
7.9
Amenities like the spa and breakfast were generally well-received, though some guests noted minor issues like lack of outlets.
Value for Money
7.2
Mixed reviews on the value for money, with some feeling it was reasonable given the location, while others found it a bit expensive.
Food and Beverage
6.3
Breakfast and restaurant services received mixed feedback, with some guests mentioning poor food quality and lack of atmosphere.
Overall Experience
8.3
Most guests had a positive overall experience, highlighting helpful staff, comfortable rooms, and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 18:24

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa. Relax in the spa tub or sauna after a day on the slopes.

Delicious Dining Options
Dine at Brasserie M for exquisite French cuisine or enjoy room service. Unwind at the bar/lounge with your favorite drink.

Complimentary Amenities
Enjoy free Wi-Fi, concierge services, and babysitting. Start your day with a buffet breakfast. Featured amenities include a business center and dry cleaning services.

Experience luxury at Hôtel Tsanteleina in Val-d'Isere. Book now for a memorable stay near the ski lifts and top attractions.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.6
Based on 22 reviews
Cleanliness: 8
Service: 8
Location: 8.4
Room Quality: 7.6
Amenities: 7.9
Value for Money: 7.2
Food and Beverage: 6.3
Overall Experience: 8.3
R
russell family
8
Pros:

hotel in a great location for the slopes.
Staff were excellent very helpful
Room was also really good
Breakfast food was poor restaurant has zero atmosphere and bar is quiet at night

2025-04-21 via Nuitee
T
Taral family_with_children
10
Pros:

Excellent from check in to check out. Great concierge services to obtain ski rental, ski instructor booking and restaurant bookings.

2025-04-19 via Nuitee
L
Luke partner
10
Pros:

Great location, fantastic service and overall amazing room.

2025-04-03 via Nuitee
T
tim family
8
Pros:

Great location. Decor is a bit dated, but overall good value. Not enough outlets in the room to charge mobile devices

2025-04-01 via Nuitee
R
Rhys partner
10
Pros:

Short walk to the gondola and ski slopes

2025-03-13 via Nuitee
T
Thomas
10
Pros:

Tsanteleina is very comfortable, clean, the staff is extremely helpful and responsive, the breakfast was excellent, the spa was exceptional. The hotel is so close to ski lifts and restaurants and shopping and bus stops it’s very convenient.

2025-03-10 via Nuitee
A
Alexander
8
Pros:

The staff went out of their way to help me. The shower head was kind of cheap and the room was tiny, otherwise amazing

2025-02-18 via Nuitee
J
Julian partner
10
Pros:

Great location, lovely staff

2024-12-28 via Nuitee
M
Matthew
10
Horel Tsantelina
Pros:

Great location, next to legendary Chez Joules Coin and 100 metres from the solaise and Olympique lifts. Friendly staff, great breakfasts and comfortable rooms. Parking is is in p0 - a 2 minute walk away

2024-12-22 via Nuitee
C
Christopher partner
10
Pros:

It's a very nice hotel.

Location: 3-5 minutes to lifts. Plenty of Guides and Rental spots.

Restaurants: Everything is nearby! 3-10 minutes and you have everything!

Pool/Gym/Hot Tub: Busy pool after ski, gym always easy.

Bar / Billiards: Very nice bar area.

Overall, one of the best hotels in Val d'Isere. Doubt there are better.

2024-01-29 via Nuitee
V
Verified traveler
10
Pros:

Beautiful apartment, friendly and helpful staff and location is perfect! Loved being able to head back to a beautiful and cozy room to rest after a day of skiing! The pool is great too!

2023-04-19 via Nuitee
G
Grant
10
Outstanding.
Pros:

This hotel is amazing. The staff super friendly and so helpful. Great location, only a couple of minute's walk to the slopes. We stayed for 14 nights and it was just amazing. Will definitely be back.

2023-01-17 via Nuitee
C
Charmi
10
Fabulous
Pros:

Absolutely fabulous location and the staff was so friendly

2023-01-07 via Nuitee
D
Debra
10
Pros:

This hotel is a great place to stay for

2022-12-23 via Nuitee
E
ELizabeth
10
Wonderful break, very relaxing
Pros:

We totally enjoyed our stay at the Tsanteleina. The staff were very welcoming and friendly. The hotel is situated right in the center of town and just around the corner of the ski slopes. It has all the charm one wants from a retreat in the mountains. The alpine style is warm and friendly.
The view from our room was on to the ski slopes.
Sadly, due to the Covid restrictions the restaurant was not able to open. `However breakfast was delivered each morning to the room. Also, we choose our dinner from Matt’s Delicatessen downstairs so still sampled the wonderful food from the chef.
We will definitely return, hopefully for a fully opened experience, in the future.

2021-01-21 via Nuitee
H
harrison
10
Pros:

This is a class place. Room was exquisite, with balcony overlooking the street. Service was excellent. Price a bit high, but this is
Val d Isere! Not for families, but well-heeled couples.

2020-02-02 via Nuitee
V
Verified traveler partner
8
Pros:

Spa, bar, breakfast and coffee all high standard. We'd come back.

2020-01-23 via Nuitee
V
Verified traveler family_with_children
10
Pros:

The Tsanteleina is in the perfect location, it is built in a traditional style and makes for a perfect ski holiday. The rooms I have stayed in are lovely and cosy and we love the M bar for apres. The best thing about the hotel is the service; the staff are excellent, helpful and greeted us by name. We will be back next year for sure.

2019-04-22 via Nuitee
L
Laura partner
8
Pros:

The location was great. Our room was on the side facing the road which was not great. Loud at night when people leave the bars. The mountain side would have been perfect.

2019-04-14 via Nuitee
V
Verified traveler partner
10
Pros:

The hotel was generally good and everything was well catered for. The staff were excellent from the moment we arrived and took time to get to know us and learn our names so they could greet us personally each time.
What really stood out though was on the last day my wife broke her leg and ended up in hospital and the hotel were fantastic shuffling bookings around around I could remain in the room for as long as needed and dealing directly with my insurance so I didn’t have to worry about payments etc.
The staff even made up a bag of treats and essentials for my wife while she was stuck in hospital and they would save me a table and dinner each evening for my return
Can’t praise the staff and management enough

2019-04-09 via Nuitee