Gresham Hotel

Hotels
Eviivo
6.8 (125 reviews)
116 Sussex Gardens, Paddington, London, England, W2 1UA , London , GB

Facilities

Free breakfast
Free WiFi
24-hour front desk
Elevator
Free breakfast
Smoke-free property

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Room quality issues
Small bathrooms

Categories

Cleanliness
6.94
Consistent mentions of cleanliness across several reviews, suggesting a good standard.
Service
7.91
The staff is repeatedly described as friendly and helpful, indicating a strong service quality.
Location
7.95
Location is frequently highlighted as excellent, being close to transport and dining options.
Room Quality
5.4
Some rooms are described as small and old, suggesting that there are issues impacting quality.
Amenities
6.43
Basic amenities are mentioned positively, but some lack updates and improvements.
Value for Money
6.39
Good value is indicated despite some complaints about room quality and amenities.
Food and Beverage
7.44
Breakfast offerings are praised in several reviews for variety and quality.
Overall Experience
5.91
Guests express mixed feelings regarding their overall stay, influenced by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:29

Property Description

Experience comfort and convenience at Gresham Hotel, perfectly situated in the heart of London.

Modern Amenities
Relax in one of our 56 well-appointed guestrooms equipped with everything you need for a rejuvenating stay. Enjoy 24-hour front desk service, ensuring all your needs are met, day or night.

Delicious Complimentary Breakfast
Start your day off right with a delicious complimentary breakfast that fuels your London adventure. Centrally located for accessibility to nearby attractions, you won’t want to miss this essential meal.

Prime Location
Nestled within a short stroll to Hyde Park and Kensington Gardens, we offer easy access to iconic sites including Marble Arch and Oxford Street for the ultimate shopping experience.

Don’t wait any longer—secure your unforgettable stay at Gresham Hotel today!

Important information:

  • A car is not required for transportation to and from this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Health & Safety

    Property uses a professional cleaning service

Location

Guest Reviews

6.8
Based on 125 reviews
Cleanliness: 6.94
Service: 7.91
Location: 7.95
Room Quality: 5.4
Amenities: 6.43
Value for Money: 6.39
Food and Beverage: 7.44
Overall Experience: 5.91
A
Artur solo_traveller pl
4
2026-05-16 via Nuitee
M
Magdalena couple pl
1
Cons:

Zdecydowanie nie polecam !!!
Podczas naszego trzydniowego pobytu włamano nam się do pokoju i ukradziono nasze rzeczy w tym telefon służbowy. Pracownicy hotelu byli bezczelni i nie pomocni. Manager hotelu nie zainteresował się sprawą, pomimo, że był obecny wtedy w hotelu. Do tej pory nie uzyskaliśmy żadnej odpowiedzi że strony hotelu, hotel nie poczuwa się nawet do jednego PRZEPRASZAMY, nie mówiąc o rekompensacie za pobyt.
Trzymaj się z daleka od tego miejsca !!!!!

2026-05-15 via Nuitee
S
Svensson solo_traveller se
8
Jag är mycket nöjd med min vistelse.
Pros:

Frukosten var bra. (Den som vill dricka kaffe på morgonen hade säkert uppskattat annat än snabbkaffe). Bra att man får välja om man vill ha English breakfast eller inte och att allt inte står framme.
Läget på hotellet är perfekt med fem minuter till Paddington Station.
Trevlig personal.

Cons:

En krok att hänga jackan på vid dörren hade varit bra.

2026-05-15 via Nuitee
N
natalie solo_traveller gb
10
2026-05-15 via Nuitee
F
Fabio solo_traveller it
5
A Londra non trovi di meno con poco preavviso. Se hai un budget limitato, e ti accontenti va bene
Pros:

La posizione è ottima

Cons:

Stanza con finestra sul corridoio... con la paura che vedano dentro la stanza e aprano la finestra se vedono cose da rubare.

2026-05-15 via Nuitee
J
John solo_traveller gb
8
Pros:

Location

Cons:

Blind didn't block all the light

2026-05-15 via Nuitee
Z
Zahra couple in
7
2026-05-14 via Nuitee
G
Georgina solo_traveller gb
10
2026-05-14 via Nuitee
F
fabienne couple fr
8
Pros:

Hôtel bien placé, proche de Hyde Park, dans un environnement calme. Petit déjeuner correct, sous forme de buffet, sur place. Hotel propre. Le personnel est très serviable. Une personne à l'accueil toute la nuit.

Cons:

Le petit-déjeuner pourrait être proposé plus tôt le vendredi et le week-end (seulement à partir de 8h).

2026-05-13 via Nuitee
F
Fernando Molinos solo_traveller ar
10
Pros:

El desayuno y los amenities en habitación

Cons:

Todo ok

2026-05-13 via Nuitee
K
Kevin solo_traveller gb
10
Great hotel choice, excellent value!
Pros:

Normally stay across the road but as they were full, I found this place, and had a really nice stay. The girl on the reception in the day time who checked us in was really nice and the stay was great. Highly recommend!

2026-05-12 via Nuitee
O
Omar Mahmoud couple fr
7
Comfortable hotel and incredibly convenient location.
Pros:

Location was perfect, very close to Paddington station which is very well connected. Plenty of services in the immediate area. The rooms were clean for the most part, very helpful staff.

Cons:

Rooms were quite tight, bed mattress was really soft. Bathroom was really small, weak water pressure. Unfortunately, we had one small cockroach in the room...

2026-05-12 via Nuitee
H
HITOSHI solo_traveller jp
10
また利用したいです。
Pros:

スタッフの対応
立地
朝食
寝心地

Cons:

エレベーター
トイレの水
シャワー

2026-05-12 via Nuitee
A
Andrea Paghini solo_traveller it
6
2026-05-12 via Nuitee
J
John couple gb
4
Uncomfortable stay in Central London
Pros:

Location

Cons:

Everything else

2026-05-12 via Nuitee
I
Irene extended_group au
9
Bit noisy from other guests
Pros:

Location good - convenient. Staff pleasant, room small but clean.

Cons:

Nothing

2026-05-12 via Nuitee
Y
yuchen solo_traveller es
8
2026-05-11 via Nuitee
R
Ronald couple ca
8
One of the quiet lodges on hotel row.
Pros:

Staff were all very helpful. At least one staff at front desk 24 hours. Door buzzer for later returns. This hotel has been remodeled from 2 houses. The renovation was done very well with several staircases from top floor to bottom. ELEVATOR is a bonus, though it's casual and cosy with 3. BREAKFAST selection is filling. The women running the downstairs breakfast room are efficient and cheerful. When we said first room was too tight, front desk switched us right away. Rooms are cleaned daily.

Cons:

London is expensive, so why not have peace where you're staying ? The staff works hard to provide convenience.

2026-05-11 via Nuitee
A
Achille couple it
9
Pros:

Posizione eccellente. Vicinissima alle fermate bus e stazione di Paddington. Staff molto gentile e pronto ad accogliere qualsiasi tipo di richiesta.

Cons:

Camere molto piccole tipiche degli hotel di Londra ma molto comode. Aggiungerei solo un vano per appoggiare la valigia.

2026-05-11 via Nuitee
C
Claude couple ca
8
2026-05-11 via Nuitee