Gresham Hotel

Hotels
7.4 (4949 reviews)
116 Sussex Gardens , London , gb

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent central location near Paddington/transport
Generally clean rooms with regular housekeeping
Friendly staff and 24-hour reception
Good value for a budget hotel
Decent breakfast available
Basic amenities provided (fans, kettle, hairdryer, luggage storage)
Cons:
Rooms often very small and dated
No effective air conditioning — rooms can be uncomfortably hot
Noise from street/nearby hotels
Some reception staff described as apathetic
Weak Wi‑Fi signal in rooms (better at reception)
Limited breakfast variety and weak coffee

Categories

Cleanliness
8
Multiple reviews explicitly praise cleanliness: rooms described as clean, towels changed daily and good housekeeping.
Service
7.8
Staff frequently noted as friendly and a 24h reception appreciated; a few comments mention apathetic reception behaviour, so service is generally positive but mixed.
Location
9.2
Repeatedly highlighted as a major positive: very close to Paddington/transport, many shops/restaurants and easy access to metro/buses.
Room Quality
5
Several complaints about very small, dated rooms, lack of air conditioning (rooms very hot), noise from street/hotels, uncomfortable mattress and limited natural light.
Amenities
7.5
Guests mention useful basic amenities (fans, kettles, hairdryers, luggage storage, 24h reception). Some shortcomings noted: no effective AC and weak Wi‑Fi in rooms.
Value for Money
8
Described as a good budget option: clean, decent breakfast and overall good value for the price.
Food and Beverage
7
Breakfast is generally described as good/adequate, but some guests missed variety (cold cuts, vegetables) and complained about weak coffee.
Overall Experience
6.7
Overall impressions are mixed: excellent location and cleanliness but room comfort (heat, size, mattress) and occasional service or noise issues lower the overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:09

Property Description

Central Location
Located just 200 metres from Paddington Station, The Gresham offers a convenient stay in central London. Hyde Park is a short 10 minutes’ walk away, making it an ideal choice for exploring the city.

Nearby Attractions
With Oxford Street and Regent’s Park in close proximity, guests can easily immerse themselves in the vibrant shopping scene and visit iconic attractions like Madame Tussauds. The West End's lively atmosphere is also within reach, promising a memorable experience.

Convenient Accessibility
Benefit from easy access to transportation with Paddington Station nearby, connecting you to various Tube services and the Heathrow Express for a hassle-free journey to Heathrow Airport in just 17 minutes.

Book now for a comfortable and well-connected stay at The Gresham.

Important information:

Payment Information:

Please note that this hotel does not accept American Express credit cards.

Payment is required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.4
Based on 4949 reviews
Cleanliness: 8
Service: 7.8
Location: 9.2
Room Quality: 5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 6.7
F
florence • solo_traveller • fr
1
2026-08-29 • via Nuitee
G
Grant • family_with_children • gb
10
Good location and parking available
Pros:

Everything

Cons:

Nothing

2026-08-29 • via Nuitee
E
Elena • extended_group • es
6
Pros:

Estaba muy cerca de la estación y de muchos autobuses para poder ir a todos sitios. A zona nos encantó. Estaba todo muy limpio

Cons:

Nos pusieron en una habitación muy pequeña para los tres. El baño era minúsculo y se notaba cuando pasaba el tren, no funcionaba la televisión. Nos cambiaron de habitación y estaba recién rehabilitado y muy espaciosa. Se seguía notando que pasaba el tren

2026-08-29 • via Nuitee
J
Judith • couple • es
7
2026-08-28 • via Nuitee
S
Silvestri • couple • it
9
Ottima posizione per 4 giorni a Londra
Pros:

La stanza è pulita e ha tutto ciò che serve, la posizione è buona e per la colazione c’è diversa scelta!

Cons:

La stanza era molto calda e non c’era l’aria condizionata però almeno c’era un ventilatore.

2026-08-28 • via Nuitee
S
Sharron • solo_traveller • gb
3
Pros:

The location

Cons:

The beds was so uncomfortable, the water pressure and shower awful and the breakfast totally unacceptable, so greasy the sausage was the cheapest of the cheap, when I mentioned it I was met with shrugging of the shoulders from two members of staff. There were no plug sockets by the bedside cabinets.

2026-08-28 • via Nuitee
Z
ZURONG • solo_traveller • cn
9
Pros:

挺好的，早餐也蛮丰富的。价格又实惠。位置也挺好，附近就有公交。

Cons:

整体上都挺满意的，所以总是之前对那个服务员有点不满意，可能是属于误会吧。我离开的时候，他还很很客气的问我要不要寄存行李。返回伦敦的时候还可以住在这里。

2026-08-27 • via Nuitee
Y
Yvonne • solo_traveller • de
8
Pros:

Frühstück service war super nett.

Cons:

Lärm im Hinterhof durch Möven.🙄

2026-08-27 • via Nuitee
J
Joela • solo_traveller • it
9
Pros:

La colazione è abbondante e la posizione dell'hotel molto comoda.

Cons:

Le camere sono molto piccole e poco ventilate. Probabilmente d'inverno va bene, d'estate senza condizionatore è molto pesante.

2026-08-27 • via Nuitee
S
Sebastian • extended_group • no
8
2026-08-27 • via Nuitee
K
Kwangeuk • solo_traveller • kr
7
Pros:

hot breakfast

Cons:

narrow shower booth

2026-08-27 • via Nuitee
C
Ciro • family_with_children • it
10
2026-08-27 • via Nuitee
S
Sonia • couple • au
9
Paddington is our must destination when we visit London, we just love being close to everything.
Pros:

Location was excellent, everything was close by, train, busses, cafes, bars, restaurants etc: bed was comfortable with a good room size, we had the back view facing other windows, which was much quieter then the front view as we’ve experienced this before.

Cons:

Everything was good, reception staff don’t forget to smile 😊

2026-08-26 • via Nuitee
A
Alberto • solo_traveller • ar
7
Pros:

La ubicación

Cons:

Pieza muy chica

2026-08-26 • via Nuitee
L
Lee • solo_traveller • gb
9
Pros:

In a good location price good

Cons:

No room for bedside cabinet but never

2026-08-25 • via Nuitee
G
George • solo_traveller • gb
5
Fine, but not good
Pros:

Great location and functioning room, facilities and a comfortable bed. Check in was easy and they let us leave a bag for the whole day before check in time.

Cons:

Service was okay but not particularly enthused. The breakfast could do with a lot of improvement, cold hash browns! Overall, the hotel is a functioning service, but not a particularly good one.

2026-08-25 • via Nuitee
Z
ZURONG • solo_traveller • cn
9
Pros:

早歺不错！挺丰富的呀！

Cons:

有个前台女的，服务一般，交待办的事情居然忘了！态度也一般，貌似在玩手机，哈哈哈！和国内许多人的爱好一致！

2026-08-25 • via Nuitee
H
Hedvig • family_with_children • hu
7
2026-08-25 • via Nuitee
S
Strazzera • couple • it
7
2026-08-25 • via Nuitee
C
Chris • family_with_children • gb
8
2026-08-24 • via Nuitee