Bromsgrove Hotel

Hotels
•
Britannia Hotels
7.2 (3262 reviews)
Birmingham Road , Bromsgrove , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great location
Excellent food quality
Spacious room
Cons:
Cleanliness issues
Inadequate room heating
Uncomfortable beds
Extra charges for amenities

Categories

Cleanliness
5.7
Several reviews mentioned cleanliness issues, particularly with dirty bathrooms and unclean carpets.
Service
8.2
Staff were frequently described as friendly and helpful.
Location
8.2
Location was often noted as a positive aspect, with good access to local amenities.
Room Quality
6.2
Issues were raised about heating inadequacies and general room maintenance.
Amenities
7.2
Amenities like the spa and pool received some praise; however, there were some concerns about additional charges.
Value for Money
7.2
Good value for money highlighted by several reviews, despite drawbacks.
Food and Beverage
7.7
Overall food quality was praised, especially the Christmas dinner.
Overall Experience
7.2
Mixed feelings, but generally positive despite issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 10 miles from Birmingham city centre, Bromsgrove Hotel and Spa offers easy access to city attractions and business hubs.

Dining and Leisure
Indulge in delicious meals at the hotel's restaurant or grab a drink at the Court Bar. Unwind at the health centre or enjoy a coffee at the on-site café.

Nearby Attractions
Explore the area with Bromsgrove Train Station 5 miles away and attractions like the NEC and Cadbury World a short drive from the hotel.

To experience comfort and convenience, book your stay at Bromsgrove Hotel and Spa now!

Important information:

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access.

Kindly note that when using the pool facilities 1 adult must be present for every 2 children under 16 and 1 adult must be present for every child under 4.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.2
Based on 3262 reviews
Cleanliness: 5.7
Service: 8.2
Location: 8.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
E
Emily • solo_traveller • gb
4
Pros:

Nice breakfast
Good location
Good sized rooms

Cons:

Rooms were not clean at all
Staff took 20 minutes at the bar before serving - we gave up waiting once

2026-07-18 • via Nuitee
T
Tracy Jane • family_with_children • gb
10
2026-07-18 • via Nuitee
C
Chinnock • couple • gb
7
Pros:

Pool

Cons:

Layout in room. Put bed so can see tv TV on. Put bathroom door on other way so can close it without having to step over the loo.

2026-07-18 • via Nuitee
S
Stephen Kennedy • solo_traveller • gb
7
A few maintenance problems but good stay.
Pros:

A good hotel, but my room the toilet flush did not work and the soap dispenser fell off the wall.

Jordie on the front desk was what a receptionist should be, attentitive, knowledgable, funny and was able to help me.

All in all a good stay.

Cons:

Toilet not working

Soap dispenser fell off the wall

2026-07-17 • via Nuitee
J
Jenipher • solo_traveller • gb
10
Pros:

It was our second time there everything was lovely.
Only the some of the staff were horrible.
Need more customer service training

2026-07-17 • via Nuitee
N
Nicholas • couple • gb
1
Terrible
Pros:

Nothing

Cons:

Feaces stains all over the carpet ants all over the bathroom and the only reason I stayed there was to relax and have a sauna and steam room and both were out of order not happy at all and I’m still waiting for management to call me 😤

2026-07-16 • via Nuitee
N
Nils • couple • gb
2
2026-07-13 • via Nuitee
M
Michael • couple • gb
10
very relaxing stay after long drive
2026-07-13 • via Nuitee
D
Diane • couple • gb
8
Pros:

Didn't eat breakfast

2026-07-13 • via Nuitee
C
Christopher • couple • hk
2
Never come back.
Pros:

Nothing

Cons:

Very old style.

2026-07-12 • via Nuitee
V
Vanessa • solo_traveller • gb
9
2026-07-12 • via Nuitee
K
KHAWAR • solo_traveller • gb
2
Wouldnt come back to this hotel, was filthy.
Pros:

Location

Cons:

The staff at the hotel were very miserable, our rooms smelt bad of damp we were giving a lousy fan in the peak of summer during a heatwave to keep us cool, the shower had hair in the drain plug, very dirty. Also they advertise the swimming pool but you have to pay extra, breakfast was awful over all definitely avoid.

2026-07-12 • via Nuitee
J
James • extended_group • gb
5
Pros:

Location

Cons:

Rats

2026-07-11 • via Nuitee
H
Hart • solo_traveller • gb
8
2026-07-10 • via Nuitee
W
William • solo_traveller • gb
6
2026-07-10 • via Nuitee
H
Hardip • couple • io
3
2026-07-10 • via Nuitee
J
James • couple • gb
10
Brilliant place for the money
Pros:

Everything

Cons:

Nothing

2026-07-09 • via Nuitee
S
Simon • solo_traveller • gb
4
Dated and Overpriced with Poor Service
Pros:

Location was great, right by the M5

Cons:

This hotel is very dated, I get the impression it used to be a nice upmarket place but hasn't aged well. It is priced quite high for what you get. The staff were not particularly welcoming, I would almost go as far to say the person on reception was rude. The room decor is out-dated with damage and there is mould in the bathroom. My sheets had stains and the plug sockets aren't positioned well. I went to the bar where they had no soft drinks on draught, I was offered lemonade which was in an open jug.. I ended up heading to the petrol station down the road!

2026-07-08 • via Nuitee
R
Richard • couple • gb
10
2026-07-07 • via Nuitee
R
Richard • couple • gb
10
2026-07-07 • via Nuitee