Bromsgrove Hotel

Hotels
•
Britannia Hotels
7.2 (2921 reviews)
Birmingham Road , Bromsgrove , gb

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great location
Excellent food quality
Spacious room
Cons:
Cleanliness issues
Inadequate room heating
Uncomfortable beds
Extra charges for amenities

Categories

Cleanliness
5.7
Several reviews mentioned cleanliness issues, particularly with dirty bathrooms and unclean carpets.
Service
8.2
Staff were frequently described as friendly and helpful.
Location
8.2
Location was often noted as a positive aspect, with good access to local amenities.
Room Quality
6.2
Issues were raised about heating inadequacies and general room maintenance.
Amenities
7.2
Amenities like the spa and pool received some praise; however, there were some concerns about additional charges.
Value for Money
7.2
Good value for money highlighted by several reviews, despite drawbacks.
Food and Beverage
7.7
Overall food quality was praised, especially the Christmas dinner.
Overall Experience
7.2
Mixed feelings, but generally positive despite issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 10 miles from Birmingham city centre, Bromsgrove Hotel and Spa offers easy access to city attractions and business hubs.

Dining and Leisure
Indulge in delicious meals at the hotel's restaurant or grab a drink at the Court Bar. Unwind at the health centre or enjoy a coffee at the on-site café.

Nearby Attractions
Explore the area with Bromsgrove Train Station 5 miles away and attractions like the NEC and Cadbury World a short drive from the hotel.

To experience comfort and convenience, book your stay at Bromsgrove Hotel and Spa now!

Important information:

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access.

Kindly note that when using the pool facilities 1 adult must be present for every 2 children under 16 and 1 adult must be present for every child under 4.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.2
Based on 2921 reviews
Cleanliness: 5.7
Service: 8.2
Location: 8.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
M
Majid • family_with_children • gb
4
2026-03-27 • via Nuitee
J
John • family_with_children • gb
4
Ok but won't be returning
Cons:

Dirty and poorly cleaned. Non-smoking room that smelled like smoke.

2026-03-26 • via Nuitee
T
Terry • couple • gb
7
Driving from LHR to Mid-Wales. A great stop over if you have a had a long flight.
Pros:

Clean and tidy. Breakfast was excellent. A nice, quiet place to stay. Great parking and check-in with an off-motorway petrol station just down the road.

Cons:

Give the hotel a good makeover, and it would be up there with the more modern hotels. Small bathroom. All rooms are a bit tired and have old furnishings.

2026-03-26 • via Nuitee
J
Judith • family_with_children • gb
8
2026-03-25 • via Nuitee
R
Rachael • solo_traveller • gb
7
2026-03-25 • via Nuitee
M
martin • solo_traveller • gb
5
Poor nights sleep. Staff do bare minimum. Hotel lounge/bar etc itself not too bad!
Pros:

On the whole, facilities were fine and acceptable for a 1 night work stay.

Cons:

Bed was no more comfortable than sleeping on a concrete slab. I even pulled the mattress from the sofa bed and put that on top and i was still very uncomfortable and barely slept. Staff were slow anf often quite miserable. Most of the time i felt like i was inconveniencing them in some way.

2026-03-25 • via Nuitee
E
Eva • couple • gb
9
Pros:

The staff were very helpful even when we know they were stretched. Abbey at reception was excellent. The restaurant staff and leisure center staff were all very helpful. Dinner was very good for an included menu!!

Cons:

Well the bathrooms are very very dated, but they are clean so its ok.

2026-03-25 • via Nuitee
G
Gordon • solo_traveller • gb
8
2026-03-25 • via Nuitee
S
Sannah • couple • gb
8
2026-03-25 • via Nuitee
K
Katherine • family_with_children • us
10
2026-03-24 • via Nuitee
L
Louise • couple • gb
6
Convenient for us .
Pros:

Spa was great. Very slippy to walk around though .

Cons:

Bar closed early. Room abit dated. Disruptive people staying next door to our room. Very very loud at 7 in the morning.no consideration.

2026-03-23 • via Nuitee
T
Traci • extended_group • gb
6
Stunning breakfast but hotel have clearly NOT done consumer-testing on their own rooms.
Pros:

Breakfast was fantastic! Bed comfy. Staff friendly.

Cons:

No door to sink area
Washbasin very close to door to corridor
Inadequate shelving in bathroom despite unused space behind door
Mirror opposite wash-basin exposes guest if main door opens
Radiator was on 26º - hard to work out controls, so had to switch off
Bath tap didn't produce very hot water
Coffee bar was often unmanned, hard to get served

2026-03-23 • via Nuitee
V
Vicki • solo_traveller • gb
10
Staff are amazing, so friendly and helpful. Room clean. Bar service excellent, food very good .
Pros:

Clean tidy and well organised

Cons:

No lift

2026-03-23 • via Nuitee
R
Robin • couple • gb
4
Somewhere to crash. Not 4 star.
Pros:

Breakfast was OK, but the plates were cold making my breakfast cold. The room was a good size but a bit tired, especially the bathroom.

Cons:

I didn't like the communal areas much. There filth down the back of the chairs. I gave up pointing out the filth on service doors, the bar areas. Worst of all were the door handles for the communal toilets on the ground floor. The blobs of black mould on the bottom of the handles. Yes both handles. Caused me to use bog roll to open the door. DISGUSTING.

2026-03-23 • via Nuitee
L
Lucy • solo_traveller • gb
8
Good place for an overnight work stay
Pros:

Lovely big room, friendly staff, nice pool

Cons:

Breakfast ok but not everything it said on the menu, sliced bread, no cheese

2026-03-22 • via Nuitee
J
Jodie • couple • gb
1
Pros:

There was a shower

Cons:

Unpleasant staff extremely rude children running and screaming about excessively until after 12am which made us vacate the property dirty bathroom

2026-03-22 • via Nuitee
C
Colin • solo_traveller • gb
10
Great hotel, car park needs clear up
Pros:

Very good quality hotel, staff excellent, room good size bed comfortable.

Cons:

The car park was disgusting and worrying. The Disabled parking bays were scattered with discarded rubbish, beer cans and most unsanitary smells and waste. A real blight on an otherwise excellent stay

2026-03-21 • via Nuitee
A
Ahmad M A • family_with_children • gb
3
Very bad, doesn't worth the money spent!
Cons:

No drinking water bottle provided, so called the reception to request one, but nobody responded.
Only one poor quality pillow per person was provided and the beds kept giving squeaky noise, so I couldn't sleep the whole night.

2026-03-21 • via Nuitee
T
Trudi • couple • gb
10
Fantastic place to stay. Helpful lovely staff. Best hotel ever.
Pros:

Great for 2 disabled people. Beds are so comfy. Swimming pool and disabled changing area are great. Food is lovely with the half board. Waiter and chef are amazing.

Cons:

The doors are too heavy for wheelchairs. Need something to clip them back so we can go through them.

2026-03-20 • via Nuitee
M
mathew • solo_traveller • gb
7
2026-03-20 • via Nuitee