Bromsgrove Hotel

Hotels
•
Britannia Hotels
7.2 (2921 reviews)
Birmingham Road , Bromsgrove , gb

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great location
Excellent food quality
Spacious room
Cons:
Cleanliness issues
Inadequate room heating
Uncomfortable beds
Extra charges for amenities

Categories

Cleanliness
5.7
Several reviews mentioned cleanliness issues, particularly with dirty bathrooms and unclean carpets.
Service
8.2
Staff were frequently described as friendly and helpful.
Location
8.2
Location was often noted as a positive aspect, with good access to local amenities.
Room Quality
6.2
Issues were raised about heating inadequacies and general room maintenance.
Amenities
7.2
Amenities like the spa and pool received some praise; however, there were some concerns about additional charges.
Value for Money
7.2
Good value for money highlighted by several reviews, despite drawbacks.
Food and Beverage
7.7
Overall food quality was praised, especially the Christmas dinner.
Overall Experience
7.2
Mixed feelings, but generally positive despite issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 10 miles from Birmingham city centre, Bromsgrove Hotel and Spa offers easy access to city attractions and business hubs.

Dining and Leisure
Indulge in delicious meals at the hotel's restaurant or grab a drink at the Court Bar. Unwind at the health centre or enjoy a coffee at the on-site café.

Nearby Attractions
Explore the area with Bromsgrove Train Station 5 miles away and attractions like the NEC and Cadbury World a short drive from the hotel.

To experience comfort and convenience, book your stay at Bromsgrove Hotel and Spa now!

Important information:

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access.

Kindly note that when using the pool facilities 1 adult must be present for every 2 children under 16 and 1 adult must be present for every child under 4.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.2
Based on 2921 reviews
Cleanliness: 5.7
Service: 8.2
Location: 8.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
A
Aaron • solo_traveller • gb
6
2026-04-25 • via Nuitee
I
Ingo • couple • de
9
2026-04-25 • via Nuitee
E
Elizabeth • couple • gb
8
Lovely staff
Pros:

Location

2026-04-25 • via Nuitee
C
Cerrie • solo_traveller • gb
4
Staff good, cleanliness poor
Pros:

The lady who checked me in was lovely- very friendly, an asset to the hotel

Cons:

Bed not very comfortable. Carpets covered in hair and dirty. Bathroom dirty.

2026-04-24 • via Nuitee
A
Adam • solo_traveller • gb
7
2026-04-24 • via Nuitee
C
Carl • solo_traveller • gb
8
2026-04-23 • via Nuitee
Y
Yvanoff • family_with_children • gb
10
2026-04-23 • via Nuitee
L
Linda • couple • gb
5
Although reasonably priced, it showed
Pros:

Relaxed atmosphere

Cons:

No rail or hangers in wardrobe to hang clothes, told it would be fixed but after 3 days stay , still wasn’t fixed. Food was ok but nothing to excite my palette.

2026-04-23 • via Nuitee
M
Moses • extended_group • nl
6
zakelijke reis, kort verblijf had meer verwacht voor de prijs.
Pros:

het personeel vriendelijk

Cons:

kamers, tijd voor renovatie

2026-04-20 • via Nuitee
A
Alan • solo_traveller • gb
10
2026-04-20 • via Nuitee
S
Steve • solo_traveller • im
8
2026-04-20 • via Nuitee
A
Alan • couple • gb
4
Poorly maintained, budget fixtures and fittings and serious lack of attention to details.
Pros:

Upgraded to an Executive Room because booked standard room smelled of dogs or similar.
Most staff are very friendly and helpful.
Practical location.

Cons:

First room smelled of dogs, was dirty, badly repaired fittings, inadequate lighting, dismal decoration, poorly maintained. and needed a complete refurbishment. Bar staff were unfriendly at beginning of first night - but OK afterwards. Executive Room was OK but main bed faced window, not TV. Bathrrom was awful: too small, very tired and needed refurbishing. Poor value for money.

2026-04-20 • via Nuitee
A
Ailla • couple • gb
5
2026-04-20 • via Nuitee
N
Nancy • couple • gb
1
Disappointing, run down and very poor standard. Not the relaxing break we had anticipated. I will never stay in or recom
Pros:

Nothing. Everything was very run down , even the entrance lobby that was refurbed was cheap quality

Cons:

Everything was very run down , even the entrance lobby that was refurbed was cheap quality and not comfortable. We were upgraded to an executive suite but it was not nice and apart from the carpets being changed and a big flat screen tv it had not been refurbed. There was a a brown feature walk with lots of poly filler holes in the bathroom had cracked tile very roughly filled with sealant. We paid for dinner b&b and the food was poor quality and deep fried abd served with no finesse. The breakfast had no fresh fruit and limited choice. Everything was clean but basic. Very disappointing.

2026-04-19 • via Nuitee
M
Melissa • couple • gb
10
Great place to stay, lots to do, great food, second time coming
Pros:

Everything was perfect,

Cons:

N/A

2026-04-19 • via Nuitee
D
David • couple • gb
9
Stay was good food was nice hotel clean staff were very friendly 👌
Pros:

Breakfast was very good 👍

Cons:

All the food was nice and fresh

2026-04-19 • via Nuitee
L
Lynn • family_with_children • gb
7
Good
Pros:

Very good

Cons:

I enjoyed going to the hotel but really miss your fire in the middle of the of reception it puts me of coming for a meal because it was so warm and cozy now it’s always cold 🥶

2026-04-19 • via Nuitee
C
Claire • couple • gb
6
Nice place staff not
Pros:

Great location

Cons:

The bed was not comfy - really hard
Bathroom tiles broken and staff very rude last night in bar area

2026-04-19 • via Nuitee
M
mellissa • solo_traveller • gb
2
Horrid
Pros:

It was local to where I needed to be.

Cons:

Everything

2026-04-19 • via Nuitee
A
Amuz • solo_traveller • gb
9
2026-04-18 • via Nuitee