Bromsgrove Hotel

Hotels
Britannia Hotels
7.2 (3060 reviews)
Birmingham Road , Bromsgrove , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great location
Excellent food quality
Spacious room
Cons:
Cleanliness issues
Inadequate room heating
Uncomfortable beds
Extra charges for amenities

Categories

Cleanliness
5.7
Several reviews mentioned cleanliness issues, particularly with dirty bathrooms and unclean carpets.
Service
8.2
Staff were frequently described as friendly and helpful.
Location
8.2
Location was often noted as a positive aspect, with good access to local amenities.
Room Quality
6.2
Issues were raised about heating inadequacies and general room maintenance.
Amenities
7.2
Amenities like the spa and pool received some praise; however, there were some concerns about additional charges.
Value for Money
7.2
Good value for money highlighted by several reviews, despite drawbacks.
Food and Beverage
7.7
Overall food quality was praised, especially the Christmas dinner.
Overall Experience
7.2
Mixed feelings, but generally positive despite issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 10 miles from Birmingham city centre, Bromsgrove Hotel and Spa offers easy access to city attractions and business hubs.

Dining and Leisure
Indulge in delicious meals at the hotel's restaurant or grab a drink at the Court Bar. Unwind at the health centre or enjoy a coffee at the on-site café.

Nearby Attractions
Explore the area with Bromsgrove Train Station 5 miles away and attractions like the NEC and Cadbury World a short drive from the hotel.

To experience comfort and convenience, book your stay at Bromsgrove Hotel and Spa now!

Important information:

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access.

Kindly note that when using the pool facilities 1 adult must be present for every 2 children under 16 and 1 adult must be present for every child under 4.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.2
Based on 3060 reviews
Cleanliness: 5.7
Service: 8.2
Location: 8.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
S
sharina solo_traveller gb
4
Outdated and boring.
Pros:

Staff were pleasant

Cons:

Boring
Full of pensioners
Photos were better than the actual hotel.
Location was poor
Jacuzzi was occupied by same people for whole time so couldn't use it which was an hour.
Bath panel hanging off bath.
Bathroom very dated
On arrival a man was shouting and swearing
Woke up by people above shouting and swearing.
Doors banging all night

2026-05-09 via Nuitee
D
David couple gb
5
Hotel very dated, needs modernised..... breakfast was okay..
Pros:

Nothing much....

Cons:

Hotel very dated, we paid for our room before we arrived, when we arrived after travelling 6 hours we were told by the manager that we had not paid and would have to pay for the room again if we wanted to stay.... The manger was not very helpful and told us we would have to wait 6 days for a refund from Britannias head office. {refund was received 5 days later with no correspondance from the Hotel}.....
Thank goodness we were only staying for one night...

2026-05-09 via Nuitee
D
DanielleGrant86 couple gb
10
2026-05-08 via Nuitee
N
Nadia family_with_children gb
5
Hotel was lovely but not sure if I would return.
Pros:

A lovely hotel, very clean, most staff very friendly , helpful and interacted with a children.

Cons:

Very noisy during late evening/night, doors slamming, people screaming and running up and down corridors.
Bar menu - children’s pasta meal, states penne, spaghetti given and very small portion given, only maybe five bits of spaghetti given, we were told that’s the correct portion size, daughter was still hungry, nuggets and chips and pizza and chips better value for money.
Was sent wrong invoice with other customer full details by error.
Breakfast was ok, first hotel I’ve been too where no pastries were available.

2026-05-06 via Nuitee
N
Nareiko solo_traveller lt
10
Pros:

Man patiko kad buvo labai svaru kambaryje. Jokio triukšmo .

2026-05-06 via Nuitee
R
Rachael solo_traveller gb
6
Pros:

Close to work

Cons:

The cleanliness could be better

2026-05-05 via Nuitee
B
Bradley solo_traveller gb
7
2026-05-05 via Nuitee
R
Rachael solo_traveller gb
5
Not with the cost
Pros:

Location

Cons:

Disappointed that you get charged extra to use the gym & spa facilities

2026-05-05 via Nuitee
R
Rachael solo_traveller gb
6
.
Pros:

Location

Cons:

Having to pay for parking and the use of the gym

2026-05-05 via Nuitee
R
Rachael couple gb
5
Okish
Pros:

Location, close to my office

Cons:

It’s very tired and is in need of a refurb

2026-05-05 via Nuitee
C
Collett solo_traveller gb
10
Pros:

Room was amazing.
Food superb, tasty
Staff friendly polite

2026-05-05 via Nuitee
E
Edward couple gb
6
2026-05-05 via Nuitee
A
Andrew solo_traveller gb
9
2026-05-04 via Nuitee
S
Shaun family_with_children gb
7
2026-05-04 via Nuitee
G
Gareth family_with_children gb
2
2026-05-04 via Nuitee
H
Hodgkins couple gb
9
Hotel is well presented, personnel friendly and courteous, a comfortable stay
Pros:

Breakfast was plentiful and well presented. A good choice of both hot and continental breakfasts. We both enjoyed a full Englush breakfast that was well cooked.

Cons:

N/A

2026-05-03 via Nuitee
J
Joanne solo_traveller gb
1
2026-05-03 via Nuitee
T
Thomas couple gb
7
2026-05-03 via Nuitee
K
Klint solo_traveller gb
6
2026-05-03 via Nuitee
S
Stephen Stott solo_traveller gb
1
Customers come first?
Pros:

Hotel was fine

Cons:

I wasnt told that the restaurant had closed for dinner and breakfast. I had to have a very sub-standard bar snack. Also the bar was closed at 10pm on a Saturday night because it was quiet and it was one of the bar staff's birthday. If he didnt want to wotk surely he should take the day off !

2026-05-03 via Nuitee