Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Noise issues
Some dated rooms

Categories

Cleanliness
6.99
There were mentions of rooms being clean but also comments about dated conditions needing updates.
Service
8.46
Staff were frequently described as helpful, friendly, and accommodating.
Location
8
The hotel is ideally placed for theatre-goers and offers easy access to local restaurants.
Room Quality
6.95
Rooms were clean but comments about noise and some being small were noted.
Amenities
7.48
Facilities are adequate, but there are some comments regarding the need for updates.
Value for Money
7.94
Described as good value for the price, especially for returning guests.
Food and Beverage
7.49
Breakfast options were noted positively, though there were some waiting issues.
Overall Experience
7.46
Overall stay experiences highlight helpful staff and enjoyable stays, despite mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:42

Property Description

Convenient Location and Comfortable Stay
Mercure Ayr is ideally situated near Ayr seafront and the town centre, offering a cozy stay with a convenient gym on-site. Free WiFi is provided throughout the property for all guests to enjoy.

Dining at The Brasserie Bar and Restaurant
Indulge in a variety of drinks, snacks, and meals at The Brasserie Bar and Restaurant, perfect for a relaxing dining experience during your stay at Mercure Ayr.

Abundance of Activities and Amenities
Explore the nearby attractions such as Ayr Train Station, Ayr Racecourse, and numerous golf courses within a 20-mile radius. The rooms are well-equipped with modern amenities including a flat-screen TV, music centre, and 24-hour room service. Some rooms even offer stunning views of the Isle of Arran.

Book your stay at Mercure Ayr now and experience a delightful blend of comfort, convenience, and leisure amenities.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Location

Guest Reviews

7.6
Based on 2301 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.46
R
Rob • solo_traveller • gb
7
Pros:

Staff were excellent, friendly and helpful.

Cons:

Pillows were uncomfortable

2026-10-12 • via Nuitee
E
Elaine • solo_traveller • gb
10
2026-10-12 • via Nuitee
C
Colin • extended_group • gb
8
Pros:

Great location, decent bar and good breakfast

Cons:

Car parking too tight and random parking techniques!

2026-10-11 • via Nuitee
T
Tracey • family_with_children • gb
8
Great location and good sized rooms.
Pros:

The room was really big and gave us plenty of space for the 3 of us.

Cons:

There was no way of getting immediate access to more teabags and milk. We had to wait for someone to bring it to us and we were wanting a drink first thing in the morning.

2026-10-11 • via Nuitee
B
Barbara • couple • gb
10
Plenty room and good view staff friendly and helpful
Pros:

Location

Cons:

Clean and spacious

2026-10-11 • via Nuitee
H
Hilda • couple • ie
7
2026-10-10 • via Nuitee
S
Steven • solo_traveller • gb
1
Pros:

Staff were lovely. Food was nice

Cons:

Paid £30 for parking on Ringgo! No signs to say they validate for £7. Personally think this is unacceptable

2026-10-08 • via Nuitee
P
P • couple • ie
10
2026-09-19 • via Nuitee
C
Cindy • extended_group • au
7
2026-09-18 • via Nuitee
F
Ferguson • solo_traveller • gb
10
Wonderful stay, we will definitely be going back
Pros:

The hotel was clean & all the staff were very helpful and cheerful. The room was very nice.

Cons:

My wife said her bed was squeaky but I have poor hearing therefore I didn't hear it.

2026-09-17 • via Nuitee
J
Jon • solo_traveller • gb
1
Pros:

Absolutely nothing.

Cons:

A complete dump. Stains on the carpets, dank and smelly bathroom, dated and damaged furniture, a bed you can feel every spring in. Heating ridiculously high so you can't sleep, have to open the windows and then get bombarded with noise. Can't complain because you can't find a member of staff for love nor money. Sent a complaint and all i got was platitudes. Disgusting dank run down rip off.
I will be taking my complaint much further as well as reporting them for the state of the hotel that violates many codes!

2026-09-15 • via Nuitee
D
Donna • solo_traveller • gb
8
Pros:

Staff were very friendly and helpful.

2026-09-15 • via Nuitee
E
Elliot • solo_traveller • gb
5
Short, expensive,
Pros:

Location

Cons:

Expensive parking, car park overflowing, dated 1980s interior, seriously overpriced for what it is

2026-09-14 • via Nuitee
E
Ellý Sandra • couple • is
8
2026-09-10 • via Nuitee
S
Sigurður • solo_traveller • is
10
Pros:

Hade a great swimming in the ocean

Cons:

That I had to go in my swimming clothes from the hotel

2026-09-09 • via Nuitee
J
Jon • extended_group • gb
7
Pros:

Great location, staff and reception area.

Cons:

Rooms a little tired

2026-09-09 • via Nuitee
G
Greg • couple • gb
7
Ok
Pros:

Location

2026-09-09 • via Nuitee
E
Edwin • solo_traveller • gb
8
Pros:

The staff was very helpful and efficient. The room was fine we had a superior room which was large and clean.
The breakfast was very good lots of choice and of good quality. We were going to the races and the location was handy for the town.

Cons:

Having paid for a better room to find the shower head hanging off the wall after it had been mentioned in previous reviews was disappointing, this was my only criticism, but I always judge hotels on the quality of the showers.

2026-09-08 • via Nuitee
R
Renate • family_with_children • de
7
Pros:

Gute Lage, nähe Meer, schönes Zimmer.

Cons:

Parkplatz belegt

2026-09-06 • via Nuitee
K
Kayleigh • solo_traveller • gb
4
Disappointed
Pros:

The location, it was handy for the air show. Breakfast was nice.

Cons:

No Hand-wash in our personal bathroom, sideboard wasn't clean. Had requested a sea view room twice and wasn't given one.
Stayed here every year for the last 3 years for the air show. But going to try somewhere different next year. Our room wasn't worth what we paid for. Disappointed.

2026-09-06 • via Nuitee