Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Noise issues
Some dated rooms

Categories

Cleanliness
6.99
There were mentions of rooms being clean but also comments about dated conditions needing updates.
Service
8.46
Staff were frequently described as helpful, friendly, and accommodating.
Location
8
The hotel is ideally placed for theatre-goers and offers easy access to local restaurants.
Room Quality
6.95
Rooms were clean but comments about noise and some being small were noted.
Amenities
7.48
Facilities are adequate, but there are some comments regarding the need for updates.
Value for Money
7.94
Described as good value for the price, especially for returning guests.
Food and Beverage
7.49
Breakfast options were noted positively, though there were some waiting issues.
Overall Experience
7.46
Overall stay experiences highlight helpful staff and enjoyable stays, despite mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:42

Property Description

Convenient Location and Comfortable Stay
Mercure Ayr is ideally situated near Ayr seafront and the town centre, offering a cozy stay with a convenient gym on-site. Free WiFi is provided throughout the property for all guests to enjoy.

Dining at The Brasserie Bar and Restaurant
Indulge in a variety of drinks, snacks, and meals at The Brasserie Bar and Restaurant, perfect for a relaxing dining experience during your stay at Mercure Ayr.

Abundance of Activities and Amenities
Explore the nearby attractions such as Ayr Train Station, Ayr Racecourse, and numerous golf courses within a 20-mile radius. The rooms are well-equipped with modern amenities including a flat-screen TV, music centre, and 24-hour room service. Some rooms even offer stunning views of the Isle of Arran.

Book your stay at Mercure Ayr now and experience a delightful blend of comfort, convenience, and leisure amenities.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for £11 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2194 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.46
A
Alice • couple • gb
5
Ok
Pros:

Bed comfy

Cons:

They don’t tell you that car park is limited or that they charge £7 per sight. I am disabled yet no monitoring is carried out on cars hogging disabled bays. The car park attendant, when asked for help, was very belligerent.

Very limited amt of coffee etc in room

2026-06-13 • via Nuitee
M
Mark • couple • gb
6
Ok
Pros:

Bar and reception.
Reception staff nice

Cons:

Tiered

2026-06-13 • via Nuitee
A
alison • couple • gb
4
Good location but above comments really meant the stay not good
Pros:

Location

Cons:

Room,safe did not work,
Expelair did not work
The curtain surround was broken with a nail hanging off

2026-06-11 • via Nuitee
J
Joanne • family_with_children • ie
7
Lovely staff good breakfast comfy beds .. location as close to beach
Pros:

Comfy clean beds

Cons:

Needs to be updated carpets bathroom etc

2026-06-09 • via Nuitee
J
J • couple • gb
8
Nice hotel, friendly staff, easy parkin, bring your own toilet paper.
Pros:

Location, view, room, bar and restaurant

Cons:

Awful toilet paper!

2026-06-09 • via Nuitee
L
Lynn • couple • gb
10
Enjoyable stay
Pros:

The room was spacious with a sea view.

Cons:

Nothing

2026-06-08 • via Nuitee
J
John • couple • gb
8
2026-06-08 • via Nuitee
B
Beverley • couple • gb
3
Over priced and out of date.
Pros:

Location

Cons:

It’s old and tired. The view of the car park was awful. The room was basic and out of date. Bathroom average. Bed not very comfortable. This hotel is not value for money.

2026-06-08 • via Nuitee
J
jacqui • couple • gb
7
Great location, clean room, but not a comfortable sleep
Pros:

Staff were lovely, room was clean, great location

Cons:

I had asked for a twin room, we had a double bed, and there was another room with 2 single beds. I slept in the double bed and my friend slept in one of the single beds… but she didn’t sleep at all as the springs on both single beds were sticking up, it was like lying on a bed of nails

2026-06-07 • via Nuitee
M
Marcus • solo_traveller • gb
8
2026-06-07 • via Nuitee
I
IAN • solo_traveller • gb
8
2026-06-06 • via Nuitee
E
Elizabeth • couple • gb
9
2026-06-03 • via Nuitee
K
Kevin • solo_traveller • ca
7
Decent value. Great view. Quite Dated. Adequate w comfy bed.
Pros:

Excellent sea and town view. Great value. Decent breakfast. Coffee maker in room for me is a must. Located near most of the best places to eat and only a block from the beach (which has nice soft sand)

Front staff were friendly.

Cons:

I asked the staff two times to bring me a desk chair from an unoccupied room as mine was broken. They didnt do it despite saying they would.

I saw people enjoying their breakfast and then the cook came out and saw there were empty serving trays (he would have to cook more) and he was swearing F bombs and grumbling. Do that stuff behind closed doors, but also, why are you a cook but dislike cooking?

2026-06-02 • via Nuitee
C
Colin • couple • gb
8
2026-06-01 • via Nuitee
M
Margaret • couple • gb
10
Brilliant
Pros:

Central location for town and bus station we paid extra for a privilege room which is more spacious

Cons:

Not a dislike but would have preferred a walk in shower

2026-05-31 • via Nuitee
G
Gemma • solo_traveller • gb
2
Staff lovely hotel run down good location
Pros:

Location

Cons:

The price I paid for a very basic room

2026-05-31 • via Nuitee
R
Royston • couple • gb
9
Lovely overnight stay in Ayr.
Pros:

Very good location for beach and town.
Staff welcoming.
Private car parking.
Comfortable room with lovely view.

Cons:

Although private parking available and discounted don’t like paying extra for parking.

2026-05-28 • via Nuitee
E
Edward • couple • gb
10
2026-05-27 • via Nuitee
P
Peter kay • solo_traveller • gb
7
Pros:

the breakfast was decent,clean rooms and staff were friendly

2026-05-26 • via Nuitee
A
Amanda • solo_traveller • gb
7
Pros:

Good location and the staff were all friendly and helpful

Cons:

The food wasnt the best. We ate in the hotel for dinner and breakfast and most was left

2026-05-26 • via Nuitee