Hotel Edelweiss

Hotels
Independent
8.8 (179 reviews)
Place de la Navigation 2, Geneva, GE, 1201 , Geneva , CH

Pets allowed

Facilities

Parasailing nearby
Fireplace in lobby
Comprehensive recycling policy
Annual carbon offsets
Free WiFi
24-hour front desk
Street parking
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Unpleasant smell in room
Rooms could use updates

Categories

Cleanliness
7.78
One review mentioned an unpleasant smell in the room, indicating potential cleanliness issues.
Service
9.25
Consistent mention of friendly and helpful staff throughout several reviews.
Location
9.29
Multiple reviews appreciated the hotel's convenient location near transport and attractions.
Room Quality
8.74
Rooms were described as beautiful and comfortable, although some updates could be beneficial.
Amenities
8.77
Amenities like breakfast and storage for ski bags were positively commented on.
Value for Money
8.73
Considered good value for the location and services offered.
Food and Beverage
8.78
Favorable mentions of the breakfast and fondue, with recommendations not to miss dining options nearby.
Overall Experience
9.05
Overall satisfaction expressed in multiple reviews with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 00:07

Property Description

Welcome to Hotel Edelweiss, your luxurious getaway in the heart of Geneva.

Unparalleled Comfort
Experience ultimate relaxation in our 42 air-conditioned rooms featuring plush pillowtop beds, minibars, and flat-screen televisions. Enjoy complimentary wireless internet to stay connected, while modern bathrooms are stocked with premium toiletries.

Gourmet Dining Options
Savor exquisite meals at our restaurant or grab a quick bite in the cozy coffee shop/café. Elevate your stay with our 24-hour room service and indulge in a delicious breakfast buffet served daily.

Convenient Amenities
Take advantage of our concierge services and babysitting options (for a surcharge), plus discounted access to a nearby fitness facility. Unwind by the fireplace in our lobby or catch up on work in the 24-hour business center.

Don't miss out on this exceptional experience—book your stay at Hotel Edelweiss today!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.8
Based on 179 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
O
OnAir46586573303 Couples Northampton, Northamptonshire, England
8
A great base for one night in Geneva. Good location to station and Lake Geneva.
Pros:

We were met with a very friendly welcome. The front desk staff were super helpful and took our cases until we could check in later. Our room was spotlessly clean and warm with pleasant decor. The only downside was noise from surrounding rooms. We paid extra for breakfast which was in the restaurant. Although pricey it was plentiful and of good quality. Would have loved to eat in the restaurant at night if it had been open.

2026-04-03 via Tripadvisor
V
V5559SIheleno Couples Perth, Greater Perth, Western Australia
8
A well located & comfortable hotel
Pros:

Very well located hotel. We took a taxi from the train station but it is only an easy 12 minute walk. Spotlessly clean room, fluffy towels, very comfortable beds, refrigerator & coffee machine. Quite unique decor with dark wood and alpine accents being quite delightful.
Very helpful front staff. Being an avid tea drinker I would have loved a kettle rather than the coffee machine. It is not unusual for hotels to have a few kettles for the keen tea drinkers.Also I am on a quest to have all hotels provide non slip shower mats to aid safety especially when the shower is over a bath.
We used the Corner Pub which is to the right of the hotel for drinks and a meal. There is also a supermarket opposite but it closes at 7pm
All in all, a very convenient & comfortable hotel.

2026-03-30 via Tripadvisor
T
T873MRryanr Business
8
Business stay
Pros:

Stayed one night.
Pleasant overall experience. Staff were friendly and attentive.
Wifi connection was a little unstable, otherwise worth the money!

2026-03-28 via Tripadvisor
V
vivianapT4664AE Couples
10
Great stay—clean, comfortable, and welcoming. Tania at reception was amazing!
Pros:

My husband and I had a great stay at this hotel—clean rooms, comfortable atmosphere, and excellent service. A special shoutout to Tania at the front desk, who was absolutely amazing. She was welcoming, helpful, and made the whole experience even better. Highly recommend!

2026-03-22 via Tripadvisor
R
RobertGregina Couples Regina, Saskatchewan
10
Great place to stay.
Pros:

The staff were helpful, friendly and accepting our extra ski bags into storage. The main restaurant is a must do, book early to get a table. Great fondue and entertainment that many come to see. The location across from a bus stop and reasonable walk to the train station and water taxi make getting around easier.

2026-02-17 via Tripadvisor
3
386russellf Couples
10
Wonderful
Pros:

Wonderful hotel with great decor and ambience

2026-02-14 via Tripadvisor
A
aprilbT6ZN Family
6
Good location, simple, easy for 1 night
Pros:

The hotel has a good location that is easy to walk to the train station or the center of the old town. The staff was kind and check in was easy. I had the most basic room category and it was as expected: simple and the bed was comfortable. It is a 3 star hotel and it feels like that. Definitely could use some updates in the shower for example. The highlight was the breakfast! Really nice spread and super cute little restaurant that feels like you are in a cabin in the Swiss Alps. Very cozy and pleasant. I think they do Fondue at dinner time too.

Unfortunately my biggest complaint is that the smell of my room was not good. It smelled like a hamster. eeek. I really hate to say that but it was not pleasant. I'm not sure why it would smell like that and maybe I don't want to know. It was very strong smelling in my opinion and something needs to be looked at there. Could have been the carpet or rotting wood.

2026-02-13 via Tripadvisor
S
sarahsP8006HK Friends getaway
10
Great stay at Edelweiss
Pros:

This is the second time I’ve stayed at Hotel Edelweiss. Beautiful rooms, clean and helpful, friendly staff.

2026-02-05 via Tripadvisor
K
K4306PTkatiec Friends getaway
10
Quieter spot and a cute hotel
Pros:

Cute hotel in a great location, close to the lake and old town. Very friendly and helpful staff. Rooms were clean and attractive.

2026-02-05 via Tripadvisor
V
Voyager63504860244 Family
10
Loved staying at Edelweiss
Pros:

This hotel is just so beautiful and so very quaint. The staff was very friendly and helpful. Love the location. They lent us umbrellas which proved so nice in the rainy weather.

2026-01-12 via Tripadvisor
4
406viniciusk Family Sao Paulo, State of Sao Paulo
10
Amazing experience with family
Pros:

The hotel is very nice with a great localization with good attractions nearby ,room very comfortable and a fabulous breakfast !

2026-01-08 via Tripadvisor
K
Kathrine Couples Pennsylvania
8
Charming hotel
Pros:

What a charming hotel with the best hotel front desk staff. So helpful and friendly. Upon entering, we were greeted with a smile and kind words. Our room was on the 5th floor facing the back and was quiet. The bathroom was very clean and large with lots of areas for storing items. Housekeeping came every day and did a fantastic job on the room and replenishing items. The bed was very comfortable with shelves and outlets next to the bed for items. There was a closet with shelves next to the bed as well as 2 additional closets. The room also contained a safe and coffee/teas.

The front desk staff will assist in making reservations in the restaurant next door. So good - don't miss the chance to eat here. Breakfast was included and held in the same room and is quite good with many options. They are also quite knowledgeable about the area and helpful with recommendations and suggestions.

The hotel is walkable from the Geneva train station, but using the bus system with the travel card made it much easier and faster. The bus stop is literally across the small park in front of the hotel. The Christmas market was very walkable from the hotel and so was the area of Jet d'Eau fountain.

A great hotel with great staff.

2025-12-28 via Tripadvisor
H
HayleyClare Family Southampton, Hampshire, England
10
Lovely Hotel
Pros:

We stayed here for 1 night in December. The hotel is in a great location, beautifully decorated and rooms are great. The reception lady was really helpful and gave us a map and showed us where everything was. Breakfast was great too, lots of choice. Would definitely stay again.

2025-12-17 via Tripadvisor
J
joannemW260DB Family
10
Hotel staff were very welcoming, excellent customer service. Lovely breakfast.
Pros:

Excellent location- 10mins walk from main train and bus stations and 5 minutes walk to lake. Lovely reception area, comfortable rooms. Good value for Geneva.

2025-12-16 via Tripadvisor
F
franka7 Friends getaway Madrid
10
Solid Swiss hospitality
Pros:

Super clean and comfortable, friendly front desk, well located, charming. Great breakfast and overall very good value.

2025-11-27 via Tripadvisor
C
Connector05352732638 Business
10
Nice place to stay
Pros:

Great location, nice rooms, cool breakfast and excelent service. Very nice atmosphere to dive in. Highly recommended.

2025-11-21 via Tripadvisor
R
Roam26328224938 Couples
8
Hotel location & room size
Pros:

Good location (a little far 10 min walk from the main train station) where there’s restaurants and supermarkets within 1-2 min walking distance. The room size was also good but toilet was a little tight squeeze.

2025-11-12 via Tripadvisor
H
helen5088 Family Urmston, Trafford, Greater Manchester, England
10
Fabulous
Pros:

Great location. Rooms lovely, spacious and well laid out. Staff extremely helpful nothing was to much trouble. . Loved our stay here.

2025-11-11 via Tripadvisor
B
Bedi72 Family Birmingham, West Midlands, England
10
Lovely hotel, spacious family rooms, great food and service.
Pros:

The hotel was lovely and good value for money. It was in a good location, walking distance to most places. The food was lovely and the restaurant was great for dinner - we enjoyed the music and entertainment. Overall a great place to stay in Geneva.

2025-11-04 via Tripadvisor
2
256nazv Family
10
Great
Pros:

At first the room view was a construction site but the receptionist was so nice they changed our room on the second night and refunded the first night

2025-10-31 via Tripadvisor