Hôtel Village Montana by Les Etincelles

Hotels
8.6 (859 reviews)
221 Chemin de l'Aiguille Rouge , Tignes , fr

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Delicious food
Cons:
Cleanliness issues
Aging room facilities

Categories

Cleanliness
7.74
Some reviews mention cleanliness issues, particularly with the spa and dusty areas.
Service
9.21
Multiple reviews highlight the friendliness and attentiveness of the staff.
Location
9.25
Location is frequently described as top-notch and convenient.
Room Quality
8.2
Rooms are generally praised for their comfort, though some concerns about age and amenities exist.
Amenities
8.23
Positive comments about amenities, but some areas like the wellness center need improvement.
Value for Money
8.19
Some concerns about the prices for parking, yet food and overall experience viewed as worthwhile.
Food and Beverage
9.24
Breakfast and dining options receive praise for variety and quality.
Overall Experience
8.71
Overall, experiences are positive, with a few complaints balancing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:03

Property Description

Luxurious Mountain Retreat with Ski-In/Ski-Out Access

Outdoor Pool and Spa Sanctuary
Indulge in relaxation at the outdoor Nordic swimming pool and spa offering hammam, jacuzzi, saunas, and a solarium. Treat yourself to a variety of rejuvenating treatments and massages for the ultimate pampering experience.

Elegant Rooms with Mountain Views
Enjoy the comfort of spacious rooms equipped with modern amenities such as a flat-screen TV, satellite channels, and complimentary Wi-Fi. Step out onto your private balcony to admire breathtaking views of the surrounding mountains.

Gastronomic Delights and Cocktail Bar
Savour Bistronomic cuisine and traditional Savoyard dishes at the on-site restaurant, Les Chanterelles. Unwind with a refreshing drink at the cocktail bar after a day on the slopes.

Experience the epitome of luxury and convenience at Hotel Village Montana by Les Etincelles. Book your stay now to create unforgettable memories in the heart of the Espace Killy resort.

Important information:

Children staying in the Family Room (2 Adults + 2 Children) and the Triple Room (2 Adults + 1 Child) must be between the ages of 7 and 14. (Children older than 15 must be accommodated as adults.)

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 859 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 8.71
S
Stephane couple fr
10
Pros:

L’emplacement, la vue, le personnel. Un endroit charmant et typique au pied des pistes

2026-03-25 via Nuitee
D
Damien extended_group gb
8
2026-03-21 via Nuitee
J
Jake family_with_children gb
6
2026-03-15 via Nuitee
C
Christophe couple ch
5
Pros:

petit-déjeuner ok, personnel serviable, emplacement

Cons:

réservation diners compliquée, une fois pas pris en compte, on a dû revenir 1 heure et demi plus tard! chambre moyenne, sans trop d'accessoires, luminaires insuffisants, pas de ventilation dans la salle de bain

2026-03-15 via Nuitee
O
olivier couple fr
8
2026-03-14 via Nuitee
I
Irina family_with_children ro
6
2026-03-14 via Nuitee
M
MARIUS family_with_children es
8
2026-03-10 via Nuitee
J
Jack extended_group gb
8
2026-03-07 via Nuitee
R
Ron family_with_children il
8
At all it was good place to spend our ski vacation
Cons:

It was not really ski in ski out

2026-03-03 via Nuitee
H
Hayley extended_group gg
4
Very expensive for what you get.
Pros:

The staff in the restaurant and bar area were nice and friendly

Cons:

Unfortunately, our experience fell significantly below the standards we expected for the amount we paid.

Firstly, the property itself feels very dated and does not make the most of the facilities advertised. For example, the open fire was not lit until late afternoon/early evening, which was disappointing as it would have provided a welcoming atmosphere for guests returning from the slopes mid-afternoon.

More concerning, however, was the condition of our room. It was not particularly clean, and my daughter’s bed had old blood on the sheet. It was clear the bed had not been properly changed. This is unacceptable and deeply concerning from a hygiene perspective.

Breakfast service was consistently overcrowded, with very limited food available and little variety. The same applied to dinner — limited choice and repetitive menus. Additionally, residents were unable to secure tables at the restaurants of their choice because non-residents were permitted to dine there. As paying hotel guests, this was extremely frustrating.

The spa facilities were also consistently overcrowded, with children screaming and little supervision, making it impossible to relax. The spa pool was freezing, and the facilities overall were extremely poor. Most worrying of all, our locker in the changing room was broken into twice, and on one occasion a pair of skis were taken. We were not the only residents affected by theft during our stay, which raises serious concerns

2026-03-02 via Nuitee
C
CECILE family_with_children fr
3
Décevant. Ne mérite pas la classification de 4 étoiles…
Pros:

L hôtel et sa situation.
Quelques personnes qui individuellement avaient l air de s intéresser à leurs clients et s efforcer de rendre leur séjour agréable dans un 4 etoiles

Cons:

L amateurisme du personnel, l absence de management et l absence totale de communication entre la réception, le service de ménage et celui de la restauration. Une désintérêt total des clients

2026-02-28 via Nuitee
A
Alain couple fr
9
2026-02-27 via Nuitee
D
Don family_with_children nl
6
Dit is 3 sterren en zeker geen 4 sterren
Pros:

De ligging aan de piste

Cons:

Hygiëne / schoonmaak / service / betrokkenheid /ontbijt/ take away /

2026-02-27 via Nuitee
A
Anna-Marie family_with_children gb
8
Pool / spa / ski in-out and ski shop in situ - great for all ages!
Pros:

Ski shop in situ , half board options out of the hotel and great ski in / ski out

Cons:

Ridiculous charge of wine by glass at the bar - rather than option of purchasing the bottle?! Except you can buy Prosecco by the bottle .. so be aware bar charges are steep!

2026-02-26 via Nuitee
L
Lahid family_with_children fr
8
2026-02-25 via Nuitee
N
Nick family_with_children gb
3
The half board package was a rip off, and overall the booking wasn't good value for money
Pros:

Location was good which is why we booked in first place

Cons:

The biggest issue was the half board package, where the menu choices were really limited eg 1x meat main, or no pizza offering in the pizza restaurant, and then no credit for ordering off the half board menu
The building was very tired
The staff seemed generally stressed, and especially management were often rude and dismissive when we pointed out issues

2026-02-23 via Nuitee
D
Dmytro family_with_children ua
8
2026-02-22 via Nuitee
N
Nir family_with_children il
8
Pros:

מיקום המלון,הספא נחמד ,ארוחת בוקר נחמדה .

Cons:

חדרים קטנים , ארוחת ערב יקרה ,החניה מאוד יקרה .

2026-02-14 via Nuitee
V
Virginie family_with_children us
10
Pros:

Location, friendly staff, quiet rooms!

2026-02-14 via Nuitee
B
ben avraham extended_group il
8
Coozy and nice place, spa facilities wasnt warm enough (pool + hot tub)
Pros:

Staff was kindly

Cons:

Spa pool was cold

2026-02-13 via Nuitee