INNSiDE by Meliá Costablanca

Hotels
Innside by Melia
8.5 (1546 reviews)
Avenida Alcoy, 14 , Benidorm , es

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Room size complaints
Staff language barrier

Categories

Cleanliness
7.83
Mixed reviews about cleanliness, with issues noted in bathrooms and carpets.
Service
9.3
Staff were particularly noted as friendly and helpful, with positive comments about certain employees.
Location
9.34
Great location, central to everything and near the promenade.
Room Quality
7.79
Some complaints about room size and initial odors, but generally acceptable.
Amenities
8.32
Amenities were adequate, but some guests found them lacking, such as no tea/coffee making facilities.
Value for Money
7.78
Feedback suggests that some felt the price did not match the quality.
Food and Beverage
8.83
Positive comments on food quality, particularly breakfast.
Overall Experience
8.8
Despite some issues, the overall sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:44

Property Description

Beachfront Luxury

Luxurious Amenities
The INNSiDE by Meliá Costablanca offers air-conditioned rooms with satellite TV, private balconies, and Mediterranean views. Enjoy the outdoor pool, buffet-style restaurant, lounge bar with live entertainment, and free WiFi throughout the property.

Convenient Services
Benefit from a 24-hour reception, tour desk for car rentals, and on-site parking for a supplement. The hotel's proximity to bars, discos, and Terra Mítica Theme Park ensures a vibrant stay in Benidorm.

Unwind in Style
Relax in elegantly decorated rooms with minibars, work desks, and safes for added security. Don't miss the chance to experience the perfect blend of comfort and entertainment at INNSiDE by Meliá Costablanca - Adults recommended.

Important information:

Please note that parking places are limited.

Please note that guests must present the credit card used to make the reservation on arrival.

The hotel considers adults to be aged over 16 years old.

When booking more than 9 rooms, different policies and additional supplements may apply.

The hotel offers full board: Lunch is served at the table and drinks are not included.

The pool will remain closed for maintenance and cleaning work on the following dates 01/13/2025 to 01/27/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1546 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.8
V
Vikrant couple es
8
2026-05-08 via Nuitee
N
Nikolay couple bg
10
2026-05-06 via Nuitee
M
Mary solo_traveller gb
10
Great stay!
Pros:

Disability room was on 5th floor. Very good. Fabulous being able to self propel onto balcony no door lip to fight with

Cons:

Breakfast wasnt hot. One thing to point out. Disability room was very good but people in wheelchairs struggle to self propel on carpet

2026-05-06 via Nuitee
R
Robin solo_traveller gb
5
Average facilities for expensive prices
Pros:

Location and staff

Cons:

Very tired and dated bedroom and bathroom. Aircon was hardly cold and we were told it is because the system is old.

2026-05-06 via Nuitee
J
Jeanette extended_group gb
10
Great hotel on the beach and everything to hand.
Pros:

Everything

Cons:

Nothing

2026-05-05 via Nuitee
V
VICENT solo_traveller es
8
2026-05-05 via Nuitee
D
Damian couple gb
10
Pros:

Everything except room description

2026-05-04 via Nuitee
M
Marysse couple be
8
Mooi hotel op top locatie.
Pros:

Ontbijt was uitgebreid en lekker, locatie was top.

Cons:

Misschien het zwembad, wat verouderd.

2026-05-04 via Nuitee
T
Tom solo_traveller gb
9
Pros:

Location was goog in middle of the strip away from the mayhem and near the old town

2026-05-04 via Nuitee
A
Angela solo_traveller es
9
Pros:

Está en primera línea del mar. La ubicación es muy buena.

Cons:

El buffet un poco flojo.

2026-05-04 via Nuitee
A
Ana María couple es
6
Puntuación de 6
Pros:

Ubicación excelente

Cons:

Poco personal para el volumen de huéspedes, sobre todo se notaba en el restaurante buffet.
En general bien, aunque para ser un hotel de 4 estrellas hay que pulir más ciertos puntos.

2026-05-03 via Nuitee
L
Lates solo_traveller ro
8
2026-05-02 via Nuitee
R
Roy couple gb
10
Enjoyable, relaxing and very good service
Pros:

Great location, friendly staff. Our Room was huge with a great view.

Cons:

.

2026-05-02 via Nuitee
M
Magdalena couple es
7
Buena estancia en Benidorm, pero el hotel deja que desear (calidad-precio)
Pros:

La habitación bien, pero como aunque las ventanas cerraban bien, se sentía el ruido de fuera (zona de los ingleses) !!!
No pude disfrutar de la terraza por culpa del ruido continuo...

Cons:

desde el hotel devemos salir para ir al comedor (teniamos desayuno y cena) y es incomodo el tener que salir... si llueve te mojas y para el desayuno había muchiiiisima gente.
El bufete deja que desar su presentación. Hemos estado en muchos Melias : Alicante, Torremolinos, Valencia y los bufetes de los hoteles Melia suelen ser excelentes, pero este NO.

2026-05-01 via Nuitee
J
Jonathan solo_traveller gb
10
Great location
Pros:

Clean room comfy bed

2026-04-29 via Nuitee
S
Simon couple gb
10
Amazing hotel in a great location with friendly staff
Pros:

Amazing location, right on the beach

2026-04-28 via Nuitee
M
MALIKA couple dz
10
Pros:

Tout étais vraiment bien le petit déjeuner super

2026-04-28 via Nuitee
T
Tina couple gb
9
Excellent hotel, very friendly staff. Ideal for a bit of luxury amongst the fun of Benidorm.
Pros:

The location is excellent, right on the beach. The pool area is clean . The bed was extremely comfortable and pillows nice and soft.

Cons:

There is only one lift and it gets a bit busy. The hot breakfast was cold .

2026-04-28 via Nuitee
L
Lăcrămioara solo_traveller ro
8
2026-04-27 via Nuitee
D
Drasute couple es
10
2026-04-26 via Nuitee