INNSiDE by Meliá Costablanca

Hotels
Innside by Melia
8.5 (1634 reviews)
Avenida Alcoy, 14 , Benidorm , es

Facilities

Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Room size complaints
Staff language barrier

Categories

Cleanliness
7.83
Mixed reviews about cleanliness, with issues noted in bathrooms and carpets.
Service
9.3
Staff were particularly noted as friendly and helpful, with positive comments about certain employees.
Location
9.34
Great location, central to everything and near the promenade.
Room Quality
7.79
Some complaints about room size and initial odors, but generally acceptable.
Amenities
8.32
Amenities were adequate, but some guests found them lacking, such as no tea/coffee making facilities.
Value for Money
7.78
Feedback suggests that some felt the price did not match the quality.
Food and Beverage
8.83
Positive comments on food quality, particularly breakfast.
Overall Experience
8.8
Despite some issues, the overall sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:44

Property Description

Beachfront Luxury

Luxurious Amenities
The INNSiDE by Meliá Costablanca offers air-conditioned rooms with satellite TV, private balconies, and Mediterranean views. Enjoy the outdoor pool, buffet-style restaurant, lounge bar with live entertainment, and free WiFi throughout the property.

Convenient Services
Benefit from a 24-hour reception, tour desk for car rentals, and on-site parking for a supplement. The hotel's proximity to bars, discos, and Terra Mítica Theme Park ensures a vibrant stay in Benidorm.

Unwind in Style
Relax in elegantly decorated rooms with minibars, work desks, and safes for added security. Don't miss the chance to experience the perfect blend of comfort and entertainment at INNSiDE by Meliá Costablanca - Adults recommended.

Important information:

Please note that parking places are limited.

Please note that guests must present the credit card used to make the reservation on arrival.

The hotel considers adults to be aged over 16 years old.

When booking more than 9 rooms, different policies and additional supplements may apply.

The hotel offers full board: Lunch is served at the table and drinks are not included.

The pool will remain closed for maintenance and cleaning work on the following dates 01/13/2025 to 01/27/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1634 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.8
M
Mari solo_traveller es
9
Pros:

La situación del hotel y la calidad del buffet

Cons:

La piscina, aparte de pequeña, sin apenas sombras y amontonados

2026-06-27 via Nuitee
T
Trudie couple fr
1
Very disappointed and not worth the money
Pros:

Location

Cons:

Everything
Pool area very very crowded, stampede to get a sun-bed at 10am
Initial room allocated had no window in the bedroom area, very claustrophobic Changed rooms to find the ceiling in the bathroom on the floor, reception staff not bothered, did eventually get a room we could stay in but absolutely not worth the money being asked
Restaurant food limited best thing was that the water was ice cold in the restaurant !! Don’t waste your money. We walked 300m down the road and got an apartment with beautiful sea views and a huge pool area for a third of the price

2026-06-26 via Nuitee
B
Bianca couple ro
1
Lie
Pros:

Pool

Cons:

Dirt

2026-06-26 via Nuitee
A
Andrew solo_traveller gb
8
Pros:

Great location, staff friendly

Cons:

Cleaning of the rooms wasn't greay, towels never changed

2026-06-25 via Nuitee
J
jose luis solo_traveller es
7
2026-06-25 via Nuitee
A
Aimee couple gb
10
Amazing hotel and staff
Pros:

Good spot and relaxing hotel nice and quiet

Cons:

The parking of the scooter any one can park it around the back and couldn’t get through main gate to go back to the room

2026-06-25 via Nuitee
M
Moisés couple es
7
Pros:

ubicacion

Cons:

desayuno

2026-06-24 via Nuitee
6
626chikitc Couples
10
Nice and excellent staying experience
Pros:

Great location with a nice house attendant. I have to have a wholehearted appreciation for my attendant M, that she got me a warm cheer-up for my day by making me an elephant

2026-06-23 via Tripadvisor
M
Marjo couple nl
9
Heerlijk lang weekend
Pros:

Prachtige accommodatie heel centraal gelegen

Cons:

Nvt

2026-06-22 via Nuitee
G
Gordillo solo_traveller es
8
2026-06-21 via Nuitee
S
Soto couple es
10
Genial
Pros:

Estaba todo muy limpio y olía muy bien, súper cerca de la playa.

Cons:

Me tocó una habitación muy abajo con vistas al parking

2026-06-21 via Nuitee
I
Ivo couple pt
9
2026-06-19 via Nuitee
D
David couple gb
7
Location 100 hotel food excellent staff good rooms and hall way dated not for price it was expected lot better
Pros:

Location

Cons:

No kettle no iron leaking toilet leaking shower
Dirty stain on curtain

2026-06-18 via Nuitee
N
Neil friend solo_traveller gb
10
Great hotel
Pros:

Everthing

Cons:

Nothing

2026-06-18 via Nuitee
S
Sue couple gb
10
Perfect location. Amazing choice buffet breakfast and meals.
Pros:

Central. Excellent choice of food. Great bar staff round pool. Rooms amazing. Adults only.

Cons:

NA

2026-06-17 via Nuitee
R
Raul couple es
10
Fabuloso
Pros:

Una maravilla nos ha encantado, volveremos. El personal súper amable muy atento . 👌

2026-06-16 via Nuitee
J
joannak511 Friends getaway Sandiway, Cheshire, England
10
Excellent customer service above and beyond
Pros:

Excellent service from Osti &Miquel today nothing is too much trouble so kind and helpful

2026-06-14 via Tripadvisor
F
Francisco couple es
9
2026-06-14 via Nuitee
A
Amanda couple gb
10
Perfect hotel
Pros:

Location and staff

Cons:

Nothing

2026-06-13 via Nuitee
A
amine solo_traveller fr
8
Très bien
Pros:

Tous

Cons:

Rien

2026-06-13 via Nuitee