Best Western White Mountain Inn

Hotels
•
Best Western
7.1 (436 reviews)
87 Wallace Hill Road , Franconia , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location / proximity to attractions
Ample free parking
Recently remodeled / some spacious clean rooms
Helpful staff noted by some guests
Cons:
Breakfast poor, limited and poorly replenished
Thin walls / noise from adjoining rooms
Small/cramped rooms and very small bathrooms
Inconsistent staff behavior (abrupt/cold) and staff smoking at entrance
Cleanliness problems for some (roach, very dirty room)
Pool reported as freezing cold
Limited nearby restaurant options
Intermittent WiFi reported

Categories

Cleanliness
6.5
Mixed reports: several guests noted clean, comfortable rooms while others reported significant issues (very dirty room, a roach in the bathroom, guests having to wash floors themselves).
Service
6.9
Mixed service: some staff described as helpful and friendly, but multiple reports of abrupt/cold staff, employees taking smoking breaks at the entrance and limited attention to replenishing breakfast items.
Location
8.4
Generally praised: convenient access from the road, good proximity to White Mountains, ample free parking and some guests called location excellent.
Room Quality
7.6
Mixed but generally positive: comfortable beds and some recently remodeled, spacious rooms reported; downsides include small/cramped rooms and very small bathrooms in several reviews.
Amenities
7
Mixed amenities: free/large parking and a pool noted, but pool was reported as very cold, breakfast room cramped and staffing for amenities (replenishment) was lacking.
Value for Money
6.7
Mixed value: several guests felt the room was barely adequate or not worth the price, though others appreciated location and comfortable beds.
Food and Beverage
6
Frequently criticized: breakfast described as limited, poorly replenished, cold (eggs/sausages), uses single-use plastics in one review and overall 'not good' in several entries.
Overall Experience
7.7
Overall mixed to positive: decent for short stays with strong location, comfortable beds and some clean/remodeled rooms, but marred by inconsistent cleanliness, breakfast issues, noise and variable staff behavior.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Indulge in Comfort and Convenience
Discover the perfect retreat at Best Western White Mountain Resort. Unwind in our indoor swimming pool, start your day with a delicious continental breakfast, and stay connected with complimentary Wi-Fi throughout the property.

Well-Appointed Guest Rooms
Each guest room is equipped with a refrigerator, microwave, cable TV, and free local calls for your convenience. Upgrade to a deluxe room for breathtaking mountain views, adding a touch of luxury to your stay.

Explore Nature's Wonders
Conveniently located within a short drive of Cannon Mountain and the White Mountain National Forest, our hotel serves as an ideal base for exploring the natural beauty of Franconia. Don't miss the chance to visit the stunning Flume Gorge nearby.

Book your stay now and experience the best of Franconia at Best Western White Mountain Resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 436 reviews
Cleanliness: 6.5
Service: 6.9
Location: 8.4
Room Quality: 7.6
Amenities: 7
Value for Money: 6.7
Food and Beverage: 6
Overall Experience: 7.7
E
Eva • couple • us
3
Accommodations OK, small rooms, tiny bathroom, comfortable bed. Staff could use more training.
Pros:

Breakfast, bed was comfortable, and the room was clean.

Cons:

Wall were paper thin, could hear everything in adjoining rooms and upstairs occupant walking sounded like stomping around. Staff was abrupt with people and in spite of a "no smoking within 10 feet of building sign posted at the entrance, some hotel staff were out there constantly taking smoke breaks right at the entrance. I'm allergic to cigarette smoke, so for me this is more than an annoyance. Bathroom was the smallest I've ever had in a motel or hotel.

2026-10-31 • via Nuitee
C
chevallier • couple • fr
2
Endroit austère à éviter!
Pros:

Rien

Cons:

Personnel froid et peu accueillant tout comme l’endroit.
On est dans un lieu où l’on respecte l’environnement et le petit déjeuner n’utilise que du plastique et des couverts à usage unique. À notre arrivé la fenêtre était ouverte, un froid glacial dans la chambre et une Clim réversible qui fonctionnait à peine… la température extérieure était négative… le petit déjeuner n’était pas bon.

2026-10-28 • via Nuitee
S
Stephanie • family_with_children • us
8
Nice but not worth the price
Pros:

Beds were comfortable and breakfast was varied and tasty.

Cons:

Pool was freezing cold and room was cramped.

2026-10-25 • via Nuitee
J
Jean-Marc • family_with_children • fr
8
Pros:

Facilité d'accès depuis la route 193 + grand parking gratuit

Cons:

Faible offre de restaurant à Franconia, nous a obligé de retourner à Littleton pour diner.
La salle du petit déjeuner avec vue plongeante sur la piscine de l'hotel est sympa, mais pendant tout notre temps de présence pas un seul employé ne s'est présenté pour réapprovisionner les offres manquantes.

2026-10-25 • via Nuitee
A
Arman Hossain Arif • family_with_children • us
10
Pros:

Attention for the Stuff and Swimming pool,location

2026-10-24 • via Nuitee
C
Colibazzi • family_with_children • it
6
Un 'ottimo Motel'
Pros:

Stanza ampia con arredamento adeguato

Cons:

Servizi e colazione

2026-10-21 • via Nuitee
S
Stephanie • family_with_children • us
7
2026-10-20 • via Nuitee
M
Mahdi • family_with_children • us
8
2026-10-18 • via Nuitee
T
Tasha • solo_traveller • us
7
2026-10-15 • via Nuitee
L
Leeann • couple • us
8
2026-10-15 • via Nuitee
B
Bianca • family_with_children • us
9
2026-10-13 • via Nuitee
D
Donna • family_with_children • us
3
Pros:

Bkfst was lacking compared to other hotels; food too slowly replenished ; no yogurt.. tables not cleaned.

Room was barely adequate for the price !

Cons:

Top it off with a roach in the bathroom!!!

2026-10-09 • via Nuitee
R
Rene • solo_traveller • us
8
Cons:

Distance from any restaurants.

2026-10-09 • via Nuitee
M
Melissa • extended_group • us
7
Good location, recently remodeled.
Pros:

Good location, recently remodeled which was a pleasant surprise upon check-in. Rooms were spacious and clean.

Cons:

Breakfast room was very small and cramped for the size of the hotel. Options at breakfast were limited.

2026-10-08 • via Nuitee
B
Becky • solo_traveller • us
10
Pros:

Very clean and very nice staff

2026-09-18 • via Nuitee
G
Gert • couple • be
6
2026-09-17 • via Nuitee
D
David • solo_traveller • us
8
Pros:

You had everything I needed . . . clean, plenty of towels, helpful staff

2026-09-15 • via Nuitee
P
Philip • couple • us
8
Clean comfy rooms. I would stay there again if I’m ever up there again
Pros:

The rooms are nice and clean and comfortable. I like that you can not use housekeeping unless you want it. The breakfast left much to be desired. Cold eggs and sausages, mini muffins, and waffles.

Cons:

The breakfast, it was not as advertised and it wasn’t good. Not sure what the options around there are for breakfast.

2026-09-14 • via Nuitee
P
Patrick • couple • ca
6
correct
Pros:

1- proximité White mountain

Cons:

1-réseau WiFi défaillant , intermittent
2- petit dejeuner limité

2026-09-13 • via Nuitee
A
Annie • couple • ca
4
malpropreté nous avons nous meme du laver le plancher et la serviette était noir
Cons:

Très sale

2026-09-11 • via Nuitee