Residence Inn by Marriott Manassas Battlefield Park

Beautiful community! Lots to see and do. We were here for a family wedding. Held at a venue close by. Did some sightseeing as well.

Our stay at the Residence Inn Manassas was made special by Tiffany at the front desk.
The first day we arrived she had warm greetings for us and “welcomed us home 😊.”
She was always friendly & helpful and willing to accommodate us. She is very capable of managing all aspects of the front desk and went above and beyond to make us comfortable.
Tiffany is special and I hope the Residence Inn Manassas recognizes what a gem they have!

I stayed at this property from April 27th through May 8th and have stayed here before. Unfortunately, this stay was a very different experience. This time, the staff—particularly at the front desk—were extremely unhelpful.
A couple of days into my stay, Tiffany at the front desk informed me that I would need to check out of my room and move to a different one because someone else had booked it. When I originally checked in, Gary had upgraded me to a larger room with a better kitchen. Tiffany later told me that Gary should have informed me that the upgrade would require me to move rooms after a few days. However, Gary never mentioned this, which understandably led to a negative reaction from me.
Tiffany responded by stating that this situation was not her fault and that Gary should have told me. While fault wasn’t my primary concern, there was no acknowledgment or attempt to de escalate the situation. Instead, she focused solely on criticizing my reaction, abruptly ended the conversation, told me to go on my way, and refused to help me any further.
Had Gary informed me upfront that I would need to move rooms during my 11 day stay, I would not have accepted the upgrade. There was a complete lack of communication. Tiffany ultimately placed the blame on me, which I felt was unfair. Additionally, I would have been willing to move rooms politely if some form of compensation had been offered—such as bonus points to my account or even a complimentary market item—to account for the inconvenience of packing up and relocating. No such consideration was offered.
After this interaction, it became very uncomfortable coming in and out of the hotel. I found myself avoiding the front lobby and minimizing interactions with staff due to the situation that had unfolded. I was effectively “ghosted” for the remainder of my stay and did not receive any maid service at all. This was especially frustrating because I had received a note stating that housekeeping needed access to my room the following day for a welfare check and cleaning, and I was asked to remove my do not disturb sign. Despite this, there was still no housekeeping service for three days afterward.
While the hotel itself is clean and well maintained, my experience with Tiffany—and the lack of initial communication from Gary—caused the situation to escalate quickly and left a very bad impression. Because of this experience, I cannot recommend this hotel.

Very new, and clean environment, quiet off the main drag and convenient to Manassas Battlefield visitors center and I-66. Friendly and helpful staff. Spacious rooms. We had a King bed with kitchenette. The most comfortable bed and a nice bathroom. It would be a nice place for short term work stays. Wonderful breakfast buffet to get the day started.

The staff here is great and accommodating here and location is accessible to shopping centers and restaurants

The heater/AC units are extremely noisy and vibrate your brain out all night. not super clean either, just ok. no idea how it has 4.4 stars.. i’d give it 3.5 at best. i’m leavin one star to help bring down the average so people like me don’t think this place is actually 4.4 good…

Location.

Chris was super friendly and fast at the front desk. Checked in late so that was great. Will stay again when back in the area.

We had multiple rooms booked for a ballet competition in town. Front desk always gave service with a smile, very welcoming. The kind lady that was setting up and restocking the breakfast area was a very hard worker and very helpful .

Our stay at this Marriott coincided with an exceptionally difficult and stressful time for our family, and every member of the staff—from the front desk to housekeeping to maintenance—has been truly wonderful.

I want to especially recognize Tiffany at the front desk, who has been exceptional. She treated us not just as guests, but like genuine friends—showing kindness, patience, and empathy at every interaction. She took the time to understand our situation, helped us navigate logistics, and consistently checked in on us with care and professionalism.

It takes a special kind of person to provide this level of service during extraordinary circumstances. Tiffany’s compassion made a lasting difference for our family, and the entire team helped us feel supported when we needed it most. Marriott should be very proud of the people working here.

We stayed at The Residence Inn in Manassas VA for 3 days during the snow/ice storm(Jan. 24-26). The entire staff were phenomenal. They were plowing the parking lot, shoveling and snowblowing and salting the walkways all day and night. The staff throughout the storm were friendly, accomodating, and fully dtaffed each day. The breakfast each morning was excellent. Everone went above and beyond to ensure all the guests were comfortable.

Good location. Run down hotel. Front desk staff incredibly nice. Breakfast not worth it. Expensive for poor conditions. Toilet ran all night. Air in pipes every time we tried to turn water on. Linens and bedding dingy. Won’t come back.

The staff was very accommodating and friendly.

My family & I truly enjoyed our stay. The front desk staff & kitchen staff were professional, friendly & attentive. Big shout out to Maria & Sonia the kitchen staff; Chris, Tiffany, Amir & Gregory the front desk staff. Breakfast was delicious, plentiful & quickly replenished. The area was constantly being cleaned & restocked. The hotel room, lobby, breakfast area, pool, gym & grounds were immaculate. We were always greeted & staff took the time to speak with us & we felt welcomed & special. The location is great & close to lots of restaurants & activities. Would definitely recommend this hotel & it's staff.

This Residence Inn is our go to here in Virginia. From the jump, it has been Outstanding each of the 3 times we have stayed within the past ten months. Such a lovely property, situated with easy access and a very welcoming team - you are happy as soon as you enter, ha. We take the 2 bedroom suite and adore the fireplace & quite cozy living room. The Battlefield art on the walls is beautiful! This hotel is Exceptionally clean, well appointed and I so appreciate the very lovely 4 star touches that the housekeeping teams add Every time. The kitchen linens are always folded into beautiful shapes, ditto with both of the bathrooms & you Do feel pampered! :)
My husband loves the wonderful hot breakfast and I am partial to their Rain Forest coffee. Very open & charming room for breakfast with another fireplace:) and huge picture windows letting in a ton of natural light. I have been a Hyatt girl the past 4 years, and a very frequent traveler, but Marriot has been winning me over, with each & Every visit!! There are 4 star hotels who could take a page from this Residence Inn. Thank you for another fabulous stay ~

Newer Marriott hotel with all the modern improvements of a Residence Inn. The rooms are spacious and comfortable. The breakfast was excellent. The top
floor rooms even have fireplaces!

Lauren and Tiffany were amazing. Very nice and informative. My entire stay we felt welcomed by your entire staff . My family and I will definitely return here again soon. Rooms and hotel were clean. We were informed of all amenities and their hours of service. The location was near a lot of stores and restaurants. Thank you for a great stay!

I am a Titanium member and am familiar with all levels of Marriott hotels. This is one of the best Marriott hotels! Service from everyone was excellent and I must compliment Tiffany, the most, and she works at the front desk. She is very attentive and helpful. Tiffany was working one of the most stressful travel times, Thanksgiving week and was so pleasant even when very busy with so many customers. Rooms were very clean and the breakfast service was great. I had a 2 night, 3 day stay and will definitely come back here again. I would highly recommend this Residence Inn!