DoubleTree by Hilton Bristol City Centre

Hotels
•
Doubletree by Hilton
8.3 (3609 reviews)
Redcliffe Way , Bristol , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice room layout
Cons:
Serious cleanliness issues
Room temperature concerns
Limited breakfast variety

Categories

Cleanliness
4.01
Multiple reviews indicate serious hygiene failures, including unclean towels marked with human waste.
Service
8.98
Staff were reported as friendly and accommodating, although there were lapses in response to serious issues.
Location
10
Central location is frequently praised, offering easy access to city attractions.
Room Quality
8.47
Some reports of uncomfortable temperature and wear on mattresses; however, rooms were generally well laid out.
Amenities
8.8
Basic amenities mentioned, with some dissatisfaction around soap quality; better options recommended.
Value for Money
9.16
Good pricing noted against the city's central location, though some amenities could be improved.
Food and Beverage
8.01
Breakfast was noted as acceptable but lacking variety; the quality did not meet expectations for the tier.
Overall Experience
8.99
Overall stay satisfactory despite serious cleanliness issues; staff responsiveness mitigated some problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Modern En-Suite Rooms with Amenities
The 4-star hotel near Temple Meads Rail Station features contemporary en-suite rooms with flat-screen TVs, rainfall showers, and complimentary toiletries.

Unique Dining Experience
Guests can dine at the hotel's restaurant located in a 17th-century glass-blowing kiln, offering a mix of hot and cold food. Room service is available 24/7, and a delicious cooked breakfast is served each morning.

Convenient Location and Facilities
Situated close to Bristol's city center, the hotel provides easy access to popular attractions like Cabot Circus and Bristol Zoo. With a fitness center, health club, and 12 meeting rooms, the hotel caters to both leisure and business travelers.

Book now to experience a blend of modern comfort and historic charm at DoubleTree by Hilton Bristol City Centre!

Important information:

The credit card used for booking must be presented at reception upon arrival. A credit card imprint will be required by the hotel at check-in, as security for any extra features taken during your stay. Unfortunately, we no longer accept cash payments. When using satellite navigation systems, please use the postcode BS1 6NL The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel. Guests should contact the hotel using the details on the booking confirmation to confirm whether an extra bed is available. Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 3609 reviews
Cleanliness: 4.01
Service: 8.98
Location: 10
Room Quality: 8.47
Amenities: 8.8
Value for Money: 9.16
Food and Beverage: 8.01
Overall Experience: 8.99
W
Wioletta • couple • gb
10
2026-07-11 • via Nuitee
T
Thomas • solo_traveller • fr
10
Parfait !!
2026-07-11 • via Nuitee
N
Nazan • couple • tr
9
Çok teşekkürler, özellikle Resepsiyon çalışanlarına 😇
2026-07-10 • via Nuitee
L
Lynne • solo_traveller • gb
8
Pros:

Clean and tidy fab breakfast

Cons:

Bit of a walk to center

2026-07-10 • via Nuitee
J
Jenni • couple • nz
8
2026-07-09 • via Nuitee
N
NICHOLAS • solo_traveller • gb
6
ok
Pros:

location

Cons:

rather tired common parts and rooms - lifts not working

2026-07-09 • via Nuitee
K
Kathryn • solo_traveller • gb
10
Pros:

Excellent location, good value for money, friendly and helpful staff.

2026-07-09 • via Nuitee
M
Marlene • solo_traveller • gb
10
2026-07-08 • via Nuitee
I
Ian • couple • gb
10
Great
Pros:

Great staff

Cons:

Great location Location and outstanding breakfast

2026-07-08 • via Nuitee
P
Pablo • family_with_children • es
7
2026-07-07 • via Nuitee
M
Malcolm • extended_group • gb
9
Good value and great location
Pros:

Lovely town centre hotel

2026-07-07 • via Nuitee
C
C • solo_traveller • gb
7
Beware of breakfast charge for over 14 if they are staying for free
Pros:

Nice room comfortable bed

Cons:

Really confusing over breakfast, my child was staying for free and the booking said breakfast included. But because my child was over 14 they didn't qualify for a free breakfast that children get. Our booking included my breakfast for free and because I hadn't paid for my child's sleep (as it was free) I needed to pay for their breakfast !?

2026-07-07 • via Nuitee
P
Phil • solo_traveller • au
6
Good location, room and bed. Dreadful brekky
Pros:

Clean room, great bed.

Cons:

Breakfast best avoided. Coffee not just poor hotel attempt but undrinkable.

2026-07-07 • via Nuitee
R
Romola • couple • gb
8
Our usual place to stay when in Bristol
Pros:

Great location

2026-07-06 • via Nuitee
D
Dianne • couple • gb
9
Pleasant stay
Pros:

Comfortable beds and friendly staff

Cons:

There wasn’t a fridge in the room, which is quite essential for keeping our water cool

2026-07-06 • via Nuitee
R
Robert • couple • se
8
2026-07-06 • via Nuitee
H
Heather • couple • gb
10
Pros:

Proximity to railway station

2026-07-05 • via Nuitee
M
Maya • couple • gb
8
2026-07-05 • via Nuitee
K
Karen • solo_traveller • gb
10
2026-07-05 • via Nuitee
D
Denise • couple • gb
10
Lovely hotel x nice stay x staff excellent,
Pros:

Staff were very obliging

Cons:

Bathroom slippery

2026-07-05 • via Nuitee