DoubleTree by Hilton Bristol City Centre

Hotels
•
Doubletree by Hilton
8.3 (3724 reviews)
Redcliffe Way , Bristol , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice room layout
Cons:
Serious cleanliness issues
Room temperature concerns
Limited breakfast variety

Categories

Cleanliness
4.01
Multiple reviews indicate serious hygiene failures, including unclean towels marked with human waste.
Service
8.98
Staff were reported as friendly and accommodating, although there were lapses in response to serious issues.
Location
10
Central location is frequently praised, offering easy access to city attractions.
Room Quality
8.47
Some reports of uncomfortable temperature and wear on mattresses; however, rooms were generally well laid out.
Amenities
8.8
Basic amenities mentioned, with some dissatisfaction around soap quality; better options recommended.
Value for Money
9.16
Good pricing noted against the city's central location, though some amenities could be improved.
Food and Beverage
8.01
Breakfast was noted as acceptable but lacking variety; the quality did not meet expectations for the tier.
Overall Experience
8.99
Overall stay satisfactory despite serious cleanliness issues; staff responsiveness mitigated some problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Modern En-Suite Rooms with Amenities
The 4-star hotel near Temple Meads Rail Station features contemporary en-suite rooms with flat-screen TVs, rainfall showers, and complimentary toiletries.

Unique Dining Experience
Guests can dine at the hotel's restaurant located in a 17th-century glass-blowing kiln, offering a mix of hot and cold food. Room service is available 24/7, and a delicious cooked breakfast is served each morning.

Convenient Location and Facilities
Situated close to Bristol's city center, the hotel provides easy access to popular attractions like Cabot Circus and Bristol Zoo. With a fitness center, health club, and 12 meeting rooms, the hotel caters to both leisure and business travelers.

Book now to experience a blend of modern comfort and historic charm at DoubleTree by Hilton Bristol City Centre!

Important information:

The credit card used for booking must be presented at reception upon arrival. A credit card imprint will be required by the hotel at check-in, as security for any extra features taken during your stay. Unfortunately, we no longer accept cash payments. When using satellite navigation systems, please use the postcode BS1 6NL The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel. Guests should contact the hotel using the details on the booking confirmation to confirm whether an extra bed is available. Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 3724 reviews
Cleanliness: 4.01
Service: 8.98
Location: 10
Room Quality: 8.47
Amenities: 8.8
Value for Money: 9.16
Food and Beverage: 8.01
Overall Experience: 8.99
K
Karen • solo_traveller • be
8
Lovely stay
Pros:

Nice clean room, practical location

Cons:

/

2026-09-19 • via Nuitee
K
Kate • solo_traveller • gb
10
Pros:

Location

Cons:

N/a

2026-09-19 • via Nuitee
E
Emma • solo_traveller • gb
8
Would definitely stay again - really good hotel
Pros:

Very clean and comfortable- lovely breakfast - pleasant staff and great location .

Cons:

Bar drinks expensive

2026-09-18 • via Nuitee
J
James • family_with_children • gb
9
2026-09-18 • via Nuitee
B
Bradley • couple • gb
5
Great location with very nice and friendly staff, shame about the condition of the rooms
Pros:

Good location with great staff

Cons:

A bit outdated with poor condition rooms, needs a freshen up with marks and stains on carpets bedding towels etc

2026-09-17 • via Nuitee
P
phillip • couple • gb
8
very happy- will come again
Pros:

Very polite check in and bar staff

Cons:

no proper sky tv to watch live football - disappointing

2026-09-17 • via Nuitee
C
CathyGibson666 • solo_traveller • gb
9
2026-09-17 • via Nuitee
S
Sandra • couple • gb
8
2026-09-16 • via Nuitee
J
Jenifer • solo_traveller • gb
10
2026-09-16 • via Nuitee
R
Ralf • solo_traveller • de
7
2026-09-15 • via Nuitee
J
jeder • solo_traveller • de
8
Pros:

Zentrale Lage, bequeme Betten, reichhaltiges Frühstück

Cons:

Probleme mit der Buchung. Wurde doppelt gebucht.

2026-09-14 • via Nuitee
D
David • solo_traveller • gb
9
Nice Comfortable stay.
Pros:

Well apointed Hotel as you should expect from a Hilton Hotel.

Cons:

Some of the fittings in particularly the bathroom were a little tatty.

2026-09-14 • via Nuitee
H
Helen • couple • gb
5
OK but did not sleep well due to noise from next door.
Pros:

Staff were very friendly throughout.

Cons:

Decor and general feel of the place was tired and dated.
In addition we had a door in our room through to an interconnecting room. This was not sound proof so we could hear everything that the couple next door were doing and saying.

2026-09-14 • via Nuitee
P
paul • couple • gb
10
Pros:

Brilliant service excellent room

Cons:

Nothing to dislike

2026-09-13 • via Nuitee
T
Tina • solo_traveller • gb
8
2026-09-13 • via Nuitee
A
Andreas • couple • de
8
2026-09-12 • via Nuitee
H
Hayley • couple • gb
9
2026-09-12 • via Nuitee
P
Peter • solo_traveller • gb
8
Pros:

All good

Cons:

Could have done with some toothpaste in the room

2026-09-10 • via Nuitee
K
Karen • couple • us
8
Convenient location
Pros:

Great location to historic area. Easy walk from bus station. Bus to airport stopped right outside.

Cons:

Rather basic accommodations. Food ordered in bar area with limited menu.

2026-09-08 • via Nuitee
R
Rob • couple • gb
9
Very nice hotel, would definitely stay there again.
Pros:

The reception area is very impressive. The room was very nicely decorated and very modern. The bed was very comfortable and the shower was perfect. Staff were friendly and efficient.

Cons:

The bar and reception aircon was set too cold. We wanted to get a drink in the bar before we went out, but it was so cold, we didn't bother and went elsewhere.
It was a bit noisy, some loud voices woke us on Sunday morning. Not sure if it was from another room or in the corridor.
Not the hotel's fault, but Bristol loves a church bell on a Sunday morning. The hotel is right between two churches so it was quite loud if you're hoping for a Sunday lie-in.
The car park charge is quite expensive (£20 for 24 hours - or £18 if you pay at reception)

2026-09-07 • via Nuitee