DoubleTree by Hilton Bristol City Centre

Hotels
•
Doubletree by Hilton
8.3 (3244 reviews)
Redcliffe Way , Bristol , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice room layout
Cons:
Serious cleanliness issues
Room temperature concerns
Limited breakfast variety

Categories

Cleanliness
4.01
Multiple reviews indicate serious hygiene failures, including unclean towels marked with human waste.
Service
8.98
Staff were reported as friendly and accommodating, although there were lapses in response to serious issues.
Location
10
Central location is frequently praised, offering easy access to city attractions.
Room Quality
8.47
Some reports of uncomfortable temperature and wear on mattresses; however, rooms were generally well laid out.
Amenities
8.8
Basic amenities mentioned, with some dissatisfaction around soap quality; better options recommended.
Value for Money
9.16
Good pricing noted against the city's central location, though some amenities could be improved.
Food and Beverage
8.01
Breakfast was noted as acceptable but lacking variety; the quality did not meet expectations for the tier.
Overall Experience
8.99
Overall stay satisfactory despite serious cleanliness issues; staff responsiveness mitigated some problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Modern En-Suite Rooms with Amenities
The 4-star hotel near Temple Meads Rail Station features contemporary en-suite rooms with flat-screen TVs, rainfall showers, and complimentary toiletries.

Unique Dining Experience
Guests can dine at the hotel's restaurant located in a 17th-century glass-blowing kiln, offering a mix of hot and cold food. Room service is available 24/7, and a delicious cooked breakfast is served each morning.

Convenient Location and Facilities
Situated close to Bristol's city center, the hotel provides easy access to popular attractions like Cabot Circus and Bristol Zoo. With a fitness center, health club, and 12 meeting rooms, the hotel caters to both leisure and business travelers.

Book now to experience a blend of modern comfort and historic charm at DoubleTree by Hilton Bristol City Centre!

Important information:

The credit card used for booking must be presented at reception upon arrival. A credit card imprint will be required by the hotel at check-in, as security for any extra features taken during your stay. Unfortunately, we no longer accept cash payments. When using satellite navigation systems, please use the postcode BS1 6NL The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel. Guests should contact the hotel using the details on the booking confirmation to confirm whether an extra bed is available. Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 3244 reviews
Cleanliness: 4.01
Service: 8.98
Location: 10
Room Quality: 8.47
Amenities: 8.8
Value for Money: 9.16
Food and Beverage: 8.01
Overall Experience: 8.99
J
James • solo_traveller • gb
10
Would definitely stay there again good hotel
Pros:

Close to town breakfast was very good

2026-03-07 • via Nuitee
N
NigelP67 • extended_group • gb
10
Great 1 night stop over in the city with friends
Pros:

All good, nothing negative to add - welcome cookie is a nice touch too!

Cons:

Nothing you could do to improve - all good for a short 1 night stay we needed

2026-03-05 • via Nuitee
A
Anne • solo_traveller • pt
9
Comfortable stay in great location
Pros:

Excellent location, comfortable bed, great night's sleep followed by good breakfast with quality ingredients and PROPER coffee!

2026-03-05 • via Nuitee
J
Jessica • couple • gb
9
2026-03-05 • via Nuitee
A
Alex • couple • gb
8
Pros:

Parking and good location

Cons:

Cleaning service didn't replace towels and tea bags used the night before

2026-03-04 • via Nuitee
L
Lisa • couple • gb
10
A convenient friendly hotel and chaise long!
Pros:

This is a very conveniently located hotel clean and efficient but a clincher is that the staff were lovely.

Cons:

Never did find a hair dryer

2026-03-04 • via Nuitee
S
Sarah • couple • gb
6
A clean hotel but the noise from nearby road was awful. Not worth the amount of money we paid
Pros:

The location was great. Near the train station and within walking distance to the city centre

Cons:

The constant noise from cars on the main road was awful. We had no sleep at all.

2026-03-02 • via Nuitee
B
Brian • couple • gb
8
Perfect for an overnight stay for a concert
Pros:

Location, blackout curtains

Cons:

Room was cold, duvet very thin.

2026-03-02 • via Nuitee
P
Patrick • extended_group • gb
8
Great Location, Great Price, Great Staff, Great Stay
Pros:

First impressions of the hotel was good with the check in and welcome warm cookie. The staff were all friendly, helpful with lovely personalities. The location was great for the harbor and within walking distance for the station and lots f wide parking spaces. Value for money was good and they offered a very nice quality breakfast.

Cons:

I prefer flatter pillows

2026-03-02 • via Nuitee
D
Donna • couple • gb
10
Relaxing
Pros:

A really comfy stay, lovely room. Amazing shower.
Lovely coffee in the room.

2026-03-02 • via Nuitee
S
Sam • solo_traveller • gb
9
Fantastic location for the station
Pros:

Fantastic location to the station. Very friendly staff. Excellent facilities and nice quiet rooms.

Cons:

I wasn’t a massive fan of the pillows as they were a bit too soft for my liking.

2026-03-02 • via Nuitee
C
Cara • family_with_children • gb
7
Comfortable
Pros:

Great breakfast

Cons:

Bar prices very expensive

2026-03-01 • via Nuitee
G
Gibbs • couple • gb
8
Pros:

The free cookies

Cons:

The smell of weed whenever we opened the window or doors.

2026-03-01 • via Nuitee
G
Gareth • extended_group • gb
9
2026-03-01 • via Nuitee
R
Ricardo • couple • pt
9
2026-03-01 • via Nuitee
S
Stuart • couple • gb
10
Lovely one nighter
Pros:

Great choice for Bristol, can’t fault anything about the experience

2026-02-28 • via Nuitee
L
Lynne • couple • gb
10
Bristol visit
Pros:

Booked for the night for the less than jake gig in prospect place very close to the venue & the train station. Best pillows I've had in any hotel I've ever stayed in . Lush cookie on arrival too .got a message from staff to check if the room was satisfactory & if anything else was needed. Breakfast was lovely .Very good service highly recommend.

2026-02-28 • via Nuitee
M
mark • family_with_children • gb
9
2026-02-28 • via Nuitee
J
Jakub • solo_traveller • pl
9
2026-02-27 • via Nuitee
H
Haggar • solo_traveller • gb
9
2026-02-27 • via Nuitee