DoubleTree by Hilton Bristol City Centre

Hotels
•
Doubletree by Hilton
8.3 (3360 reviews)
Redcliffe Way , Bristol , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice room layout
Cons:
Serious cleanliness issues
Room temperature concerns
Limited breakfast variety

Categories

Cleanliness
4.01
Multiple reviews indicate serious hygiene failures, including unclean towels marked with human waste.
Service
8.98
Staff were reported as friendly and accommodating, although there were lapses in response to serious issues.
Location
10
Central location is frequently praised, offering easy access to city attractions.
Room Quality
8.47
Some reports of uncomfortable temperature and wear on mattresses; however, rooms were generally well laid out.
Amenities
8.8
Basic amenities mentioned, with some dissatisfaction around soap quality; better options recommended.
Value for Money
9.16
Good pricing noted against the city's central location, though some amenities could be improved.
Food and Beverage
8.01
Breakfast was noted as acceptable but lacking variety; the quality did not meet expectations for the tier.
Overall Experience
8.99
Overall stay satisfactory despite serious cleanliness issues; staff responsiveness mitigated some problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Modern En-Suite Rooms with Amenities
The 4-star hotel near Temple Meads Rail Station features contemporary en-suite rooms with flat-screen TVs, rainfall showers, and complimentary toiletries.

Unique Dining Experience
Guests can dine at the hotel's restaurant located in a 17th-century glass-blowing kiln, offering a mix of hot and cold food. Room service is available 24/7, and a delicious cooked breakfast is served each morning.

Convenient Location and Facilities
Situated close to Bristol's city center, the hotel provides easy access to popular attractions like Cabot Circus and Bristol Zoo. With a fitness center, health club, and 12 meeting rooms, the hotel caters to both leisure and business travelers.

Book now to experience a blend of modern comfort and historic charm at DoubleTree by Hilton Bristol City Centre!

Important information:

The credit card used for booking must be presented at reception upon arrival. A credit card imprint will be required by the hotel at check-in, as security for any extra features taken during your stay. Unfortunately, we no longer accept cash payments. When using satellite navigation systems, please use the postcode BS1 6NL The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel. Guests should contact the hotel using the details on the booking confirmation to confirm whether an extra bed is available. Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 3360 reviews
Cleanliness: 4.01
Service: 8.98
Location: 10
Room Quality: 8.47
Amenities: 8.8
Value for Money: 9.16
Food and Beverage: 8.01
Overall Experience: 8.99
W
Williams • solo_traveller • gb
10
2026-04-18 • via Nuitee
• couple • gb
10
2026-04-18 • via Nuitee
F
Fraya • couple • gb
9
2026-04-18 • via Nuitee
M
Monika • family_with_children • gb
10
Pros:

Great stay

2026-04-18 • via Nuitee
C
Chris • solo_traveller • gb
9
2026-04-17 • via Nuitee
S
Sydney • solo_traveller • gb
6
2026-04-17 • via Nuitee
T
Tracey • couple • gb
7
Generally very good
Pros:

Location and breakfast were very good, I feel the rooms were a bit tired and could do with updating. The staff are lovely

Cons:

The bathroom was in particular need of some updating

2026-04-17 • via Nuitee
A
Adam • couple • gb
9
2026-04-16 • via Nuitee
A
Alison • couple • gb
8
2026-04-16 • via Nuitee
R
Russell • solo_traveller • gb
9
2026-04-15 • via Nuitee
M
Matthew • couple • gb
8
Great stay in the heart of Bristol
Pros:

Great location, good breakfast in special restaurant

Cons:

Inconsistent shower

2026-04-14 • via Nuitee
J
Joerg & Nelly • couple • ch
6
2026-04-14 • via Nuitee
J
John • couple • gb
7
Pros:

Good location near to main line railway station

Cons:

Small lifts

2026-04-12 • via Nuitee
E
Ella • couple • gb
8
2026-04-12 • via Nuitee
L
Leyla • couple • gb
9
2026-04-12 • via Nuitee
R
Rob • couple • gb
10
2026-04-12 • via Nuitee
W
wendy gibson • couple • gb
10
The hotel itself was excellent very clean modern staff in every area were so friendly and profession
Pros:

Breakfast was exceptional I have a disability so thought the city was nearer to walk I did struggle a little

Cons:

We came fory husbands birthday and we was disappointed as the restaurant was closed on the Saturday evening we did eat in the bar but would have preferred to have a sit down meal

2026-04-12 • via Nuitee
C
Caesar • solo_traveller • gb
9
Overall good stay
Pros:

Easy booking in, managed to book in early with no hassle. Super breakfast!

Cons:

I'm a size 16 and the bathrobe didn't fit me well at all!!

2026-04-12 • via Nuitee
O
Ostin • couple • gb
10
Good night stay
Pros:

Lovely room and super friendly staff.

Cons:

N/a

2026-04-12 • via Nuitee
A
Ann • family_with_children • gb
8
Enjoyable stay
Pros:

Clean & comfortable

Cons:

Unfortunately you could hear ppl in the nxt room

2026-04-12 • via Nuitee