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Facilities
Property facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Packed lunches
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Currency exchange
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Electric vehicle charging station
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Kid-friendly buffet
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Paid WiFi
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience elegance and modern design in our rooms at Mandarin Oriental, Santiago. Enjoy LED TVs, spacious seating areas, and marble bathrooms with local spa amenities. Take in stunning views of Santiago, the Andes Mountains, or our beautiful gardens.
Culinary Delights
Indulge in a culinary journey at our exclusive Matsuri Restaurant offering Nikkei cuisine or savor a taste of Italy at Senso Restaurant. Don't miss our Sunday family lunch buffet for a delightful dining experience.
Prime Location
Conveniently located near Manquehue Metro Station, Parque Arauco Shopping Mall, and the Luxury District, our hotel is the perfect base for exploring Santiago. With a lagoon-style pool and free parking, your stay with us is sure to be unforgettable.
Book your stay at Mandarin Oriental, Santiago for a truly luxurious experience.
In order to offer better service and facilities, the property is currently renovating the SPA, so the services are limited. We offer massages, aromatherapy and facial treatments, but currently no sauna, steam room or water circuits. We apologize for any inconvenience it may cause and thank you in advance for your understanding.
Please contact the property to clarify any questions that may arise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and charges are applicable.
Location
Guest Reviews
Localização muito boa, bem recepcionados, estrutura boa, tudo ótimo! Vale o preço! Agradeço a funcionária Sofia que tornou nossa estadia mais agradável! Obrigada
Tudo muito bom
La habitación amplia piso 15 mirando para la cordillera, Pedí espumante a la habitación y estaba cuando llegue. Todo muy bonito. El desayuno completo y personal un 7.
El Bar de la terraza cerro temprano, tipo 12:00, y falto que tuviera un mesero de apoyo, ya que solo tenían uno.
La habitación
Esta muy deteriorado, pasillos y alfombras
Falta Sauna
Cómodo
Nada que reportar
Atencio personalizada de primera
Es muy caro
The view is amazing!!! Panoramic window is really nice! The room was nice too. The speaker in the rooms is a bonus
The check-in was really long and difficult. A bit confusing. Then we extended one night and the reception was confused about rates. So every time we talk to reception it would take at least 15 min.
El personal maravilloso
Faltó piscina temperada
De tudo , mas oq chamou atenção foi o serviço os funcionários são muito simpáticos e muito bem orientados e treinados.
Gostei de td
Un muy bien hotel cumplió con todas mis expectativas 10de 10
Todo perfecto
Funcionários muito atenciosos, hotel pensa em todos os detalhes. Apesar de ser uma rede grande, o atendimento é personalizado.
Las instalaciones y la atención del personal
Nada
Increíble!
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